Pestana Carlton Madeira Ocean Resort Hotel

Hotels
8.8
/10
Very Good
989 reviews

What Guests Say About Their Stay

Winston
10.0
/ 10
Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
alfredo
10.0
/ 10
If you’re never visiting madeira should give a trie wonderful hotel and staff
Alexander
10.0
/ 10
The hotel is in a great location, with a walkable area and a lot of restaurants around it. We stayed in a room with pool view and were actually able to walk out the room and go straight to the pool. There also was an ocean view from our room, although we never got down to the beach. The staff was friendly and all the amenities were fine. Free parking was limited, especially since it was also being used by the locals.
In the Area
See Map
Largo Antonio Nobre, Funchal (Sé), Funchal, Madeira, Portugal, 9004-531

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Pestana Carlton Madeira Ocean Resort Hotel is a hotel in a good neighborhood, which is located at Funchal (Sé). 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Pestana Carlton Madeira Ocean Resort Hotel

Largo Antonio Nobre, Funchal (Sé), Funchal, Madeira, Portugal, 9004-531
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Discover More About Pestana Carlton Madeira Ocean Resort Hotel

Location


Pestana Carlton Madeira Ocean Resort Hotel is a hotel in a good neighborhood, which is located at Funchal (Sé).

About Pestana Carlton Madeira Ocean Resort Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pestana Carlton Madeira Ocean Resort Hotel exclusively for you.

Pestana Carlton Madeira Ocean Resort Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Pestana Carlton Madeira Ocean Resort Hotel.

All facilities in Pestana Carlton Madeira Ocean Resort Hotel

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Others

Things to Do

  • Shops
  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Health club
  • Marina
  • Spa
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

General

  • Fireplace in lobby
  • Banquet
  • Parking (surcharge)

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Food and Drinks

  • Bar
  • Poolside bar

Business Facilities

  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Pestana Carlton Madeira Ocean Resort Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Pestana Carlton Madeira Ocean Resort Hotel
286
Number of floors in Pestana Carlton Madeira Ocean Resort Hotel
15
Another facilities in Pestana Carlton Madeira Ocean Resort Hotel
Shops, Hot tub, Outdoor pool, Indoor pool, Health club

Frequently asked question in Pestana Carlton Madeira Ocean Resort Hotel

What are available facilities at Pestana Carlton Madeira Ocean Resort Hotel?
There are top facilites at Pestana Carlton Madeira Ocean Resort Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pestana Carlton Madeira Ocean Resort Hotel?
The standard check-in time at Pestana Carlton Madeira Ocean Resort Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel has a 5.0-star rating.
How many floors does Pestana Carlton Madeira Ocean Resort Hotel have?
Pestana Carlton Madeira Ocean Resort Hotel has 15.
How many rooms are available at Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel has 286.
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More Reviews from Other Guests in Pestana Carlton Madeira Ocean Resort Hotel

8.8
Very Good
From 989 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Pestana Carlton Madeira Ocean Resort Hotel

Number of reviews per page
20
40
Top reviews
Stephen David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic hotel , rooms were big and very comfortable. Buffet breakfast was very good with plenty of choice and very tasty in all fairness. Plenty of pools so you're not stuck for beds or parasols which is not the case in a lot of hotels. We had a great time on the 'Abba night' we felt it was spot on and well worth the cost, the food was very tasty and the drinks kept flowing the staff didn't hold back fair play👌 My only word of warning is that you pay quite a lot of money to stay at the hotel so I was quite shocked when I realised they were applying a 10% service charge to drinks at the bar, drinks at the poolside and at the pub restaurant, this is something I've never encountered before in a hotel.I raised my issue at the reception desk only to be told I didn't have to pay it if I didn't want to and to tell the staff next time. 10% may not seem a lot but i would've liked to have been made aware there was an option to pay it or not.
Read More
Carl
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property . Beautiful view . We enjoyed the stay .
Gillian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely wonderful hotel!
Keith
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The location was great but the room was very average. The bed wasn’t comfortable and the room temperature was HOT. There was also NO parking for the rental car
Linda Ann
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Well presented Hotel, with lovely Pool Gardens and Public areas. Helpful and friendly staff. Great location, short walk into Funchal. Only negative was that the room was sometimes noisy, as there was an inter-connecting door, so we could hear the people in the next room. Would recommend.
Winston
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
alfredo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

If you’re never visiting madeira should give a trie wonderful hotel and staff
Natt
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Don’t feel like it was 5 stars! We stay at one of the suites in the hotel. We could hear next door chatting and snoring! Not worth the money. Breakfast wasn’t great. The customer service via phone was slow when we try to communicate when next door was being nosy no one pick up the phone. Also the hotel doesn’t have any quiet time during night. When we arrived no water was in the room. So the best arrival was not a good impression
Read More
Verified traveler
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Our room was a little more dated than we expected from the pictures, and we weren't expecting to be right on the level of the main pool. But the staff was incredibly helpful and friendly, and we loved the variety of pools and proximity to the ocean.
Helene
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great reception and great rooms. Service was quite slow at restaurants
Carlos
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent location , great accommodation, good breakfast buffet.
rory
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Closed access to Spa and bar too early
polly
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Needs a refurbishment in public areas as looking a bit tired. But room spotless and a good size, breakfast good, and staff response to a minor problem was outstanding.
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel is in a great location, with a walkable area and a lot of restaurants around it. We stayed in a room with pool view and were actually able to walk out the room and go straight to the pool. There also was an ocean view from our room, although we never got down to the beach. The staff was friendly and all the amenities were fine. Free parking was limited, especially since it was also being used by the locals.
Read More
Ian
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great place to stay in Funchal. Great hotel but not a 5 star
Beth
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The amenities were less than expected. The pools and hottub, although beautiful, were cold. The fitness center was in the pool area. The restaurant was expensive and the buffet food was tasteless and boring. The carafe coffee was awful! And the parking was expensive.
Michelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Overall a pleasant stay. The rooms are spacious. If you get a room facing the street and taxi stand it will be noisy at night as there are vars and restaurants across the street. The front desk staff are helpful. Breakfast gets very busy after 830 am and the tables aren't cleared fast enough and glasses and bowls need to be replenished often. It is a 20 minute walk to Funchal and coming back from Funchal there is a medium incline that requires some energy so this is not for everyone, especially if you are carrying bottles of alcohol or lots of souveneirs. Overall no major issues.
Read More
Alec
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Everyone was so nice and friendly and just amazing
Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Scenic spot, very conveniently located, good facilities.
bhadresh
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Pestana Carlton Madeira Ocean Resort Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 989 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pestana Carlton Madeira Ocean Resort Hotel

Number of reviews per page
20
40
Top reviews
Stephen David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic hotel , rooms were big and very comfortable. Buffet breakfast was very good with plenty of choice and very tasty in all fairness. Plenty of pools so you're not stuck for beds or parasols which is not the case in a lot of hotels. We had a great time on the 'Abba night' we felt it was spot on and well worth the cost, the food was very tasty and the drinks kept flowing the staff didn't hold back fair play👌 My only word of warning is that you pay quite a lot of money to stay at the hotel so I was quite shocked when I realised they were applying a 10% service charge to drinks at the bar, drinks at the poolside and at the pub restaurant, this is something I've never encountered before in a hotel.I raised my issue at the reception desk only to be told I didn't have to pay it if I didn't want to and to tell the staff next time. 10% may not seem a lot but i would've liked to have been made aware there was an option to pay it or not.
Read More
Carl
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property . Beautiful view . We enjoyed the stay .
Gillian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely wonderful hotel!
Keith
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The location was great but the room was very average. The bed wasn’t comfortable and the room temperature was HOT. There was also NO parking for the rental car
Linda Ann
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Well presented Hotel, with lovely Pool Gardens and Public areas. Helpful and friendly staff. Great location, short walk into Funchal. Only negative was that the room was sometimes noisy, as there was an inter-connecting door, so we could hear the people in the next room. Would recommend.
Winston
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
alfredo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

If you’re never visiting madeira should give a trie wonderful hotel and staff
Natt
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Don’t feel like it was 5 stars! We stay at one of the suites in the hotel. We could hear next door chatting and snoring! Not worth the money. Breakfast wasn’t great. The customer service via phone was slow when we try to communicate when next door was being nosy no one pick up the phone. Also the hotel doesn’t have any quiet time during night. When we arrived no water was in the room. So the best arrival was not a good impression
Read More
Verified traveler
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Our room was a little more dated than we expected from the pictures, and we weren't expecting to be right on the level of the main pool. But the staff was incredibly helpful and friendly, and we loved the variety of pools and proximity to the ocean.
Helene
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great reception and great rooms. Service was quite slow at restaurants
Carlos
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent location , great accommodation, good breakfast buffet.
rory
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Closed access to Spa and bar too early
polly
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Needs a refurbishment in public areas as looking a bit tired. But room spotless and a good size, breakfast good, and staff response to a minor problem was outstanding.
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel is in a great location, with a walkable area and a lot of restaurants around it. We stayed in a room with pool view and were actually able to walk out the room and go straight to the pool. There also was an ocean view from our room, although we never got down to the beach. The staff was friendly and all the amenities were fine. Free parking was limited, especially since it was also being used by the locals.
Read More
Ian
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great place to stay in Funchal. Great hotel but not a 5 star
Beth
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The amenities were less than expected. The pools and hottub, although beautiful, were cold. The fitness center was in the pool area. The restaurant was expensive and the buffet food was tasteless and boring. The carafe coffee was awful! And the parking was expensive.
Michelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Overall a pleasant stay. The rooms are spacious. If you get a room facing the street and taxi stand it will be noisy at night as there are vars and restaurants across the street. The front desk staff are helpful. Breakfast gets very busy after 830 am and the tables aren't cleared fast enough and glasses and bowls need to be replenished often. It is a 20 minute walk to Funchal and coming back from Funchal there is a medium incline that requires some energy so this is not for everyone, especially if you are carrying bottles of alcohol or lots of souveneirs. Overall no major issues.
Read More
Alec
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Everyone was so nice and friendly and just amazing
Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Scenic spot, very conveniently located, good facilities.
bhadresh
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
Number of reviews per page
20
40