Universal Hotel Castell Royal

Hotels
8.6
/10
Very Good
129 reviews

What Guests Say About Their Stay

Ion

10.0
/ 10
I had a great stay at this hotel. The staff were friendly and helpful throughout my visit. The room was comfortable and well-equipped, with a beautiful sea view that really stood out. Breakfast offered a good variety and was fresh each morning. The cleaning service was consistent and kept everything spotless. I’d definitely recommend this place for a relaxing stay.

Alison Larocque

10.0
/ 10
Everything was amazing, but the pool was FREEZING!! Food was great, staff was friendly and helpful.

Haley

10.0
/ 10
Great time! Super attentive staff. Fun entertainment. Everything was very clean and well taken care of. Not overcrowded or noisy.
In the Area
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Calle Costa i Llobera, Canyamel, Capdepera, Mallorca, Balearic Islands, Spain, 7589

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Universal Hotel Castell Royal is a good choice when you are visiting Capdepera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Universal Hotel Castell Royal

Calle Costa i Llobera, Canyamel, Capdepera, Mallorca, Balearic Islands, Spain, 7589
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Discover More About Universal Hotel Castell Royal

Location


Staying at Universal Hotel Castell Royal is a good choice when you are visiting Capdepera.

About Universal Hotel Castell Royal

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Universal Hotel Castell Royal exclusively for you.

Universal Hotel Castell Royal is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Universal Hotel Castell Royal.

All facilities in Universal Hotel Castell Royal

Others Universal Hotel Castell Royal
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

General

  • Banquet
  • Terrace

Business Facilities

  • Meeting rooms
  • Computer station

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Universal Hotel Castell Royal

Important Note
  • Airport shuttle fee: EUR 15 per person (one-way)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property is closed between October 20 and May 03.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Universal Hotel Castell Royal
126
Number of floors in Universal Hotel Castell Royal
9
Another facilities in Universal Hotel Castell Royal
Beach umbrella, Outdoor pool, Garden, Beach towel, Beach sun loungers

Frequently asked question in Universal Hotel Castell Royal

What are available facilities at Universal Hotel Castell Royal?
There are top facilites at Universal Hotel Castell Royal such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Universal Hotel Castell Royal?
The standard check-in time at Universal Hotel Castell Royal is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Universal Hotel Castell Royal
Universal Hotel Castell Royal has a 4.0-star rating.
How many floors does Universal Hotel Castell Royal have?
Universal Hotel Castell Royal has 9.
How many rooms are available at Universal Hotel Castell Royal
Universal Hotel Castell Royal has 126.
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More Reviews from Other Guests in Universal Hotel Castell Royal

8.6
Very Good
From 129 reviews
Cleanliness

9.0

Room Comfort

7.8

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Universal Hotel Castell Royal

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was exceptional
Shereen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We had a good time at this hotel. It was clean But not much to do in the evenings. Food was ok, we took full board which was added with no cost to the nightly rate. You get what you paid for. With a car we were able to drive the island but it is to big so lots of driving time.
Ion
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I had a great stay at this hotel. The staff were friendly and helpful throughout my visit. The room was comfortable and well-equipped, with a beautiful sea view that really stood out. Breakfast offered a good variety and was fresh each morning. The cleaning service was consistent and kept everything spotless. I’d definitely recommend this place for a relaxing stay.
Read More
sital
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location. Clean rooms. Friendly staff
Alison Larocque
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Everything was amazing, but the pool was FREEZING!! Food was great, staff was friendly and helpful.
Haley
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Great time! Super attentive staff. Fun entertainment. Everything was very clean and well taken care of. Not overcrowded or noisy.
amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The ladies running the desk during the day are top notch, truly professional. Kind and attentive. We had an excellent stay and would definitely recommend this hotel.
Robert
icon-Family
Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Perfect vacation!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Una vista y un servicio inigualable... Los empleados son muy atentos y todo muy limpio.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The Half board was nice, there was always something good on the menu. My 2 problems with the hotel were: 1. The beds were like sleeping on a park bench and 2. The walls were thin enough to hear our neighbors talk, sneeze and everything else.
Verified traveler
8.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

Hotel is close to the beach. Room is good enough space for 2 people. A bit lack of amenities but maybe this is enough ? Breakfast is good. Many options but dinner is just ok as a bit of lack of flovour. For over all it’s good to stay.
liz
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Great hotel. Very comfortable. Gorgeous sea view. Good value for money.
Tobias
10.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Perfect stay in a very quiet, family friendly area - still with great options for Food, Nightlife and Sightseeing (castles, caves) nearby. Beautiful, small beach, not overcrowded. Hotel: nice pool directly at the beach. Excellent service and friendly staff. Good food with lots of variety and international/local options Three things that gave a slightly negative touch: - Room on the first floor does not have much of a sea view. Ask for rooms on higher floors - No mentionning in hotels.com that chairs (14EUR/wk) and towels (6EUR/wk) have to be paid separately - I think people would agree if this would be included in the price (small difference) - Impression that the hotel saves on quality of the food - e.g., no fresh orange juice in the land of oranges - overall quality of the food still ok
Read More
Joseph
8.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

Rooms very small. Upcharge for usi g room safe and pool towels .
Verified traveler
6.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

This place will nickel and dime you to death, want a towel, you have to rent it, want Wifi you have to rent it, want water with dinner, you have to buy it, want to use the room safe, you have to rent it. Beds are like a concrete slab, you have to call the desk to get a second pillow. Most other hotels offer these amenities for free, not this place. I would not recommend this place to anyone.
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Matt
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Driving past the other hotels on the return transfer, this hotel was definitely in a great location and looked much better in comparison. The staff were fantastic and all very friendly, the manager was also lovely. Only slight downside was waking up to noisy neighbours most mornings due to thin walls. Other than this, excellent facilities, great staff and a fantastic location. Would highly recommend. My girlfriend was even surprised with a bottle of champagne which was left in our room on her birthday which was down totally off their own back and was not requested :)
Read More
Luiz
8.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

Good hotel, breakfast, and a calm location. Perfect for a couple's vacation and away from the hordes of German tourists. Beautiful nature and cave. Only complain is that I booked a room with sea view and got a room in the first floor with blocked view. This was fixed in the second night.
Anja
10.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

Loved the hotel. Rooms are a little outdated. The view over the entire beach was wonderful. The dinner and breakfast buffet was excellent.
Chris
10.0
/10
Reviewed 500 week(s) ago

Hotels.com verified review

When we arrived we were given a sea view room that looked straight out into the dining room roof. The director spoke to us and ensured that we would be moved the following morning. He was true to his word and the rooms/view were stunning. All the staff were very friendly and helpful. Food was excellent and drinks good. Could include more cocktails in all inclusive. Location was brilliant, literally on the beach. Area around is quiet but very relaxing. 20 minute walk to the caves is a must. Pool area is lovely and we would definitely go back.
Read More
S
6.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

Canyanel is not a usual destination for the British tourist, we have just completed two weeks at the Castell Royal Universal, whilst the staff are friendly and accommodating there lack or willingness to converse in English is a stark contrast to their willingness to speak in German, French and Swiss, clearly we were not welcome. The beds in this reported 4 star hotel are firm, not what we expected of a 4 star hotel The food is good and their is sufficient variety to suit all palettes, the Entertainment consists of good quality external acts 4 nights a week, there is on one night Bingo it is at a cost per card but their are enough prizes keeps it interesting but still fun. The other nights consist of music from the entertainment rep personnel music collection, but all personal song requests are generally met .Be warned the bars close at midnight on the dot so not a party place. Canyamel is a nice place there are caves near by but we didn't venture to far from the I hotel and beach. Would we go back to Canyanel yes, if we wanted a quite location with a nice beach, if you are planning on going try and contact the hotel well in advance of your trip and book a poolside sunlounge chair, you do have to pay but at least your set for the stay and you don't have to battle with our EU cousins for a space in the garden area
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Universal Hotel Castell Royal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 129 reviews
Cleanliness

9.0

Room Comfort

7.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Universal Hotel Castell Royal

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was exceptional
Shereen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We had a good time at this hotel. It was clean But not much to do in the evenings. Food was ok, we took full board which was added with no cost to the nightly rate. You get what you paid for. With a car we were able to drive the island but it is to big so lots of driving time.
Ion
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I had a great stay at this hotel. The staff were friendly and helpful throughout my visit. The room was comfortable and well-equipped, with a beautiful sea view that really stood out. Breakfast offered a good variety and was fresh each morning. The cleaning service was consistent and kept everything spotless. I’d definitely recommend this place for a relaxing stay.
Read More
sital
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location. Clean rooms. Friendly staff
Alison Larocque
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Everything was amazing, but the pool was FREEZING!! Food was great, staff was friendly and helpful.
Haley
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Great time! Super attentive staff. Fun entertainment. Everything was very clean and well taken care of. Not overcrowded or noisy.
amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The ladies running the desk during the day are top notch, truly professional. Kind and attentive. We had an excellent stay and would definitely recommend this hotel.
Robert
icon-Family
Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Perfect vacation!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Una vista y un servicio inigualable... Los empleados son muy atentos y todo muy limpio.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The Half board was nice, there was always something good on the menu. My 2 problems with the hotel were: 1. The beds were like sleeping on a park bench and 2. The walls were thin enough to hear our neighbors talk, sneeze and everything else.
Verified traveler
8.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

Hotel is close to the beach. Room is good enough space for 2 people. A bit lack of amenities but maybe this is enough ? Breakfast is good. Many options but dinner is just ok as a bit of lack of flovour. For over all it’s good to stay.
liz
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Great hotel. Very comfortable. Gorgeous sea view. Good value for money.
Tobias
10.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Perfect stay in a very quiet, family friendly area - still with great options for Food, Nightlife and Sightseeing (castles, caves) nearby. Beautiful, small beach, not overcrowded. Hotel: nice pool directly at the beach. Excellent service and friendly staff. Good food with lots of variety and international/local options Three things that gave a slightly negative touch: - Room on the first floor does not have much of a sea view. Ask for rooms on higher floors - No mentionning in hotels.com that chairs (14EUR/wk) and towels (6EUR/wk) have to be paid separately - I think people would agree if this would be included in the price (small difference) - Impression that the hotel saves on quality of the food - e.g., no fresh orange juice in the land of oranges - overall quality of the food still ok
Read More
Joseph
8.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

Rooms very small. Upcharge for usi g room safe and pool towels .
Verified traveler
6.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

This place will nickel and dime you to death, want a towel, you have to rent it, want Wifi you have to rent it, want water with dinner, you have to buy it, want to use the room safe, you have to rent it. Beds are like a concrete slab, you have to call the desk to get a second pillow. Most other hotels offer these amenities for free, not this place. I would not recommend this place to anyone.
Read More
Matt
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Driving past the other hotels on the return transfer, this hotel was definitely in a great location and looked much better in comparison. The staff were fantastic and all very friendly, the manager was also lovely. Only slight downside was waking up to noisy neighbours most mornings due to thin walls. Other than this, excellent facilities, great staff and a fantastic location. Would highly recommend. My girlfriend was even surprised with a bottle of champagne which was left in our room on her birthday which was down totally off their own back and was not requested :)
Read More
Luiz
8.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

Good hotel, breakfast, and a calm location. Perfect for a couple's vacation and away from the hordes of German tourists. Beautiful nature and cave. Only complain is that I booked a room with sea view and got a room in the first floor with blocked view. This was fixed in the second night.
Anja
10.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

Loved the hotel. Rooms are a little outdated. The view over the entire beach was wonderful. The dinner and breakfast buffet was excellent.
Chris
10.0
/10
Reviewed 500 week(s) ago

Hotels.com verified review

When we arrived we were given a sea view room that looked straight out into the dining room roof. The director spoke to us and ensured that we would be moved the following morning. He was true to his word and the rooms/view were stunning. All the staff were very friendly and helpful. Food was excellent and drinks good. Could include more cocktails in all inclusive. Location was brilliant, literally on the beach. Area around is quiet but very relaxing. 20 minute walk to the caves is a must. Pool area is lovely and we would definitely go back.
Read More
S
6.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

Canyanel is not a usual destination for the British tourist, we have just completed two weeks at the Castell Royal Universal, whilst the staff are friendly and accommodating there lack or willingness to converse in English is a stark contrast to their willingness to speak in German, French and Swiss, clearly we were not welcome. The beds in this reported 4 star hotel are firm, not what we expected of a 4 star hotel The food is good and their is sufficient variety to suit all palettes, the Entertainment consists of good quality external acts 4 nights a week, there is on one night Bingo it is at a cost per card but their are enough prizes keeps it interesting but still fun. The other nights consist of music from the entertainment rep personnel music collection, but all personal song requests are generally met .Be warned the bars close at midnight on the dot so not a party place. Canyamel is a nice place there are caves near by but we didn't venture to far from the I hotel and beach. Would we go back to Canyanel yes, if we wanted a quite location with a nice beach, if you are planning on going try and contact the hotel well in advance of your trip and book a poolside sunlounge chair, you do have to pay but at least your set for the stay and you don't have to battle with our EU cousins for a space in the garden area
Read More
Number of reviews per page
20
40