What do past guests say about LOtel-Casa Arca?

LOtel-Casa Arca is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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LOtel-Casa Arca

Name: LOtel-Casa Arca
Address: Calle Relox # 18, Col. Centro, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700, Calle Relox # 18, Estado de Guanajuato, 37700, Mexico
Rating: 9.6

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9.6

/10

Exceptional

418 reviews

What Guests Say About Their Stay

Wichita

10.0

/ 10

Clean rooms, easy check in, walking distance to everything, friendly staff. Highly recommend

Daniel

10.0

/ 10

Casa Arca es un hotel hermoso. El concepto, la arquitectura, las habitaciones y el ambiente nos encantaron. Se nota el cuidado en cada detalle y entendemos por qué ha recibido una Llave Michelin. Sin embargo, nuestra experiencia estuvo muy cerca de ser de una sola estrella. Siempre he creído que, en hotelería, el servicio al huésped es lo más importante. Una noche estábamos cenando en el restaurante cuando se fue la energía. Seguimos ordenando comida, pero al pedir dos Coca-Cola Zero nos dijeron que no podían servirlas porque el sistema estaba caído. Teníamos cuatro habitaciones en el hotel y la solución era muy sencilla, pero el encargado no mostró ninguna flexibilidad. Fue una situación que nos pareció completamente inexplicable. Al día siguiente pedí hablar con el gerente y conocimos a Manuel. Para nuestra sorpresa, era la misma persona que el día del check-in nos ayudó a bajar las maletas del carro y estuvo pendiente de nosotros desde el primer momento. Al escuchar lo ocurrido, hizo todo lo posible por recuperar nuestra confianza y mejorar la experiencia. Su liderazgo, actitud de servicio y cercanía fueron excepcionales. También hubo otro detalle: mientras veíamos un partido del Mundial nos pidieron apagar el televisor porque el área iba a cerrar, aun cuando el partido seguía en curso. Nuevamente sentimos una falta de flexibilidad que no esperábamos. A pesar de esos momentos, hoy mi calificación es de cinco estrellas gracias a Manuel y al gran nivel de las instalacio

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Lauren Dobbins

10.0

/ 10

This was my favorite hotel room I've ever stayed in. Gorgeous lighting, perfect decor, an in-wall fireplace. The beds were a dream. This was also the most incredible hotel breakfast experience we've ever had. Highly recommend.

In the Area

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Calle Relox # 18, Col. Centro, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

LOtel-Casa Arca is a hotel is located at San Miguel de Allende. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around LOtel-Casa Arca

Calle Relox # 18, Col. Centro, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700

Discover More Places

Discover More About LOtel-Casa Arca

General
Near Church of San Miguel Arcángel

Location
With a stay at LOtel-Casa Arca in San Miguel de Allende (Zona Centro), you'll be within a 15-minute drive of Church of San Miguel Arcángel and La Gruta Spa. This hotel is 0.1 mi (0.2 km) from Angela Peralta Theater and 0.2 mi (0.3 km) from Bellas Artes School.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Allende Garden - 0.1 km / 0.1 mi
Iglesia de San Rafael - 0.1 km / 0.1 mi
Capilla de la Tercera Orden - 0.2 km / 0.1 mi
San Miguel de Allende Public Library - 0.2 km / 0.1 mi
Casa del Mayorazgo de la Canal - 0.2 km / 0.1 mi
Oratorio of San Felipe Neri - 0.2 km / 0.1 mi
Temple of San Francisco - 0.2 km / 0.1 mi
San Miguel de Allende Historical Museum - 0.2 km / 0.1 mi
Angela Peralta Theater - 0.2 km / 0.1 mi
Church of Our Lady Of Health - 0.2 km / 0.2 mi
Church of San Miguel Arcángel - 0.3 km / 0.2 mi
Academia Hispano Americana - 0.3 km / 0.2 mi
El Nigromante Ignacio Ramirez Cultural Center - 0.3 km / 0.2 mi
Las Monjas Temple - 0.3 km / 0.2 mi
Escuela de Bellas Artes - 0.3 km / 0.2 mi

The nearest major airport is Queretaro Intl. Airport (QRO) - 87 km / 54.1 mi

Facilities
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Dining
Enjoy Mexican cuisine at Casa Arca, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8 AM to 11:00 AM.

Rooms
Treat yourself to a stay in one of the 22 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in LOtel-Casa Arca

Swimming Pool

Entertainment Facility

Common Space

Exterior

Bedroom

Food and Drinks

Breakfast

Things to Do

Outdoor pool
Spa

Transportation

Valet parking

Connectivity

Free WiFi

General

Parking
Rooftop terrace

Public Facilities

Smoke-free area
Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Accommodation Policy & General Information in LOtel-Casa Arca

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at LOtel-Casa Arca	22
Number of floors in LOtel-Casa Arca	2
Another facilities in LOtel-Casa Arca	Breakfast, Outdoor pool, Spa, Valet parking, Free WiFi

Frequently asked question in LOtel-Casa Arca

What are available facilities at LOtel-Casa Arca?

There are top facilites at LOtel-Casa Arca such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at LOtel-Casa Arca?

The standard check-in time at LOtel-Casa Arca is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does LOtel-Casa Arca provide breakfast?

Yes, LOtel-Casa Arca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of LOtel-Casa Arca

LOtel-Casa Arca has a 3.5-star rating.

How many floors does LOtel-Casa Arca have?

LOtel-Casa Arca has 2.

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More Reviews from Other Guests in LOtel-Casa Arca

Overall Ratings & Reviews LOtel-Casa Arca

Other sources (418)

9.6

Exceptional

From 418 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews LOtel-Casa Arca

Number of reviews per page

Top reviews

Mauren

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Excelente ubicación Deliciosa la comida

Wichita

Friends and Family with Friends

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Clean rooms, easy check in, walking distance to everything, friendly staff. Highly recommend

Daniel

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Lauren Dobbins

with Children

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Mayra

Friends and Family Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Amazing stay! Everyone was friendly, space was clean, and it was in a great location!

Juan Carlos

with Partner

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Great

Ann

Friends and Family Family

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Perfect stay with a perfect location to enjoy all San Miguel has to offer. Room was lovely, bed very comfortable and very spacious. The staff was friendly and helpful.

Nora

Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Lovely place! Excellent location, wonderful rooftop restaurant, very helpful staff. Highly recommend for a boutique hotel experience in a gorgeous city.

Wanza

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Such a beautiful hotel. Centrally located. Over the top service. We had a suite. It was the nicest most modern room I have ever enjoyed. The entire hotel had exquisite interior decor. The breakfast was inexpensive . Each plate was a 'creation'. Serving ce was impeccable.

Oscar

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Good

Min

with Friends

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Good location and beautiful place

Michele

Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

from the valet to room - staff was exceptional in every way. Rooms were spotless - bright and the restuarant top notch !!

Victoria

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

What a gem of a hotel, wonderful location, in centro but away from noise. Beautiful design, excellent breakfast. The pool area was very relaxing. The food at both restaurants was delicious and creative. The staff was friendly and professional. Would highly recommend staying at Lotel Casa Arca!

Maria

with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

We had a great experience at the hotel, beautiful place,

brian

with Friends

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

problem with upstairs restaurant

Christine

Business and Leisure

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Great location. Nice room—fireplace, good shower, off a sunny courtyard.

Leslie

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Perfection!

Oscar

Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Great experience and the staff was very friendly

Lorena Fernanda

Leisure with Children

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Yes

Esme Natalya

Leisure with Friends

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Excellently located hotel for this incredible town.

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Disclaimer

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