One Ciudad de México Alameda

If you have nothing good to say don't say anything

Es un buen hotel, el personal es muy amable y servicial, el desayuno muy rico y muy buena fruta con yogourth y granola y algunos topins. Los jugos no son muy buenos pero esta bien para la ocasión. Muy limpio el hotel y muy céntrico,

The toilet was clogged. I was tired and decided not ask for a different room.

Es un buen hotel, el staff fue muy amable😄 pero la habitación es muy muy pequeña

Hotel staff came knocking at our door at 10:30 p.m.. We were deep into our sleep since we had an early flight the next morning. He did not announce who he was or what he wanted. We thought it was someone that was drunk and was looking for their room. We told him this is not your room and did not open the door. He then called the front desk and it turns out he went to the wrong room. I called the front desk and they apologized. However, this is a critical matter that needs to be looked into further. The staff needs to receive more training and announce who they are. They need to be mindful of people sleeping. This is a real safety hazard. For this reason, I am not sure I would stay here again.

Very good location clean room and comfortable beds

Great location

Rooms are clean and staff does a great job in cleaning room and bathroom. The lobby ok, the staff is good. Location near most of the historic buildings and sites. Great MetroBus transportation.

Staff was great

Great location

Great.

Muy buena ubicación

Excellent customer service by the front desk. They made our stay very pleasant and they were very attentive. We had a bad experience at another hotel outside of CDMX and when we we arrived at One Ciudad de Mexico Alameda it was amazing to be greeted by our name. The breakfast was delicious and it was nice to meet other travelers. Thank you for making us feel like at home.

I am glad I stayed here. The location is so convenient, close to metro and bus stations. The Palacio de Bellas Artes is just 3 minutes walk away. There is a door man 24/7. I feel completely safe. There are plenty of restaurant options just one block away. Would totally come back again.

Great location

Great hotel for price and location

I’m very pleased with customer service. The personnel was very helpful and friendly. Rooms little small but very comfortable and super clean. Walking distance from Zocalo.

Very good place near to popular places just the banquets and towels looks old and dingy.

The hotel makes its best to keep it clean, but there are many drug addicts around the property and it makes it feel unsafe and dirty. The food is good, everything came out as expected

location