The St. Regis Mexico City

Hotels
9.3
/10
Exceptional
631 reviews

What Guests Say About Their Stay

Ali
10.0
/ 10
Arturo, the front desk concierge was amazing great staff everyone’s friendly very accommodating. Can’t wait to go back.
Yolanda
10.0
/ 10
Extraordinary Hotel Staff went above duty to make us feel welcome Would definitely stay again when in Mexico City
MANUEL
10.0
/ 10
This hotel is amazing and beautiful. It is a top-notch hotel. The service was great,really liked that every time we walked into the hotel they knew us by name. They went above and beyond and catered to us would definitely stay here again.
In the Area
See Map
Paseo De La Reforma 439, Colonia Cuauhtemoc, Cuauhtémoc, Mexico City, Mexico, 06500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The St. Regis Mexico City is a good choice when you are visiting Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The St. Regis Mexico City

Paseo De La Reforma 439, Colonia Cuauhtemoc, Cuauhtémoc, Mexico City, Mexico, 06500
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Discover More About The St. Regis Mexico City

Location


Staying at The St. Regis Mexico City is a good choice when you are visiting Cuauhtémoc.

About The St. Regis Mexico City

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The St. Regis Mexico City exclusively for you.

The St. Regis Mexico City is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The St. Regis Mexico City.

All facilities in The St. Regis Mexico City

Others The St. Regis Mexico City
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Hot tub
  • Indoor pool
  • Spa
  • Garden
  • Health club
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Souvenir shop
  • Hair salon

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Babysitting & childcare (surcharge)

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The St. Regis Mexico City

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 29 for adults and USD 19 for children
  • Airport shuttle fee: USD 100 per person (one-way)
  • Self parking fee: USD 10 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 100 per pet, per day plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from February 16 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The St. Regis Mexico City
189
Number of floors in The St. Regis Mexico City
31
Another facilities in The St. Regis Mexico City
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in The St. Regis Mexico City

What are available facilities at The St. Regis Mexico City?
There are top facilites at The St. Regis Mexico City such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The St. Regis Mexico City?
The standard check-in time at The St. Regis Mexico City is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The St. Regis Mexico City provide breakfast?
Yes, The St. Regis Mexico City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The St. Regis Mexico City
The St. Regis Mexico City has a 5.0-star rating.
How many floors does The St. Regis Mexico City have?
The St. Regis Mexico City has 31.
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More Reviews from Other Guests in The St. Regis Mexico City

9.4
Exceptional
From 630 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.4

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews The St. Regis Mexico City

Number of reviews per page
20
40
Top reviews
Ruby
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent
Everett
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing setting. Amazing staff.
Saied
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice Stay. Great Service.
Adrienne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent service. Beautiful property.
Susana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff!
Verified traveler
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It’s a nicely located hotel! But is is very noisy!
Ravneet
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

For the price we paid, we expected better service and attention, however it was inconsistent. We were 3 women. Gentlemen at the front door and our butlers were all excellent and this feedback is not reflective of them, but front desk and housekeeping needed to be more attentive. First off, front desk staff (Alejandro) asked for extra adult charge per night, which we had already paid and I had to email proof of it. Next, our butler Mario (who was excellent) accompanied us to our room and it was one 1 king bed vs 2 queens we paid for. Mario quickly got that fixed, however by then we already started on wrong footing. Next, everything in room was in 2s (robes, glasses, hair mask, etc) and we had to request 3rd of each item. Housekeeping left 2 treats every night, well- intentioned but again lacking attention that we were 3. On the weekend, it got very noisy as it’s beside a very busy intersection and beside a building with active construction and noise cancellation was not that great. Very cheap quality iron, steamer and hair dryer, that we struggled to use everytime. Bit dated property, drains were stinking from room showers to public use toilets. No turndown service, unless requested. Again, attention to detail lacking for the price point they are at. Few things they did get right - everyone was polite and professional throughout. Umbrella service was a very nice touch! Champagne ceremony was also a very nice touch.
Read More
Ali
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Arturo, the front desk concierge was amazing great staff everyone’s friendly very accommodating. Can’t wait to go back.
Jeffrey
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wounderful staff
Yolanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Extraordinary Hotel Staff went above duty to make us feel welcome Would definitely stay again when in Mexico City
MANUEL
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This hotel is amazing and beautiful. It is a top-notch hotel. The service was great,really liked that every time we walked into the hotel they knew us by name. They went above and beyond and catered to us would definitely stay here again.
Megan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A Truly Exceptional Stay – Above and Beyond Service Our experience at The St. Regis Mexico City was nothing short of extraordinary. From the moment we arrived, the level of service and attention to detail was unparalleled. While we initially encountered an issue with our room, Alejandro, the front desk manager, went above and beyond to ensure our stay was nothing less than perfect. His dedication to guest satisfaction truly made our visit special and memorable. Our butler, Alfredo, was exceptional—attentive, warm, and always anticipating our needs. At the pool, a delightful attendant frequently checked in with us, making sure everything was, as he put it, “perfect”—and it truly was. Every aspect of our stay, from the flawless room service to the exquisite cocktails at the King Cole Bar and the indulgent spa treatments, was impeccable. The service at The St. Regis Mexico City ranks among the best we’ve experienced anywhere in the world. Every staff member we encountered exemplified excellence, making us feel genuinely valued. We can’t wait to return to this incredible property and relive the magic all over again. Highly recommended!
Read More
monica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Beautiful hotel. Incredible bartender, driver and service was unmatched.
Cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Really Nice
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The costumer service is exceptional.
Monica
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Loved this hotel and the staff!
Mauricio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The location of the hotel was excellent. The staff were always above and beyond.
Sergio
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

.
Alejandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Everything was first class
Brandon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

We loved our stay at St. Regis. The attention to service was a wonderful aspect of our stay that made us feel very welcome. The breakfast was thorough and was a great way to start the day. We will definitely stay here when we return and we will look to stay at St. Regis hotels in our future travel. The location is very central and ideal for visiting sights.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The St. Regis Mexico City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 630 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The St. Regis Mexico City

Number of reviews per page
20
40
Top reviews
Ruby
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent
Everett
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing setting. Amazing staff.
Saied
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice Stay. Great Service.
Adrienne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent service. Beautiful property.
Susana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff!
Verified traveler
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It’s a nicely located hotel! But is is very noisy!
Ravneet
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

For the price we paid, we expected better service and attention, however it was inconsistent. We were 3 women. Gentlemen at the front door and our butlers were all excellent and this feedback is not reflective of them, but front desk and housekeeping needed to be more attentive. First off, front desk staff (Alejandro) asked for extra adult charge per night, which we had already paid and I had to email proof of it. Next, our butler Mario (who was excellent) accompanied us to our room and it was one 1 king bed vs 2 queens we paid for. Mario quickly got that fixed, however by then we already started on wrong footing. Next, everything in room was in 2s (robes, glasses, hair mask, etc) and we had to request 3rd of each item. Housekeeping left 2 treats every night, well- intentioned but again lacking attention that we were 3. On the weekend, it got very noisy as it’s beside a very busy intersection and beside a building with active construction and noise cancellation was not that great. Very cheap quality iron, steamer and hair dryer, that we struggled to use everytime. Bit dated property, drains were stinking from room showers to public use toilets. No turndown service, unless requested. Again, attention to detail lacking for the price point they are at. Few things they did get right - everyone was polite and professional throughout. Umbrella service was a very nice touch! Champagne ceremony was also a very nice touch.
Read More
Ali
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Arturo, the front desk concierge was amazing great staff everyone’s friendly very accommodating. Can’t wait to go back.
Jeffrey
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wounderful staff
Yolanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Extraordinary Hotel Staff went above duty to make us feel welcome Would definitely stay again when in Mexico City
MANUEL
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This hotel is amazing and beautiful. It is a top-notch hotel. The service was great,really liked that every time we walked into the hotel they knew us by name. They went above and beyond and catered to us would definitely stay here again.
Megan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A Truly Exceptional Stay – Above and Beyond Service Our experience at The St. Regis Mexico City was nothing short of extraordinary. From the moment we arrived, the level of service and attention to detail was unparalleled. While we initially encountered an issue with our room, Alejandro, the front desk manager, went above and beyond to ensure our stay was nothing less than perfect. His dedication to guest satisfaction truly made our visit special and memorable. Our butler, Alfredo, was exceptional—attentive, warm, and always anticipating our needs. At the pool, a delightful attendant frequently checked in with us, making sure everything was, as he put it, “perfect”—and it truly was. Every aspect of our stay, from the flawless room service to the exquisite cocktails at the King Cole Bar and the indulgent spa treatments, was impeccable. The service at The St. Regis Mexico City ranks among the best we’ve experienced anywhere in the world. Every staff member we encountered exemplified excellence, making us feel genuinely valued. We can’t wait to return to this incredible property and relive the magic all over again. Highly recommended!
Read More
monica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Beautiful hotel. Incredible bartender, driver and service was unmatched.
Cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Really Nice
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The costumer service is exceptional.
Monica
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Loved this hotel and the staff!
Mauricio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The location of the hotel was excellent. The staff were always above and beyond.
Sergio
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

.
Alejandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Everything was first class
Brandon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

We loved our stay at St. Regis. The attention to service was a wonderful aspect of our stay that made us feel very welcome. The breakfast was thorough and was a great way to start the day. We will definitely stay here when we return and we will look to stay at St. Regis hotels in our future travel. The location is very central and ideal for visiting sights.
Read More
Number of reviews per page
20
40