Are there any parking spots at Palais Sheherazade & Spa ?

Yes: Yes, there are parking spots at Palais Sheherazade & Spa

What do past guests say about Palais Sheherazade & Spa?

Palais Sheherazade & Spa is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Palais Sheherazade & Spa

Name: Palais Sheherazade & Spa
Address: 23 Arsat Beniss Douh, Medina, Fes, Fès-Meknès, Morocco, 30200, 23 Arsat Beniss Douh, Medina, Fès-Meknès, 30200, Morocco
Rating: 7.8

Riad

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7.8

/10

Pleasant

194 reviews

What Guests Say About Their Stay

Georgia

10.0

/ 10

I always love coming to their raid. Staff is so accommodating and pleasant and it is comfortable. I work remotely and the rooms are peaceful for my circumstances. I enjoy my time here and think about it as my favorite place to find comfort and peace.

Georgia

10.0

/ 10

This place is a gem! I have stayed many times and will continue to come and enjoy my time in this beautiful city, in this beautiful ryad with a staff that is exemplary.

Georgia

10.0

/ 10

This property is a gem and I come back a few times a year just to relax in beauty, luxury and quiet. Fes is my favorite destination in Morocco and this ryad is stunning and hospitable. Whenever I stay, I feel that I am returning home to be pampered by family who have missed me. Thanks so much for my stay and I wish that I didn't have to leave.

In the Area

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23 Arsat Beniss Douh, Medina, Fes, Fès-Meknès, Morocco, 30200

Main Facilities

This accommodation offers:

Outdoor pool

Indoor pool

Poolside bar

Steam room

Turkish bath

Laundry service

Parking

Luggage storage

Garden

Rooftop terrace

Train station pickup

Staying at Palais Sheherazade & Spa is a good choice when you are visiting Fes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Palais Sheherazade & Spa

23 Arsat Beniss Douh, Medina, Fes, Fès-Meknès, Morocco, 30200

Discover More Places

Discover More About Palais Sheherazade & Spa

General
In Fes (Fes El Bali)

Location
With a stay at Palais Sheherazade & Spa in Fes (Fes El Bali), you'll be steps from Glaoui Palace and 6 minutes by foot from Kassr Annoujoum Ducci Foundation. This luxury riad is 0.7 mi (1.1 km) from Parc Jnane Sbile and 0.9 mi (1.4 km) from Dar Batha Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Glaoui Palace - 0.3 km / 0.2 mi
Kassr Annoujoum Ducci Foundation - 0.5 km / 0.3 mi
Dar Batha Museum - 0.5 km / 0.3 mi
Water Clock - 0.7 km / 0.4 mi
Bou Inania Madrasa - 0.7 km / 0.4 mi
Blue Gate - 0.7 km / 0.4 mi
Sidi Moussa Tannery - 0.8 km / 0.5 mi
Talisman Art Gallery - 0.8 km / 0.5 mi
Chrabliyine Mosque - 0.8 km / 0.5 mi
Funduq Kaat Smen - 0.9 km / 0.5 mi
Nejjarine Square - 0.9 km / 0.6 mi
Place Bou Jeloud - 0.9 km / 0.6 mi
Funduq al-Najjarin - 0.9 km / 0.6 mi
Henna Souk - 1 km / 0.6 mi
Parc Jnane Sbile - 1 km / 0.6 mi

The preferred airport for Palais Sheherazade & Spa is Fes (FEZ-Saiss) - 16.6 km / 10.3 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. Additional features at this riad include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

Dining
Enjoy Moroccan cuisine at Gastronomique marocain, one of the riad's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Rooms
Make yourself at home in one of the 24 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Palais Sheherazade & Spa

Facility

Outdoor pool

Indoor pool

Poolside bar

Steam room

Turkish bath

Swimming Pool

Entertainment Facility

Common Space

Exterior

Bedroom

Transportation

Limited parking

Food and Drinks

Poolside bar
Continental breakfast
Breakfast
Snack bar

Things to Do

Outdoor pool
Indoor pool
Garden
Spa
Library
Turkish bath
Steam room

Connectivity

LAN Internet
Free WiFi

General

Smoking area
Rooftop terrace
Parking
Terrace

Shuttle Service

Train station pickup

Public Facilities

Safety deposit box
Coffee shop
Coffee/tea in lobby

Hotel Services

Laundry service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Computer station

Nearby Facilities

Hair salon

Accommodation Policy & General Information in Palais Sheherazade & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

, This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 13:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Palais Sheherazade & Spa	24
Number of floors in Palais Sheherazade & Spa	3
Another facilities in Palais Sheherazade & Spa	Limited parking, Poolside bar, Continental breakfast, Breakfast, Snack bar

Frequently asked question in Palais Sheherazade & Spa

What is normal check-in & check-out time at Palais Sheherazade & Spa?

The standard check-in time at Palais Sheherazade & Spa is starting from 13:00 - 00:00 while the latest check-out time is at Before 12:00

Does Palais Sheherazade & Spa provide breakfast?

Yes, Palais Sheherazade & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Palais Sheherazade & Spa

Palais Sheherazade & Spa has a 5.0-star rating.

How many floors does Palais Sheherazade & Spa have?

Palais Sheherazade & Spa has 3.

How many rooms are available at Palais Sheherazade & Spa

Palais Sheherazade & Spa has 24.

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More Reviews from Other Guests in Palais Sheherazade & Spa

Overall Ratings & Reviews Palais Sheherazade & Spa

Other sources (194)

7.8

Pleasant

From 194 reviews

Cleanliness

8.2

Room Comfort

8.2

Location

9.2

Service and Facilites

8.0

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Traveler Reviews Palais Sheherazade & Spa

Number of reviews per page

Top reviews

Georgia

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Such a wonderful place and stay.

Georgia

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Esraa

Friends and family Family

2.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Broken glass, mould, blood on the floors, dirty rugs and hair balls , mouldy pillows , stained sheets, DO NOT GO I did not choose this hotel, hotels.com told me as we were boarding our flight that the hotel i booked couldnt honour our reservation and they booked this saying it was 5 star and better than what i booked. Its a terrible hotel

Timothy

Leisure

6.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

The Palais Sheherazade & Spa is a wonderful place to lodge. The limited staff was hands on taking care of everything from handling my luggage to showing us the property. Breakfast was included and was top-notch. The Palais IS WALKING distance to the Medina. We walked there and walked back. Walking was a shorter distance than taking a taxi because you can walk where the taxi cannot drive. The room was very clean, the bathroom was very clean, and every part of the hotel we saw was very clean. With the limited staff and the fact we traveled in January when the temperature was in the low 40s at night and high 40s during make it difficult for hot water to be available. Additionally, when we arrived to our room no heat was on and it took a day for the temperature in the room to reach 60 degrees. I was able to acquire an electric radiator space heater which helped in the bathroom. Without the space heater I would have only staff at the Palais one night. I would rate this hotel 5-stars if it had working hot water and heat. By the way, in 2012 this hotel received a Star Diamond Award from the American Academy of Hospitality Sciences that reads "The American Academy of Hospitality Sciences unanimously agree that this establishment consistently maintains the overall standards of high quality and superb performance necessary to designate it as One of the Finest in its Category and Classification." Because trumps name is on this, that why there was not heat or hot water.

Georgia

Leisure with Partner

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

This place is a gem! I have stayed many times and will continue to come and enjoy my time in this beautiful city, in this beautiful ryad with a staff that is exemplary.

Antonio

Business with Friends

2.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars. its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke. and becarfull with the scammers that help you to find parking.

Charlotte

Friends and family Family

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

The ambience was amazing!

Georgia

Leisure with Partner

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Robin

Family

2.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building.

Georgia

Leisure with Partner

10.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.

Sarita

Leisure Family

6.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.

sara

10.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Beautiful building , mosaic , tiles etc

Georgia

10.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Truly this is a gem in Morocco!

Georgia

Leisure with Partner

10.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

This place is a treasure!

Georgia

Leisure with Partner

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.

Mursheda

Leisure with Children

8.0

/10

Reviewed 126 week(s) ago

Expedia Group verified review

The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.

Javier

Leisure Family

10.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!!

Georgia

Leisure with Partner

10.0

/10

Reviewed 156 week(s) ago

Expedia Group verified review

This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.

Karl

Leisure with Partner

10.0

/10

Reviewed 164 week(s) ago

Expedia Group verified review

excellent service

Alanna

Leisure

6.0

/10

Reviewed 215 week(s) ago

Expedia Group verified review

Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.

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