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Shangri La Singapore

Hotels
8.5
/10

Very Good

1,259 reviews

What Guests Say About Their Stay

Ambiance (5)
Distance To City Center (4)
Family Friendly (4)
Bedroom (4)
S
9.7
/ 10
I've had the most awesome experience here. As it was a day after my birthday, the guest relations officer wished me a belated birthday. She even arranged for a cake to be sent up to the room and extended the in room dining for us. The room was absolutely beautiful and the sun shone through in the morning. The balcony was a great place to chill and just enjoy the cool night air. Amenities were great, communications was fast and everything was efficient through email or QR code scanning. The buffet breakfast was really good as there was a lot to choose from. For those with kids, it is a great place to book and bond as I saw a lot of families and there were activities to keep them occupied. You guys should really try this place out!
Haw C. Y.
9.7
/ 10
Book a deluxe king at Valley Wing for my 1st Anniversary Stay. Pre-Arrival Arrangements: Email in 3 days in advance, regarding my requests for the anniversary surprise, and was served by Sapari on the email. Recieved replies real quickly to ensure my room preference and Floral delivery was well noted off. Really would want to compliment her for the patient replies to everyone of my cumbersome requests and making sure all of them were well taken care of despite communication was in form of email, that was professional and up to standards. Check-in: Was warmingly welcome by Arif and quickly settled down with a drink. Aishah patiently ran through my requests and details for the stay during my check in process and were very sensitive went speaking to my partner, keeping the surprise in the room a secret well. I did make things rush for the team giving them last min deco despite the earlier requests, but nonetheless it was carried out very smoothly. Room Entrance. Was given the room 1654 with a perfect mix view of pool and city. The decos, setting and bubble bath was absolutely perfect and amazing, and I heard it was set up by Hussein & Carlito, real big kuddos to them for all this hardwork, making my anniversary stay for perfect that people though it was a proposal. Lounge: Went down for afternoon tea, and was swiftly settle down by Raja & Audrey whom were very professional in taking care of us during our chill session. Fabien & Kieth were very professional too in explaining the drinks and food that we are receiving even though the food was at second helpings of other varieties, they still put in effort to explain what we are having. So during the evening canapés, I called in for my lateness and if they are still serving. Was told on the phone that they are unable to provide us as kitchen was close which made me feel guilty and sad for a moment. What brighten me up was the call from Zac who called back quickly after to say they have make an exception for us this time to accommodate us which was very sweet of them. Really appreciate though liks this to make the stay comfortable and accomodating. Waterfall Ristorante: Did my pre booking through WhatsApp and was smoothly confirmed by Hanis on the line which was patience with my requests and quickly sent me the bookings which relief the load for my planning. Was well served on the actual day by Jin and her team which really ensured our dinner was romantic and well taken care of. Really dedicated staffs. Summit Breakfast: Breakfast was very grand and exquisite, never had such breakfast experience before. What really surprised me was, my celebration never ended, I was very touched when Marvin & Team came over with a 'happy anniversary' fruit platter, and whats more lovely is that they even print and frame the photo that was took like a few minutes ago, wow really feeled very privileged and a very beautiful memory to keep for both the occasion and my stay at Shangri-la. It was later known that Kieth was very kind to have reminded the team on my occasion which truly goes a extra mile for guest on special occasion like me. Deeply appreciate this. Housekeeping: Nonetheless, wanna thanks the housekeeping heroines Mary & Lina whom have been keeping our rooms clean and ensuring that our in room amenities was well stocked, checking periodically and keep us safe in this covid season real appreciates to this. Check out: check out was smooth. Despite us being checked out guest, Ning, Arif, Raj. & Amin was still very accomdating, helping with our baggages while we head for 1 last swim. This was very heartwarming to know we are well respected regardless of being a hotel guest or even a visitor. Conclusion: The stay was grand, exquisite & definitely luxurious which really relieved us from our weekday stress and mundane routine. But the real experience was brought up by the staffs and team of the hotel whom really go the extra mile to make the stay like how I described. The names that I mentioned were the staff whom left a pretty good impression to us during our stay, but there are also many 'unsung' staffs whom also served us that I didn't mention here. Really want to thank you all for the memory and many more future stays to look forward too.
Gao
10.0
/ 10
Must try staying at Shangri-la to experience a great stay! Shangri-la went beyond to ensure our stay would be memorable, and it was truly remarkable! In summary, kind staff, attentive services, generous and well designed hotel. We celebrated birthday, the amenity and decoration in room was nice. I'm thankful for. I was also given early check-in and late check-out, which gave the chance to explore the hotel as it's big. Breakfast is buffet, and has some delicious items. Picnic in the garden concept were also good to try (if rain allows!). Would recommend to take pool view rooms, to have resort vibes, and hotel really have exceptional facilities for children!
Heng F. T.
9.1
/ 10
The room is clean and spacious and lovely views of greenery inside and outside (Garden Wing). Shangri-La service staff were amazing! I requested roses, a love swan, a greeting card to surprise my partner and everything was done! The attention to detail to my requests was spot on and the little difference made such a big difference to my staycaytion. It was such a delightful experience staying at Shangri-la I would not hesitate to come back again! Thank you Shangri-La! Truly Top-notch service!
Rain C.
9.4
/ 10
It's a kids-friendly hotel! Many activities for the kids. But some activities were not active due to covid, like fish feeding. Room: Spacious, clean. Big bed. Complimentary extra bed is nice. Bathroom: bathtub is wonderful. Hot water is perfect, doesn't run out even after filling the bathtub with water. Breakfast and Lunch: ala carte buffet! Love it. Not a lot of hotels have buffet for breakfast during this period. Facilities: Have to book asap once you check in, slots get taken up pretty fast. Splash Zone is amazing for kids. The only disappointing issue is, didn't get the chance to use the pool because the slot timing is so limited and the last session is 6pm, where as other hotels offer up to 8pm or 9pm as last session. Buds is amazing as well, my girl enjoyed it. The bag of Kids amenities could be improved. For such a "kids friendly hotel", I expected a pair of bedroom slippers for kids too, but there isn't. I stayed in two other hotels (basic tier rooms), kids bedroom slippers were given. I would compliment this hotel's Creativity to organise Trick or Treats treasure hunt for the kids. Service is great in this hotel. Thumbs up.
In the Area
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22 Orange Grove Road, Orchard, Singapore, 258350

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
About Shangri-La Singapore Shangri-La Singapore is an urban oasis set amid 15 acres of landscaped gardens, and mere minutes away from bustling Orchard Road. The hotel consists of three distinctive wings which house 792 guestrooms and suites and is serviced by its legendary Asian hospitality. An extensive range of 11 restaurants and bars are available for guests to enjoy, along with 5,500 square metres of function spaces for meetings and celebrations. The hotel is welcoming of families, offering themed rooms and suites, an indoor interactive play area and an outdoor water playground to entertain the young ones. Tower Wing - A contemporary retreat in the city The Tower Wing’s 503 guestrooms and suites have been completely refurbished in 2017 with a luxurious new look. Choose from the Deluxe Rooms, Horizon Club Deluxe and Junior Suite, Family-Themed Suites, One-Bedroom Suites or the 250 square metres Grand Suite. Calm and inviting with a soothing colour palette, the guestrooms are elegant havens bedecked with modern conveniences. Garden Wing - An urban resort inspired by nature Discover a tropical sanctuary in the Garden Wing that feature warm and welcoming interiors inspired by nature. Surrender to serenity and delight in elegant surroundings that exemplify the tranquil ambience of the hotel’s 15 acres of lush, landscaped gardens. Valley Wing - A prestigious sanctuary The accommodation of choice for heads of states, captains of industries and discerning travellers, the Valley Wing epitomises the very best of luxury accommodation in Singapore. With 131 beautifully furnished guestrooms, including 26 suites, this elegant wing's exclusivity is experienced as soon as guests arrive at the private lobby. Your Well-being In Our Care Shangri-La Cares - Your Well-being in Our Care. The health and safety of our guests and colleagues is of paramount importance to us. Shangri-La continues to follow guidelines set by the World Health Organisation (WHO) and local regulations to deliver a seamless guest experience while offering peace of mind. Learn more about our COVID-19 certifications and other updates at https://www.shangri-la.com/group/shangrila-cares Event Update ZoukOut, Singapore’s biggest dance music festival, will be held at Siloso Beach on 2 and 3 December 2023. Please be informed that we anticipate high levels of noise throughout the festival and a few days before the actual commencement due to sound checks and event preparation. There will be some changes to Sentosa’s operations including closure of service roads to public access and tram operations. Kindly note that the resort shall not be liable or responsible for any grievances or distresses arising from the noise levels of this event, which is organised by a third party.
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Hotel Overview: Shangri-La Singapore

Introduction to Shangri-La Singapore

Shangri-La Singapore is a luxury hotel that stands out for its unique blend of serene natural beauty and world-class service. Nestled within 15 acres of lush tropical gardens, this iconic hotel offers three distinctive wings—Garden Wing, Tower Wing, and Valley Wing—each providing a tailored experience to meet different guest preferences. The Garden Wing immerses visitors in nature, offering balconies overlooking tropical greenery, while the Tower Wing caters to families and business travelers with modern amenities and stylish rooms. For an extra touch of luxury, the Valley Wing provides exclusive services and private lounges, ensuring a truly refined experience.

Location of Shangri-La Singapore

Shangri-La Singapore is located near Orchard Road, which is the main shopping street in Singapore. It’s close to many popular attractions and easy to reach.

Room Options and Pricing

Types of Rooms Available at Shangri-La Singapore

Shangri-La Singapore offers a variety of rooms to suit different needs and preferences. Guests can choose from several options, including Deluxe Rooms, Horizon Club Rooms, and luxurious Suites. Each room is designed for comfort and comes with modern amenities like air conditioning, a separate shower and bathtub, and a flat-screen TV. Whether you're traveling alone, with family, or on business, there is a room that will meet your needs.

What is the Price Range for Rooms at Shangri-La Singapore?

The price of rooms at Shangri-La Singapore varies depending on the type of room and the season. For example, a Deluxe Room in the Tower Wing starts at around USD 338.00 per night, excluding taxes and fees.


More luxurious options like the Valley Wing One-Bedroom Suite can go up to USD 750.00 per night. Breakfast options are available at an additional cost, with some packages including breakfast for one person.

Are there Special Offers or Packages Available at Shangri-La Singapore?

Shangri-La Singapore often offers special deals and packages to make your stay more enjoyable. These can include discounts on room rates, complimentary breakfast, or special rates for longer stays. It's a good idea to check the hotel’s website or contact their reservations team to find out about current offers and save on your stay.

Amenities and Services

What Amenities Does Shangri-La Singapore Offer?

Shangri-La Singapore provides a wide range of amenities to ensure guests have a comfortable and convenient stay. Guests can enjoy free Wi-Fi and broadband internet access throughout the hotel. For those on business, the hotel offers a fully-equipped Business Centre with workstations, laptops, and printing services. 


The Horizon Club Lounge is available for guests seeking a more exclusive experience, while the hotel’s Health Club and outdoor swimming pool provide opportunities for relaxation and fitness. Additional services include an in-room safety deposit box, express check-in and check-out, and laundry and valet services. The hotel is also equipped with facilities for guests with physical disabilities, ensuring accessibility for all.

Dining Options at Shangri-La Singapore

Shangri-La Singapore offers a variety of dining experiences with 7 restaurants and 1 bar. Guests can enjoy 24-hour in-room dining or grab a quick bite at Shophouse by Shangri-La. 

For those staying in suites within the Valley Wing, a personalized butler service is available. Each dining option is designed to cater to different tastes, making it easy to find something you’ll love.

Does Shangri-La Singapore Offer Any Unique or Luxury Services?

Yes, Shangri-La Singapore offers several unique and luxury services to enhance your stay. The Valley Wing suites come with personalized butler service, ensuring that every need is met promptly. For guests traveling with children, the hotel provides babysitting and child care services, as well as a dedicated play space called “buds by Shangri-La.” 


Additionally, the hotel offers an airport transfer service with a meet-and-greet at the aerobridge, and a taxi and limousine service for comfortable travel around the city. For ultimate relaxation, guests can visit Chi, The Spa, which offers a variety of luxurious treatments.

Location and Nearby Attractions

Major Landmarks Near Shangri-La Singapore

  1. Far East Plaza

    - A popular shopping destination offering a variety of retail shops, located close to the hotel.

  2. Mount Elizabeth Hospital

    - A well-known medical facility, situated just 1.13 km from the hotel, providing top healthcare services.

  3. Lucky Plaza

    - Another famous shopping mall on Orchard Road, offering a mix of retail, dining, and entertainment options, just 1.08 km away.

  4. Stevens MRT Station

    - A nearby transportation hub, located approximately 956 meters from the hotel, making it easy to access various parts of the city.

  5. CRU Orchard

    - A wellness center located 401 meters from the hotel, providing beauty and wellness services.

What Are the Transportation Options to Shangri-La Singapore?

Guests can reach Shangri-La Singapore using several transportation methods. The hotel provides a complimentary shuttle service from Orchard MRT Station and other nearby points. Taxis are readily available at Changi International Airport and throughout the city. Additionally, guests can opt for the MRT, with the closest stations being Orchard Boulevard and Stevens, or arrange for a hotel limousine for a more luxurious transfer.

How Far is Shangri-La Singapore from the Airport or Train Station?

Shangri-La Singapore is about a 20-minute drive from Changi International Airport, making it easily accessible by taxi, hotel limousine, or public transport. If traveling by MRT, guests can alight at Orchard Station or Stevens Station, with the hotel being a short shuttle ride or a 15-minute walk away.

Guest Experience

How is the Overall Guest Experience at Shangri-La Singapore?

Guests at Shangri-La Singapore generally have a very positive experience, with many praising the hotel's luxurious facilities and excellent service. The hotel's ambiance, especially during festive seasons, adds to the enjoyment of the stay. Some guests have minor concerns, such as the lack of bidets in the bathrooms, but overall, the feedback is overwhelmingly positive, with many guests looking forward to returning.

Is Shangri-La Singapore Suitable for Families?

Yes, Shangri-La Singapore is highly suitable for families. The hotel offers family-friendly amenities like the dedicated children’s play space, Buds by Shangri-La, and a water playground. Many guests with children have expressed their satisfaction with the facilities, making it a great choice for a family staycation.

Is Shangri-La Singapore Pet-Friendly?

Shangri-La Singapore does not generally accommodate pets, making it a less ideal option for travelers who wish to bring their pets along.

Accessibility

Is Shangri-La Singapore Wheelchair Accessible?

Yes, Shangri-La Singapore is wheelchair accessible, ensuring that all guests can move around the hotel with ease.

What Accessible Features Does Shangri-La Singapore Provide?

Shangri-La Singapore offers accessible bathrooms and parking, along with wheelchair-accessible pathways throughout the property. These features ensure a comfortable and convenient stay for guests with mobility needs.

Nearby Dining Options

Restaurants or Cafes Near Shangri-La Singapore

  1. Origin Grill:  Lobby Level Tower Wing, 22 Orange Grove Rd, Singapore 258350.
  2. Waterfall Ristorante Italiano: 22 Orange Grove Rd, Level One, Garden Wing, Singapore 258350. 
  3. The Line Restaurant: 22 Orange Grove Rd, Lower Lobby, Tower Wing, Singapore 258350
  4. MERCI MARCEL ORCHARD: 390 Orchard Road, 01-03 Palais Renaissance, 390 Orchard Rd, #01 - 03 / 04, Singapore 238871.
  5. My Awesome Cafe: 202 Telok Ayer St, Singapore 068639. 

Nearby Activities and Entertainment

What Activities Can You Enjoy Near Shangri-La Singapore?

  1. Singapore Botanic Gardens

    - Explore 3,000 species of tropical plants and visit the National Orchid Garden with its impressive collection of orchids.

  2. Dempsey Hill

    - Enjoy a unique blend of history and modern lifestyle with over 50 restaurants and retail stores in this redeveloped military camp.

  3. Newton Food Centre

    - Savor authentic Singaporean cuisine from more than 80 food stalls, including famous dishes like Chilli Crab and Oyster Omelette.

  4. Sentosa Island

    - Experience sandy beaches, museums, and 4-D rides on this popular resort island, with exclusive privileges at Rasa Sentosa Resort.

  5. Zoological Gardens & Night Safari

    - Discover over 3,600 animals during the day and 100 exotic species at night, with special activities like breakfast with orangutans.

Are There Any Popular Events or Festivals Near Shangri-La Singapore?

The Singapore Botanic Gardens hosts various concerts and cultural events throughout the year, making it a vibrant spot for music lovers. Additionally, Orchard Road lights up during festive seasons like Christmas, offering a magical experience with stunning light displays and shopping events.

Local Insider Recommendations

Hidden Gems Near Shangri-La Singapore

  1. Gleneagles Hospital

    - Not just a medical center, this facility offers specialized health services in a serene environment.

  2. Camden Medical Centre

    - A holistic wellness center housing over 200 medical and healthcare services.

  3. The Reading Room

    - A quirky café in Chinatown, perfect for a quiet drink and a good book.

  4. Earlybird Café

    - A charming breakfast spot in Lavender known for its hearty portions and cozy atmosphere.

  5. Equate Coffee

    - A hidden gem in Somerset offering top-notch coffee in a warm, inviting setting.

Best Local Experiences Near Shangri-La Singapore

Explore the vibrant food culture at Newton Food Centre, where you can indulge in local delicacies like Chilli Crab. For a more leisurely experience, take a stroll through the tranquil Singapore Botanic Gardens, just a short walk from the hotel.

Where to Shop Near Shangri-La Singapore?

  1. Far East Plaza:

    Orchard, 14 Scotts Road, Singapore 228213

  2. Lucky Plaza:

    Orchard, 304 Orchard Road, Singapore 238863

  3. Tanglin Mall:

    Tanglin, 163 Tanglin Road, Singapore 247933

  4. ION Orchard:

    Orchard, 2 Orchard Turn, Singapore 238801

  5. Paragon Shopping Centre:

    Orchard, 290 Orchard Road, Singapore 238859

Best Times to Visit

What Are the Best Times to Stay at Shangri-La Singapore to Avoid Crowds?

The best times to stay at Shangri-La Singapore to avoid crowds are during the weekdays and outside of major holidays or festive seasons, such as Chinese New Year and Christmas. Visiting during the off-peak months of February to April or September to November can also offer a quieter experience, with fewer tourists and more availability at the hotel.

Booking Information

To book a room at Shangri-La Singapore online, you can visit the Traveloka website or app. Simply search for Shangri-La Singapore, select your preferred room type and dates, and complete the booking process with your payment details. Traveloka often offers deals and promotions, so it's a great platform to secure your stay.


To make your trip even more convenient, book your tickets and accommodations through Traveloka. With Traveloka, you can find the best deals on any tickets, nearby hotels, flights and more tourist attractions. Plus, you can read reviews and get travel tips to ensure you make the most of your visit. Start planning your adventure today with Traveloka and enjoy a hassle-free memorable trip!

All facilities in Shangri La Singapore

Others Shangri La Singapore
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Outdoor pool
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Transportation

  • Limo or town car service
  • Shopping center shuttle
  • Area shuttle

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court

Family-friendly Facilities

  • Children club (surcharge)
  • Children pool

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Souvenir shop
  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Accommodation Policy & General Information in Shangri La Singapore

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately SGD 43 for adults and SGD 21.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
  • The listed child breakfast fee applies to guests age 11 and younger.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property enforces a strict dress code when using the Valley Wing facilities. Pajamas, bathrobes, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men. All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10 PM.

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 15:00 - 12:00 - 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Shangri La Singapore
792
Number of floors in Shangri La Singapore
24
Another facilities in Shangri La Singapore
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Shangri La Singapore

What are available facilities at Shangri La Singapore?
There are top facilites at Shangri La Singapore such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri La Singapore?
The standard check-in time at Shangri La Singapore is starting from 15:00 - 15:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri La Singapore provide breakfast?
Yes, Shangri La Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri La Singapore

Overall Ratings & Reviews Shangri La Singapore

Traveloka (1,259)

Other sources (935)

8.5
Very Good

From 1,259 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.6

Location

8.5

Service and Facilites

9.1

People often mention about Shangri La Singapore
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Distance to City Center (4)
Ambiance (4)
Taste (4)
Accessibility (3)
Family Friendly (3)
Bedroom (3)
Staff Friendliness (2)
Room Space (2)
Bathroom (2)
Hotel Area (2)
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Traveler Reviews Shangri La Singapore

Number of reviews per page
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Customer reviews
Megasari O. P.
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10.0

/10

Reviewed 2 week(s) ago

I really enjoyed staying at this hotel! Hopefully, I can come back and stay here again another time!

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t***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 19 week(s) ago

It was OK, been there many times

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rafif f.
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Staycation
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9.6

/10

Reviewed 37 week(s) ago

Great and perfect hotels for travelling with kids. Love Shangrila Sg so much.

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t***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 40 week(s) ago

The hotel is clean and has complete facilities, especially lots of playground areas for children.
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t***a
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10.0

/10

Reviewed 40 week(s) ago

Best price from traveloka. Thank you so much. Will return to this hotel again.
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t***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 40 week(s) ago

In room dine in is very delicious and served quickly.
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t***a
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10.0

/10

Reviewed 40 week(s) ago

All hotel staff are very friendly and helpful.
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t***a
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Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 40 week(s) ago

Very nice, very close to the orchard and very comfortable.
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Tang M. S.
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8.8

/10

Reviewed 116 week(s) ago

We enjoy our staycation at Shangri-La. The cny mood at the hotel was amazing. My family had lot of fun there. Look forward for more stay at Shangri-la.

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Ibrahim A.
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9.4

/10

Reviewed 119 week(s) ago

No doubt for Shangri-La hotels, including Shangri-La singapore. The only problem is they don't have shower or bidet in the toilet, then it would be a problem for a moeslem traveller to stay there.

2 people find it helpful

Benedict L. T. T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 121 week(s) ago

I stay here 2 to 3 times a year. Each time it 's at a different wing and this time it was the garden wing which is so hard to book. Room was great, I was given the corner room with a huge balcony. Had an incident at BUDs the indoor playground, 2nd time one of my child got hurt. They really should do better.

2 people find it helpful

HK
icon-origin-TRAVELOKA

9.7

/10

Reviewed 121 week(s) ago

Great hotel with great facilities!

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Samantha Y.
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9.7

/10

Reviewed 125 week(s) ago

Great as always. Their service have always been impeccable and great surroundings too.

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Metalik Kelani Wijaya Kusuma
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9.4

/10

Reviewed 127 week(s) ago

Our stay at Shangri-La Singapore was great! The room was spacious and clean. We were happy to choose a room with two super single beds to accommodate the entire family. The beds were comfortable, too. During the breakfast buffet, the food was tasty and had a lot of variety. The only thing we were less happy with was the hotel location because it was practically far from shops, amenities, etc.
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Woo S. K.
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6.0

/10

Reviewed 131 week(s) ago

两点多到酒店，四点多才配有房间，虽然有提供一杯饮料解渴。 要求一个小生日蛋糕，写明进房间的时候，让我太太惊喜，可是，六点多才送到。 使到我们已经没兴趣了。

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Sim C. I.
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8.5

/10

Reviewed 133 week(s) ago

Good room service. The hotel is clean, fragrant and comfortable. Only the service at check-in is slow even though it has been asked for an early check-in.
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1 people find it helpful

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Lim J. A.
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9.4

/10

Reviewed 134 week(s) ago

Was assigned Room 474. Just stepping in to the garden wing and you are transported into a lush forest. The waterfalls, stream, plants gave off that views. Very stunning and tranquil even before entering the room. The room itself did not disappoint too. At 50 square metres and with a balcony, it was spacious and I loved the wooden fittings. And in line with the resort vibes, the room comes with a ceiling fan too. The bed was a little on the hard side, the pillows a tad soft but still slept like a baby. TV was a 55 inch Samsung TV. No casting so you'll have to plug in your device via the hdmi ports behind the TV. Controls were by the bedside and includes controls to draw the day and night curtains. No usb ports and the wall plugs were a little distance from the bed so take note if you intend to charge your devices by the bed. The room touts city views but as I was on the 4th floor, no city view but tree top views and to be honest, that was good enough for me. Can hear birds chirping while relaxing in the two lounge chairs provided. It would be perfect if there was a fan in the balcony though as it can get a little too warm. The balcony is very private too and your neighbors (beside you, above or below) cannot peer into the balcony. Nespresso machine provided with 3 capsules, together with instant coffee, 4 different types of tea (Shangri la branding), and two packs of healthy snack (dried fruits). 6 tetra pack (500ml) of water was provided too with 2 in the fridge. Fridge was decently sized so can fit many things. Toilet comes with double sinks and separate shower and bath tub. Toiletries were by Loccitane and they smelt great. Water pressure was strong enough too and shower comes with rain shower and hand held shower.
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2 people find it helpful

Doris T.
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9.1

/10

Reviewed 135 week(s) ago

The room was spacious and clean at Garden wing. Very kid friendly staycation with water playground and Buds to keep the kids occupied.

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chen k.
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9.7

/10

Reviewed 138 week(s) ago

Nice hotel that made us felt like we were on a resort holiday due to the greenery & design. My kids enjoyed the Buds & Splash but it would have been better if parents can accompany kids on the slide. Jacuzzi at the swimming pool seems faulty though it provided a warm soak. Room was clean and comfy. Would have been better if toilet has a bidet. Food at the Waterfall was really good!
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Catherine S.
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9.7

/10

Reviewed 138 week(s) ago

Perfect for families with kids! I am personally impressed by the breakfast! Prawn mee must try! Kids have so many things to do though some of the activities are paid. But still worth the experience:).

1 people find it helpful

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