Ban's Diving Resort

The deluxe hilltop room view was amazing, and far enough from beach noise to sleep peacefully. The staff was very helpful, The restaurant food was wonderful and some of the best available. The dive shop and diving staff made staying at Bans the best trip to Koh Tao ever.

We stayed in two different rooms - the Jungle House, which was lovely and private but too hot, and another room on the main property that was very cool and conveniently located.

Our stay at Ban's was overall good, but with some inconvieniences. Starting with what we liked, the location was the best. Right in the middle of everything and walking distance for most things. We easily got around on foot and moped. The staff was helpful as well, and we appreciated the on-site convienece stores. The grounds were very pretty too. Breakfast was lovely, with a view of the beach as well. The things we disliked were the walls being very thin. Like extremely. We stayed far from the reception area, which meant quieter nights, but we could still hear our neighbors. Second, the pool was green. Like very green - the whole week. We tried to swim the first day but it didn't feel safe. The bathroom also had a bad sewage-y odor, and the water gor everywhere when showering. Not terrible, we kept the door closed for the smell, but unpleasant to be in there. Last, there were ants in the room and a few bugs. It's hard to control when in a tropical enviroment, but not very pleasant. Overall, a good stay but a few improvements would have made it great.

The staff were very helpful. There was an issue with our first room and they moved us to another promptly.

Best experience and best time getting open water certified

The hotel’s location is excellent and one of its biggest advantages. However, there are a few important things future guests should know before booking. The property is quite large, and some rooms are located very far from the reception and main facilities, requiring a golf cart to get around. I was fortunate to be moved to a room near the reception, but that came with another issue. Because of the hotel’s location, many guests return late from nearby nightlife, and there was significant noise almost every night between midnight and 2:00 AM. In addition, the walls are extremely thin. I could clearly hear conversations, televisions, and even when the couple next door were having sex. The lack of sound insulation made it very difficult to relax or get a good night’s sleep. The room itself was comfortable, nicely decorated, and well maintained. The shower was excellent, and housekeeping kept the room clean every day. I used one of the three swimming pools, which was clean and pleasant. However, it only had four sun loungers, so finding a place to sit was often difficult. Overall, the hotel has a great location and comfortable rooms, but your experience will depend heavily on the room you are assigned. I strongly recommend requesting a quiet room away from both the reception and the nightlife.

La première chambre que nous avons eu était infestée de fourmis. On nous a déplacé dans une deuxième chambre. Celle-ci n'avait pas d'insectes mais au bout de 3 jours une forte odeur d'égoût se dégageait de la salle de bains. Nous avons été déçus de notre séjour. Le buffet déjeuner était bien et il y avait beaucoup de choix. Les piscines du complexe sont biens. L'endroit est bien situé. Près du centre mais assez calme le soir pour pouvoir se reposer. L'écolde de plongée est bien. Nous avons fait notre Open water et avons aimé l'expérience.

There was construction outside our window and our only view. The bed was very uncomfortable.

I did enjoy staying here but just a few things to know if you’re booking with them! A: if you get a Mountain View room, it’s actually on top of a GIGANTIC hill and up a ton of stairs. They do provide golf cart service to get up and down but it’s not super reliable so be willing to exercise! Lol. Also, the AC did not work super well in my room so be aware that it might be hot. Also, this is a jungle type environment so there’s lots of ants everywhere! They didn’t bother me too much but I wouldn’t keep any food in the room. Other than that it was an enjoyable stay and I did enjoy the diving lessons as well. Get to breakfast early if you don’t want it to be packed. Enjoy your trip!

I’m not that fussy but it’s

Everything was well organized, cleans and the staff were great

Beautiful resort, excellent breakfast, great accommodations in a deluxe room. The major drawback is that rooms close to the beach suffer from noise from the beach including loud music and crowds talking loudly until 2:30 am every night. Try to book a room away from the beach. There is a steep hill but the resort will drive you up and down the hill in their golf carts. The resort is truly beautiful with crystal clear pools and is nicely located in that it is close to great restaurants. The resort restaurant is right on the beach and sunsets are spectacular every evening.

I liked it, the room was very nice and comfortable, and the garden & grounds were nice. I paid a LOT - $400/n for the room though and I don’t think it was worth it. Deluxe garden rooms are right next to a night club with drum & bass blaring until 2am - so keep that in mind. Next time I think I’ll stay in Ban’s hotel which has a very nice pool away from nightclub. Breakfast is crazy between 9-10, go early if you want to relax.

We love Ban's. We always stay here when on Tao. Great rooms, pools, staff and service

The pools are amazing. Large upper pool for swimming laps. Views and the convenience was great for first few days in Koh Tao. The Factory restaurant next door great for healthy and some gluten free food.

You can get a free transfer to and from the pier which is super helpful. The hotel is massive and the restaurant breakfast/ food was really nice. It is in a great Location and there is lots to do round it. The hotel restaurant also has entertainment in the evening and the bands were really great. The views are in incredible from the pool near the gym. No pressure if you don’t want to do the diving.

I have never felt more unsafe in a hotel. We booked this hotel for 1 night(thank god) and when we arrived they told us we have booked a jungle resort room which is furthest away from the beach which was fine as they ran a shuttle. We then got in the shuttle which took us over 1km away from the beach and all the facilities in the jungle above all the workers houses. We constantly smelt cooking etc. and there was bags of rubbish just on the paths all over the resort. The bit behind the entrance to our room also had loads of piles of rubbish everywhere. The room was extremely dated and wasn't clean, the shower had marks all over it and their was a drying rack box that was all dirty with random plates and cutlery that has been washed and forgotten to put away. We messaged Expedia to complain about the dirt of the resort and the 1km distance to the beach that we weren't informed of when booking and they phoned the hotel to ask them to sort it. A women arrived at our door banging it down shouting "it's me". When we opened the door she was angry and shouted "what's the problem" we explained about the dirt etc, and she rolled her eyes and said well if you want near the beach then you can go to reception and pay 60-80£ to upgrade. Then started shouting at us saying what do you want us to do? We said it's fine then as it's only 1 night and we are not willing to pay. After this about 20 minutes we heard more banging on our door and shouting and opened it and it was 3 young children.

Well the grounds are really exceptional. What a view from our hilltop room! Watch out for the mosquitoes. Lots of food options. We had some good dives, especially Sail Rock. I recommend a scooter rental if you stay up on the hill. We had a hard time Rea hing the operator and the folf art shuttle at times

Pretty basic but met our needs. Thank you x

C’est dommage, sur un séjour de 40 jours en Thaïlande, c’est le seul hôtel où les employés semblent tellement désabusés… on ne réussit pas à avoir un sourire… voir même ils nous ignorent quand on les salut. Le resto déjeuner, délicieux, vue magnifiques mais ambiance gâchée par l’attitude du personnel, on semble les déranger et on n’a pas été habitué à ce genre d’accueil froid en Thailande.