Hotel Sercotel Carlos III

Clean, comfortable, new. Friendly staff.

Yes, the room was clean. However, there was a stale smell of smoke in the room that the staff did take care of. The staff were excellen - helpful, pleasant and extremely professional. The breakfast was also excellent- a real pleasure I would say. The hotel is also in a really good location, situated as it is right on the edge of the historical centre with everything within walking distance.

Clean room, close to amenities

The receptionist was really lovely helpful and friendly

Didn’t have breakfast. The shower door didn’t close properly so a little bit of water spilled on the floor

I was not visiting on business but everything was perfect. I had stayed on a similar trip last year and was delighted to get the same high standard of service which allowed me to enjoy my visit to Cartagena! Will be back again and would highly recommend.

Nice hotel with great service. Francisco from the reception was extremely nice and accommodating. Thank you.

Really friendly staff. Hotel location is good. Clean room and bathroom. Slight safety concern as when 8 floors up and no safety barrier on window that opens up fully is frightening. Overall an excellent stay.

Mycket trevligt och prisvärt hotell med en fantastisk frukost. Hjälpsam personal och rent och fint rymligt rum.

Lovely friendly hotel, spotlessly clean, breakfast amazing, so many choices and all so fresh. Great location. Fantastic

A lovely comfortable place in the beautiful Cartagena

Location was excellent. Everything was very clean and tidy. Staff were polite. Spacious room. Great value. Tea and coffee in room was a bonus, however, there was only fruit teas no breakfast tea. Breakfast choice was excellent with a fully stocked Nespresso coffee machine. The only thing missing in the property is a lounge bar, where you could just relax with a drink, without leaving the lovely Aircon environment.

The hotel itself was great. The rooms are large and comfortable and the staff friendly and helpful. We were worried about the area when we arrived as it looked run down. Once we explored it was only a short walk to the main areas with lots of attractions and restaurants and the local cafes etc were good. We even found a Michelin star restaurant across the road…. Magoga restaurant is fantastic. Probably the best meal we’ve ever had!

Basic, but what was required. Staff helpful and friendly.

A little far from downtown.

Amazing property- i expect to be bad actually was clean, very good people, excellent service and staff. Located in 5 min from downtown

Room was not as big as described a king. We were there for 2 nights. There was coffee, tea, sugar and 2 sachets of milk which we used on rhe first day. When we asked for more milk we were told by reception there was none! Whilst the hotel was clean the lifts were quite old and really need decotating. When we arrived dissappointed with the street where hotel situated. We got parking which was part of parking with the sister hotel Secotel Alfonso X111. Breakfast was also shared with Alfonso X111 dining area which is obviously the smater hotel! Breakfast was reasonable and the staff were really very good, polite and welcoming. Carlos 111 was fine for 2 nights but would not have liked to stay longer in this hotel. Price was very reasonable. Would recommend this hotel for a short stay.

An excellent hotel in a good position for the historical site’s restaurants and shops

Nice accomodations close to downtown.

At our checking in the staff were lovely and helpful also gave us a map & direction to catch public transport if needed, our room was great they also gave us an upgrade.