Comfort Inn & Suites Frisco - Plano

They have most facilities but breakfast strictly closes by 8:59 am itself everyday and housekeeping doesn't happen even for week long stays. I stayed for a week and it’s upto me to change towels, sheets, trash bins otherwise the hotel staff wouldn’t bother!

Old

The motel is old and smells/ staffed Room is clean but smells old/ bad. The breakfast is low level very basic Overall is not worth the money you spend

No comment

Staff was very polite and helpful

Outdated building and everything after that.

Nice quiet location

Good

Bad customer service

To expensive for what was offered. Terrible breakfast, was not properly inducted or oriented to the amenities available, awful view out the window, to blinds or shutter so morning light just kills you, unstable wiffi, small tv, tiny and dreadfull soap, phone didnt work at room… honestly a motel would have been better.

3rd floor room, nice elevated ceiling. Sorely lacking hooks in bathroom. Mild mildew smell in bathroom. Breakfast may have been the worst we've had--no fruit, weak coffee, half of the days there were no eggs (they didn't run out). On no-eggs days, they served sausage patties AND links, and biscuits that were okay. Buffet staff was very nice. Front desk staff seemed out of it. Tried to get a south-facing room and were told rooms are issued randomly, and we couldn't make a request. New carpet throughout!

Bathroom,sink, walls were nasty. Ceiling was mold or something. Not to mention, I chosen to pay at property (Book now pay later)and they ran my card before it was time to even check in. When i called and asked why and response was basically they did it because they wanted to. So happen my card was locked. Rooms need upgraded. I stayed 2 nights and house keeping didn't offer anything!!! I have pictures and it will not let me load me load them.

Friendly staff! Great service. Hot breakfast was awesome! Nice area

The lady at check-in was very friendly and helpful. We were able to check in early and she got us right in. The day we checked out, we left for an appointment early in the morning and came back at 10:30 a.m. to get our stuff and check out. The key card had already been deactivated and we got locked out of our room. We had to go back downstairs and have the man reactivate our key card. He said they deactivate close to check out. The card should not deactivate until 11 since we need to get our stuff and load the car in multiple trips. Frustrating.

Check in time took longer than expected. It also only had one person at the front counter. There was an issue with them accepting my car type and once in at 3 o’clock with our check in our room wasn’t ready till 445. The room was tidy, but cleaning this in the bathroom was not very good around the toilet around the floor was like a cracking like when she stepped on it it lifts up of course Lance has staining on it, and there was dust. We were in a hurry so we didn’t get to fully expect the room, but those are the first things offsite was the bathroom stains and the cracking of the floor and the water pressure from the shower elevator looks very beaten and it makes some noise but the lobby was clean. It was a rainy day, but it was still clean. The walls are very thin. You can hear the person on the room next to you having a conversation Because I’ve been on better comfort suites I would not visit this one or say again based off of the clue, this was not superior.

Dirty mattresses dirty room not clean

Very good and clean hotel!

Clean respectable property.

This place sucked was diety lighbulbs in room were burnt out staff did not want to fix

Tv needs some work very hard to operate.