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ONE15 Marina Club

Resorts
11 Cove Drive, #01-01, Sentosa Cove, Sentosa Island, Singapore, 098497
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the country
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SWIMMING_POOL ONE15 Marina Club
EXTERIOR_BUILDING ONE15 Marina Club
EXTERIOR_BUILDING ONE15 Marina Club
EXTERIOR_BUILDING ONE15 Marina Club
SWIMMING_POOL ONE15 Marina Club
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Traveloka
8.4 Impressive
From 241 reviews
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Check our curated reviews for honest descriptions about this accommodation.
This is a beautiful and clean hotel, with great services provided by front desk and concierge. It is a hidden gem and quiet getaway if you are looking to rest and retreat from the city staycation. We had a wonderful experience at the One15 Marina Cove. I booked the Hillview Room but was surprised by the front desk of the complimentary upgrade to the Marina View Room. It encompassed of all of the amenities needed, and has a balcony view of the view of yachts. The rooms were clean, very comfortable (there was even a TV by the bathtub) Excellent property and very convenient to Cold Storage, playgrounds, and restaurants. Personally, I think everything was great, except that bedding was a little firm for liking, and the water pressure/heating can be improved more. Other than that, I will come back to stay in this hotel for staycation in Sentosa. If you are looking for a place to slow down and break from being busy, this is it.
Giena E.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

11 Cove Drive, #01-01, Sentosa Cove, Sentosa Island, Singapore, 098497
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Available Room Types in ONE15 Marina Club

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Check-in
Sun, 28 May 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 241 reviews
8.4
Impressive
Fantastic
87
Very Good
109
Satisfying
15
Average
29
Poor
1
Cleanliness
Comfort
Meal
Location
Service
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excellent service (1)
spacious room (1)
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TC
Teo C. S.
8.5
/ 10
07 May 2023
Staycation
Great service from all departments. The room was spacious and clean. Bed was comfortable. The only negative feedback is the aircon compressor cut off sound was quite loud which we could hear it throughout the night.

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ES
Ee Soh H. G.
9.4
/ 10
30 Aug 2022
Staycation
This is a beautiful and clean hotel, with great services provided by front desk and concierge. It is a hidden gem and quiet getaway if you are looking to rest and retreat from the city staycation. We had a wonderful experience at the One15 Marina Cove. I booked the Hillview Room but was surprised by the front desk of the complimentary upgrade to the Marina View Room. It encompassed of all of the amenities needed, and has a balcony view of the view of yachts. The rooms were clean, very comfortable (there was even a TV by the bathtub) Excellent property and very convenient to Cold Storage, playgrounds, and restaurants. Personally, I think everything was great, except that bedding was a little firm for liking, and the water pressure/heating can be improved more. Other than that, I will come back to stay in this hotel for staycation in Sentosa. If you are looking for a place to slow down and break from being busy, this is it.

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KA
Kim A. L.
9.3
/ 10
24 Aug 2022
Holiday
The place is new, clean and comfortable. We were lucky enough to be upgraded to a larger room with a separate kid room. The pool is great, breakfast was great too. We called the reception at night asking for some utensils to eat in the room but they refused to offer us any, which is quite a big minus point, given that they owns a big restaurant. Also the AC in our room made quite some noise at night.

1 people found this helpful

F
Faith
9.7
/ 10
06 Aug 2022
Staycation
Room was great, bed was comfortable and the bathtub was superb. Very big room overseeing the sea. Breakfast buffet was good even though selection was limited. Staff at the restaurant was very polite and had good service. Slightly inaccessible as there was only one shuttle bus, but there's a 7-11 and cold storage nearby for food at night. Overall, highly recommended.

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YS
Yeo S. S. C.
5.5
/ 10
28 Jun 2022
Staycation
My family of 4 stayed in ONE 15 Marina Sentosa Cove from 25-27 June 2022 in Hillview Room for husband's birthday. My mother-in-law joined us for the stay from 26-27 June 2022 in a separate and supposedly connecting room. We are not members of the club. The good: (1) Latitude restaurant buffet breakfast serves good smoked salmon and freshly made waffles. Shoutout to staff Royston who paid great attention to details. He made the two breakfast meals there very enjoyable. (2) Baby cot was prepared in the room per my request. Room was spacious. (3) Parking is in member's carpark, which is sheltered and easily accessible from room. The fair: (1) 3D2N family stay was for my husband's birthday. He received a box of four bite sized truffle chocolate for it. My toddler child received a dolphin shaped pop-it toy. (2) My room's privacy light was turned off in the evening. Upon exiting my MIL's next-door non-connecting room, we saw the cleaning staff at the threshold of our room with door opened, with no cleaning trolley. Both she and front desk said it is their practice to check on the room this way. We had never encountered this in other hotels. Rated this as fair as nothing went missing. (3) Room service truffle fries at $17.90 before GST was delicious albeit costly for the portion given. The bad: (1) Requested for connecting room in order to spend the stay as a family. Communicated months ago via email, with staff Delia confirming that the connecting room can be arranged. During my check in on 24 June, front desk staff Stephanie confirmed that the other room for check in on 25 June will be a connecting room. But lo and behold, this did not happen. (2) Subsequently, it led to a logistics nightmare. We had a toddler and a baby with us. Our luggages/belongings are mixed across occupants of two rooms. The number of times we knocked/press doorbell over two days far exceeded the total of the past year's. The cards were identical for two rooms. And we don't all have pockets. (3) Poor service recovery. Delia offered for us to change to Seaview Rooms, which have connecting rooms. It was a no-go for us because our luggages were unpacked with things all over the place when this suggestion came at 6pm. My toddler was already bathing. I was feeding my baby. My Soup Restaurant (from food delivery) had already arrived. Delia had the cheek to ask “Why do you all need a connecting room?” during the phone conversation with her to settle this matter. I found that insensitive and unprofessional. (4) No better alternatives offered for rectification. Delia told my husband over the phone that she'll provide discount for the next stay (value of discount not mentioned) and be there to welcome us in person when we arrive the next time. My husband, being a very nice person, even thanked her for it. Will they honor this? We'll only find out if we do stay in ONE 15 Marina Sentosa Cove again. (5) Check out is 12 noon. Received reminder call from front desk at 12.10pm as we were exiting the room. We spent another nightmarish hour packing cross-rooms with two young ones in tow. The call is a sign of a total lack of empathy.(6) Noise: Hillview rooms face the loading bay that has work going on from early morning. The room's close proximity to event hall made music and amplified speech audible from the room, even with windows shut and curtains drawn. (7) Check out: One of the front desk staff was aware of the problem. He said sorry, but it was the protocol-obliged verbalization of apology than an actual heartfelt apology. I had nothing more to say to him after that. Overall a disappointment. Luckily I was with loved ones, not work guests. The company of my family made up for ONE°15 Marina Sentosa Cove's lacklustre efforts and unpleasant experience.

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M
Meilina
9.7
/ 10
22 May 2022
Holiday
Booking for a marina view room, up graded to monte carlo 2 suite room for free. Thank you One15 Marina. Awesome experience. Spacious & sparkling clean room. Nice marina view. Friendly staff at lobby also breakfast area.

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CL
Claire L.
9.1
/ 10
07 May 2022
Staycation
Very relaxing and pleasant stay:).

2 people found this helpful

WS
Wong S. H.
9.7
/ 10
06 Apr 2022
Staycation
Had a great stay at One Marina.

2 people found this helpful

Gd
Gayathri d. S. S.
6.1
/ 10
05 Apr 2022
Staycation
On the morning of my staycation, I had called to check on my early check-in request. The staff that answered the call seemed to be in a rush to tell me that its not possible. I had asked if I can call again later to check but he simple said its not possible and did not offer to understand my intention and perhaps give me a solution. I also enquired about parking. I was told that I should park in the Member 's carpark and later register my vehicle when checking-in. He said if I park in the Visitor 's carpark, I will be charged and they won't be able to do anything about it. That shouldnt be the way to inform the guest about this parking information. I wouldn't want to purposely park in the Visitor 's crapark and be charged. Furthermore, I only knew about this because I checked on it on my own. So telling me that it is ' not their responsibility ' for parking wrongly was not helpful but more uncaring & unfriendly. The telephone in the room was extremely confusing to use. There were arrows to each digit for different restaurants and recreation places. But they did not work. I was trying a few times to press those buttons and the line did not go through at all. It was rather frustrating. I had to call the main reception to ask for help. The lady said I could have tried the extension. But the extension number was not indicated anywhere in the room. If the extension number was to be dialed, these one-press buttons should not be configured in the room telephone. In the toilet, only the toothbrush set was provided. I was surprised that items like showercap, body lotion, cotton pad were not provided. This being a 5 star hotel, I felt it was lacking.

2 people found this helpful

SA
Said A.
9.4
/ 10
28 Mar 2022
Staycation
The marina view is simply superb. A great place to unwind. Spacious & private room.

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 3 day(s) prior to arrival
General Check-in Instructions
NO PETS ALLOWED
Dear Guest, We are excited for your upcoming stay at ONE°15 MARINA, Sentosa Cove. As a reminder, check-in time is at 15:00 PM and check-out is at 12:00 PM. If you are travelling by car, kindly present your hotel confirmation at the Sentosa Entrance Gantry for complimentary admission and enjoy complimentary on-site parking*. If you are looking for exciting things to do during your stay, we recommend visiting the Sentosa website for a list of nearby attractions. https://www.sentosa.com.sg During your stay, you are welcome to enjoy our facilities, including Infinity pool, tennis courts^, activities^, and our restaurants. Our website is at https://one15marina.com/. If you have any questions or special requests, please don’t hesitate to contact us at frontdesk.sc@one15marina.com Thank you, and we look forward to seeing you soon.
Hotel guests must have a valid room reservation at ONE15 and must present the confirmation letter (Hard/Softcopy) at the main gantry. SDC staff will issue them one-time QR code to guests to access into the island. Those who don’t drive are required to do the same if they were to take other form of transportation such as monorail and Island Express bus. Important to note that SDC will not do any refund for those who failed to remove the cashcard from the IU unit and unable to produce confirmation letter for the hotel booking. Upon checking in, hotel guest will be issued a new QR code which is valid for 3 days. If the stays are more than 3 days, we will reissue again on subsequent day.
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Hotel Description

Location
ONE15 Marina Club is located in area / city Sentosa Island.

There are plenty of tourist attractions nearby, such as Mall of Medini within 30.73 km, and Kukup Swimming pool within 46.06 km.

About ONE15 Marina Club

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at ONE15 Marina Club.

ONE15 Marina Club is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, ONE15 Marina Club provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at ONE15 Marina Club, a wonderful accommodation for your family holiday.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from ONE15 Marina Club exclusively for you.

ONE15 Marina Club is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at ONE15 Marina Club.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Public Facilities
  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV
Hotel Services
  • Welcoming drinks
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Wedding service
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Recreation room
  • Smoke-free
Food and Drinks
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
Accessibilty
  • Disabled access friendly
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Business Facilities
  • Conference room
  • Meeting facilities
  • Projector
Nearby Facilities
  • Grocery
  • Shops
  • Supermarket
Things to Do
  • Marina
  • Spa
Family-friendly Facilities
  • Children pool
Transportation
  • Secure parking
Sports and Recreations
  • Fitness center
Connectivity
  • Free WiFi
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 19 Resorts in Sentosa Island

Most commonly asked questions about ONE15 Marina Club

What are available facilities at ONE15 Marina Club?

There are top facilites at ONE15 Marina Club such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at ONE15 Marina Club?

The standard check-in time at ONE15 Marina Club is starting from From 15:00 while the latest check-out time is at Before 12:00

Does ONE15 Marina Club provide breakfast?

Yes, ONE15 Marina Club provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.