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Best Western Plus Mentor-Cleveland Northeast
Hotels
9.2
/10
Exceptional
959 reviews
What Guests Say About Their Stay
Virginia
10.0
/ 10
Loved the look of the place. The staff weee all very friendly and helpful
The only thing I might do differently is change up the breakfast food with some pancakes or sausage, gravy and biscuits. The scrambled eggs can sometimes get a little moist and no flavor
WILLIAM
10.0
/ 10
My only issue is that this is the second time I have stayed there and the restaurant was not open.
MR GARY L
10.0
/ 10
Loved everything. Great breakfast items. Classic older hotel but everything was great.
In the Area
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8434 Mentor Avenue, Lake County, Ohio, United States, 44060
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Best Western Plus Mentor-Cleveland Northeast
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What's around Best Western Plus Mentor-Cleveland Northeast
8434 Mentor Avenue, Lake County, Ohio, United States, 44060
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Discover More About Best Western Plus Mentor-Cleveland Northeast
Location
Best Western Plus Mentor-Cleveland Northeast is located in area / city Lake County.
About Best Western Plus Mentor-Cleveland Northeast
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Best Western Plus Mentor-Cleveland Northeast exclusively for you.
Best Western Plus Mentor-Cleveland Northeast is a hotel with great comfort and excellent service according to most hotel's guests.
Best Western Plus Mentor-Cleveland Northeast is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Best Western Plus Mentor-Cleveland Northeast
Others
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Welcoming drinks
- Newspaper in lobby
- Express check-out
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
General
- Swimming pool
- Fireplace in lobby
- Banquet
- Parking
Food and Drinks
- Bar
- Breakfast
Transportation
- Bus/truck parking
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Best Western Plus Mentor-Cleveland Northeast
Important Note
- Pet deposit: USD 25 per day
- Pet fee: USD 40 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Western Plus Mentor-Cleveland Northeast | 49 |
Another facilities in Best Western Plus Mentor-Cleveland Northeast | Others, Coffee/tea in lobby, Smoke-free area, Safety deposit box, Laundry service |
Frequently asked question in Best Western Plus Mentor-Cleveland Northeast
What are available facilities at Best Western Plus Mentor-Cleveland Northeast?
There are top facilites at Best Western Plus Mentor-Cleveland Northeast such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Mentor-Cleveland Northeast?
The standard check-in time at Best Western Plus Mentor-Cleveland Northeast is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Best Western Plus Mentor-Cleveland Northeast provide breakfast?
Yes, Best Western Plus Mentor-Cleveland Northeast provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Plus Mentor-Cleveland Northeast
Best Western Plus Mentor-Cleveland Northeast has a 2.5-star rating.
How many rooms are available at Best Western Plus Mentor-Cleveland Northeast
Best Western Plus Mentor-Cleveland Northeast has 49.
See All
More Reviews from Other Guests in Best Western Plus Mentor-Cleveland Northeast
Overall Ratings & Reviews Best Western Plus Mentor-Cleveland Northeast
Other sources (959)
9.2
Exceptional
From 959 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
8.0
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Best Western Plus Mentor-Cleveland Northeast
Number of reviews per page
20
40
Top reviews
Julianne
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Advertised as a 3 star hotel but it felt like only a 2. I was disappointed that the restaurant is closed for the time being. There are several restaurants nearby though. The property and room was clean but dated and worn. The beds were a bit lumpy but not unbearable.
Virginia
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Loved the look of the place. The staff weee all very friendly and helpful
The only thing I might do differently is change up the breakfast food with some pancakes or sausage, gravy and biscuits. The scrambled eggs can sometimes get a little moist and no flavor
WILLIAM
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
My only issue is that this is the second time I have stayed there and the restaurant was not open.
Clare
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Shower didn't drain
Mahmoud
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Property looks descent from outside, My hotel room furniture were worn out, leather chair is torn, bathroom door needs painting, not enough towels, shampoo was extremely small for two people.
MR GARY L
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved everything. Great breakfast items. Classic older hotel but everything was great.
Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
nice hotel, clean, friendly
Maurice
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I liked the different design of the lobby and the exterior compared to most hotels. I was disappointed that the restaurant they advertised having had been closed for awhile due to staffing issues.
Robert
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
hard to view tv from anywhere but bed!
Brian
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This was a second time to this location. We left disappointed and discouraged.
We have a King Suite Room.
1. Our shower wall had a large amount of a woman's hair who had previously used the room.
2. Arriving at 9:10 a.m. for a free breakfast...ends at 9:30 a.m.
There was little or no breakfast to enjoy. A new batch of scrambled eggs did arrive @ 9:15 a.m. There were a few sausage links that looked like they had been there for a while. There was no bacon or breakfast potatoes.
I asked if anything else was going to be prepared...no was the answer I received.
Upon checking out, my expressed her concerns. There was little no concern for their lack of effort to be better than average or at least average.
When you pay over $330 for a two-night stay, you HAVE to be better than that.
We will not be back. Shame on you!
Read More
Jeffrey
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No bar open, no restaurant open, no room service, and the pool burned your eyes. It smelled like bleach not chlorine.
Anneke
Business and Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Although the property is older and very nice we were disappointed that the lounge and restaurant was closed. The room was older but clean and we did have a few ants on the side table. They are probably due for there bug spray of the property.
Christina
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The rooms might be dated and worn, but the beds are clean and comfortable. Breakfast is made well and yummy! Check-in was a breeze. It’s quiet inside making you think you are the only one’s there.
Pamela
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved the historical aspects of the property. It was unfortunate that the bar/restaurant were not open, however. The breakfast area as neat, clean, and well-stocked. The gentleman working the breakfast room was great! Helpful and friendly.
Check in and out was efficient and friendly.
Rachelle
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean friendly upscale area
Tracy
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nicely kept hotel with friendly service. Zero complaints.
Robert
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff is very friendly and helpfull.
Greg
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
BEST breakfast ever! Our next trip we will stay ONLY here
Shearwood
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good breakfast.
Brian
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The breakfast was great. Real plates, coffee cups, glassware, flatware. The selection and quality of the food was excellent. Bacon, sausage, eggs, 4 juices, coffee, bread selection, cereal and milk.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Best Western Plus Mentor-Cleveland Northeast
Other sources (959)
9.2
Exceptional
From 959 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
8.0
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Best Western Plus Mentor-Cleveland Northeast
Number of reviews per page
20
40
Top reviews
Julianne
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Advertised as a 3 star hotel but it felt like only a 2. I was disappointed that the restaurant is closed for the time being. There are several restaurants nearby though. The property and room was clean but dated and worn. The beds were a bit lumpy but not unbearable.
Virginia
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Loved the look of the place. The staff weee all very friendly and helpful
The only thing I might do differently is change up the breakfast food with some pancakes or sausage, gravy and biscuits. The scrambled eggs can sometimes get a little moist and no flavor
WILLIAM
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
My only issue is that this is the second time I have stayed there and the restaurant was not open.
Clare
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Shower didn't drain
Mahmoud
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Property looks descent from outside, My hotel room furniture were worn out, leather chair is torn, bathroom door needs painting, not enough towels, shampoo was extremely small for two people.
MR GARY L
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved everything. Great breakfast items. Classic older hotel but everything was great.
Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
nice hotel, clean, friendly
Maurice
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I liked the different design of the lobby and the exterior compared to most hotels. I was disappointed that the restaurant they advertised having had been closed for awhile due to staffing issues.
Robert
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
hard to view tv from anywhere but bed!
Brian
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This was a second time to this location. We left disappointed and discouraged.
We have a King Suite Room.
1. Our shower wall had a large amount of a woman's hair who had previously used the room.
2. Arriving at 9:10 a.m. for a free breakfast...ends at 9:30 a.m.
There was little or no breakfast to enjoy. A new batch of scrambled eggs did arrive @ 9:15 a.m. There were a few sausage links that looked like they had been there for a while. There was no bacon or breakfast potatoes.
I asked if anything else was going to be prepared...no was the answer I received.
Upon checking out, my expressed her concerns. There was little no concern for their lack of effort to be better than average or at least average.
When you pay over $330 for a two-night stay, you HAVE to be better than that.
We will not be back. Shame on you!
Read More
Jeffrey
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No bar open, no restaurant open, no room service, and the pool burned your eyes. It smelled like bleach not chlorine.
Anneke
Business and Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Although the property is older and very nice we were disappointed that the lounge and restaurant was closed. The room was older but clean and we did have a few ants on the side table. They are probably due for there bug spray of the property.
Christina
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The rooms might be dated and worn, but the beds are clean and comfortable. Breakfast is made well and yummy! Check-in was a breeze. It’s quiet inside making you think you are the only one’s there.
Pamela
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved the historical aspects of the property. It was unfortunate that the bar/restaurant were not open, however. The breakfast area as neat, clean, and well-stocked. The gentleman working the breakfast room was great! Helpful and friendly.
Check in and out was efficient and friendly.
Rachelle
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean friendly upscale area
Tracy
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nicely kept hotel with friendly service. Zero complaints.
Robert
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff is very friendly and helpfull.
Greg
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
BEST breakfast ever! Our next trip we will stay ONLY here
Shearwood
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good breakfast.
Brian
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The breakfast was great. Real plates, coffee cups, glassware, flatware. The selection and quality of the food was excellent. Bacon, sausage, eggs, 4 juices, coffee, bread selection, cereal and milk.
Number of reviews per page
20
40