Youssef Exceptionnel Merida

Hotels
8.2
/10
Very Good
286 reviews

What Guests Say About Their Stay

Teresa

10.0
/ 10
The staff went above and beyond duty. I booked a late night reservation, and the receptionist was amazing. He made sure that I was able to find parking and was even able to get a toothbrush and toothpaste for me! I also needed to charge my phone and he let me borrow his cube. Exceptional service.

Alfredo

10.0
/ 10
Tranquilo y fácil para caminar por el paseo Montejo, tiendas y restaurantes a corta distancia y a unos cuantos minutos del centro de Mérida, limpio y tranquilo a buen precio para turistas con limitado presupuesto
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Vanessa

10.0
/ 10
Staff was great, the room smelled really bad because of the stage system, the bed was really hard like a board, however the room was very clean and well kept, they respected my property in the room when they went in to clean, overall a great experience!
In the Area
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Calle 52 No.379 por 33 y Av. Perez Ponce, 379, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Youssef Exceptionnel Merida is located in area / city Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Youssef Exceptionnel Merida

Calle 52 No.379 por 33 y Av. Perez Ponce, 379, Mérida, Estado de Yucatán, Mexico, 97000
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Discover More About Youssef Exceptionnel Merida

General


In Mérida (Mérida Centro)

Location


A stay at Youssef Exceptionnel Merida places you in the heart of Mérida, within a 15-minute walk of Paseo de Montejo and Yucatan International Convention Center. This hotel is 4.8 mi (7.7 km) from U.S. Consulate General Mérida and 2 mi (3.2 km) from Plaza Grande.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Centro Medico de las Americas - 0.2 km / 0.1 mi
La Plancha Park - 0.5 km / 0.3 mi
Paseo de Montejo - 0.5 km / 0.3 mi
Casa Montes Molina Museum - 0.7 km / 0.5 mi
Paseo 60 - 0.9 km / 0.6 mi
Yucatan International Convention Center - 0.9 km / 0.6 mi
Monument to the Fatherland - 0.9 km / 0.6 mi
Museum of Light - 1 km / 0.6 mi
Cacao Chocolate Museum - 1.1 km / 0.7 mi
Anthropology and History Museum - 1.2 km / 0.8 mi
Museo Regional de Antropología - 1.2 km / 0.8 mi
Remate de Paseo Montejo - 1.4 km / 0.9 mi
Santa Ana Park - 1.5 km / 0.9 mi
Museum of the Yucatecan Song - 2 km / 1.3 mi
Park of the Americas - 2.1 km / 1.3 mi

The nearest major airport is Mérida International Airport (MID) - 11.5 km / 7.1 mi

Facilities


Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to noon for a fee.

Rooms


Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Youssef Exceptionnel Merida

Swimming Pool Youssef Exceptionnel Merida
Swimming Pool
Fitness Center Youssef Exceptionnel Merida
Fitness Center
Common Space Youssef Exceptionnel Merida
Common Space
Lobby Youssef Exceptionnel Merida
Lobby
Exterior Youssef Exceptionnel Merida
Exterior

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Youssef Exceptionnel Merida

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Youssef Exceptionnel Merida
30
Number of floors in Youssef Exceptionnel Merida
1
Another facilities in Youssef Exceptionnel Merida
Smoke-free area, Safety deposit box, Coffee shop, 24-hour Receptionist, Concierge

Frequently asked question in Youssef Exceptionnel Merida

What are available facilities at Youssef Exceptionnel Merida?
There are top facilites at Youssef Exceptionnel Merida such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Youssef Exceptionnel Merida?
The standard check-in time at Youssef Exceptionnel Merida is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Youssef Exceptionnel Merida provide breakfast?
Yes, Youssef Exceptionnel Merida provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Youssef Exceptionnel Merida
Youssef Exceptionnel Merida has a 3.5-star rating.
How many floors does Youssef Exceptionnel Merida have?
Youssef Exceptionnel Merida has 1.
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More Reviews from Other Guests in Youssef Exceptionnel Merida

8.2
Very Good
From 286 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Youssef Exceptionnel Merida

Number of reviews per page
20
40
Top reviews
Jorge
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good for the money
Gary
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Para empezar nos cambiaron la habitacion no era la que agende, y para terminar el cuarto tenia un olor horrible no se aguabtaba pedimos qie nos cambiaran de habitacion y terminaron dandome lo que habia agendado seguia oliendo horrible pero ya no era tanto. Lo peor es que no todos los demas dias seguia el olor entre hunedad y drenaje horrible experiencia el staff muy servicial.
Read More
Teresa
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff went above and beyond duty. I booked a late night reservation, and the receptionist was amazing. He made sure that I was able to find parking and was even able to get a toothbrush and toothpaste for me! I also needed to charge my phone and he let me borrow his cube. Exceptional service.
Omar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Si te gusta caminar un poco mas de lo normal su ubicacion es la correcta para llegar a Paseo Montejo. Habitación con lo basico, en buen estado y limpio. Un poco de ruido ya que se escuchan las conversaciones en los pasillos y al cerrar las puertas de las otras habitaciones. El agua del lavamanos, casi siempre salia tibia o caliente. Falta una ventana o extractor en el baño. Limpieza bien. Minisplit funcionando correctamente. Alberca, bah! Recepcion poco conocimiento del area o flojera. Como para asesorar/decir donde hay una tienda, oxxo, abarrote. Bien en general.
Read More
Alfredo
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Tranquilo y fácil para caminar por el paseo Montejo, tiendas y restaurantes a corta distancia y a unos cuantos minutos del centro de Mérida, limpio y tranquilo a buen precio para turistas con limitado presupuesto
Vanessa
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff was great, the room smelled really bad because of the stage system, the bed was really hard like a board, however the room was very clean and well kept, they respected my property in the room when they went in to clean, overall a great experience!
adolfo
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Thanks, it was amazing
Godwin
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Great location. Friendly staff
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Too noisy, and bussy, problem with stars, the stars ceiling is too low, i hit my head, no elevator, the restaurant poor attendance, sitting too long to order, very sad.
Gabriel
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Muy cómodo y la gente muy amable. Solo que el cuarto que me tocó 101 parecía que era una hidalga muy encerrado, sin luz y se escuchaban los coches pasar atrás del cuarto en la noche
Petru
8.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Morning Loud car noises
Simon
icon-Leisure
Leisure
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Location is fine. Neighborhood is not dangerous as another reviewer described it. Room was very clean. I had an issue when I came back on Christmas eve and found my room had flooded in my absence. I was very hungry and by the time I finished moving, almost every restaurant was closed and I had to settle for what I could get delivered from the handful of places that were still open. Not the worst thing in the world but most hotels would have offered some compensation for the experience. Just a breakfast voucher would have made me happy. But not this place. In general this is a hotel that caters to middle class Mexicans who I feel certain would have preferred that I stayed at one of the tourist hotels they were priced out of because of people who look like me. The staff was professional and extended minimum courtesy except for the bellhop, who was friendly and charming. Good value for the money. I understand where the attitude comes from. I've seen it elsewhere and agree with the sentiment to a large extent.
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Jose
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Very bad experience with the restaurant staff No customer service no attention I'm not going to try this place again just because of the bad customer service in this area
Jose
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Badly maintained property no customer service and too expensive compared to other excellent hotels in the area you deal unsafe here.
Ismael
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Really good value for your money. My personal experience was pretty good. Those complaining about quality and amenities need to be reminded they are choosing savings over luxury. My room was spacious and comfortable enough, the only thing is I had poor WiFi, tho I must clarify I had to take zoom meeting calls in the room, all else was very good. The staff was friendly and all basics were covered, the AC worked fine which is important in Merida, lol. This place is at walking distance to Montejo, the main avenue in town, you can even walk all the way to downtown if you’re not too lazy, and is a very nice walk. You are also closer to the north, which is the modern part of town. There are a bunch of restaurants and a discreet Walmart store close by where you can almost always find taxis waiting during the day time, despite its proximity to all that, it was quiet in my room and the area seemed very safe. Again, this is really good value for your money, I would definitely stay there again!
Read More
Samuel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Overall property is clean and not bad for the price. The bed is not very comfortable, and they do not even give you a cup of complimentary coffee in the morning.
serje
icon-Leisure
Leisure
10.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Very nice hotel clean 25 minutes walk to centro but it is a pleasure to get there . Super friendly staff Definitely recommended. 👌
Gregory
icon-with Partner
with Partner
2.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Even though the room was very very small, The stay was nice, the food was good and the staff we met were friendly … HOWEVER, someone took my wife’s Makeup Bag filled with expensive makeup , brushes and other accessories valued at over $1000 Canadian . This purple kit was the size of a bread loaf and hard not to see. The front staff first said they would look into it but later told us we must have lost if ourselves because the cleaning staff were very honest and trustworthy. Nice of them to take the side of dishonest staff members!! It didn’t walk away !
Read More
valeria
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Las habitaciones son muy pequeñas, El lugar se ve mejor en las fotos que en la realidad
Nora
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

The location is very convenient and the staff was super friendly. I recommend staying here if you’re in a short stay. The rooms can be small so don’t share a room with more than 3 people.
Number of reviews per page
20
40

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Lobby 4 Youssef Exceptionnel Merida

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 286 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Youssef Exceptionnel Merida

Number of reviews per page
20
40
Top reviews
Jorge
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good for the money
Gary
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Para empezar nos cambiaron la habitacion no era la que agende, y para terminar el cuarto tenia un olor horrible no se aguabtaba pedimos qie nos cambiaran de habitacion y terminaron dandome lo que habia agendado seguia oliendo horrible pero ya no era tanto. Lo peor es que no todos los demas dias seguia el olor entre hunedad y drenaje horrible experiencia el staff muy servicial.
Read More
Teresa
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff went above and beyond duty. I booked a late night reservation, and the receptionist was amazing. He made sure that I was able to find parking and was even able to get a toothbrush and toothpaste for me! I also needed to charge my phone and he let me borrow his cube. Exceptional service.
Omar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Si te gusta caminar un poco mas de lo normal su ubicacion es la correcta para llegar a Paseo Montejo. Habitación con lo basico, en buen estado y limpio. Un poco de ruido ya que se escuchan las conversaciones en los pasillos y al cerrar las puertas de las otras habitaciones. El agua del lavamanos, casi siempre salia tibia o caliente. Falta una ventana o extractor en el baño. Limpieza bien. Minisplit funcionando correctamente. Alberca, bah! Recepcion poco conocimiento del area o flojera. Como para asesorar/decir donde hay una tienda, oxxo, abarrote. Bien en general.
Read More
Alfredo
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Tranquilo y fácil para caminar por el paseo Montejo, tiendas y restaurantes a corta distancia y a unos cuantos minutos del centro de Mérida, limpio y tranquilo a buen precio para turistas con limitado presupuesto
Vanessa
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff was great, the room smelled really bad because of the stage system, the bed was really hard like a board, however the room was very clean and well kept, they respected my property in the room when they went in to clean, overall a great experience!
adolfo
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Thanks, it was amazing
Godwin
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Great location. Friendly staff
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Too noisy, and bussy, problem with stars, the stars ceiling is too low, i hit my head, no elevator, the restaurant poor attendance, sitting too long to order, very sad.
Gabriel
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Muy cómodo y la gente muy amable. Solo que el cuarto que me tocó 101 parecía que era una hidalga muy encerrado, sin luz y se escuchaban los coches pasar atrás del cuarto en la noche
Petru
8.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Morning Loud car noises
Simon
icon-Leisure
Leisure
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Location is fine. Neighborhood is not dangerous as another reviewer described it. Room was very clean. I had an issue when I came back on Christmas eve and found my room had flooded in my absence. I was very hungry and by the time I finished moving, almost every restaurant was closed and I had to settle for what I could get delivered from the handful of places that were still open. Not the worst thing in the world but most hotels would have offered some compensation for the experience. Just a breakfast voucher would have made me happy. But not this place. In general this is a hotel that caters to middle class Mexicans who I feel certain would have preferred that I stayed at one of the tourist hotels they were priced out of because of people who look like me. The staff was professional and extended minimum courtesy except for the bellhop, who was friendly and charming. Good value for the money. I understand where the attitude comes from. I've seen it elsewhere and agree with the sentiment to a large extent.
Read More
Jose
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Very bad experience with the restaurant staff No customer service no attention I'm not going to try this place again just because of the bad customer service in this area
Jose
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Badly maintained property no customer service and too expensive compared to other excellent hotels in the area you deal unsafe here.
Ismael
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Really good value for your money. My personal experience was pretty good. Those complaining about quality and amenities need to be reminded they are choosing savings over luxury. My room was spacious and comfortable enough, the only thing is I had poor WiFi, tho I must clarify I had to take zoom meeting calls in the room, all else was very good. The staff was friendly and all basics were covered, the AC worked fine which is important in Merida, lol. This place is at walking distance to Montejo, the main avenue in town, you can even walk all the way to downtown if you’re not too lazy, and is a very nice walk. You are also closer to the north, which is the modern part of town. There are a bunch of restaurants and a discreet Walmart store close by where you can almost always find taxis waiting during the day time, despite its proximity to all that, it was quiet in my room and the area seemed very safe. Again, this is really good value for your money, I would definitely stay there again!
Read More
Samuel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Overall property is clean and not bad for the price. The bed is not very comfortable, and they do not even give you a cup of complimentary coffee in the morning.
serje
icon-Leisure
Leisure
10.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Very nice hotel clean 25 minutes walk to centro but it is a pleasure to get there . Super friendly staff Definitely recommended. 👌
Gregory
icon-with Partner
with Partner
2.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Even though the room was very very small, The stay was nice, the food was good and the staff we met were friendly … HOWEVER, someone took my wife’s Makeup Bag filled with expensive makeup , brushes and other accessories valued at over $1000 Canadian . This purple kit was the size of a bread loaf and hard not to see. The front staff first said they would look into it but later told us we must have lost if ourselves because the cleaning staff were very honest and trustworthy. Nice of them to take the side of dishonest staff members!! It didn’t walk away !
Read More
valeria
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Las habitaciones son muy pequeñas, El lugar se ve mejor en las fotos que en la realidad
Nora
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

The location is very convenient and the staff was super friendly. I recommend staying here if you’re in a short stay. The rooms can be small so don’t share a room with more than 3 people.
Number of reviews per page
20
40