Riad Roummana Marrakech

The room was adequate with a great bed but it took 3 days to turn the heat on and the shower drain did not work. Breakfast was good but it was very cold eating outside

Okay I promised I would take time to write a great review because everyone at Riad Roummana went above and beyond to make sure my stay was impeccable. I went to Marrakesh for my birthday, and I get sentimental thinking about it, but starting with the location, it is very centrally located in the Medina, walking distance from many sites, shopping (souks) and restaurants. It is stunning inside! The courtyard is beautiful, the rooms are cozy, clean and beautiful, and there is a great view of the city at the top. I was picked up at the airport immediately by Mohammed and met by Yassine at the front desk. I cannot say enough great things about Yassine. He goes above and beyond to make everyone staying there feel safe and welcome. The breakfast is traditional and delicious, served upstairs with the city view. Very luxurious! Both Yassine and the other Mohammed at the front desk were extremely helpful, even at one point going to get bottled water and helping me find a tea set among other things. Great job in hiring them!! I was even given a hospitable gift for my birthday. I nearly cried. Everyone was so warm and welcoming, which is very important to feel within the walls of your Riad, as outside can feel a little less safe in the busy Medina. I had such an authentic and comfortable experience. I would give this place 10 stars if I could!

Nice staff, room is clean, towels should be improve.

⭐️⭐️⭐️⭐️⭐️ I had an amazing stay at this Riad! The food was fresh every morning, the place was spotless, and the location was perfect. The staff were incredibly humble, kind, and always ready to help. I highly recommend this Riad to anyone visiting — a truly wonderful experience!

Typical Riad, nicely decorated, clean and spacious. Fabulous breakfast! But best part was the staff! Absolutely the best!

Delicious and generous breakfast. Convenient shopping areas and very close to Medina. Excellent location. Friendly and hospitable staff.

I had a great experience with Riad Roummana, the room was very clean and well designed with good quality towels and bedding. Location is super convenient, right near the main square and in the souk. I didn’t have any trouble finding it myself when I was checking in but I recommend arranging someone with a luggage cart to come meet you if you have more than one bag since it can be hard going through the souk with heavy luggage. Breakfast was amazing, better than the other riads I stayed at in Marrakech, they also switch it up a bit so it’s not the exact same thing every day. All this is enough for me to give 5 stars, especially considering the great value of the price. However if management would like to find ways to improve here are some suggestions. Add a pamphlet in each room with information like when breakfast is, details on housekeeping and other services the riad offers. This is an easy way to make sure guests have all the info they need in case reception doesn’t mention everything. Offer a complimentary water bottle in the room: when I first arrived I was very thirsty from the heat but was told I would have to go to a near shop and purchase water. Install a bidet in the washrooms: I was surprised that there wasn’t a bidet or at least a lota in the washroom since it’s a Muslim country, this would be a very helpful addition. Overall highly recommend this riad, it will be even better once the terrace renovations are completed too.

Pros: Mohammed is great. Helpful. Patient. Kind Cons: I DO NOT RECOMMEND ANYONE STAY IN THE MEDINA or in a RIAD near the Medina. Taxis cannot drop you off or pick you up so you are left to walk part of the way to your accommodation. This area is extremely crowded and you will absolutely be hassled countless times. Anyone offering to help you will expect a tip. There is no street signs and it is a bit overwhelming even with having cellular service. This hotel needs to really have some kind of WhatsApp communication to help customers. As there can be up to 5 different riads on the same street. Personally it was too chaotic for me. The room itself is below average. Small but generally clean. Gives a motel 6 vibe. Ok bed. No amenities. No tv. Does have AC. It’s not modern enough for my taste. I would not stay again. I also highly advise anyone thinking they want to stay in the Medina to reconsider.

Excellent proximity to the main square. Excellent friendly staff. Big yummy breakfast. Highly recommend.

Very clean and comfortable stay. All the staff are very helpful, especially Mohammad who helped me with arranging bookings and lots of great advice for where to go and things to do. Excellent and big breakfast served to your table. Amazing location in the Medina and surprisingly quiet inside.

Lindo riad, aun partes en remodelacion, pero no afectó tranquilidad xa descansar de noche. Buena ubicacion, buen desayuno y personal muy amable. Se recomienda!

Hotel is great, but the French tourists that stay there are softer than Snuggle fabric softener. All they did was complain

The price for the location was good, but you can hear all kind of noise, including the staff early in morning. Breakfast is the same thing every day.

Excellent riad hotel right at the heart of the centre of Marrakesh. You are literally steps from the main square and all amenities. Great for transport from/to most places including airport. Very well priced for a short stay with everything you need. Will definitely book again.

Being in the middle of everything was wonderful. I do not think that the property is worth the price though

Staff was friendly and very accommodating. Provided us an early breakfast twice. Also cared for our luggage while we were on a tour! Lovely experience!

It was great

Overall very convenient location for first time travellers. Just 2 mins from the jemaa el fnaa, lots local food places around the Riad, easy to find food to eat or buying bottled water. Our room was comfortable, the housekeep lady was very nice and cleaned our room everyday and gave us fresh towel daily too. Front desk staff was helpful and friendly. They are some renovation going on on the 3-4th floor area, if you like to sleep in, you may hear the noises. Breakfast was on the rooftop, peaceful and quiet. This road has no laundry service, I suggest to update on Expedia. There’s a local laundry mart 2-3 mins away can wash and dry clothes for 4 dhs per piece, not bad price.

We have no complaints, comfortable stay in a perfect location. Room was bigger than expected and clean, and breakfast was wonderful (thank you for serving us early before our departure!) Great and friendly service! If you get back later at night, use the knocker loudly to be let in :)

The staff is very friendly and caring and they dress up for service! They have a great breakfast on the rooftop and they can provide special food as needed. The location is perfect close to everything. I hardly recommend.