Comfort Suites Madison West

Great hotel for the price! Always clean and the breakfast is always fresh

I love this hotel and stay here everytime I pass through Madison. The staff is always kind, the room is always clean. The rooms are very spacious and quiet. The parking lot is well lit and quiet. I definitely recommend staying here.

Guy was revving his truck engine at 1 am and onward outside. The second time I called the front desk about it (because it didn’t stop), I said I would call the police if it doesn’t stop. Guy could drive to any other empty office building property nearby and top up his battery or whatever, rather than in front of all of the hotel windows. Because of this, I discovered the window was not closed, couldn’t be latched. Faucet in shower missing caulk. Safe could not be used. Other than that, it was a cheap and clean place….

Large rooms. But, dingy. Beds could have been comfier and breakfast was pretty decent. Nice selection.

Sadly, on sunday morning at 6 AM after a shower I found out the hair dryer (that I specifically asked about prior to check in) was BROKEN...I have waist length hair and had to be to a meeting by 8...WET HAIR and ALL!!! Front desk just said sorry maint doesn't get her until 8

Clean facility for the most part and friendly staff. Not to mention they have free breakfast and a pool if that's your thing.

Love coming here! Everytime I pass through this is my hotel of choice. It’s quiet, clean, and the staff is always is so kind.

Staff did not know how to bill for accommodation and tried to swipe my card multiple times for deposit. When inquiring about the deposit staff were rude and claimed Expedia charged my card instead of the hotel.

The beds were very clean in the room but the rest of the room was not so clean. The hallways smelled of marijuana. The shower was nice and had good pressure.

Good experience, the only negative part was that there were no curtains on the windows to block out the lights outside

It’s a great place to stay for cheap. Nothing fancy but clean and in a good area.

This hotel was very quiet and the beds were very comfy. As someone with allergies to scented detergents and cleaners, I did okay here, which is a big plus for me. I liked how they had affordable pizza delivery options and cheap happy hour beverages. (Though I wish there were non alcoholic ones). The shower has great water pressure and temperature. It was also very easy to get to the isthmus from here. I have to admit that there were a few down sides. The hot tub was never hot, just warm, but it was nice and big. I was disconcerted by the digital gaming (gambling?) in the dining area and pool. I didn't end up getting breakfast because of that, which made the experience unpleasant. Breakfast had very few options. However, staff was nice and I enjoyed my stay over all.

It was a nice stay. I have stayed here a few different times over the last year for business. It is comfortable, has a great breakfast and is reasonable in price.

Nice stay friendly staff , clean hallways clean room overall a good stay will stay there again

Breakfast was fabulous. The only stain on the experience was check in time. The lady at the front desk was standing outside the front door smoking with two gentlemen. When we went inside they all followed us and the front desk lady and the two gentlemen made us very uncomfortable with the questions they were asking and comments they were making.

My husband and I arrived around 10 p.m., after a work party. There was no staff to check us in- no one at the front desk although all lights were on and it appeared someone had been working at the front desk recently. We called the hotel 5 or 6 times to try to get the attention of ANYONE to come check us in. We sat there while the phone continued to ring and no one answered. Finally we tried calling the corporate company. They weren't able to help since we booked through a third party (hotels.com). It had been about 25-30 minutes, we were tired, and we almost left when finally a staff member showed up to check us in. This was not pleasing after being tired and just needing a place to sleep. The staff member did not offer an apology or reason why he was not available. The hotel itself was nice, and the breakfast was good. The bathroom in the room was not very clean, but other than that, the room was nice. Overall, if the staff can be available, this would be a fine place to stay, although we probably won't stay here again due to our experience.

Bed sheets dirty with hair, super gross.

We always enjoy staying at this location. Awesome pool, all around nice facility.

Nice room. Quiet.

Good location