Staying at The Westin Resort & Spa, Cancun is a good choice when you are visiting Benito Juárez.
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The Westin Resort & Spa, Cancun
Hotels
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8.6
/10
Very Good
3,347 reviews
What Guests Say About Their Stay
shannon
10.0
/ 10
Stayed here a few times. Nice hotel. Not too crowded. Lots of pools. Very enjoyable. Food is very American-style Mexican which isn't my thing, but not bad.
Ylorie
10.0
/ 10
Booked last minute after our flight was canceled. Great accommodations for our family of 5 (kids ranging from age 6 to 20). Private bedrooms in the villa with two bathrooms and full kitchen, plus balconies. Pools were fine too. Beach access easy (seaweed season so we just enjoyed the sand from afar). Friendly, helpful staff. Good food options on-site and close to strip.
Felicia
10.0
/ 10
The resort is family oriented and well maintained. The entire stay was relaxing and peaceful. Last but not least, the spa was amazing.
In the Area
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Boulevard Kukulcan Km 20, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
What's around The Westin Resort & Spa, Cancun
Boulevard Kukulcan Km 20, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Discover More About The Westin Resort & Spa, Cancun
General
Near Delfines Beach
Location
Located in Cancun (Zona Hotelera), The Westin Resort & Spa, Cancun is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach. This family-friendly resort is 5.8 mi (9.3 km) from La Isla Shopping Mall and 9.8 mi (15.8 km) from Moon Palace Golf Club.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
Nichupté Lagoon - 0.2 km / 0.2 mi
Iberostar Cancun Golf Course - 1.8 km / 1.1 mi
El Rey Ruins - 2.3 km / 1.4 mi
El Rey Ruins Trailhead - 2.3 km / 1.4 mi
Delfines Beach - 2.6 km / 1.6 mi
Museo Maya Trailhead - 4.1 km / 2.5 mi
Playa Coral - 4.2 km / 2.6 mi
Maya Museum of Cancun - 4.4 km / 2.8 mi
San Miguelito - 4.7 km / 2.9 mi
Oasis Arena - 4.8 km / 3 mi
Riviera Cancun Golf Resort - 5.6 km / 3.5 mi
Aquaworld - 6.2 km / 3.8 mi
Ballenas Beach - 6.2 km / 3.9 mi
Luxury Avenue Shopping Mall - 7.3 km / 4.5 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 11.8 km / 7.3 mi
Tulum Intl. Airport (TQO) - 166.8 km / 103.6 mi
Facilities
Relax on the private beach or enjoy other recreational amenities such as a sauna and a fitness center. Additional amenities at this resort include concierge services, a hair salon, and wedding services.
Business Facilities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Dining
Breakfast is available for a fee.
Rooms
Make yourself at home in one of the 372 guestrooms.
All facilities in The Westin Resort & Spa, Cancun
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Poolside bar
- Snack bar
Things to Do
- Outdoor pool
- Beach umbrella
- Garden
- Fitness center
- Private beach nearby
- Sauna
- Steam room
- Pool cabanas
- Beach sun loungers
- Pool sun loungers
Connectivity
- Free WiFi
General
- Banquet
- Ballroom
- Parking
- Terrace
Accessibilty
- Braille or raised signage
- Accessibility equipment
- Accessible parking
- Accessible bathroom
- Disabled access friendly
- Accessible path of travel
Public Facilities
- Elevator
- Smoke-free area
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Conference center
- Meeting rooms
Nearby Facilities
- Gift shop
- Shops
- Hair salon
- ATM/Banking
Sports and Recreations
- Basketball
- Table tennis
- Volleyball
- Tennis court
Accommodation Policy & General Information in The Westin Resort & Spa, Cancun
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - to 10:00 |
Available rooms at The Westin Resort & Spa, Cancun | 379 |
Number of floors in The Westin Resort & Spa, Cancun | 6 |
Another facilities in The Westin Resort & Spa, Cancun | Poolside bar, Snack bar, Outdoor pool, Beach umbrella, Garden |
Frequently asked question in The Westin Resort & Spa, Cancun
What are available facilities at The Westin Resort & Spa, Cancun?
There are top facilites at The Westin Resort & Spa, Cancun such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Resort & Spa, Cancun?
The standard check-in time at The Westin Resort & Spa, Cancun is starting from From 16:00 while the latest check-out time is at Before 10:00
What is the star rating of The Westin Resort & Spa, Cancun
The Westin Resort & Spa, Cancun has a 4.0-star rating.
How many floors does The Westin Resort & Spa, Cancun have?
The Westin Resort & Spa, Cancun has 6.
How many rooms are available at The Westin Resort & Spa, Cancun
The Westin Resort & Spa, Cancun has 379.
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More Reviews from Other Guests in The Westin Resort & Spa, Cancun
Overall Ratings & Reviews The Westin Cancun Resort & Spa
Other sources (3,347)
8.6
Very Good
From 3,347 reviews
Cleanliness
9.0
Room Comfort
8.6
Service and Facilites
9.0
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Traveler Reviews The Westin Cancun Resort & Spa
Number of reviews per page
20
40
Top reviews
gabriela Torres
with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great place for families
shannon
with Partner
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Stayed here a few times. Nice hotel. Not too crowded. Lots of pools. Very enjoyable. Food is very American-style Mexican which isn't my thing, but not bad.
Omar
with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent stay
Carolina Mendez
Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great and lovely people. Everything run smoothly on my long trip
Laura
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Horrible
GRACE
with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel was clean and a good place to stay for the few days that we were there. It's a little older but well maintained. Family friend.
Cons:
I hate how touristy Cancun has become. The concierge couldn't help you with any tickets for excursions without selling your their presentation. Food was sub par
Zarna janakkumar
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
.
Jose Nicolas
with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent time
Elia
Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I like the location near the airport, easy checkin, family friendly and beach access. The dining options were limited. I would have liked a breakfast and lunch buffet. I dined at the sports bar on two occasions as it was the only option during that time of day and their menu is very limited. I paid approximately $60 for two basic meals, cheviche, a pasta dish, one soda and one beer. The pasta did not come with bread or parmesan cheese and the chips for the ceviche were very hard/stale. The pool closed too early, at 8 pm, so we never got into the pool. We were also not allowed on the beach at night because the sea turtles were coming inland to lay their eggs, which is reasonable but the pool should hsve been open later to compensate. Staff was attentive, but the big resort prices are not justified.
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Minerva
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very peaceful resort !
Daniel Vicente
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Todo muy bien !!
Comida,atencion servicios.
Solo que el bien inmueble.
Le hace falta un poco de amor ..
Ya se le ven sus años..
Ylorie
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Booked last minute after our flight was canceled. Great accommodations for our family of 5 (kids ranging from age 6 to 20). Private bedrooms in the villa with two bathrooms and full kitchen, plus balconies. Pools were fine too. Beach access easy (seaweed season so we just enjoyed the sand from afar). Friendly, helpful staff. Good food options on-site and close to strip.
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Zhane Yasmeen
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was everything we could ask for
Marilyn
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lots and lots of sargassum, LOTS!
Felicia
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The resort is family oriented and well maintained. The entire stay was relaxing and peaceful. Last but not least, the spa was amazing.
Miguel
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff was great. Thank you
April
Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel is very outdated and need some pick me ups. I am in agreement with the closing down and renovating.
Daniela
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Todo de lo mejor un buen hotel a un buen precio, excelentes condiciones y buena ubicación lo recomiendo
Ann
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location
And helpful staff.
RENEE
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We originally booked at an all inclusive resort where things went bad quick. We found this location and needed (3) rooms for our family. We were able to get (3) ocean view rooms to save our trip. This was my family’s first time booking just a room. Our room was clean and ac worked well.
Ocean view was perfect. Our window was cracked so we just made sure we didn’t touch it. Bathroom is a tad unkept but nothing bad. All the staff is super friendly and helpful. Restaurants on location are good. Just wish the sports restaurant had stronger AC.
The spa is nice. Maria did my massage and she was amazing. All spa staff were nice.
Manuel at the swim up bar was great, drinks are delicious and not watered down like at all inclusive.
Would definitely go back. Felt safer having a gateman there so limited property to just guests.
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Number of reviews per page
20
40
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