The E-Hotel Makati

There’s a peculiar “stench” along the hallways especially in the mornings.

I wouldn’t recommend this place for families or groups of friends. The atmosphere is more tacky than welcoming, and the overall experience left a lot to be desired. It’s pretty noisy at night—both from the street and from neighboring rooms. You can easily hear everything happening through the walls, which made it difficult to relax or sleep. There are also no connecting rooms, which is a big issue for families or friends who want to stay close. On top of that, you're paying for a place that definitely isn’t worth the price. If you're looking for a peaceful, comfortable stay without wasting unnecessary money, this isn’t the spot.

Greeted with warm smiles and accommodating service. Room was cozy and perfect for a relaxing stay. Location is convenient and easily accessible to nearby malls. This hotel is an absolute 10/10! If only I could give a 100 stars, I definitely would! (Bonus: One of the hotel staff is really charming, just like a Korean oppa in a kdrama! Super duper crush 😍)

Friendly staff, room is clean and very comfortable.

The worst hotel ever

It was hell staying at this hotel.My time was waisted from the initial hotel,The Beacon, we had to transfer to E hotel, then they charge us for $35 (P2,000) for children as extra person staying.They told us to pay cash & they didn't give us the receipt.The room we stayed had so many issues from aircon leaks, shower was dripping,the whole floor flooded while showering,my 8 yrold almost slipped.There's no rag for the shower & the whole bathroom had molds and stains and open holes on the ceiling. No AC on the hallway.Then they transferred us to a down grade room, still with AC leaks, ok with no tub but the ceiling is broken, tiles have dark stains and molds even the lavatory. Then my kids and I got insect bites last night. I can show all pictures when necessary. The internet was limited to 4 guests and it was cut short, the maintenance was not there. The Manager is on leave and there's no supervisor too;( so frustrating!!!

Very clean and accommodating

Very quiet, great friendly staff and close to all shopping facilities and appointments we had in Makati. Would definitely stay again

I like that it's near everything, the malls, the banks and restaurants. The only thing that is not likeable is the noise from the cars that pass by the hotel. Seems like the surrounding is not as clean as expected because it's in the Makati area. But overall the stay in this hotel is pleasant and worthy enough to let you stay there again.

Not so good..

From the outside you would never expect what is inside. We we amazed at the cleanliness and the appearance of the property. Five stars for the property and ten ( if possible) for the friendly and accommodating staff.

1st staff was nice and friendly, very helpful, but the hotel is disgusting...need lots of repairs, molds everywhere...electrical plug in bathroom hanging....dirty carpets...walls are dirty...elevator disgusting...over-all...needs to be shutdown and health and safety inspections be alerted...

It was ok . The room was pretty good , the break fast not so great

This is without the worst hotel experience of my life. I rented for a friend that they turned away because the friend didn't have a credit card even though hotels.com approved it. The friend was pregnant, had gotten stuck at the bus station, had to walk there in the rain, and ended up having to sleep on the bus station floor because of the arrogance of the staff. Then the following day the staff openly lied to hotels.com saying that the person never even showed up despite them identifying to her that they had her reservation. I have contacted an attorney regarding this issue both towards the hotel and hotels.com for their lack of safety and concern. As an educated and even minded american, I am not prone to over dramatization, but I genuinely hope that the something negative happens to this hotel and to hotels.com because of the way they dehumanized, offended, and harassed both myself and my educated pregnant friend. If you use this hotel then you are saying that you are ok with sexual, physical, and gender harassment happening. If you have children and stay here willingly, then you are saying that you don't care if harassment or abuse happens to them by others.

No complimentary water, tea bags or coffee. Forgot my wake-up call request. Not as good as it used to be a few years ago.

One star for its strategic location near malls, two star for cool AC and clean towels. I will be talking about the room we stayed. Too dark, no windows, one bed for three people? Wut? Front desk said it was a queen bed, but it was only a double bed. Carpet is muddy, smells old, lift is old. Not for staycation. I hope this hotel won't appear when people search for a staycation place.

Air Conditioning ( coldness) not so satisfying. CR- better if we have bidet and please provide toilet paper. Also, costumer will be happier if you have complimentary water and coffee . Thank you.

As usual, a convenient, inexpensive hotel. No frills but a good place to lay your head. Not the first time for us, we will be back.

Pros Good location. Everything is within walking distance. Great staff. Fast check-in/check-out. Room was a deal with the price I paid. Value for money. Cons Hotel is a bit old. There were mosquitoes in my room.

Stayed in a room with 3 queen beds. Carpet stinks and tile floors in the bathroom had some mildew. TV in the room didn’t work despite multiple attempts. Very UNRELIABLE wi-fi. The entire hotels looks very run down. On the upside, it is in a very good location just across from the Ayala malls/ Greenbelt. Parking is virtually non-existent— they only had 3 parking slots available for the entire hotel’s guests. Overall, would NOT recommend thos place. Stayed here because we had had some drinks, and didn’t want to drive back home drunk. Just slept in for a couple hours and left right away, thank goodness. Hotel staff were friendly and prompt, but not enough to make up for the hotel’s shortcomings/ faults.