The Westin Resort & Spa, Cancun

Resorts
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8.6
/10
Very Good
3,347 reviews

What Guests Say About Their Stay

Ylorie

10.0
/ 10
Booked last minute after our flight was canceled. Great accommodations for our family of 5 (kids ranging from age 6 to 20). Private bedrooms in the villa with two bathrooms and full kitchen, plus balconies. Pools were fine too. Beach access easy (seaweed season so we just enjoyed the sand from afar). Friendly, helpful staff. Good food options on-site and close to strip.

Felicia

10.0
/ 10
The resort is family oriented and well maintained. The entire stay was relaxing and peaceful. Last but not least, the spa was amazing.

Daniela

10.0
/ 10
Todo de lo mejor un buen hotel a un buen precio, excelentes condiciones y buena ubicación lo recomiendo
In the Area
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Boulevard Kukulcan KM 20, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Elevator
Staying at The Westin Resort & Spa, Cancun is a good choice when you are visiting Benito Juárez.
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What's around The Westin Resort & Spa, Cancun

Boulevard Kukulcan KM 20, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Lobby The Westin Resort & Spa, Cancun
Lobby 2 The Westin Resort & Spa, Cancun

Discover More About The Westin Resort & Spa, Cancun

General
Near Delfines Beach

Location
Located in Cancun (Zona Hotelera), The Westin Resort & Spa, Cancun is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach. This family-friendly resort is 5.8 mi (9.3 km) from La Isla Shopping Mall and 9.8 mi (15.8 km) from Moon Palace Golf Club.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
Nichupté Lagoon - 0.2 km / 0.2 mi
Iberostar Cancun Golf Course - 1.8 km / 1.1 mi
El Rey Ruins - 2.3 km / 1.4 mi
El Rey Ruins Trailhead - 2.3 km / 1.4 mi
Delfines Beach - 2.6 km / 1.6 mi
Museo Maya Trailhead - 4.1 km / 2.5 mi
Playa Coral - 4.2 km / 2.6 mi
Maya Museum of Cancun - 4.4 km / 2.8 mi
San Miguelito - 4.7 km / 2.9 mi
Oasis Arena - 4.8 km / 3 mi
Riviera Cancun Golf Resort - 5.6 km / 3.5 mi
Aquaworld - 6.2 km / 3.8 mi
Ballenas Beach - 6.2 km / 3.9 mi
Luxury Avenue Shopping Mall - 7.3 km / 4.5 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 11.8 km / 7.3 mi
Tulum Intl. Airport (TQO) - 166.8 km / 103.6 mi

Facilities
Relax on the private beach or enjoy other recreational amenities such as a sauna and a fitness center. Additional amenities at this resort include concierge services, a hair salon, and wedding services.

Business Facilities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Breakfast is available for a fee.

Rooms
Make yourself at home in one of the 372 guestrooms.

All facilities in The Westin Resort & Spa, Cancun

Swimming Pool The Westin Resort & Spa, Cancun
Swimming Pool
Entertainment Facility The Westin Resort & Spa, Cancun
Entertainment Facility
Fitness Center The Westin Resort & Spa, Cancun
Fitness Center
Functional Hall The Westin Resort & Spa, Cancun
Functional Hall
Lobby The Westin Resort & Spa, Cancun
Lobby

Family-friendly Facilities

  • Kids club
  • Children pool

Things to Do

  • Private beach nearby
  • Sauna

Food and Drinks

  • Breakfast

General

  • Parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service
  • Concierge

Business Facilities

  • Conference center

Nearby Facilities

  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Table tennis
  • Fitness center
  • Basketball

Accommodation Policy & General Information in The Westin Resort & Spa, Cancun

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Elevator
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Resort & Spa, Cancun
372
Number of floors in The Westin Resort & Spa, Cancun
6
Another facilities in The Westin Resort & Spa, Cancun
Kids club, Children pool, Private beach nearby, Sauna, Breakfast

Frequently asked question in The Westin Resort & Spa, Cancun

What are available facilities at The Westin Resort & Spa, Cancun?
There are top facilites at The Westin Resort & Spa, Cancun such as Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Resort & Spa, Cancun?
The standard check-in time at The Westin Resort & Spa, Cancun is starting from From 16:00 while the latest check-out time is at Before 10:00
Does The Westin Resort & Spa, Cancun provide breakfast?
Yes, The Westin Resort & Spa, Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Westin Resort & Spa, Cancun
The Westin Resort & Spa, Cancun has a 2.0-star rating.
How many floors does The Westin Resort & Spa, Cancun have?
The Westin Resort & Spa, Cancun has 6.
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More Reviews from Other Guests in The Westin Resort & Spa, Cancun

8.6
Very Good
From 3,347 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews The Westin Resort & Spa, Cancun

Number of reviews per page
20
40
Top reviews
Elia
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I like the location near the airport, easy checkin, family friendly and beach access. The dining options were limited. I would have liked a breakfast and lunch buffet. I dined at the sports bar on two occasions as it was the only option during that time of day and their menu is very limited. I paid approximately $60 for two basic meals, cheviche, a pasta dish, one soda and one beer. The pasta did not come with bread or parmesan cheese and the chips for the ceviche were very hard/stale. The pool closed too early, at 8 pm, so we never got into the pool. We were also not allowed on the beach at night because the sea turtles were coming inland to lay their eggs, which is reasonable but the pool should hsve been open later to compensate. Staff was attentive, but the big resort prices are not justified.
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Minerva
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very peaceful resort !
Daniel Vicente
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo muy bien !! Comida,atencion servicios. Solo que el bien inmueble. Le hace falta un poco de amor .. Ya se le ven sus años..
Ylorie
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Booked last minute after our flight was canceled. Great accommodations for our family of 5 (kids ranging from age 6 to 20). Private bedrooms in the villa with two bathrooms and full kitchen, plus balconies. Pools were fine too. Beach access easy (seaweed season so we just enjoyed the sand from afar). Friendly, helpful staff. Good food options on-site and close to strip.
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Zhane Yasmeen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was everything we could ask for
Marilyn
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lots and lots of sargassum, LOTS!
Felicia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The resort is family oriented and well maintained. The entire stay was relaxing and peaceful. Last but not least, the spa was amazing.
Miguel
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was great. Thank you
April
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is very outdated and need some pick me ups. I am in agreement with the closing down and renovating.
Daniela
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo de lo mejor un buen hotel a un buen precio, excelentes condiciones y buena ubicación lo recomiendo
Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location And helpful staff.
RENEE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We originally booked at an all inclusive resort where things went bad quick. We found this location and needed (3) rooms for our family. We were able to get (3) ocean view rooms to save our trip. This was my family’s first time booking just a room. Our room was clean and ac worked well. Ocean view was perfect. Our window was cracked so we just made sure we didn’t touch it. Bathroom is a tad unkept but nothing bad. All the staff is super friendly and helpful. Restaurants on location are good. Just wish the sports restaurant had stronger AC. The spa is nice. Maria did my massage and she was amazing. All spa staff were nice. Manuel at the swim up bar was great, drinks are delicious and not watered down like at all inclusive. Would definitely go back. Felt safer having a gateman there so limited property to just guests.
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Normannd
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lo que sobre sale, es la amabilidad de la mayorìa del personal de todas las àreas. Los servicios que ofrecen para pasar un buen descanso (piscinas, playa, entre otros), hacen que sea placentera la estancia. Lamentablemente no estàn exhentos del sargazo, en cantidades mìnimas en comparaciòn a otras àreas de toda la franja costera de playa. Los desayunos son bastante completos.
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Glenela
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was beautiful! It had several pools and the pool near our room hardly ever had people so it felt like a private pool. We ate at one of the restaurants and the food was excellent! Outside the property was a bus that takes you to downtown Cancun for $1. The breakfast buffet was phenomenal! I have had a great experience here and would definitely go again!
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Alexis
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was an amazing stay! The hotel and staff were absolutely wonderful, and the service exceeded my expectations. Everyone was friendly, welcoming, and made our stay so enjoyable. I highly recommend staying here and would definitely return!
Skylar Shaii
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value, the staff was excellent. It was a great experience.
SERGIO
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ame!
Julie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place, beach was well taken care of
Orshi
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is not a 4 star hotel. This is totally misleading on Expedia. It is in extremely run down shape. It may have looked good 30 years ago but now it needs a major update. The rooms looks like motel rooms, very outdated, old, worn down. Sticky floors. inside the rooms smelled like mexican cleaning bleach and couldn't open the windows to air out that horrible chemical smell. Luckily they moved me into a balcony room but even that room was totally run down looking. This hotel had passed its hay-day for sure.
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MAELYN
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Place has no music entertainment in pool, a boring place if you are looking for something fun.
Number of reviews per page
20
40

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Lobby 4 The Westin Resort & Spa, Cancun

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