Oasia Hotel Novena, Singapore, by Far East Hospitality (SG Clean)

Breakfast time start from 06:30 until 10:00.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Please follow the below link to find out the hotel's latest policy.
https://www.stayfareast.com/en/customer-care-centre

Guest payment modes
Below are the cards that the guest can use to settle the payment in hotel for incidental charges and other enquiries during the stay.
- American Express
- Mastercard
- Visa
- Diners Club
- JCB
- Union Pay Debit Card
- Union Pay Credit Card

In line with the regulations stipulated by the Singapore government on indoor activities, social gatherings, and events to safeguard public health in Singapore during this pandemic period, the safe measurement measures listed below are applicable to all our hotels and serviced residences in Singapore.

​On COVID-19 Safe Management Measures​
Under the Covid-19 (Temporary Measures) Act 2020, first-time offenders who do not comply with safe management measures face a fine of up to S$20,000. In the event of any breaches of law or non-compliance by guest(s) and/or their visitor(s) to the guest room(s) during their stay at the property, the penalty imposed by the authorities would be fully borne by the guest(s) and/or their visitor(s). The hotel shall be entitled to recover from the guest all fines imposed and/or losses suffered, of up to S$20,000. The hotel may charge the guest’s credit card and/or utilize the guest’s cash deposit (if any) to offset such fines or losses.​
​

On Reservations and Capacity Limits
Guests are required to inform the hotel prior to arrival if any of the room occupants has received a Health Risk Warning/ Health Risk Alert; has been tested positive on a Covid-19 antigen rapid test (ART) in the last 72 hours; has been served a mandatory isolation period such as Stay-Home-Notice (SHN); and for travelers who are arriving via Air Travel Pass (ATP), Reciprocal Green Lane (RGL) and Vaccinated Travel Lane (VTL). The hotel reserves the right to refuse or cancel the booking for reasons including but not limited to the ones listed above.
Guests are required to inform the hotel/serviced residence immediately should any registered occupant(s) in the room receives a Health Risk Warning/Health Risk Alert or is issued with mandatory isolation or quarantine order, at any point during the stay.

​For Serviced Residences Stays​
​• A maximum of 2 distinct visitors are allowed per apartment per day.​
​

​Gym Closure​
• Following the Government's announcement of stricter safe distancing measures, Gym will be open only for guests who are fully vaccinated (1), a recovered patient (2), or possess a valid negative COVID-19 test result covering the duration of stay. Mask-off allowed.​
​ 1-ALL above the age of 12 are to be FULLY vaccinated; staff to check on individual guest’s apps such as TraceTogether/HealthHub or the physical vaccination card that is given to all vaccinated individuals.​
​ 2-Please refer to the attachment on acceptable documents for entry​
​

​Breakfast Arrangement​
​• All Club Lounges and Breakfast venues to reopen, allowing a maximum of 2 pax per group based on the following:​
​• ALL diners are fully vaccinated (1), a recovered patient (2), or possess a valid negative COVID-19 test result covering the duration of dine-in (2).​
•​ Unvaccinated children aged 12 and below may be included in the group of 2, if both are from the same household.​
​• (1) ALL above the age of 12 are to be FULLY vaccinated; staff to check on individual guest’s apps such as TraceTogether/HealthHub or the physical vaccination card that is given to all vaccinated individuals.​
​• (2) Please refer to the attachment on acceptable documents for entry​
•​ Music will not be allowed, to prevent the risk of transmission from customers talking loudly.