Wyndham Sea Pearl Resort Phuket

Hotels
7.6
/10
Pleasant
1,216 reviews

What Guests Say About Their Stay

Busarin D.
9.7
/ 10
Clean hotel, good service, especially Khun nee on, the service is very good, super cute, the staff come to clean without using at all, very impressed.
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RATSADAPORN T.
9.7
/ 10
Very good. Very impressed. Next time, definitely come again.
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Sumaiyah S.
8.5
/ 10
When check-in and check-out, the staff will proceed quickly. As for the lecture room The pool is beautiful and wide. I like it. I have a chance to go to rest again.
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Brendan
10.0
/ 10
Excellent hotel good location and good service . Rooms could do with a makeover though
Pooja
10.0
/ 10
I stayed 4 nights at wyndham it was perfect place to stay. All locations nearby, easy to go whereever you eant to go.
In the Area
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12/1-9 Phrabarami Road, Patong, Kathu District, Phuket 83150, Thailand, Patong, Kathu District, Phuket, Thailand, 83150

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Staying at Wyndham Sea Pearl Resort Phuket is a good choice when you are visiting Patong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Wyndham Sea Pearl Resort Phuket

12/1-9 Phrabarami Road, Patong, Kathu District, Phuket 83150, Thailand, Patong, Kathu District, Phuket, Thailand, 83150
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Wyndham Sea Pearl Resort Phuket Rates per Night

Wyndham Sea Pearl Resort Phuket room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Wyndham Sea Pearl Resort Phuket hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Wyndham Sea Pearl Resort Phuket Location & Address

Wyndham Sea Pearl Resort Phuket is located at 12/1-9 ถนน พระบารมี, ป่าตอง, , ป่าตอง, อำเภอกะทู้, ภูเก็ต, ประเทศไทย, 83150. It's situated in the Kathu District area of Thailand, known for its vibrant nightlife and street food. The hotel is approximately 10 km from the city center.

How to go to Wyndham Sea Pearl Resort Phuket from Airport

Looking for the best way to get to Wyndham Sea Pearl Resort Phuket from Phuket International Airport? Several options are available, each with its own pros and cons. Here's a breakdown to help you choose the best hotel transfer for your needs.
  • Taxi (Most Direct):

    A taxi is the most straightforward option. You'll find taxi stands outside the airport terminals. The journey to Wyndham Sea Pearl Resort Phuket typically takes around 45 minutes, depending on traffic. Be sure to agree on a price beforehand or ensure the meter is running.
  • Ride Hailing (Convenient):

    Ride-hailing services are readily available at Phuket Airport. Simply book a ride through the Traveloka app, and a driver will meet you at the designated pick-up point. This can be a convenient option, especially if you prefer cashless payments.
  • Airport Bus (Most Affordable):

    The Airport Bus offers a budget-friendly transfer option. Look for the bus stop outside the terminal. The bus will take you to Phuket Town, where you can then take a local bus or taxi to Wyndham Sea Pearl Resort Phuket. This option is the cheapest but also the most time-consuming.
  • Private Transfer (Pre-Booked Comfort):

    Consider pre-booking a private transfer for a hassle-free experience. Many companies offer airport transfer services with comfortable vehicles and professional drivers. This is a great option if you're travelling with a group or have a lot of luggage.
Tips: For the most convenient route, a taxi or ride-hailing service is recommended. If you're on a budget, the airport bus is a viable option, but be prepared for a longer journey.

Wyndham Sea Pearl Resort Phuket Reviews & Summary

Planning a trip and wondering what Wyndham Sea Pearl Resort Phuket is really like? Reading hotel reviews is a great way to get an inside look before you book. Let's dive into what guests are saying all about hotel. Guests consistently praise the hotel's stunning views, luxurious accommodations, and exceptional service. The spacious rooms, multiple swimming pools, and on-site dining options are also frequently mentioned as highlights. A standout feature is the rooftop bar, offering panoramic views of the Andaman Sea. "Absolutely loved my stay here! The staff were incredibly friendly and helpful, the rooms were beautiful, and the views were breathtaking. I would highly recommend this hotel to anyone visiting Phuket."

Wyndham Sea Pearl Resort Phuket Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Wyndham Sea Pearl Resort Phuket offers a variety of categories of hotel rooms to suit different needs and preferences. Let's explore the different hotel bedroom types available.
  • Deluxe Room:

    These rooms offer comfortable accommodations with standard amenities. They may feature a king-size bed or two twin beds, a private balcony, and a bathroom with a shower. Non-smoking rooms are available.
  • Grand Deluxe Room:

    Offering more space and enhanced amenities, these rooms provide a more luxurious experience. Expect a larger balcony, a seating area, and a bathroom with a bathtub.
  • One-Bedroom Suite:

    Ideal for couples or small families, these suites feature a separate living area, a kitchenette, and a spacious bedroom. Some suites offer ocean views.
  • Two-Bedroom Suite:

    Perfect for families or groups, these suites provide ample space and privacy. They include two separate bedrooms, a living area, a kitchenette, and multiple bathrooms.
  • Pool Villa:

    For the ultimate in luxury and privacy, consider a pool villa. These villas feature a private pool, a sun deck, and stunning views.
The hotel is generally not pet-friendly, so it's best to check with the hotel directly for any exceptions or specific requirements.

Hotel Facilities in Wyndham Sea Pearl Resort Phuket

When choosing a hotel, it's important to consider the hotel amenities available. Wyndham Sea Pearl Resort Phuket boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests.
  • Swimming Pools:

    The hotel features multiple swimming pools, including a rooftop infinity pool with stunning views. Operating hours are typically from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the on-site spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open daily from 9:00 AM to 6:00 PM.
  • Restaurants and Bars:

    Enjoy a variety of dining options at the hotel's restaurants and bars.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Wyndham Sea Pearl Resort Phuket

Looking for delicious dining options during your stay? Wyndham Sea Pearl Resort Phuket offers a variety of choices, from a lavish hotel buffet to delightful hotel cafe experiences.
  • The Pearl Restaurant:

    This all-day dining restaurant offers a diverse menu of international and Thai cuisine. The hotel buffet breakfast is served here, featuring a wide selection of hot and cold dishes. Expect to pay around SGD 35 per person for the buffet. Opening hours: 6:30 AM - 10:30 PM.
  • Horizon Rooftop Bar:

    Enjoy stunning sunset views while sipping on cocktails and enjoying light bites at this stylish rooftop bar. Signature dishes include Thai-inspired tapas. Opening hours: 5:00 PM - 1:00 AM.
  • Pool Bar:

    Relax by the pool and enjoy refreshing drinks and snacks at the Pool Bar. Opening hours: 10:00 AM - 7:00 PM.

Wyndham Sea Pearl Resort Phuket Airport pickups and How to Book

Need a convenient hotel to airport transfer? Wyndham Sea Pearl Resort Phuket offers hotels with airport shuttle services to make your arrival and departure as smooth as possible. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You'll need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and transport you to the hotel.

Nearby MRT Station & Bus Stops

Navigating Phuket using public transport can be a great way to explore the island. While there isn't an MRT nearby, there are several nearby bus station and bus stops nearby Wyndham Sea Pearl Resort Phuket.
  • Kathu Bus Stop:

    Located approximately 2 km from the hotel, this bus stop offers connections to Phuket Town and other parts of the island.
  • Phuket Town Bus Terminal 1:

    Situated about 10 km from the hotel, this terminal provides access to long-distance buses to other provinces in Thailand.
To use the local buses, you can purchase a ticket directly from the driver. Fares are typically very affordable.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Kathu District and the surrounding area offer a variety of nearby places to go that are perfect for families with kids. Here are a few nearby sightseeing places to consider:
  • Phuket FantaSea (4 km):

    A cultural theme park with dazzling shows, a buffet restaurant, and a shopping village. Entry price: Approximately SGD 70 per person.
  • Splash Jungle Water Park (20 km):

    A fun-filled water park with slides, pools, and attractions for all ages. Entry price: Approximately SGD 45 per person.
  • Flying Hanuman (8 km):

    An exciting zipline adventure through the rainforest canopy. Prices vary depending on the course selected.
  • Kathu Mining Museum (3 km):

    Learn about Phuket's tin mining history at this informative museum. Entry price: Approximately SGD 10 per person.
  • Tiger Kingdom Phuket (5 km):

    Get up close and personal with tigers of all sizes. Prices vary depending on the interaction selected.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Thailand!

Where to eat near Wyndham Sea Pearl Resort Phuket (Kathu District)

Craving some delicious nearby dining options? Kathu District offers a wide variety of local food and international cuisine. Here are a few food eatiries near me to check out:

Cafes/Restaurants:

  • Starbucks (Central Festival Phuket):

    Enjoy your favourite coffee and pastries at this well-known chain.
  • MK Restaurant (Central Festival Phuket):

    A popular hot pot restaurant chain offering a variety of ingredients and soup bases.
  • Wine Connection Deli & Bistro (Central Festival Phuket):

    A great place to enjoy wine, cheese, and other European-inspired dishes.

Local Street Food:

  • Pad Thai:

    Stir-fried rice noodles with shrimp, tofu, and peanuts.
  • Mango Sticky Rice:

    Sweet sticky rice with fresh mango and coconut milk.
  • Tom Yum Soup:

    A spicy and sour soup with lemongrass, galangal, and chili peppers.
  • Green Curry:

    A creamy coconut milk curry with green chilies, vegetables, and meat.
  • Roti:

    A type of flatbread served with sweet or savoury fillings.

Shopping places near Wyndham Sea Pearl Resort Phuket (Kathu District)

Looking for some retail therapy? Kathu District and the surrounding area offer a variety of nearby shopping options, from malls near hotel to local markets.
  • Central Festival Phuket:

    A large shopping mall with a wide variety of dept stores near me, restaurants, and entertainment options.
  • Jungceylon Shopping Mall (Patong):

    Another large shopping mall with a similar selection of shops near me and restaurants.
  • Banzaan Fresh Market (Patong):

    A local market where you can find fresh produce, seafood, and souvenirs.

Other Places to Stay Near Wyndham Sea Pearl Resort Phuket

Looking for alternative accommodations? Kathu District offers a variety of options, from affordable hotels nearby to luxurious five star hotels near me.

Luxury/5–6 Star Hotels Nearby:

  • Rosewood Phuket:

    A stunning resort with private villas and exceptional service.
  • The Surin Phuket:

    A beachfront resort with elegant accommodations and a tranquil atmosphere.
  • Trisara:

    A luxurious resort with private pool villas and breathtaking ocean views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Thailand!

Four-Star Hotels Nearby:

  • Novotel Phuket Kamala Beach:

    A family-friendly hotel with a beachfront location and a variety of activities.
  • Thavorn Beach Village Resort & Spa Phuket:

    A secluded resort with private beaches and lush gardens.
  • Andamantra Resort and Villa Phuket:

    A stylish resort with stunning views and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Thailand!

Three-Star Hotels Nearby:

  • The Palms Residence:

    A comfortable and affordable hotel with a convenient location.
  • Patong Premier Resort:

    A budget-friendly hotel with a rooftop pool and a central location.
  • Baan Boa Resort:

    A charming resort with traditional Thai architecture and a peaceful atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Thailand!

Conclusion

Planning your trip to Phuket and considering Wyndham Sea Pearl Resort Phuket? With its stunning location, luxurious amenities, and excellent service, it's a fantastic choice for a memorable holiday. Hotel availability can vary, so it's always best to book in advance to secure your preferred room type. Ready to make your hotel reservations? Traveloka offers a wide range of options and competitive prices to make your room booking process easy and convenient. Don't miss out on the opportunity to experience the best of Phuket! book cheap hotels in Thailand cheap hotels nearby

All facilities in Wyndham Sea Pearl Resort Phuket

Swimming Pool Wyndham Sea Pearl Resort Phuket
Swimming Pool
Fitness Center Wyndham Sea Pearl Resort Phuket
Fitness Center
Common Space Wyndham Sea Pearl Resort Phuket
Common Space
Lobby Wyndham Sea Pearl Resort Phuket
Lobby
Accommodation Services Wyndham Sea Pearl Resort Phuket
Accommodation Services

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Cafe
  • Hot breakfast
  • Set menu lunch

General

  • AC
  • Banquet
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Beach towel
  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Hotel Services

  • Concierge
  • Doorman
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Laundry

Family-friendly Facilities

  • Kids club

Transportation

  • Area shuttle

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Wyndham Sea Pearl Resort Phuket

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Wyndham Sea Pearl Resort Phuket
192
Number of floors in Wyndham Sea Pearl Resort Phuket
2
Another facilities in Wyndham Sea Pearl Resort Phuket
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Wyndham Sea Pearl Resort Phuket

What are available facilities at Wyndham Sea Pearl Resort Phuket?
There are top facilites at Wyndham Sea Pearl Resort Phuket such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Wyndham Sea Pearl Resort Phuket?
The standard check-in time at Wyndham Sea Pearl Resort Phuket is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Wyndham Sea Pearl Resort Phuket provide breakfast?
Yes, Wyndham Sea Pearl Resort Phuket provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Wyndham Sea Pearl Resort Phuket
Wyndham Sea Pearl Resort Phuket has a 5.0-star rating.
How many floors does Wyndham Sea Pearl Resort Phuket have?
Wyndham Sea Pearl Resort Phuket has 2.
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More Reviews from Other Guests in Wyndham Sea Pearl Resort Phuket

7.6
Pleasant
From 979 reviews
Cleanliness

7.6

Room Comfort

8.2

Location

7.2

Service and Facilites

7.4

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Traveler Reviews Wyndham Sea Pearl Resort Phuket

Number of reviews per page
20
40
Top reviews
Elizabeth
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The food in the restaurant was horrible , the attention in the restaurant was good but the food is terrible, the hotel not The hotel administration does not comply with what they promote on their website.
Nora
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My experience and management didn't even reply to me: I am writing to formally file a complaint regarding my recent stay at Wyndham Sea Pearl. My experience was far below expectations and caused significant stress and discomfort during what was supposed to be a celebratory trip for my 40th birthday. We arrived at the hotel around 1:30 AM after over 23 hours of travel, exhausted and eager to rest. Unfortunately, the welcome we received was far from hospitable. The staff at the front desk were arguing among themselves and did not greet us upon arrival. When I requested our room information, the staff member who assisted us provided minimal details and seemed dismissive. When we entered our assigned room, we discovered that it was in poor condition and found mouse droppings on the tray with the toothbrushes and shampoo. Feeling extremely uncomfortable, my husband inspected the room further, but we reluctantly decided to sleep and address the issue in the morning. The following day, I requested a room change. Initially, the staff claimed no rooms were available but promised to relocate us later in the day. After packing our items and preparing to leave for lunch, I visited the front desk to confirm the arrangement, only to find that no one seemed aware of the request. After reminding a staff member of the situation, we were finally assured of a new room. Upon returning to the hotel, the new room presented a different issue: roaches. This was the final straw for us.
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derek
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My 1st day was terrible, the TV was not working. There was water leaking under the sink in the bathroom. I slipped and hurt my knee and my leg hurtkneehurt my leg and hurt my knee.
Black
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our first room has ants everywhere. They sprayed and it didn't work. They were even in the bed. Move us in a different room but it was a downgrade from my original booking. But nothing was offered for the inconvenience, no free day or even a refund for a night of no sleep because of ants. I'm waiting on the receipt as my rate should have changed because we got a downgrade.
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Damien
icon-Leisure
Leisure
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Disappointing Experience – Would Not Recommend If you’re looking for a lively, welcoming atmosphere, this is not the place. Throughout my entire week, I encountered only a handful of other guests, leaving the hotel feeling eerily empty, quiet, and devoid of energy. The location was particularly inconvenient. Situated high in the hills, it’s isolated with no footpaths nearby, making walking to places like Bangla Road — as some reviews suggested — impossible. In reality, you will need to arrange transport for every trip, and the drive is much longer than advertised, especially with traffic. The property itself is large and confusing to navigate, with no elevators, countless stairs, and winding pathways. At times, it felt more like wandering through a deserted complex than staying at a resort. The breakfast offering was disappointing. Despite being promoted as a buffet, it consisted of a limited selection: a few pastries, some eggs, and a small amount of fruit. Hot dishes often appeared cold and unappetizing, and the dining area was consistently empty, adding to the sense of isolation. As for the pools, they were also empty — and while that might initially seem appealing, the visible broken floorboards around the area raised serious safety concerns. Overall, I would recommend researching other options if you’re seeking a more comfortable and enjoyable stay.
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Simon
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The place was terrible not clean at all insect inside the room and in bed the showers so dirty
Ana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Property needs some maintenance done. It’s a little rundown.
Albert
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This is a BIG resort. It's also showing its age in some ways. The two of those factors I think are why some reviews are negative. The property is well maintained, and the staff is helpful but spread thin by the size of the resort.
Magdalene
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The initial check in process was very chaotic and not very welcoming Receptionist was yelling at a difficult guest. The overall cleanliness was of a very poor standard, eg stains on the bedsheets. The accommodation is best suited to the young crowd. The nights were very loud and catching a good nights sleep was difficult with the road noise of all the bikes pulling in from a long night out.
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Nicholas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Our stay started off a little rocky with the 2 rooms we requested not being available. Were looking for privacy hence the two separate rooms for 3 travelers. They said it would be ready the next day. It wasn't. We had packed all our belongings just to have to unpack again. Twice we did this. Finally they gor us our rooms. One room was ok. Second room wasnt stocked properly but not the end of the world. Plunge pool was less than desirable and clearly hadnt been cleaned. Didnt even bother to mention to staff at that point. For the price we paid not the greatest value. The plus side.......Great location close to town if you grab a taxi or a Grab. Grounds are nice along with the common pools. Food / Coffee /Beer overpriced but most hotels are as well.
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Bruno
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excelente
Avery
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

OVERALL HORRIBLE!!! I’ve traveled to over 40 countries and this has been by far the worst resort I’ve ever been at. I stayed here for 7 night. The first night was in a deluxe room and the other 6 nights was in a suite. The deluxe room was filthy. The pillows were wet, sheets had stains, shower had mold, and the hot tub had dirt and rust. I called the front desk over 10 times to have someone come look at the room but i got no answer. Only when i went ti the front desks did they send someone to look at the room. When they came up to my room i pointed everything out and the guy said ok and never came back to my room. Because of the inconvenience the front desk gave me a late checkout time but one if the cleaning ladies knocked on my door twice to tell me i had to leave. She went as far as sticking her foot in the door so i couldn’t close it and slapped my hand down. There’s no management on the grounds so i had to make a complaint with the front desk only for them not to do anything at all. I wasn’t accommodated in any way. They gave me a number to reach out to one of the managers but they never responded to my messages. The property is very dated and run down. The wood by the pools are chipped and cracked to the point i almost got a splinter from walking on it. Very poor experience overall. I would never recommend this place to anyone.
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maribeth
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

There’s a lot of maintenance issue from leaky ceiling,faucet not draining and bedroom lock not functioning properly.poor lighting in the street in between villas.wecould not find our room.the place is roomy and clean .it was a pleasant stay otherwise
Vinod
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We travelled so many hours by flight to reach the hotel. We were exhausted. At the lobby they were canvassing us to take a tour with Wyndham club. She inconsiderate of them to push on that not realizing that we have travelled a long way. Very bad service at the check in lobby
Michael
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

TLDR: DO NOT STAY HERE. This place is one of the most disorganized accommodations I’ve ever stayed in. From the moment I checked in, the room was a mess, and the other guest trying to check in was facing the same issue. They informed us that the property was overbooked and would shuttle us to a sister property. However, I insisted on staying in the suite I had booked, as I had paid for it. Surprisingly, the staff member offered to upgrade me to a free room for one night. I accepted and spent the night in the upgraded room, which was pleasant but lacked basic amenities like a working shower and stains throughout the unit, indicating poor maintenance. The next day, it was time to change rooms. All three employees at the desk were engrossed in customer service issues related to my check-in experience. I stood there for about 30-45 minutes before one of them finally managed to assist me. Fortunately, they had our room ready as promised and moved our luggage. While waiting I overheard the same conversations happening about "we have no rooms, but I can put you in an upgraded one and if you want to continue to stay there you have to pay extra per night in addition to what you've already paid." In my opinion, I think it's a scam that they're trying to pull in order to get guests to pay more for upgrades. Due to character limit my full review won’t fit. See google reviews for full details.
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Jose E
icon-Leisure
Leisure
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Initially the property seems nice and clean, rooms are clean to be honest, nothing wrong about it, but maintenence and cleanliness of the ponds (little pools) by the rooms is very bad...water dirty and a bit smelling... no shuttke to the beacj as advertised and after A/C pipe broke and leak at night, I found myself on the floor when walked to the coffee area... phone lines didn't work, couldn't ask for help, had to walk down to the front desk...no manager on site for over two months as i was told...personnel is unprofessional, they can't help in any way...very limited English-speaking knowledge...real bad experience.
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Omar
icon-with Friends
with Friends
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I don’t normally write reviews but I felt like had to as this hotel was terrible, they don’t clean your room you have to keep calling them numerous times and when they finely do they don’t even change your sheets they use the same ones and also they never change towels or even add toilet paper it’s a hassle to get it done, at reception there is always someone arguing about something with the staff. I mean I did read the bad reviews before booking but it was cheapest I could find so I went with it as I needed to be in that area but I didn’t realise would be so bad
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linda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

On a scale of 1-10, this place was fine. No frills, definetly could use a deep scrub down. Moldy seats by the pool. Our hot tub didn’t get hot, but that was fine because it’s hot outside and we didn’t need it. Breakfast was bad and over priced but getting food delivered was easy. Only thing that really bothered me was the feeling of being trapped. When I booked, I was not aware that it is impossible to walk anywhere. Hotel is located off a busy/dangerous highway so walking anywhere was off the table (I did it once and it was scary) cabs were very very difficult to get and when you did get one they would over charge you because what other option do you have? If you’re going to stay here, rent a scooter and don’t have any expectations or standards.
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Lee
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I would strongly advise you to stay at another hotel! You will be terribly disappointed!
Nabil
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Old property needs updating too expensive, staff is stressed out…
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Exterior 4 Wyndham Sea Pearl Resort Phuket

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7.6
Pleasant
From 979 reviews
Cleanliness

7.6

Room Comfort

8.2

Location

7.2

Service and Facilites

7.4

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Traveler Reviews Wyndham Sea Pearl Resort Phuket

Number of reviews per page
20
40
Top reviews
Elizabeth
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The food in the restaurant was horrible , the attention in the restaurant was good but the food is terrible, the hotel not The hotel administration does not comply with what they promote on their website.
Nora
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My experience and management didn't even reply to me: I am writing to formally file a complaint regarding my recent stay at Wyndham Sea Pearl. My experience was far below expectations and caused significant stress and discomfort during what was supposed to be a celebratory trip for my 40th birthday. We arrived at the hotel around 1:30 AM after over 23 hours of travel, exhausted and eager to rest. Unfortunately, the welcome we received was far from hospitable. The staff at the front desk were arguing among themselves and did not greet us upon arrival. When I requested our room information, the staff member who assisted us provided minimal details and seemed dismissive. When we entered our assigned room, we discovered that it was in poor condition and found mouse droppings on the tray with the toothbrushes and shampoo. Feeling extremely uncomfortable, my husband inspected the room further, but we reluctantly decided to sleep and address the issue in the morning. The following day, I requested a room change. Initially, the staff claimed no rooms were available but promised to relocate us later in the day. After packing our items and preparing to leave for lunch, I visited the front desk to confirm the arrangement, only to find that no one seemed aware of the request. After reminding a staff member of the situation, we were finally assured of a new room. Upon returning to the hotel, the new room presented a different issue: roaches. This was the final straw for us.
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derek
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My 1st day was terrible, the TV was not working. There was water leaking under the sink in the bathroom. I slipped and hurt my knee and my leg hurtkneehurt my leg and hurt my knee.
Black
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our first room has ants everywhere. They sprayed and it didn't work. They were even in the bed. Move us in a different room but it was a downgrade from my original booking. But nothing was offered for the inconvenience, no free day or even a refund for a night of no sleep because of ants. I'm waiting on the receipt as my rate should have changed because we got a downgrade.
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Damien
icon-Leisure
Leisure
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Disappointing Experience – Would Not Recommend If you’re looking for a lively, welcoming atmosphere, this is not the place. Throughout my entire week, I encountered only a handful of other guests, leaving the hotel feeling eerily empty, quiet, and devoid of energy. The location was particularly inconvenient. Situated high in the hills, it’s isolated with no footpaths nearby, making walking to places like Bangla Road — as some reviews suggested — impossible. In reality, you will need to arrange transport for every trip, and the drive is much longer than advertised, especially with traffic. The property itself is large and confusing to navigate, with no elevators, countless stairs, and winding pathways. At times, it felt more like wandering through a deserted complex than staying at a resort. The breakfast offering was disappointing. Despite being promoted as a buffet, it consisted of a limited selection: a few pastries, some eggs, and a small amount of fruit. Hot dishes often appeared cold and unappetizing, and the dining area was consistently empty, adding to the sense of isolation. As for the pools, they were also empty — and while that might initially seem appealing, the visible broken floorboards around the area raised serious safety concerns. Overall, I would recommend researching other options if you’re seeking a more comfortable and enjoyable stay.
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Simon
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The place was terrible not clean at all insect inside the room and in bed the showers so dirty
Ana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Property needs some maintenance done. It’s a little rundown.
Albert
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This is a BIG resort. It's also showing its age in some ways. The two of those factors I think are why some reviews are negative. The property is well maintained, and the staff is helpful but spread thin by the size of the resort.
Magdalene
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The initial check in process was very chaotic and not very welcoming Receptionist was yelling at a difficult guest. The overall cleanliness was of a very poor standard, eg stains on the bedsheets. The accommodation is best suited to the young crowd. The nights were very loud and catching a good nights sleep was difficult with the road noise of all the bikes pulling in from a long night out.
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Nicholas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Our stay started off a little rocky with the 2 rooms we requested not being available. Were looking for privacy hence the two separate rooms for 3 travelers. They said it would be ready the next day. It wasn't. We had packed all our belongings just to have to unpack again. Twice we did this. Finally they gor us our rooms. One room was ok. Second room wasnt stocked properly but not the end of the world. Plunge pool was less than desirable and clearly hadnt been cleaned. Didnt even bother to mention to staff at that point. For the price we paid not the greatest value. The plus side.......Great location close to town if you grab a taxi or a Grab. Grounds are nice along with the common pools. Food / Coffee /Beer overpriced but most hotels are as well.
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Bruno
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excelente
Avery
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

OVERALL HORRIBLE!!! I’ve traveled to over 40 countries and this has been by far the worst resort I’ve ever been at. I stayed here for 7 night. The first night was in a deluxe room and the other 6 nights was in a suite. The deluxe room was filthy. The pillows were wet, sheets had stains, shower had mold, and the hot tub had dirt and rust. I called the front desk over 10 times to have someone come look at the room but i got no answer. Only when i went ti the front desks did they send someone to look at the room. When they came up to my room i pointed everything out and the guy said ok and never came back to my room. Because of the inconvenience the front desk gave me a late checkout time but one if the cleaning ladies knocked on my door twice to tell me i had to leave. She went as far as sticking her foot in the door so i couldn’t close it and slapped my hand down. There’s no management on the grounds so i had to make a complaint with the front desk only for them not to do anything at all. I wasn’t accommodated in any way. They gave me a number to reach out to one of the managers but they never responded to my messages. The property is very dated and run down. The wood by the pools are chipped and cracked to the point i almost got a splinter from walking on it. Very poor experience overall. I would never recommend this place to anyone.
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maribeth
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

There’s a lot of maintenance issue from leaky ceiling,faucet not draining and bedroom lock not functioning properly.poor lighting in the street in between villas.wecould not find our room.the place is roomy and clean .it was a pleasant stay otherwise
Vinod
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We travelled so many hours by flight to reach the hotel. We were exhausted. At the lobby they were canvassing us to take a tour with Wyndham club. She inconsiderate of them to push on that not realizing that we have travelled a long way. Very bad service at the check in lobby
Michael
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

TLDR: DO NOT STAY HERE. This place is one of the most disorganized accommodations I’ve ever stayed in. From the moment I checked in, the room was a mess, and the other guest trying to check in was facing the same issue. They informed us that the property was overbooked and would shuttle us to a sister property. However, I insisted on staying in the suite I had booked, as I had paid for it. Surprisingly, the staff member offered to upgrade me to a free room for one night. I accepted and spent the night in the upgraded room, which was pleasant but lacked basic amenities like a working shower and stains throughout the unit, indicating poor maintenance. The next day, it was time to change rooms. All three employees at the desk were engrossed in customer service issues related to my check-in experience. I stood there for about 30-45 minutes before one of them finally managed to assist me. Fortunately, they had our room ready as promised and moved our luggage. While waiting I overheard the same conversations happening about "we have no rooms, but I can put you in an upgraded one and if you want to continue to stay there you have to pay extra per night in addition to what you've already paid." In my opinion, I think it's a scam that they're trying to pull in order to get guests to pay more for upgrades. Due to character limit my full review won’t fit. See google reviews for full details.
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Jose E
icon-Leisure
Leisure
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Initially the property seems nice and clean, rooms are clean to be honest, nothing wrong about it, but maintenence and cleanliness of the ponds (little pools) by the rooms is very bad...water dirty and a bit smelling... no shuttke to the beacj as advertised and after A/C pipe broke and leak at night, I found myself on the floor when walked to the coffee area... phone lines didn't work, couldn't ask for help, had to walk down to the front desk...no manager on site for over two months as i was told...personnel is unprofessional, they can't help in any way...very limited English-speaking knowledge...real bad experience.
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Omar
icon-with Friends
with Friends
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I don’t normally write reviews but I felt like had to as this hotel was terrible, they don’t clean your room you have to keep calling them numerous times and when they finely do they don’t even change your sheets they use the same ones and also they never change towels or even add toilet paper it’s a hassle to get it done, at reception there is always someone arguing about something with the staff. I mean I did read the bad reviews before booking but it was cheapest I could find so I went with it as I needed to be in that area but I didn’t realise would be so bad
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linda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

On a scale of 1-10, this place was fine. No frills, definetly could use a deep scrub down. Moldy seats by the pool. Our hot tub didn’t get hot, but that was fine because it’s hot outside and we didn’t need it. Breakfast was bad and over priced but getting food delivered was easy. Only thing that really bothered me was the feeling of being trapped. When I booked, I was not aware that it is impossible to walk anywhere. Hotel is located off a busy/dangerous highway so walking anywhere was off the table (I did it once and it was scary) cabs were very very difficult to get and when you did get one they would over charge you because what other option do you have? If you’re going to stay here, rent a scooter and don’t have any expectations or standards.
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Lee
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I would strongly advise you to stay at another hotel! You will be terribly disappointed!
Nabil
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Old property needs updating too expensive, staff is stressed out…
Number of reviews per page
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