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- Accommodation in Palais Sheherazade & Spa
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Palais Sheherazade & Spa
Riad
7.8
/10
Pleasant
191 reviews
What Guests Say About Their Stay
Georgia
10.0
/ 10
This place is a gem! I have stayed many times and will continue to come and enjoy my time in this beautiful city, in this beautiful ryad with a staff that is exemplary.
Georgia
10.0
/ 10
This property is a gem and I come back a few times a year just to relax in beauty, luxury and quiet. Fes is my favorite destination in Morocco and this ryad is stunning and hospitable. Whenever I stay, I feel that I am returning home to be pampered by family who have missed me. Thanks so much for my stay and I wish that I didn't have to leave.
Georgia
10.0
/ 10
I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.
In the Area
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23 Arsat Beniss Douh, Medina, Fes, Fès-Meknès, Morocco, 30200
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Available Room Types in Palais Sheherazade & Spa
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What's around Palais Sheherazade & Spa
23 Arsat Beniss Douh, Medina, Fes, Fès-Meknès, Morocco, 30200
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Discover More About Palais Sheherazade & Spa
General
In Fes (Fes El Bali)
Location
With a stay at Palais Sheherazade & Spa in Fes (Fes El Bali), you'll be steps from Glaoui Palace and 6 minutes by foot from Kassr Annoujoum Ducci Foundation. This luxury riad is 0.7 mi (1.1 km) from Parc Jnane Sbile and 0.9 mi (1.4 km) from Dar Batha Museum.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Glaoui Palace - 0.3 km / 0.2 mi
Kassr Annoujoum Ducci Foundation - 0.5 km / 0.3 mi
Dar Batha Museum - 0.5 km / 0.3 mi
Water Clock - 0.7 km / 0.4 mi
Bou Inania Madrasa - 0.7 km / 0.4 mi
Blue Gate - 0.7 km / 0.4 mi
Sidi Moussa Tannery - 0.8 km / 0.5 mi
Talisman Art Gallery - 0.8 km / 0.5 mi
Chrabliyine Mosque - 0.8 km / 0.5 mi
Funduq Kaat Smen - 0.9 km / 0.5 mi
Nejjarine Square - 0.9 km / 0.6 mi
Place Bou Jeloud - 0.9 km / 0.6 mi
Funduq al-Najjarin - 0.9 km / 0.6 mi
Henna Souk - 1 km / 0.6 mi
Parc Jnane Sbile - 1 km / 0.6 mi
The preferred airport for Palais Sheherazade & Spa is Fes (FEZ-Saiss) - 16.6 km / 10.3 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. Additional features at this riad include complimentary wireless internet access, concierge services, and a hair salon.
Business Facilities
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
Dining
Enjoy Moroccan cuisine at Gastronomique marocain, one of the riad's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 24 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.
All facilities in Palais Sheherazade & Spa
Swimming Pool
Entertainment Facility
Common Space
Exterior
Others
Things to Do
- Outdoor pool
- Indoor pool
- Garden
- Spa
- Library
- Turkish bath
- Steam room
Hotel Services
- Laundry service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Rooftop terrace
- Terrace
Public Facilities
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
Food and Drinks
- Poolside bar
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
Transportation
- Limited parking
Business Facilities
- Computer station
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in Palais Sheherazade & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
13:00 - 00:00
Check-out:
Before 12:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Pets
Service Animals Not Allowed
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General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 13:00 - 00:00 - to 12:00 |
Available rooms at Palais Sheherazade & Spa | 24 |
Number of floors in Palais Sheherazade & Spa | 3 |
Another facilities in Palais Sheherazade & Spa | Outdoor pool, Indoor pool, Garden, Spa, Library |
Frequently asked question in Palais Sheherazade & Spa
What are available facilities at Palais Sheherazade & Spa?
There are top facilites at Palais Sheherazade & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palais Sheherazade & Spa?
The standard check-in time at Palais Sheherazade & Spa is starting from 13:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Palais Sheherazade & Spa
Palais Sheherazade & Spa has a 5.0-star rating.
How many floors does Palais Sheherazade & Spa have?
Palais Sheherazade & Spa has 3.
How many rooms are available at Palais Sheherazade & Spa
Palais Sheherazade & Spa has 24.
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More Reviews from Other Guests in Palais Sheherazade & Spa
Overall Ratings & Reviews Palais Sheherazade & Spa
Other sources (191)
7.8
Pleasant
From 191 reviews
Cleanliness
8.2
Room Comfort
8.2
Location
9.2
Service and Facilites
7.8
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Traveler Reviews Palais Sheherazade & Spa
Number of reviews per page
20
40
Top reviews
Timothy
Leisure
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The Palais Sheherazade & Spa is a wonderful place to lodge. The limited staff was hands on taking care of everything from handling my luggage to showing us the property. Breakfast was included and was top-notch. The Palais IS WALKING distance to the Medina. We walked there and walked back. Walking was a shorter distance than taking a taxi because you can walk where the taxi cannot drive. The room was very clean, the bathroom was very clean, and every part of the hotel we saw was very clean. With the limited staff and the fact we traveled in January when the temperature was in the low 40s at night and high 40s during make it difficult for hot water to be available. Additionally, when we arrived to our room no heat was on and it took a day for the temperature in the room to reach 60 degrees. I was able to acquire an electric radiator space heater which helped in the bathroom. Without the space heater I would have only staff at the Palais one night. I would rate this hotel 5-stars if it had working hot water and heat. By the way, in 2012 this hotel received a Star Diamond Award from the American Academy of Hospitality Sciences that reads "The American Academy of Hospitality Sciences unanimously agree that this establishment consistently maintains the overall standards of high quality and superb performance necessary to designate it as One of the Finest in its Category and Classification." Because trumps name is on this, that why there was not heat or hot water.
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Georgia
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This place is a gem! I have stayed many times and will continue to come and enjoy my time in this beautiful city, in this beautiful ryad with a staff that is exemplary.
Antonio
Business with Friends
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars.
its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke.
and becarfull with the scammers that help you to find parking.
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Charlotte
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The ambience was amazing!
Georgia
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
This property is a gem and I come back a few times a year just to relax in beauty, luxury and quiet. Fes is my favorite destination in Morocco and this ryad is stunning and hospitable. Whenever I stay, I feel that I am returning home to be pampered by family who have missed me. Thanks so much for my stay and I wish that I didn't have to leave.
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Robin
Family
2.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building.
Georgia
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.
Sarita
Leisure Family
6.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room.
If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you.
We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had.
Too costly for the vintage experience.
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sara
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Beautiful building , mosaic , tiles etc
Georgia
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Truly this is a gem in Morocco!
Georgia
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
This place is a treasure!
Georgia
Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.
Mursheda
Leisure with Children
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
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Javier
Leisure Family
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!!
Georgia
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
Karl
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
excellent service
Alanna
Leisure
6.0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
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Sherry
Friends and Family Family
10.0
/10
Reviewed 213 week(s) ago
Hotels.com verified review
The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals!
The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
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Verified traveler
Friends and Family with Friends
6.0
/10
Reviewed 356 week(s) ago
Hotels.com verified review
The hotel is unique in the sense that it’s an old palace. But because it was original, things were a bit dated. The restaurant area was nice but the food was overpriced and was just ok. The service was also just ok because they forgot certain things when we asked them to set something up. We ended up paying more for dinner because the waiter kept pushing us to get more things and misunderstood us and brought us stuff extra. Reception area was not easy to find. The best part is that this place is pretty close to the blue gate and entry to the Medina. Other than that, it’s definitely overpriced for what you get.
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Lars Tony
with Friends
6.0
/10
Reviewed 361 week(s) ago
Hotels.com verified review
Extremely run down, slight odor, no hot water
Seemed almost abandoned!
Rooftop full of weeds and was only opened up for us, think we we’re the only guests.
Number of reviews per page
20
40
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