Hotel Venezia

Everything was good

The hotel had an outstanding buffet breakfast and looking forward to trying their new promotion that includes dinner for 2 and the buffet breakfast for 2025

Staffs are not friendly..we asked some questions but they answered us sarcastically and the swimming pool is not available,we asked if the pool is available they said yes but apparently it’s not!very disappointing!!never again on this hotel!

The room was small and compact, AC had to be change while I was in room, equipments needs updates, very outdated.

Staff are very friendly and polite.they gave us the best view of Mt Mayon. Thank you for the warm greetings!

TV broken, hot water maker broken, telephone broken, swimming pool broken, spa broken/closed. Over priced for the extremely tiny room and lack of amenities. The photos look amazing and were likely taken when it opened. It's now old, rusted and broken. There is NO room with a view of the volcano! I was told I can go on the roof to view Mayon. Security is great! The staff appear nice and friendly. The food is 4 or so typical Filipino dishes. I bet she was a beautiful hotel back in the day, but not now. Short drive to Starbucks 7am. and SM mall 10am. If you want your room made up, you have to request it every day. Laundry service is very expensive as usual in hotels.

The staff are really friendly and were helpful about our queries! Will definitely visit again next time! :>>

I’m not satisfied wt the amenities

Dirty

The property is a bit old but the room was ok. The staff are great. They are polite, helpful and easy to talk to.

The staff was wonderful in all areas. Great view room of Mayon Volcano

The staff were very nice and polite. Anytime I asked for cleaning our room, they’d do it without hesitation. I love the breakfast as well as the servers.

It was comfortable, clean, and centrally located.

Hotel waiting until the weekend to clean their swimming pool our whole stay which is one of the reasons I chose this hotel. The pool should have been cleaned overnight hours or during the week. The breakfast was ok but have had better.

The hotel staff here was so helpful they researched tours for our stay at the next hotel we were going to. The only problem was we were over a restaurant that was very loud our first night. I would recommend asking for a quieter place if you have small children and want to be able to sleep earlier. Overall though, it was a very good stay in a convenient location even if the area is dirty.

Everyone in this hotel are nice and will accomodate concerns anytime of the day. Highly recommended.

The linens particularly the comforter didnt smell good.

This the 3rd hotel i have stayed in at legazpi and by far the worst. After checking in and going to my room the key did not work so back down the stairs as no lift then when i got into my room there were no towels. I called housekeeping and after an hour i went back down stairs to reception and eventualy got some only to discover there was no hot water. The safe didnt work so had to have it changed. On the balcony the water came back up through the tiles when you stood on them. I would not stay here again

Great people and property, would stay again thank you

great service and friendly people