Radisson Resort and Suites Phuket

Hotels
8.0
/10
Very Good
738 reviews

What Guests Say About Their Stay

Kiang B.

9.1
/ 10
Spacious room Very nice swimming pool. Service staff is attentive.
See original

darcey

10.0
/ 10
Lovely hotel, good warm welcome from the lovely laid on reception and everyone was so helpful. Nice touch the luggage being taken to the room after a long day. Maybe the slide safety needs looking at as we are 20 something and went flying!! Really relaxing start to our trip. We will be back to stay again.

Caren

10.0
/ 10
The staff are amazing. The property needs a little updating . The food was good. Apartment was a good size. Would stay again

Verified traveler

10.0
/ 10
Staff is very dedicated and efficient. Swiss Hotel in Phuket is ideal for families. The proximity from the Kamala beach is very appreciated.
In the Area
See Map
100/10 Moo 3, Kathu, Phuket 83150, Kamala, Kathu, Phuket, Thailand, 83150

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Swissotel Suites Phuket Kamala Beach Staying at Radisson Resort and Suites Phuket is a good choice when you are visiting Kamala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Radisson Resort and Suites Phuket

100/10 Moo 3, Kathu, Phuket 83150, Kamala, Kathu, Phuket, Thailand, 83150
Discover More Places
Lobby Radisson Resort and Suites Phuket
Bedroom 2 Radisson Resort and Suites Phuket

Discover More About Radisson Resort and Suites Phuket

What You Might Like - All About Radisson Resort And Suites Phuket

Radisson Resort And Suites Phuket consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a luxurious and relaxing getaway. Guests adore the stunning beachfront location, offering breathtaking views and easy access to the turquoise waters. The spacious and well-appointed rooms, coupled with exceptional service, create an unforgettable experience. Many praise the resort's extensive facilities, catering to both adults and children, ensuring there's something for everyone. Families particularly appreciate the kid-friendly amenities and activities, making it an ideal destination for a memorable family holiday.

What truly sets Radisson Resort And Suites Phuket apart is its commitment to providing a truly exceptional experience. From the moment you arrive, you're greeted with warm hospitality and a sense of tranquility. The resort's beautiful landscaping and meticulously maintained grounds add to the overall sense of serenity. The variety of dining options, catering to diverse tastes, ensures a delightful culinary journey throughout your stay. Overall, guests consistently highlight the exceptional value for money, making it a popular choice for those seeking a luxurious yet affordable escape.

One guest recently described their stay as "absolutely perfect!" They praised the friendly staff, the stunning location, and the overall luxurious feel of the resort. They highly recommended the resort to anyone looking for a relaxing and enjoyable holiday in Phuket. Book your stay today and experience the magic of Radisson Resort And Suites Phuket for yourself!

Concept & Design Radisson Resort And Suites Phuket

Radisson Resort And Suites Phuket boasts a sophisticated design concept that seamlessly blends modern elegance with the natural beauty of its surroundings. The architecture incorporates local Thai influences, creating a harmonious balance between contemporary style and traditional aesthetics. The design aims to create a sense of calm and relaxation, encouraging guests to unwind and enjoy their surroundings. Natural materials, such as wood and stone, are used extensively throughout the resort, adding to the feeling of warmth and comfort.

While not explicitly attributed to a single famous designer, the resort's design reflects a thoughtful and cohesive vision. The overall effect is one of understated luxury, with attention to detail evident in every aspect of the resort's design. The spacious and airy public areas create a welcoming atmosphere, encouraging guests to relax and socialise. The use of natural light and calming colour palettes further enhances the sense of tranquility.

Stepping into the hotel lobby is like entering an oasis of calm. The high ceilings and expansive space create a feeling of grandeur, while the comfortable seating areas and lush greenery provide a welcoming and relaxing atmosphere. Soft lighting and subtle music create a soothing ambiance, setting the tone for a truly unforgettable stay. The lobby is the perfect place to unwind after a day of exploring or simply relax and enjoy the resort's ambience.

Different Hotel Room Types Available in Radisson Resort And Suites Phuket

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Let's explore the diverse options available at Radisson Resort And Suites Phuket.

  • Deluxe Room:

    Offers stunning ocean views, non-smoking options available. Bathroom features a shower.
  • Ocean View Suite:

    Spacious suite with a separate living area and breathtaking ocean views. Non-smoking options available. Bathroom includes a bathtub and shower.
  • Family Suite:

    Perfect for families, featuring multiple bedrooms and a separate living area. Ocean or garden views available. Bathrooms include showers.
  • Presidential Suite:

    Ultimate luxury with expansive living space, private balcony, and panoramic ocean views. Bathroom features a large bathtub, separate shower, and bidet. Non-smoking option available.

Please note: Radisson Resort And Suites Phuket is currently not pet-friendly.

Unique Hotel Facilities in Radisson Resort And Suites Phuket

Beyond the standard

hotel facilities

, Radisson Resort And Suites Phuket offers a range of unique amenities designed to enhance your stay. Whether you're seeking relaxation or adventure, there's something for everyone, from

hotels with a pool

to exciting activities. Let's explore some of the highlights.

  • Infinity Pool:

    Enjoy breathtaking ocean views while relaxing in our stunning infinity pool. Open from 7 am to 7 pm.
  • Kids' Club:

    A dedicated space for children with supervised activities and games. Open from 9 am to 6 pm.
  • Fitness Centre:

    State-of-the-art equipment for your workout needs. Open 24 hours.
  • Spa:

    Indulge in a range of rejuvenating treatments (additional charges apply, prices vary depending on treatment). Open from 10 am to 8 pm.
  • Beachfront Restaurant:

    Enjoy delicious meals with stunning ocean views.

Hotel Buffet or Hotel Restaurant / Cafe Available in Radisson Resort And Suites Phuket

Radisson Resort And Suites Phuket offers a variety of dining experiences to satisfy every palate. From lavish buffets to exquisite à la carte menus, there's something to suit every taste and budget. Whether you're looking for a casual bite or a fine dining experience, our

hotel restaurant

,

hotel cafe

, and buffet options will delight your senses.

  • The Ocean Breeze Buffet:

    Enjoy a wide selection of international and Thai cuisine for breakfast, lunch, and dinner. Prices vary depending on the meal and day. Open for breakfast (7 am - 10 am), lunch (12 pm - 2 pm), and dinner (6 pm - 9 pm).
  • The Sunset Grill:

    A beachfront restaurant serving fresh seafood and grilled specialties. Prices per person start from £30. Open from 6 pm to 10 pm.
  • The Palm Cafe:

    A casual cafe offering light snacks, pastries, and coffee. Prices start from £5. Open from 8 am to 10 pm.

Easy Access from and to Airport

Getting to and from Radisson Resort And Suites Phuket is a breeze, with several convenient transportation options available. Whether you prefer a private transfer or public transport, we've got you covered. Consider these options for your

hotel transfer

and

airport to hotel transfer

.

  • Hotel Airport Shuttle:

    The hotel offers a convenient airport shuttle service. Bookings are required at least 24 hours in advance. Contact the hotel directly for details and pricing.
  • Taxi:

    Taxis are readily available at the airport. The journey to the hotel takes approximately 45 minutes.
  • Private Transfer:

    Arrange a private car transfer for a more comfortable and personalised experience. Pre-booking is recommended.

Nearby MRT Station & Bus Stops Nearby

Radisson Resort And Suites Phuket enjoys convenient access to public transportation, making it easy to explore the surrounding area. For those seeking

affordable hotels nearby

with easy access to public transport, this is a great option. Here's what you need to know about the nearest

nearby MRT station

and

bus stops nearby

.

  • Nearest Bus Station:

    The nearest bus station is approximately 1 km from the hotel. Buses run frequently and are an affordable way to get around. Payment can be made using cash or a local bus card (available for purchase at convenience stores).
  • Nearest MRT Station:

    The nearest MRT station is approximately 2 km from the hotel. The MRT is a convenient and efficient way to travel to other parts of the city. Payment can be made using a Rabbit card (available for purchase at the station).

Nearby Attractions / Landmarks for Family / Kid Friendly Near Radisson Resort And Suites Phuket

Phuket offers a wealth of exciting

nearby attractions

and

nearby activities

perfect for families. From stunning beaches to captivating cultural sites, there's something for everyone to enjoy. Here are a few suggestions for

nearby places to go

and

things to do nearby

.

  • Phuket FantaSea:

    A spectacular cultural theme park with shows, games, and dining. Entry costs approximately £30 per adult. Located approximately 30 minutes from the hotel.
  • Phuket Aquarium:

    Discover the wonders of the underwater world. Entry costs approximately £15 per adult. Located approximately 45 minutes from the hotel.
  • Patong Beach:

    A vibrant beach with plenty of shops, restaurants, and activities. Free entry. Located approximately 30 minutes from the hotel.
  • Phuket Old Town:

    Explore the charming streets and historical buildings of Phuket Old Town. Free entry. Located approximately 45 minutes from the hotel.
  • Splash Jungle Water Park:

    A fun-filled water park with slides and attractions for all ages. Entry costs vary depending on age. Located approximately 1 hour from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations near Radisson Resort And Suites Phuket

Looking for alternative accommodation options? Whether you're seeking luxury, a mid-range stay, or a budget-friendly option, there are plenty of great choices near Radisson Resort And Suites Phuket. Here are some suggestions for

cheap hotels nearby

and other

affordable hotels nearby

.

  • Luxury Accommodations:

    The Shore at Katathani, Trisara Phuket, Keemala
  • 4 Star Hotels:

    Novotel Phuket Patong Beach Resort, Centara Grand Beach Resort Phuket, Amari Phuket
  • 3 Star Hotels:

    Phuket Graceland Resort & Spa, The Vijitt Resort Phuket, Deevana Patong Resort

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its stunning location, luxurious amenities, and exceptional service, Radisson Resort And Suites Phuket offers an unforgettable holiday experience. To make your trip even more convenient, consider booking your stay through Traveloka. With Traveloka, you can easily find and

book cheap hotels

, compare prices, and secure the best deals. Whether you're looking for

cheap hotels nearby

or a luxurious escape, Traveloka has you covered. And don't forget to

book cheap air tickets to Thailand

with Traveloka to complete your travel arrangements. Start planning your dream getaway today!

All facilities in Radisson Resort and Suites Phuket

Bar, Cafe and Lounge Radisson Resort and Suites Phuket
Bar, Cafe and Lounge
Swimming Pool Radisson Resort and Suites Phuket
Swimming Pool
Entertainment Facility Radisson Resort and Suites Phuket
Entertainment Facility
Fitness Center Radisson Resort and Suites Phuket
Fitness Center
Functional Hall Radisson Resort and Suites Phuket
Functional Hall

Things to Do

  • Barbecue
  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor facilities
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room
  • Sun loungers

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours

Food and Drinks

  • Bar
  • Buffet breakfast
  • Brunch
  • Cafe
  • Continental breakfast
  • Gluten-free meals
  • No alcohol
  • Poolside bar
  • Dietary menu
  • Vegetarian meal

Sports and Recreations

  • Aerobics
  • Aquafit
  • Cycling
  • Fishing
  • Fitness center
  • Game room
  • Mini golf
  • Table tennis

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Bicycle storage
  • Limited parking

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry

Kids and Pets

  • Babysitting with surcharge
  • Daycare center
  • Highchairs
  • Supervised childcare

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Kids club
  • Children pool

General

  • Smoking area
  • Smoke-free

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accommodation Policy & General Information in Radisson Resort and Suites Phuket

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

Christmas Eve Gala Dinner is exclusive from room rate on 24 December 2023 . You can enjoy our party by paying at the hotel for THB3,600 per adult and THB1,800 per child under 12 years old.
New Years Eve Gala Dinner is inclusive in room rate on 31 December 2023. You can enjoy our party for 2 adults. Additional person need to pay for THB5,000 per adult and THB2,500 per child under 12 years old.

Gala Dinner

There will be optional gala dinner (You can enjoy our party by paying at the hotel for THB3,600 per adult ) on 24-12-2023 - 24-12-2023. If you want to join, You will be charged THB 3,600.00 per Person upon check-in.
There will be optional gala dinner (You can enjoy our party by paying at the hotel for THB1,800 per child under 12 years old.) on 24-12-2023 - 24-12-2023. If you want to join, You will be charged THB 1,800.00 per Person upon check-in.
There will be optional gala dinner (You can enjoy our party is dditional person need to pay for THB5,000 per adult ) on 31-12-2023 - 31-12-2023. If you want to join, You will be charged THB 1,800.00 per Person upon check-in.
There will be optional gala dinner (You can enjoy our party is dditional person need to pay for HB2,500 per child under 12 years old.) on 31-12-2023 - 31-12-2023. If you want to join, You will be charged THB 1,800.00 per Person upon check-in.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Radisson Resort and Suites Phuket
180
Number of floors in Radisson Resort and Suites Phuket
4
Another facilities in Radisson Resort and Suites Phuket
Barbecue, Children play area, Fitness center, Garden, Hot tub

Frequently asked question in Radisson Resort and Suites Phuket

What are available facilities at Radisson Resort and Suites Phuket?
There are top facilites at Radisson Resort and Suites Phuket such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Radisson Resort and Suites Phuket?
The standard check-in time at Radisson Resort and Suites Phuket is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Radisson Resort and Suites Phuket provide breakfast?
Yes, Radisson Resort and Suites Phuket provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Radisson Resort and Suites Phuket
Radisson Resort and Suites Phuket has a 5.0-star rating.
How many floors does Radisson Resort and Suites Phuket have?
Radisson Resort and Suites Phuket has 4.
See All

More Reviews from Other Guests in Radisson Resort and Suites Phuket

8.0
Very Good
From 730 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

7.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Resort and Suites Phuket

Number of reviews per page
20
40
Top reviews
Geoff
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property is in need of some maintenance, with many aspects of the property having items damaged or not working, however the staff made up for this. Great place to visit. Would recommend for families
Sheryl
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall the stay was good. If you are looking for a family oriented hotel but this offered activities and amenities geared towards young families. The resort felt outdated. There was a few times when there was no water but the hotel did try and solve the concern immediately. I found the AC in the rooms were too strong so either you had it on and were cold or had it off and then eventually became too warm. The staff is very friendly.
Read More
Christopher
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean rooms and helpful staff
darcey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely hotel, good warm welcome from the lovely laid on reception and everyone was so helpful. Nice touch the luggage being taken to the room after a long day. Maybe the slide safety needs looking at as we are 20 something and went flying!! Really relaxing start to our trip. We will be back to stay again.
Ronaldo
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The service was very poor took 3 days for room service to come fix a the two TV that was not working and even then when they finally did replace them they did not tune them or connect them to the setbox. After 7 complaints I gave up I found trhe service very very poor for the price we paid for the rooms
Martin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great experience
BASSEM ANIS
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

When it was Swiss hotel it was much better
dushant
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No elevator in this hotel is a shocker! Food on menu is not worth it. Breakfast is ok.
Bhavisha
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

COCKROACH in the room! There were many things wrong with the room and hotel but the biggest is that there was a cockroach in the room. We caught it in a glass and left on the balcony and asked the staff to come and get it. We also asked the staff to send someone to clean the bathroom where the cockroach was. They said they would send someone but never did!! The room was falling apart. The towel hanger in the shower broke, the phone to call reception wasn’t working and the cleaner didn’t clean the rooms properly (for example, just sweeper the floor and nothing else. She took our old towels but didn’t come back to replace them with new ones!) The phone not working was a huge issue. We needed to run down 2 flights of stairs and across the hotel to get to reception in the case of an emergency. One of our guests fell on the concrete stairs and we couldn’t call reception, one of us had to run over to them. Any issue we had, we couldn’t call reception. If the cleaner didn’t replace our towels, we would have to walk far to reception. If the towel hanger broke, we had to walk over. This is not a hotel I recommend!! Any time we would complain to the staff they would not help at all. I really would not recommend staying here.
Read More
Narelle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I read all the reviews and most of them were great, there were a few negative but there is always one. I hate to say it though but they were right. Don't pay for the breakfast, the hot food was always cold. We ended up just having toast or buying 711 to heat up in the morning. The food and beverage prices are western prices so this is not the hotel to sit at the pool bar, though we did 😅. Our room kept losing lighting, which was so weird and you had to run around in the barely warm water of the shower to get wet. The beds were seriously rock hard, one of the reasons I booked this was the beds had a good star rating?? On a positive, the staff were so prompt and helpful whenever we had an issue. It was always attended to straight away. All the serving and bar staff were great. Can't fault them there.
Read More
Imran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff was fantastic however property was a bit dated and not very close to anything
Sam
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very good value for money, and very helpful and friendly staff. Room was perfectly fine, and quite spacious. There was a little wear and tear in places, but perfectly clean. Would definitely stay again.
George
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The staff and the management were very helpful. I had some issues and since they couldn’t solve it they went above and beyond to be able to do so. The GM Christian was incredible and very helpful and accessible.
Maziar
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very dated room, nothing working properly, sink tap dripping, shower head very low pressure. Bathroom very small and not even room for 1 person. Average breakfast
Shadi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Dated, rundown hotel with visible signs of wear all around. Gives the impression of what was likely once a decent resort, but the entire property has been very clearly neglected for some time. Poorly maintained, with the customer service also subpar. Outdoor common areas would be nice if not for the multitude of issues, per the above.
Read More
Lindsey Simone
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We had a wonderful time! Highly recommend, especially for families.
Baheja
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Pas d’ascenseur, pas d’eau chaude pendant 3 jours Ménage fais à moitié chambre sale et pas de service serviette non posée un jour sur deux et la comble impossible d’avoir un service bagage au risque d’être en retard à l’aéroport Nul à éviter pire hôtel que j’ai fais en plus seule avec mes enfants !
Sam
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

A very disappointing hotel that feels like it should close for renovation. This should be accepting guests, and it definitely is not a five star hotel. The listing feels very misleading and I wish I’d paid more attention to the negative reviews. The staff kindly relocated us to the Radission Red, which was significantly better. Avoid.
Read More
Joyce
icon-with Partner
with Partner
6.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Approach was down an alley. Band in evening was good. Main entrance inside the building was beautiful.
Jeremy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Beautiful room in a great resort!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Radisson Resort and Suites Phuket

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 730 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

7.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Resort and Suites Phuket

Number of reviews per page
20
40
Top reviews
Geoff
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property is in need of some maintenance, with many aspects of the property having items damaged or not working, however the staff made up for this. Great place to visit. Would recommend for families
Sheryl
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall the stay was good. If you are looking for a family oriented hotel but this offered activities and amenities geared towards young families. The resort felt outdated. There was a few times when there was no water but the hotel did try and solve the concern immediately. I found the AC in the rooms were too strong so either you had it on and were cold or had it off and then eventually became too warm. The staff is very friendly.
Read More
Christopher
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean rooms and helpful staff
darcey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely hotel, good warm welcome from the lovely laid on reception and everyone was so helpful. Nice touch the luggage being taken to the room after a long day. Maybe the slide safety needs looking at as we are 20 something and went flying!! Really relaxing start to our trip. We will be back to stay again.
Ronaldo
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The service was very poor took 3 days for room service to come fix a the two TV that was not working and even then when they finally did replace them they did not tune them or connect them to the setbox. After 7 complaints I gave up I found trhe service very very poor for the price we paid for the rooms
Martin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great experience
BASSEM ANIS
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

When it was Swiss hotel it was much better
dushant
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No elevator in this hotel is a shocker! Food on menu is not worth it. Breakfast is ok.
Bhavisha
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

COCKROACH in the room! There were many things wrong with the room and hotel but the biggest is that there was a cockroach in the room. We caught it in a glass and left on the balcony and asked the staff to come and get it. We also asked the staff to send someone to clean the bathroom where the cockroach was. They said they would send someone but never did!! The room was falling apart. The towel hanger in the shower broke, the phone to call reception wasn’t working and the cleaner didn’t clean the rooms properly (for example, just sweeper the floor and nothing else. She took our old towels but didn’t come back to replace them with new ones!) The phone not working was a huge issue. We needed to run down 2 flights of stairs and across the hotel to get to reception in the case of an emergency. One of our guests fell on the concrete stairs and we couldn’t call reception, one of us had to run over to them. Any issue we had, we couldn’t call reception. If the cleaner didn’t replace our towels, we would have to walk far to reception. If the towel hanger broke, we had to walk over. This is not a hotel I recommend!! Any time we would complain to the staff they would not help at all. I really would not recommend staying here.
Read More
Narelle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I read all the reviews and most of them were great, there were a few negative but there is always one. I hate to say it though but they were right. Don't pay for the breakfast, the hot food was always cold. We ended up just having toast or buying 711 to heat up in the morning. The food and beverage prices are western prices so this is not the hotel to sit at the pool bar, though we did 😅. Our room kept losing lighting, which was so weird and you had to run around in the barely warm water of the shower to get wet. The beds were seriously rock hard, one of the reasons I booked this was the beds had a good star rating?? On a positive, the staff were so prompt and helpful whenever we had an issue. It was always attended to straight away. All the serving and bar staff were great. Can't fault them there.
Read More
Imran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff was fantastic however property was a bit dated and not very close to anything
Sam
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very good value for money, and very helpful and friendly staff. Room was perfectly fine, and quite spacious. There was a little wear and tear in places, but perfectly clean. Would definitely stay again.
George
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The staff and the management were very helpful. I had some issues and since they couldn’t solve it they went above and beyond to be able to do so. The GM Christian was incredible and very helpful and accessible.
Maziar
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very dated room, nothing working properly, sink tap dripping, shower head very low pressure. Bathroom very small and not even room for 1 person. Average breakfast
Shadi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Dated, rundown hotel with visible signs of wear all around. Gives the impression of what was likely once a decent resort, but the entire property has been very clearly neglected for some time. Poorly maintained, with the customer service also subpar. Outdoor common areas would be nice if not for the multitude of issues, per the above.
Read More
Lindsey Simone
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We had a wonderful time! Highly recommend, especially for families.
Baheja
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Pas d’ascenseur, pas d’eau chaude pendant 3 jours Ménage fais à moitié chambre sale et pas de service serviette non posée un jour sur deux et la comble impossible d’avoir un service bagage au risque d’être en retard à l’aéroport Nul à éviter pire hôtel que j’ai fais en plus seule avec mes enfants !
Sam
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

A very disappointing hotel that feels like it should close for renovation. This should be accepting guests, and it definitely is not a five star hotel. The listing feels very misleading and I wish I’d paid more attention to the negative reviews. The staff kindly relocated us to the Radission Red, which was significantly better. Avoid.
Read More
Joyce
icon-with Partner
with Partner
6.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Approach was down an alley. Band in evening was good. Main entrance inside the building was beautiful.
Jeremy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Beautiful room in a great resort!
Number of reviews per page
20
40