Hotel OYA

Solid hotel. Good location. Helpful staff.

Hotel is just in front of public transport stop which made it easy to move around the city The staff could definetly improve their customer service, the front desk guy almost looked mad at us just for being there, he was not polite and didn't want to help much. I asked nicely to have two room keys and he immediately said no. The hotel charges €14/day for the parking which is just the front street. But one block away you can park for free on weekends or pay during the week really cheap.

Good

This property should have Air Conditioning in the room!

Personál na recepcii bol veľmi milý,priateľský, ochotný,gay friendly. Poloha hotela bola super 7 min od centra mesta, 10 min pešo od nákupného centra,v tesnej blízkosti hotela sa nachádzalo množstvo reštaurácií a podnikov. Zamrzelo ma len, že terasa hotela bola v rekonštrukcii,postupne hotel renovuju. Na izbách nieje klíma ale v ČR nieje tak teplo ako na SK tak to bolo znesitelne. Na izbe bola smart tv,zatemnovacie závesy

Hotel was nice, room was comfortable, no fans, no ac. Breakfast was ok, bread was hard, fruits and cold cuts were good. sadly the bar was closed but there was a bar at the restaurant it closed at 9. Overall nice hotel for the price conveniently the tram stop was right in front of hotel, inconveniently you can hear it all night since windows had to be wide open

Stole my money . Dirty . Too far from anything good

Clean and comfortable. Very friendly staff and owners. No complaints.

Good Hotel at a fair price and decent location.

Good location to transport But noisy rooms because of main road Un-professional, un-kind , and very cold and un-helpful staff.

Personal impression: Nice little hotel not to far from the center with good public transport connection. The breakfast is quite spartanic and probably not for people caring about healthy options. The restaurant has zero vegetarian offers but may be a good choice for meat lovers. Rooms are cosy, clean and well maintained, though rather noisy due to car traffic around the area, and windows that seem to be not tight at all. There is a rooftop bar which I did not visit.

We ended up checking out the same day we checked in because there air was broken and the girl at the desk was not helpful about trying to find a resolution. However, early the next morning the manager contacted me and apologized, offered a refund, and was very helpful. If we go back I would definitely give this place another shot. I think it was just a new girl on staff that didn’t know what to do, but the manager said she would retrain her and I appreciate her reaching out so proactively!

Had a great time and found it an interesting town Lots to see Great history with all the old buildings

I was told there would be a balcony in my room ..there was not! I called a week before my holiday and was told on the phone...yes there was a balcony. I would have cancelled if i had been told the truth. We arrived early as it was early flight...asked if we could have a coffee...we would pay...told no even though breakfast was still on. We paid 465 Euros. Upfront...when we got to our room and their was no balcony went to reception and was told no there is not?..i said i called you a week ago you said yes..and he remembered the call..but just mumbled something. We came down for breakfast...hardly any food left...another couple complained and went out for breakfast. The room we had was so small not comfortable. We ended up booking another hotel when we came back to collect our case and check out..we stayed two nights that was enough...the guy never even asked us why we were checking out...money for nothing..absolutely shocking. We went down for a drink the night before we left..we were given a drink ad an apology..these guys do not care if the customer has a good experience. Absolute con.

Perfect hotel for tourist stay with really reasonable price. Very good breakfast for this hotel category. Easy transport connection to city centre.

Nice hotel but panorama is much better and only round the Corner. The receptionist tried to charge me extra for my work colleague staying in the room saying the price was per person not for the room.

You can pay $10 more and you can get way better hotels than this in the city. We ordered 1 king bed and we got double bed. There was no AC in the room even though we ordered room with Air Condition. It is far away from the City. The Hotel looks nothing like it’s on pictures. There is no Room Service, No food near by. There is a restaurant which closes at 8 and a rooftop bar which closes at 8 pm as well. If you are hungry or even want water at 10.30, there is no where you can go. Trust me, we walked a mile just to find water. The staff was great and tried to help but the Hotel had no amenities so they were helpless. Without AC it was a terrible stay. Room service barely cleaned anything. Just reorganizes the stuff from previous day.

Great hotel, clean rooms.. the size of room is so great ! Helpful staff and grealt location.. very good price

Nice hotel close to the metro station. VYou can leave the car in the street and for get it for the entire journey. Hotel and tram are at 2 minutes walking distance. Hotel staff very friendly and good breakfast

A maybe for me. Very noisy on the street side - hard for me to sleep even with earplugs. Very nice staff, in general. No kettles or coffee in the room. No safes. No AC in normal rooms. Very near the red line metro and 8 minutes from a nice mall. No laundry service at the hotel but there is a small laundry on the 0 level of the mall that did one day 5 kg laundry for 250 crowns. No hot water one morning but was fixed on other days. The breakfast was good but the same restaurant was closed one night with no explanation. Happily, the Italian restaurant across the street had good food.