VIP Hotel

Hotels
8.2
/10
Very Good
171 reviews

What Guests Say About Their Stay

Ni Made S.
9.7
/ 10
Very convienient, close to everywhere
In the Area
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5 Balmoral Crescent , Novena, Singapore, 259895

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at VIP Hotel is a good choice when you are visiting Novena. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around VIP Hotel

5 Balmoral Crescent , Novena, Singapore, 259895
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Vip Hotel Rates per Night

Vip Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Vip Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Vip Hotel Location & Address

Vip Hotel is located at 5 Balmoral Crescent , Novena, Singapore, 259895. It's situated in the Newton area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Vip Hotel from Airport

Arriving at Changi Airport and wondering about the best way to get to Vip Hotel? Don't worry, there are several convenient options for your hotel transfer. Whether you're looking for speed, affordability, or comfort, Singapore has you covered.

  • Taxi (Most Direct):

    A taxi is the most direct way to get to Vip Hotel. You can easily find a taxi at the airport's taxi stand. The journey typically takes around 20-30 minutes, depending on traffic.
  • MRT (Most Affordable):

    Take the MRT from Changi Airport to Newton MRT Station. You'll need to transfer at Tanah Merah Station to the East-West Line, then again at City Hall Station to the North-South Line. From Newton Station, it's a short taxi or bus ride to the hotel.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at Changi Airport. Simply book a ride through the app, and a driver will pick you up from the designated area.
  • Airport Shuttle (Pre-booked):

    Some airport shuttle services offer direct transfers to hotels. You can pre-book a shuttle online or at the airport.

Tips:

For the most convenient route, consider a taxi or ride hailing service if you have a lot of luggage. If you're on a budget, the MRT is a great option, but be prepared for some walking and transfers.

Vip Hotel Reviews & Summary

Curious to know all about Vip Hotel before you book? You're in the right place! We've gathered the essential details and hotel reviews to help you make an informed decision. Discover what makes this hotel a popular choice for travellers.

Guests consistently praise Vip Hotel for its excellent location, friendly staff, and comfortable rooms. Many appreciate its proximity to Newton Food Centre and other local attractions. The hotel's standout feature is its rooftop pool, offering stunning views of the city skyline.

"I had a fantastic stay at Vip Hotel! The staff were incredibly helpful, and the room was clean and well-maintained. The location was perfect, with easy access to public transport and delicious food options nearby. I would definitely recommend this hotel to anyone visiting Singapore."

Vip Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Vip Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to spacious suites, there's something for everyone.

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Features include a queen-size bed, en-suite bathroom, and city views. Non-smoking rooms are available.
  • Deluxe Room:

    A larger room with added amenities, such as a seating area and a bathtub. Choose between smoking and non-smoking options.
  • Executive Suite:

    A spacious suite with a separate living area, ideal for families or business travellers. Includes a king-size bed, a bathtub, and panoramic city views.
  • Family Room:

    Designed to accommodate families, this room features two double beds and a connecting door to an adjacent room.
  • Pet-Friendly Room:

    Vip Hotel offers designated pet-friendly rooms for guests travelling with their furry friends. A surcharge of SGD 50 per night applies. Please inform the hotel in advance.

Hotel Facilities in Vip Hotel

Looking for a hotel with top-notch amenities? Vip Hotel boasts a wide range of hotel facilities to enhance your stay. Whether you're travelling for business or leisure, you'll find everything you need for a comfortable and enjoyable experience.

  • Swimming Pool:

    Take a dip in the hotel's rooftop swimming pool, open from 7:00 AM to 10:00 PM daily.
  • Fitness Centre:

    Stay active at the well-equipped fitness centre, available 24 hours a day.
  • Business Centre:

    Stay connected and productive at the business centre, offering printing and fax services.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, open from 9:00 AM to 6:00 PM.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices start from SGD 80.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Vip Hotel

Foodies, rejoice! Vip Hotel offers a variety of dining options to satisfy your cravings. From a lavish hotel buffet to a cosy hotel cafe, there's something for every palate. Get ready to embark on a culinary adventure without leaving the hotel.

  • The Grand Buffet:

    Indulge in a sumptuous buffet featuring international cuisine. Open for breakfast (SGD 45 per person), lunch (SGD 60 per person), and dinner (SGD 75 per person).
  • Cafe Central:

    Enjoy a casual meal or a cup of coffee at the hotel's cafe. Open from 7:00 AM to 11:00 PM. Try their signature Kaya Toast and local coffee.
  • The Grill Room:

    Savour premium steaks and seafood at this elegant restaurant. Open for dinner only, from 6:00 PM to 10:00 PM.

Vip Hotel Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Vip Hotel offers convenient airport pick-up services to ensure a smooth arrival. Start your trip on the right foot with a comfortable and reliable transfer.

Vip Hotel provides airport pick-up services upon request. To book, simply contact the hotel at least 24 hours in advance with your flight details. The service costs SGD 60 per trip. Alternatively, you can book a ride hailing service via Traveloka for a convenient and affordable option.

Nearby MRT Station & Bus Stops

Exploring Singapore is a breeze with its efficient public transport system. Vip Hotel is conveniently located near several MRT stations and bus stops, making it easy to get around the city. Discover the best MRT nearby and bus stops nearby.

  • Newton MRT Station (North-South Line):

    Approximately 500 meters from the hotel.
  • Novena MRT Station (North-South Line):

    Approximately 1 km from the hotel.
  • Bus Stop (Opposite Newton Food Centre):

    Several bus routes serve this stop, including 5, 54, 128, 143, 162, 167, and 518.

You can purchase a Singapore Tourist Pass for unlimited travel on buses and trains. Alternatively, you can use an EZ-Link card or simply pay with your credit card on most buses and trains. EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun nearby activities for the whole family? Newton is a great base for exploring Singapore's top attractions. From world-class zoos to stunning gardens, there's plenty to see and do nearby. Discover the best nearby sightseeing places!

  • Singapore Zoo:

    Home to over 2,800 animals, the Singapore Zoo offers an unforgettable wildlife experience. Approximately 15 km from the hotel. Entry price: SGD 48 for adults, SGD 33 for children.
  • Gardens by the Bay:

    Explore the iconic Supertrees and stunning floral displays at Gardens by the Bay. Approximately 6 km from the hotel. Entry to the outdoor gardens is free; ticketed attractions include the Cloud Forest and Flower Dome.
  • Singapore Botanic Gardens:

    A UNESCO World Heritage Site, the Singapore Botanic Gardens is a beautiful place to relax and enjoy nature. Approximately 4 km from the hotel. Entry is free.
  • ArtScience Museum:

    Discover interactive exhibits and fascinating displays at the ArtScience Museum. Approximately 7 km from the hotel. Ticket prices vary depending on the exhibition.
  • National Museum of Singapore:

    Learn about Singapore's rich history and culture at the National Museum of Singapore. Approximately 5 km from the hotel. Entry price: SGD 15 for adults, SGD 10 for students and seniors.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near Vip Hotel (Newton)

Craving some delicious nearby dining options? Newton is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. From cosy cafes to bustling street food stalls, you'll find something to satisfy your appetite.

Cafes/Restaurants:

  • The Marmalade Pantry (Novena):

    A popular cafe serving delicious brunch, pasta, and cakes.
  • PS.Cafe (Palais Renaissance):

    A stylish cafe known for its truffle fries and decadent desserts.
  • Cedele (Novena Square):

    A bakery and cafe offering healthy and wholesome meals.

Local Street Food:

  • Hainanese Chicken Rice:

    A classic Singaporean dish featuring tender chicken and fragrant rice.
  • Laksa:

    A spicy coconut curry noodle soup.
  • Char Kway Teow:

    Stir-fried noodles with cockles, Chinese sausage, and vegetables.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Kaya Toast:

    Toasted bread with coconut jam and butter.

Shopping places near Vip Hotel (Newton)

Shopaholics, get ready! Newton is conveniently located near some of Singapore's best shopping destinations. Whether you're looking for luxury brands or local souvenirs, you'll find it all nearby. Discover the best shops near me!

  • Orchard Road:

    Singapore's premier shopping street, offering a wide range of department stores, luxury boutiques, and entertainment options.
  • ION Orchard:

    A modern shopping mall featuring high-end brands and a rooftop observation deck.
  • Far East Plaza:

    A budget-friendly shopping mall known for its trendy fashion and affordable eats.

Other Places to Stay Near Vip Hotel

Looking for alternative accommodations? Newton and its surrounding areas offer a variety of hotels to suit different budgets and preferences. From luxurious five-star hotels to affordable three-star options, you'll find the perfect place to stay. Discover the best hotel nearby!

3 luxury/5–6 star hotels nearby.

  • The St. Regis Singapore
  • Shangri-La Hotel, Singapore
  • Grand Hyatt Singapore

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!

3 four-star hotels nearby.

  • York Hotel
  • Hotel Royal
  • Holiday Inn Singapore Orchard City Centre

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!

3 three-star hotels nearby.

  • Hotel Boss
  • Value Hotel Thomson
  • ibis Styles Singapore on Macpherson

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Ready to book your stay at Vip Hotel? With its prime location, comfortable accommodations, and excellent facilities, it's the perfect choice for your next trip to Singapore. Don't miss out on the best hotel availability and secure your room booking today!

Whether you're travelling for business or leisure, Vip Hotel offers a convenient and enjoyable experience. Book your stay through Traveloka for exclusive deals and promotions. Start planning your Singapore adventure now!

Check out Traveloka for book cheap hotels in Singapore and cheap hotels nearby.

All facilities in VIP Hotel

Swimming Pool VIP Hotel
Swimming Pool
Common Space VIP Hotel
Common Space
Lobby VIP Hotel
Lobby
Exterior VIP Hotel
Exterior
Bedroom VIP Hotel
Bedroom

Hotel Services

  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • 24-hour Receptionist

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast

Transportation

  • Area shuttle
  • Car rental

General

  • AC
  • Family room

Business Facilities

  • Computer station
  • Photocopier

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in VIP Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Breakfast time start from 05:30 until 10:00.

Pets are NOT allowed.

If guest has visitor, the visitor must leave by 11pm

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at VIP Hotel
57
Number of floors in VIP Hotel
3
Another facilities in VIP Hotel
Concierge, Money changer, Express check-in, Express check-out, 24-hour security

Frequently asked question in VIP Hotel

Is Vip Hotel parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for our guests. We don't currently offer valet parking services, but ample free parking is available on-site. If you have any further questions about hotel parking or other facilities, please don't hesitate to contact us.
Does Vip Hotel offer hotel smoking rooms or designated smoking areas for guests?
We're sorry, but the Vip Hotel does not currently offer hotel smoking rooms. We also don't have any designated smoking areas on the premises. This is in line with our commitment to providing a clean and healthy environment for all our guests. We appreciate your understanding.
Does Vip Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, complimentary hotel WiFi is available to all guests throughout their stay at Vip Hotel. Simply connect to our network using the details provided at reception or in your room. Enjoy seamless internet access for all your devices during your visit.
Where is the nearest MRT station or bus stops nearby Vip Hotel? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops to Vip Hotel are conveniently located a short walk away; precise locations are best checked using a map app like Google Maps for the most up-to-date information on nearby MRT station and bus stops nearby. For visitor attractions, you'll find plenty of things to do nearby, depending on your interests. Checking online reviews and local guides will help you discover the best options.
Is Vip Hotel a pet friendly hotel?
We're happy to help! Whether Vip Hotel is pet-friendly depends on the specific location. Many hotels within the Vip Hotel group are animal-friendly hotels, but policies vary. To confirm if pets are allowed at your chosen Vip Hotel, it's best to contact the hotel directly or check their website for their pet-friendly hotel policy. They'll be able to provide the most accurate and up-to-date information.
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More Reviews from Other Guests in VIP Hotel

8.2
Very Good
From 171 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

7.7

Location

8.1

Service and Facilites

8.5

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Most Recent
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Traveler Reviews VIP Hotel

Number of reviews per page
20
40
Customer reviews
Zuraidah B. M.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 195 week(s) ago
The frontdesk aunty was rude unable to give me solution when I did not bring my daughter bus pass instead she said that they are not allowed to enter till I asked her can I ask someone to snap picture and email then she said yes can! Booked that hotel cause got bigger room and enough for my 4 kids and they did not notified us that the pool was under maintenance! My kids was so sad especially the birthday boy. Our main reason is the pool for kids to swim if we know this happened we rather stay home & not wasting money! Singapore hotel are worst!
Read More
Find this review helpful?
Rahul K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 197 week(s) ago
My third time staying in this hotel. In my opinion, its the best value for money you can get for a staycation. Only con is that the hotel is located quite far from the MRT station and bus stops. Other then that, room is spacious, toilet is clean and beds are comfortable. Check in and check out is super fast and hassle free.
Find this review helpful?
Leow Zhu Jun
icon-origin-TRAVELOKA
8.3
/10
Reviewed 205 week(s) ago
The place quite ulu. Hotel doesn't look like hotel. More like chalet type. Got cheap deal so book it. No tissue and slipper provided. Saw some guazi on the floor left by previous guest. Try 1 time can liao.
Find this review helpful?
Shashi K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 206 week(s) ago
I'd like to say special thanks to the abang, and especially to joy who help me in every query and help needed. I had a peaceful stay, privacy and felt at home. it's my third stay and this hotel is a calm and peaceful environment.
Find this review helpful?
Asyraf I.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 209 week(s) ago
Accommodation is spacious. Bring an extension power brick, limited power outlets for a room for 4. No soap, only given shampoo and conditioner for some reason. Despite asking for them at the counter. Chair was broken, guest almost hurt his back when it collapses upon sitting on it. Day staff is friendly, night staff less so.
1 people find it helpful
ELIJAH
icon-origin-TRAVELOKA
9.0
/10
Reviewed 209 week(s) ago
The hotel location is not the best but there is a convinience store and some food eateries at Balmoral Plaza nearby. Hotel Lobby is small and aircon is abit weak. Cleanliness overall is good. But they clean the room only when I arrived. And it was not ready when I arrived. Check in was delayed by 1hour. So that's the bad part. 3stars hotel service literally. However, rooms are spacious and very big. Clean and pretty good and in fact it was more than satisfactory for a 3star Hotel. Pleasant experience. Those who are OCD about the walls just take note the walls have some tapes here and there. But not too much of any concern. Toilet is clean and good. Overall, it is decent and worth the price. If you need the size and cleanliness this is the place to go to. But do not expect any great service. It is 3star service and is no point complaining as it is 3stars. The room aircon is cold enough so just bear with the heat in the lobby as the housekeeping does not like to work fast. And again, no point complaining as its 3stars. So great place, just bear with the check in and the service staff will only pretend to chase their housekeeping staff, it is clear that they will just take their own sweet time in preparing your room. Rating scale (1-10) : 8 Deducting 2points for the heat in the Lobby. I can bear the delay but the heat was bad. So 2points deducted from there.
Read More
1 people find it helpful
Haw C. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 209 week(s) ago
Was a decent stay, middle of a lot of private estates, very cozy.
Find this review helpful?
Cari
icon-origin-TRAVELOKA
9.4
/10
Reviewed 209 week(s) ago
Like chalet, nothing special, cheap price with bathtub. No bedside socket, super cold aircon.
Find this review helpful?
WONG K. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 210 week(s) ago
Nice location for those wish to temporarily hide from the hustle and bustle city life style.
Find this review helpful?
Rahul K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 211 week(s) ago
This hotel is perfect for those wanting a short get away from the bustling city life. Location is hidden from the busy streets and a 10-15 minutes walk from the nearest MRT. The rooms were big and clean. Even managed to try out their swimming pool which was decent for a hotel this size. Only negative feedback I can give is the thin walls but all in all, I was amazing at how clean the hotel is accompanied with friendly staff. Would definitely come back again!
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Hameed M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 213 week(s) ago
The accommodation is spacious, clean and comfy. Certainly there'll be a second time.
Find this review helpful?
Rosinah K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 213 week(s) ago
The room very dusty. The service was good.
1 people find it helpful
Munirah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 215 week(s) ago
Great quiet hotel, great staffs, great room size. Will definitely come back!
Find this review helpful?
Fazliyana B. Z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 216 week(s) ago
Stayed for a total of 12 days. I love it, I love the room. Spacious with own patio. Staff were friendly. I would come back!
1 people find it helpful
Kahirolbasa Bin Nawee
icon-origin-TRAVELOKA
8.5
/10
Reviewed 221 week(s) ago
This hotel has the 1970s-80s kind of vibes for the interior design but it is clean and spotless. The staff are not openly welcoming like the kind you would expect at 4 or 5 star hotels but if you have any issues or questions, they are willing to help. The swimming pool is a crazy mix of 1.5m which can suddenly extends to 3m deep. My only concern was the smell in the interior of the hotel - which has a typical old hotel smell but it is rather strong. And for those who use water to wash your business, I suggest bringing your own gayung or bottle to help with that. My room toilet does not come with a water hose.
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3 people find it helpful
Shawn
icon-origin-TRAVELOKA
8.5
/10
Reviewed 224 week(s) ago
Spacious and clean rooms. Not super convenient but have 7-11 and supermarkets with short walk out. Area is serene and interesting to walk along the stretch of bukit timah road.
Find this review helpful?
Fiza F. R.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 224 week(s) ago
This is my 1st & the last time go to vip hotel. Front desk staff service was bad, rude & not helpful at all. Lucky the malay manager man was helpful. I never been to a hotel that have rude old woman staffs & they don't want to do their job for us to checking in. This hotel is ridiculous. The room has a lot of ants too. I regret going to this hotel & I hope you all better think twice or thrice before having your staycation here. Breakfast was boring too nothing much. I just wanna highlight about the front desk staff cause I nearly get into a fight with them. They are those kind of old woman that will shout at you & not helping at all! For example this old b*tch at the picture, she is the rudest of all! Shame of you for working this line if you done have the manners. 👎
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3 people find it helpful
Dilcy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 239 week(s) ago
The hotel is simple, clean and neat. Thing to improve - just outside my room is the smoking area, it is a torture for my family especially we are a non smoker. As for the breakfast spread can be improved, it is too simple.
1 people find it helpful
Goh S. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 242 week(s) ago
Nice place to stay room was big enough I am happy with that and they let me check in early but remember to call them and inform them that you will be coming early so that they will know what to prepare for it. 😊
1 people find it helpful
Nur A. B. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 251 week(s) ago
Room r big. Place so peace but breakfast is not halal.
1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 VIP Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 171 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

7.7

Location

8.1

Service and Facilites

8.5

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews VIP Hotel

Number of reviews per page
20
40
Customer reviews
Zuraidah B. M.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 195 week(s) ago
The frontdesk aunty was rude unable to give me solution when I did not bring my daughter bus pass instead she said that they are not allowed to enter till I asked her can I ask someone to snap picture and email then she said yes can! Booked that hotel cause got bigger room and enough for my 4 kids and they did not notified us that the pool was under maintenance! My kids was so sad especially the birthday boy. Our main reason is the pool for kids to swim if we know this happened we rather stay home & not wasting money! Singapore hotel are worst!
Read More
Find this review helpful?
Rahul K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 197 week(s) ago
My third time staying in this hotel. In my opinion, its the best value for money you can get for a staycation. Only con is that the hotel is located quite far from the MRT station and bus stops. Other then that, room is spacious, toilet is clean and beds are comfortable. Check in and check out is super fast and hassle free.
Find this review helpful?
Leow Zhu Jun
icon-origin-TRAVELOKA
8.3
/10
Reviewed 205 week(s) ago
The place quite ulu. Hotel doesn't look like hotel. More like chalet type. Got cheap deal so book it. No tissue and slipper provided. Saw some guazi on the floor left by previous guest. Try 1 time can liao.
Find this review helpful?
Shashi K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 206 week(s) ago
I'd like to say special thanks to the abang, and especially to joy who help me in every query and help needed. I had a peaceful stay, privacy and felt at home. it's my third stay and this hotel is a calm and peaceful environment.
Find this review helpful?
Asyraf I.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 209 week(s) ago
Accommodation is spacious. Bring an extension power brick, limited power outlets for a room for 4. No soap, only given shampoo and conditioner for some reason. Despite asking for them at the counter. Chair was broken, guest almost hurt his back when it collapses upon sitting on it. Day staff is friendly, night staff less so.
1 people find it helpful
ELIJAH
icon-origin-TRAVELOKA
9.0
/10
Reviewed 209 week(s) ago
The hotel location is not the best but there is a convinience store and some food eateries at Balmoral Plaza nearby. Hotel Lobby is small and aircon is abit weak. Cleanliness overall is good. But they clean the room only when I arrived. And it was not ready when I arrived. Check in was delayed by 1hour. So that's the bad part. 3stars hotel service literally. However, rooms are spacious and very big. Clean and pretty good and in fact it was more than satisfactory for a 3star Hotel. Pleasant experience. Those who are OCD about the walls just take note the walls have some tapes here and there. But not too much of any concern. Toilet is clean and good. Overall, it is decent and worth the price. If you need the size and cleanliness this is the place to go to. But do not expect any great service. It is 3star service and is no point complaining as it is 3stars. The room aircon is cold enough so just bear with the heat in the lobby as the housekeeping does not like to work fast. And again, no point complaining as its 3stars. So great place, just bear with the check in and the service staff will only pretend to chase their housekeeping staff, it is clear that they will just take their own sweet time in preparing your room. Rating scale (1-10) : 8 Deducting 2points for the heat in the Lobby. I can bear the delay but the heat was bad. So 2points deducted from there.
Read More
1 people find it helpful
Haw C. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 209 week(s) ago
Was a decent stay, middle of a lot of private estates, very cozy.
Find this review helpful?
Cari
icon-origin-TRAVELOKA
9.4
/10
Reviewed 209 week(s) ago
Like chalet, nothing special, cheap price with bathtub. No bedside socket, super cold aircon.
Find this review helpful?
WONG K. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 210 week(s) ago
Nice location for those wish to temporarily hide from the hustle and bustle city life style.
Find this review helpful?
Rahul K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 211 week(s) ago
This hotel is perfect for those wanting a short get away from the bustling city life. Location is hidden from the busy streets and a 10-15 minutes walk from the nearest MRT. The rooms were big and clean. Even managed to try out their swimming pool which was decent for a hotel this size. Only negative feedback I can give is the thin walls but all in all, I was amazing at how clean the hotel is accompanied with friendly staff. Would definitely come back again!
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Hameed M.
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9.4
/10
Reviewed 213 week(s) ago
The accommodation is spacious, clean and comfy. Certainly there'll be a second time.
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Rosinah K.
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6.0
/10
Reviewed 213 week(s) ago
The room very dusty. The service was good.
1 people find it helpful
Munirah
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9.7
/10
Reviewed 215 week(s) ago
Great quiet hotel, great staffs, great room size. Will definitely come back!
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Fazliyana B. Z.
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9.7
/10
Reviewed 216 week(s) ago
Stayed for a total of 12 days. I love it, I love the room. Spacious with own patio. Staff were friendly. I would come back!
1 people find it helpful
Kahirolbasa Bin Nawee
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8.5
/10
Reviewed 221 week(s) ago
This hotel has the 1970s-80s kind of vibes for the interior design but it is clean and spotless. The staff are not openly welcoming like the kind you would expect at 4 or 5 star hotels but if you have any issues or questions, they are willing to help. The swimming pool is a crazy mix of 1.5m which can suddenly extends to 3m deep. My only concern was the smell in the interior of the hotel - which has a typical old hotel smell but it is rather strong. And for those who use water to wash your business, I suggest bringing your own gayung or bottle to help with that. My room toilet does not come with a water hose.
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Shawn
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8.5
/10
Reviewed 224 week(s) ago
Spacious and clean rooms. Not super convenient but have 7-11 and supermarkets with short walk out. Area is serene and interesting to walk along the stretch of bukit timah road.
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Fiza F. R.
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4.5
/10
Reviewed 224 week(s) ago
This is my 1st & the last time go to vip hotel. Front desk staff service was bad, rude & not helpful at all. Lucky the malay manager man was helpful. I never been to a hotel that have rude old woman staffs & they don't want to do their job for us to checking in. This hotel is ridiculous. The room has a lot of ants too. I regret going to this hotel & I hope you all better think twice or thrice before having your staycation here. Breakfast was boring too nothing much. I just wanna highlight about the front desk staff cause I nearly get into a fight with them. They are those kind of old woman that will shout at you & not helping at all! For example this old b*tch at the picture, she is the rudest of all! Shame of you for working this line if you done have the manners. 👎
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3 people find it helpful
Dilcy
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8.5
/10
Reviewed 239 week(s) ago
The hotel is simple, clean and neat. Thing to improve - just outside my room is the smoking area, it is a torture for my family especially we are a non smoker. As for the breakfast spread can be improved, it is too simple.
1 people find it helpful
Goh S. C.
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8.5
/10
Reviewed 242 week(s) ago
Nice place to stay room was big enough I am happy with that and they let me check in early but remember to call them and inform them that you will be coming early so that they will know what to prepare for it. 😊
1 people find it helpful
Nur A. B. S.
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8.5
/10
Reviewed 251 week(s) ago
Room r big. Place so peace but breakfast is not halal.
1 people find it helpful
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