Sofitel Singapore Sentosa Resort & Spa

Hotels
8.2
/10
Very Good
1,075 reviews

What Guests Say About Their Stay

Joanne
9.7
/ 10
Our second time at this resort. The staffs are friendly and attentive as usual. Even though the pool area is under maintenance now but we were given access to villa pool or Spa Pool as other alternatives. Due to the heightened alert, no full dining menu was available but the selection is still good. We will be back for third time
Daniel Y.
9.7
/ 10
6-Star Hotel! Really amazing ambience. Smooth check-in (don't forget to ask for the welcome drink coupon if the staff forgets). Comfortable quiet room. Shower that is powerful and has adjustable warm water. Welcome pack of hand sanitizer, antiseptic wipes etc. Really yummy food for Breakfast, Lunch and Dinner - you can just stay in the hotel the whole day. KweeZeen for Breakfast & Lunch. The Cliff for Dinner. Would come back!
Pritta A. A.
8.5
/ 10
One of the great hotels in Sentosa.
In the Area
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2 Bukit Manis Road, Sentosa, Sentosa Island, Singapore, 099891

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Sofitel Singapore Sentosa Resort & Spa is a good choice when you are visiting Sentosa Island. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sofitel Singapore Sentosa Resort & Spa

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2 Bukit Manis Road, Sentosa, Sentosa Island, Singapore, 099891
Lobby Sofitel Singapore Sentosa Resort & Spa
Lobby 2 Sofitel Singapore Sentosa Resort & Spa

Discover More About Sofitel Singapore Sentosa Resort & Spa

Sofitel Singapore Sentosa Resort & Spa Rates per Night

Looking for a luxurious escape? Check out the

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accommodation

. New users can use promo code BOOKTRAVELOKA to get up to 8% OFF your

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Sofitel Singapore Sentosa Resort & Spa

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What You Might Like – All About Sofitel Singapore Sentosa Resort & Spa

The Sofitel Singapore Sentosa Resort & Spa is a haven of tranquility, offering a luxurious escape from the hustle and bustle of city life. This

5 stars hotel near by

provides an exceptional experience with its stunning location, impeccable service, and world-class

hotel facilities

. Guests rave about the serene atmosphere, the lush greenery surrounding the property, and the breathtaking views of the South China Sea. It's the perfect

places to stay

for those seeking relaxation and rejuvenation.

What guests love most about this

design hotel

is its blend of French elegance and Singaporean hospitality. The resort boasts a stunning

hotel with pool

, a rejuvenating spa, and exquisite dining options. The spacious

hotel room type

and beautifully appointed rooms offer unparalleled comfort, ensuring a restful stay. Whether you're planning a romantic getaway or a family vacation, the Sofitel Singapore Sentosa Resort & Spa promises an unforgettable experience.

One standout feature is the resort's commitment to providing a holistic wellness experience. From yoga sessions by the pool to personalized spa treatments, guests can indulge in a range of activities designed to promote well-being. The resort also offers a variety of culinary experiences, from casual poolside dining to fine dining at its signature

hotel restaurant

. Absolutely loved my stay here! The staff were incredibly attentive, the food was delicious, and the overall ambiance was so relaxing. I can't wait to come back! - Sarah L.

Concept & Design Sofitel Singapore Sentosa Resort & Spa

The Sofitel Singapore Sentosa Resort & Spa is a masterpiece of design, seamlessly blending French sophistication with the natural beauty of Sentosa Island. The architectural concept draws inspiration from the surrounding landscape, creating a harmonious balance between indoor and outdoor spaces. The resort's design emphasizes tranquility and relaxation, with lush gardens, serene water features, and breathtaking views at every turn. It's a true oasis of calm, offering a respite from the stresses of modern life.

The resort's design is a testament to the vision of its creators, who sought to create a space that is both luxurious and inviting. The use of natural materials, such as wood and stone, adds warmth and texture to the interiors, while the carefully curated artwork and furnishings reflect the resort's commitment to elegance and style. Every detail has been carefully considered, from the placement of the lighting to the choice of fabrics, to create a truly exceptional guest experience.

The

hotel lobby

is a grand and welcoming space, with soaring ceilings, elegant chandeliers, and comfortable seating areas. The design is inspired by French chateaus, with a modern twist. The warm color palette and soft lighting create a sense of intimacy and relaxation, inviting guests to unwind and enjoy the ambiance. The

hotel lobby

serves as a central gathering point, where guests can meet, socialize, or simply relax and take in the beauty of the surroundings.

Different Hotel Room Types Available in Sofitel Singapore Sentosa Resort & Spa

Sofitel Singapore Sentosa Resort & Spa offers a variety of luxurious

hotel bedroom types

to cater to every guest's needs. Each

hotel room type

is designed with comfort and elegance in mind, ensuring a memorable stay. Here's a breakdown of the

categories of hotel rooms

available:

  • Luxury Room:

    These rooms offer stunning garden views, a king-size bed, and a spacious bathroom with a bathtub. Non-smoking rooms are available.
  • Luxury Room with Pool Access:

    Enjoy direct access to the pool from your private patio. These rooms feature a king-size bed, a luxurious bathroom with a bathtub, and are non-smoking.
  • Prestige Suite:

    These suites offer breathtaking sea views, a separate living area, and a luxurious bathroom with a bathtub and bidet. Non-smoking.
  • Prestige Family Suite:

    Perfect for families, these suites feature a king-size bed and a separate living area with a sofa bed. Enjoy stunning sea views and a luxurious bathroom with a bathtub. Non-smoking.
  • Imperial Suite:

    The ultimate in luxury, these suites offer panoramic sea views, a separate living and dining area, and a luxurious bathroom with a jacuzzi. Non-smoking.
  • Villa du Jardin:

    These villas offer a private pool and garden, a king-size bed, and a luxurious bathroom with a bathtub and outdoor shower. Pet-friendly (additional charges apply, contact the hotel for requirements).

Unique Hotel Facilities in Sofitel Singapore Sentosa Resort & Spa

Sofitel Singapore Sentosa Resort & Spa boasts an array of exceptional

hotel facilities

designed to enhance your stay. Whether you're looking to relax, stay active, or simply enjoy quality time with your family, there's something for everyone. Here are some of the unique

hotel facilities

available:

  • Swimming Pool:

    Enjoy a refreshing dip in the resort's stunning

    hotel with pool

    , open from 7:00 AM to 7:00 PM daily.
  • So SPA:

    Indulge in a range of rejuvenating treatments at the award-winning So SPA. Open from 10:00 AM to 9:00 PM daily. Prices vary depending on the treatment.
  • Fitness Centre:

    Stay active with state-of-the-art equipment at the fitness centre, open 24 hours a day.
  • Kids Club:

    Keep the little ones entertained with a variety of activities at the Kids Club, open from 9:00 AM to 6:00 PM daily.
  • Tennis Courts:

    Enjoy a game of tennis on the resort's well-maintained courts. Open from 7:00 AM to 7:00 PM daily.
  • Celebrations & Events:

    Host your dream wedding or corporate event at the resort's stunning venues.

Hotel Buffet or Restaurant/Cafe in Sofitel Singapore Sentosa Resort & Spa

Sofitel Singapore Sentosa Resort & Spa offers a diverse culinary experience with its exceptional

hotel buffet

, restaurants, and

hotel cafe

. From casual dining to fine dining, there's something to satisfy every palate. Here's a list of the dining options available:

  • Kwee Zeen:

    This all-day dining restaurant offers a delectable

    hotel buffet

    spread with a variety of international cuisines. Price: SGD 88++ per person for dinner buffet. Opening hours: 6:30 AM to 10:30 PM.
  • The Cliff:

    Indulge in exquisite Italian cuisine at this elegant restaurant. Signature dish: Homemade pasta with truffle cream sauce. Opening hours: 6:00 PM to 10:30 PM.
  • LeBar:

    Relax and unwind with a refreshing cocktail or a light snack at this stylish bar. Opening hours: 11:00 AM to 1:00 AM.
  • The Garden:

    Enjoy healthy and delicious meals at this poolside cafe. Signature dish: Avocado toast with poached egg. Opening hours: 7:00 AM to 7:00 PM.

Easy Access From and To Airport

Getting to and from Changi Airport is a breeze when staying at Sofitel Singapore Sentosa Resort & Spa. Several convenient transportation options are available, ensuring a smooth and stress-free journey. You can easily arrange a

transfer from airport to hotel

.

Transportation options include taxis, private car services, and the hotel's

hotel transfer

service. The hotel offers an

hotels with airport shuttle

service for a fee. To book the

hotel to airport transfer

, simply contact the concierge at least 24 hours in advance. Alternatively, taxis are readily available at the airport and offer a convenient and direct route to the resort.

Nearby MRT Station & Bus Stops

While Sofitel Singapore Sentosa Resort & Spa is nestled in a tranquil location, it's still easily accessible via public transport. Knowing the

nearby MRT station

and

nearby bus station

options can make exploring Singapore a breeze. Here's a list of the closest stations:

  • HarbourFront MRT Station:

    This is the nearest MRT station, located approximately 10 minutes away by taxi or bus. From there, you can take the Sentosa Express to the resort.
  • Bus Stop Opp Maritime Museum:

    Several

    bus stops nearby

    serve this area, including bus numbers 65, 80, 93, 188, 855, and RWS8. Check for the

    station bus near me

    for real-time updates.

To use public transport, you can purchase a Singapore Tourist Pass, which offers unlimited travel on buses and trains. Alternatively, you can use an EZ-Link card or simply pay with your contactless credit card.

Nearby Attractions or Landmarks for Families

Sofitel Singapore Sentosa Resort & Spa is ideally located near a plethora of exciting

nearby attractions

and landmarks, perfect for families seeking adventure and fun. There are many

nearby activities

and

nearby places to go

. Here are five must-visit spots:

  • Universal Studios Singapore:

    Experience thrilling rides and captivating shows at this world-class theme park. Distance: Approximately 5 minutes by taxi. Entry price: SGD 82 per adult.
  • S.E.A Aquarium:

    Discover a mesmerizing underwater world with thousands of marine animals. Distance: Approximately 5 minutes by taxi. Entry price: SGD 41 per adult.
  • Adventure Cove Waterpark:

    Cool off and enjoy thrilling water slides and attractions. Distance: Approximately 5 minutes by taxi. Entry price: SGD 38 per adult.
  • Sentosa Merlion:

    Take a photo with the iconic Merlion statue and enjoy panoramic views of Sentosa Island. Distance: Approximately 10 minutes by taxi. Entry price: SGD 18 per adult.
  • Palawan Beach:

    Relax on the sandy shores of Palawan Beach and cross the iconic suspension bridge to the Southernmost Point of Continental Asia. Distance: Approximately 15 minutes by taxi. Free entry.

Looking for more fun? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near Sofitel Singapore Sentosa Resort & Spa (Sentosa Island)

When staying at Sofitel Singapore Sentosa Resort & Spa, you'll find a delightful array of dining options just a stone's throw away. From charming cafes to delectable restaurants and authentic local street food, there's something to satisfy every craving. Here are some recommendations for

nearby sightseeing places

and

things to see nearby

:

  • Cafes/Restaurants:

    • Tanjong Beach Club:

      A stylish beachfront venue offering a relaxed atmosphere and delicious food and drinks.
    • Ola Beach Club:

      Enjoy Hawaiian-inspired cuisine and cocktails with stunning sea views.
    • Coastes:

      A casual beachfront restaurant serving up a variety of dishes, from seafood to pizza.
  • Local Street Food:

    • Kaya Toast:

      A traditional Singaporean breakfast of toasted bread with kaya jam and butter.
    • Satay:

      Grilled skewers of marinated meat served with peanut sauce.
    • Hainanese Chicken Rice:

      Tender poached chicken served with fragrant rice and chili sauce.
    • Laksa:

      A spicy coconut curry noodle soup.
    • Char Kway Teow:

      Stir-fried noodles with prawns, cockles, and Chinese sausage.

Shopping places near Sofitel Singapore Sentosa Resort & Spa (Sentosa Island)

While Sentosa Island is primarily known for its attractions and beaches, there are still some fantastic shopping options nearby. If you're looking for a retail fix, here are a few places to check out for

stuff to see nearby

and

places to visit nearby

:

  • VivoCity:

    Located just a short distance from Sentosa Island, VivoCity is one of Singapore's largest shopping malls, offering a wide range of retail outlets, restaurants, and entertainment options.
  • Resorts World Sentosa:

    Within Resorts World Sentosa, you'll find a variety of shops selling souvenirs, apparel, and luxury goods.
  • ION Orchard:

    A premier shopping destination in Singapore, ION Orchard is home to a wide array of luxury brands, high-street fashion, and dining options.

Other Accommodations Near Sofitel Singapore Sentosa Resort & Spa

If you're looking for alternative

accommodation

options near Sofitel Singapore Sentosa Resort & Spa, Sentosa Island and the surrounding areas offer a variety of choices to suit different budgets and preferences. Here are some

cheap hotels nearby

and

affordable hotels nearby

:

  • Luxury/5–6 Star Hotels Nearby:

    • Capella Singapore:

      A luxurious resort offering stunning sea views and exceptional service.
    • W Singapore - Sentosa Cove:

      A stylish hotel with a vibrant atmosphere and a range of amenities.
    • The Barracks Hotel Sentosa by Far East Hospitality:

      A heritage hotel with a colonial charm.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!

  • Four-Star Hotels Nearby:

    • Amara Sanctuary Resort Sentosa:

      A tranquil resort with a blend of colonial and contemporary design.
    • Siloso Beach Resort Sentosa:

      An eco-friendly resort with a focus on sustainability.
    • Park Hotel Alexandra:

      A modern hotel with a rooftop infinity pool and stunning city views.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!

  • Three-Star Hotels Nearby:

    • Hotel Michael:

      A vibrant hotel with an artistic flair, located within Resorts World Sentosa.
    • Village Hotel Sentosa by Far East Hospitality:

      A family-friendly hotel with a range of activities and amenities.
    • ibis budget Singapore Mount Faber:

      A budget-friendly option with comfortable rooms and convenient access to attractions.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Sofitel Singapore Sentosa Resort & Spa offers an unparalleled experience of luxury and tranquility, making it the perfect destination for a memorable getaway. From its stunning design and exceptional

hotel facilities

to its convenient location near

nearby attractions

, this resort has everything you need for an unforgettable stay. Whether you're seeking relaxation, adventure, or simply a chance to escape the everyday, Sofitel Singapore Sentosa Resort & Spa promises an experience that will exceed your expectations.

Don't miss out on the opportunity to experience the best of Sentosa Island. Book your stay at Sofitel Singapore Sentosa Resort & Spa through Traveloka and enjoy exclusive deals and discounts. Discover the perfect

hotel room type

for your needs and create memories that will last a lifetime. Visit Traveloka today to book cheap hotels in Singapore and find the best cheap hotels nearby!

All facilities in Sofitel Singapore Sentosa Resort & Spa

Bar, Cafe and Lounge Sofitel Singapore Sentosa Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Sofitel Singapore Sentosa Resort & Spa
Swimming Pool
Functional Hall Sofitel Singapore Sentosa Resort & Spa
Functional Hall
Common Space Sofitel Singapore Sentosa Resort & Spa
Common Space
Lobby Sofitel Singapore Sentosa Resort & Spa
Lobby

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Sofitel Singapore Sentosa Resort & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Number of floors in Sofitel Singapore Sentosa Resort & Spa
5
Another facilities in Sofitel Singapore Sentosa Resort & Spa
Concierge, Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area

Frequently asked question in Sofitel Singapore Sentosa Resort & Spa

Is Sofitel Singapore Sentosa Resort Spa parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Sofitel Singapore Sentosa Resort & Spa is not free for guests. However, we do offer valet parking services for your convenience. Please enquire at reception for details on parking fees and valet parking arrangements.
Does Sofitel Singapore Sentosa Resort Spa offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Sofitel Singapore Sentosa Resort & Spa. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available online. To confirm their policy on smoking, I recommend contacting the hotel directly via phone or email. They can provide the most up-to-date and accurate information about their smoking facilities.
Does Sofitel Singapore Sentosa Resort Spa offer free hotel Wi-Fi for guests during their stay?
Yes, complimentary hotel WiFi is available to all guests throughout their stay at the Sofitel Singapore Sentosa Resort & Spa. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact reception for assistance with your hotel wifi access.
Where is the nearest MRT station or bus stops nearby Sofitel Singapore Sentosa Resort Spa? What are the top visitor attractions near the hotel?
The nearest public transport to Sofitel Singapore Sentosa Resort & Spa is a bus stop nearby; MRT stations aren't within walking distance. Several bus services connect the resort to other parts of Sentosa and mainland Singapore. For visitor attractions nearby, consider Universal Studios Singapore, S.E.A Aquarium, and Adventure Cove Waterpark – all easily accessible via Sentosa's transport system.
Is Sofitel Singapore Sentosa Resort Spa a pet friendly hotel?
I'm afraid the Sofitel Singapore Sentosa Resort & Spa isn't a pet-friendly hotel. Their policy doesn't currently allow pets, so unfortunately, you won't be able to bring your furry friend along. If you're looking for animal-friendly hotels in Singapore, you might need to explore other options. I recommend checking their official website or contacting them directly to confirm their pet policy, as it can sometimes change.
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More Reviews from Other Guests in Sofitel Singapore Sentosa Resort & Spa

8.2
Very Good
From 987 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

7.8

Service and Facilites

8.4

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Traveler Reviews Sofitel Singapore Sentosa Resort & Spa

Number of reviews per page
20
40
Top reviews
Laura
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed over a bank holiday weekend and the hotel was clearly overbooked. We had to wait over an hour at the check-in desk to get our room key (only two desks were open), and then another 30 minutes the next morning just to get into breakfast. There were lots of empty food trays because the kitchen couldn’t cope with the number of guests. It’s a shame – the pool is nice, and the location by Tanjong Beach is lovely – but the owner and management team seem more focused on profit than guest comfort. Unlikely we’ll return.
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Bo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Alt i alt et rigtigt fint ophold på et meget lækkert hotel. Særligt service niveauet hos medarbejderne er helt ekstremt højt og tilpasset perfekt…MEN…når man gerne vil være hotel med 5 stjerner og tage en høj pris, så skal incheck ikke tage så frygtelig lang tid, ligesom el-kedel skal virke, toilettet skal ikke løbe fordi knapperne sidder fast og småting som beholderne med shampoo/body-lotion skal være fyldt. Ved godt det er småting, men det er for dyrt til at sådanne ting ikke er i orden. Men som sagt var det overordnede indtryk rigtigt godt..
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aileen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful hotel in beautiful location. Very quiet only a B bus ride from all attractions and Sofitel bus takes you to Harbour city Only down side was they over cook the bacon Definitely come back too Sofitel
Wensheng, Leonard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Stayed in Room 170. 1. Front reception staff very overworked. Two to three staff, management needs to increase headcount especially on PH and eve of PH, they are unable to deliver the hospitality service that Sofitel stands for. Management can clearly do more and better. Also, front desk gentleman should understand that when I decided to speak with you in English i/o Mandarin, you should catch the drift and not continue to speak in the language that you are comfortable with. Can definitely do better. 2. Room clearly very worn. Mattress exceptionally soft and very used and worn, didn't like it. Bathroom occasionally had sewage Smell. Bathtub had water leaking out, not sure where it had come from but thankfully we didnt use it. WC had no water bidet, very very backwards. Inexpensive yet they don't have it. The mosaic tiles in the shower area had dislodged from the floor. Another example of poor maintenance. The dolphin that was glued against the glass panel poorly done with the dry glue residue on the glass and no one bothers to fix it. Very unsightly and unsanitary. It is still sticky, wonder what is housekeeping and the team doing. The telephone to call room service is not wiped properly as there is saliva smell from the last user. Honestly, these are basic things that can be fixed easily but the management not doing anything shows this is cashcow. Paying almost $600plus for this, nah, definitely not worth it. hospitality lacking. Room very very worn. HardandSoftware fail.
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Kristine Alexie
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Away from all the bustle. It is quiet. Quite far from the sentosa. Good thing there’s a bus but you need to walk a bit from the drop off area gping to the hotel.
ka wun
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

酒店佈置令人舒服
Samarth
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing property located walking distance from the beach. Very peaceful, large spacious and well done up rooms. Room service is kind of slow but the size of the resort justifies for the delay.. checkin and checkout can be a little wait as they have only two desks helping the guests and sorting their share of issues. I would definitely choose the same property during my next stay.
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Verified traveler
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This used to be a luxury hotel but then became run down. Sophie tell has bought it but has not yet completed the luxury overhaul it needs. It has a lot of potential but definitely needs a facelift and service improvements.
Hyder
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff can be more welcoming & lively.
Lauren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff were amazing and so helpful, and our room clean was such high quality every day - thank you! Would love to see some close by options for cheaper meals or snacks.
Taw Ai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff at concierge were excellent. They gave my immobile mum & myself a quick hotel tour in the buggy. We were very grateful.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great property with great attention to service
Richard
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I liked how large the whole hotel is and found it very quiet and relaxing, the rooms and whole establishment itself are quite dated.
Israan
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good
Yvonne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Although our check in was delayed generally the service staff were all very cheerful and pleasant. Our stay was memorable because of the superb service and food.
Jack
icon-Leisure
Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The hotel has definitely seen better days. Look closely and you start to see peeling wallpaper, water stains in rooms, indoor furniture worn and/or stained, mattress was definitely old and not flat. Outdoor furniture is just worn and dirty. Last, the food, the hotel is charging 5 star prices but delivering 2-3 star product. I spoke to the duty manager about my concerns and a he asked me to talk to the GM on his behalf…which is not my responsibility. I stayed at this hotel many times before it became a Sofitel, it was great then but is a total disappointment now. I think Sofitel is taking the piss out of customers. I do not recommend Sofitel Sentosa.
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John
icon-Business
Business
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Fantastic location for Sentosa golf club
Yew Weng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Staff are friendly and helpful. A quiet sanctuary away from the city.
Federico T
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Excellent facility but for a facilty this expensive it only has one huge restaurant with very limited staff. We have to hunt for our waiter to pay our bill. The hotel has mo gift shop and bathrooms are not equipped with bidets!
Kim Kong
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

It's a terrible experience! The very first step into the hotel was shouted by the receptionist "HOLD, HOLD, HOLD..........." He was also using a hand gesture to push me back! There were no other guests in the reception desk, and I saw no reason for him to shout at me! Well, it happened that he was waiting for the prior guest to come back. A more polite gesture and explanation can help! I wonder if this is the way how they greet their guests. This was just the beginning! When I finished check-in, the reception sent us to the villa by car but forgot to give us the keys! The driver had to go back and get them. When we entered the villa, we realized that a construction site was just next to it. Machines operated loudly and we could hear workers talked to each other. Noisy and annoying! How can the guests relax and enjoy in a resort hotel like this??!! Facilities in the villa were all worn out. Not worth for a dime, definitely no return and highly not recommend.
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Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.