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  5. Peninsula Excelsior Hotel

Peninsula Excelsior Hotel

Hotel
5 Coleman Street, Marina Bay, Singapore, Singapore, 179805
Swimming Pool
Lobby
Bedroom
Bedroom
Bedroom
See all photos
Impressive
8.6/10
According to 470 guests
6 guests talked about friendly staffsFriendly staff, cozy room.. excellent
Santy K.
See all reviews
Based on 4,452 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Peninsula Plaza
(0.06 km)
Armenian Church of Saint Gregory
(0.11 km)
Singapore Philatelic Museum
(0.16 km)
Singapore Parliament House
(0.26 km)
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Review by Traveloka users
Review

Based on 276 reviews

8.6
Impressive
Fantastic
158
Very Good
239
Satisfying
45
Average
26
Poor
2
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.1
- Romantic Vacation
Great service and location near MRT
8.5
- Family vacation
Good location, nice staff, will come again.
8.5
- Family vacation
Great location, super easy check in and check out
9.7
- Family vacation
A great hotel. we asked for extra bed but they upgraded the room with 3 beds. close to the subway station and easy to go anywhere. within walking distance from marina bay
8.5
The location is terrific and near to city hall
8.5
- Romantic Vacation
Good service, clean and good spot near for go everywhere.
10
- Shopping & Culinary
The housekeeping was really nice! Quick respond and kind. Location is nice too. So close to city hall mrt.
8.5
- Family vacation
Good location near to MRT Cityhall
8.5
- Business travel
Pretty Good and comfort . Nice to stay there again
6.1
- Business travel
This is an old hotel. When I checked in, the reception told me that they upgraded my room. But when I entered the room, I was shocked that the room was very tiny. It was only around 3.5x4 meter square. And also the bathroom is very small. My room no. is 1514. And the bed is not comfy for 4 stars hotel. The good thing is just the view to Marina Bay Sands. And the location is near to City Hall MRT station. Also walkable distance to Clarke Quay. And the free call to many countries also the positive point for them.
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Based on
4,452 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business690
Couples1,638
Solo travel401
Family898
Friends getaway419
Rating Result
Very Bad
225
Bad
380
Average
1,141
Very Good
1,953
Extraordinary
753
Beth L
Not the best for customer service..
We stayed here for 3 nights, and we were in a Deluxe Twin room but it was difficult to see what was deluxe about it. The room was fairly small, no storage space for a long stay. The beds were very hard and quite uncomfortable, the bathrooms needed re-grouting as it was going black and there was a gap in the tiles between the wall and the bath. All in all, it was clean and the bedding was changed everyday, which is what matters the most. The breakfast buffet is vast, with enough food to cater all tastes. The weekend buffet is just as impressive. When we checked out, we mentioned the problems we had with the room, but the receptionist didn't say a thing or react in any way which i though was just rude.
Family - Nov 19, 2017
Stuart T
Great hotel in a brilliant location
We stayed here for 2 nights at the end of our honeymoon and it was a very enjoyable stay. The hotel is very conveniently located in the midst of the city and is very easy to get to. Our room was a decent size although the bathroom was a little smaller than ideal. The view was very impressive, overlooking the marina bay area and we were happy to sleep with the curtains undone as it was so spectacular. The staff were very courteous, helpful throughout our visit. Check in and checkout were very smooth. WiFi is of a really good quality in both the lobby and our room. When we were checking out, the hotel staff were very helpful. Our flight was not until 2am that night and we were able to store our luggage and then come back in the evening to get a shower before heading to the airport for our long flight. This was very much appreciated. Highly recommend this hotel for anyone wanting a convenient location in Singapore to all the main attractions at a reasonable price with excellent service.
Couples - Nov 18, 2017
lird5
Handy Location
Our room was comfortable, but not large, with a view of the other wing and construction site next door. The hotel location allows for easy access to City Hall MRT, buses to Chinatown or walking to Clarke Quay and Fort Canning. Our room was quiet with no road noise and little noise from the corridor. Quick lifts. Small hawker centre around the corner and one underneath for cheap meals. The hot water took a long time to come through in the morning. Front desk staff could be friendlier. When checking out I mentioned that the shower "hose" needed attention and was told I could ring maintenance.
Couples - Nov 17, 2017
joeboxer123
Lovely Room
Stayed in a very nice room 1716. Staff friendly and attentive. The outdoor pool area and changing rooms looked dated and tired. Good location-within walking distance of all major sites. Didn't have breakfast so cannot comment
Couples - Nov 15, 2017
mezzonhols
Central to everything, sites, train system and shopping.
Spent 6 nights at this hotel. At check in told we had been upgraded to club floor but were 2 single beds. Housekeeping covered in one sheet and pushed beds together. Room had a fantastic view across to Marina Bay. The beds were hard which is common in Asian countries, not a problem for us. The rooms are a little tired, but clean. but the location is the biggest plus. You are a block from the Train system. We used the trains to go everywhere. Very central to many attractions and shopping. Coffee shop on ground floor if you are happy with coffee and muffins or pastries. We bought 2 large cappuccinos and a couple of pastries or muffins and it cost about $20 SGD, this suited us to have before we went off for the day. Did not use the pools. The sky bar has a nice view across the bay for an early evening drink.
Couples - Nov 12, 2017
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Deposit is required during check-in using cash, or credit card.

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Tours
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
    • Business centre
  • General
    • AC
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Things to Do
    • Outdoor pool
    • Pool sun loungers
    • Sauna
  • Food and Drinks
    • Restaurant with AC
    • Buffet breakfast
    • Breakfast with surcharge
  • Nearby Facilities
    • ATM/Banking
    • Shops
    • Supermarket
  • Transportation
    • Parking with surcharge
  • Kids and Pets
    • Babysitting with surcharge
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Peninsula Excelsior Hotel is located in area / city Marina Bay.

    There are plenty of tourist attractions nearby, such as Peninsula Plaza within 0.06 km, and Armenian Church of Saint Gregory within 0.11 km.

    About Peninsula Excelsior Hotel

    Are you a shopaholic? Staying at Peninsula Excelsior Hotel will surely spoil you for numerous shopping centers nearby.

    From business event to corporate gathering, Peninsula Excelsior Hotel provides complete services and facilities that you and your colleagues need.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Peninsula Excelsior Hotel exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Peninsula Excelsior Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Peninsula Excelsior Hotel.

    Hotel may accept Late check out, subject to room availability, with additional fee.

    Hotel may accept Early check in, subject to room availability, with additional fee.

    Additional breakfast are chargeable at SGD 32.95 /person.

    Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Pets are NOT allowed.

    Breakfast time start from 06:30 until 10:30.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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