What do past guests say about Croix Grand Hotel?

Croix Grand Hotel is well-known for its Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Croix Grand Hotel

Name: Croix Grand Hotel
Address: 6525 Us Highway 27 N, Highlands County, Florida, United States, 33870, 6525 Us Highway 27 N, Florida, 33870, United States
Rating: 6.8

Hotels

6.8

/10

Pleasant

348 reviews

What Guests Say About Their Stay

Justin

10.0

/ 10

That if something gets damaged on the property the employee are very quick and cleanly at fixing the issue at hand.

stephanie

10.0

/ 10

It was awesome I always have great experiences the accommodations are excellent hotel services excellent I never have any complaints

Cindy

10.0

/ 10

Staff was very nice the property is going through renovations. Conference rooms were used for storage of mattresses. The area was nice and peaceful.

In the Area

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6525 Us Highway 27 N, Highlands County, Florida, United States, 33870

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at Croix Grand Hotel is a good choice when you are visiting Highlands County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Croix Grand Hotel

6525 Us Highway 27 N, Highlands County, Florida, United States, 33870

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Location

Staying at Croix Grand Hotel is a good choice when you are visiting Highlands County.

About Croix Grand Hotel

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Croix Grand Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in Croix Grand Hotel

Others

Hotel Services

Laundry service
Newspaper in lobby
Express check-out
Multilingual staff
24-hour Receptionist

General

Banquet
Parking
Terrace

Business Facilities

Meeting rooms
Business center
Conference rooms

Things to Do

Outdoor pool
Picnic area

Public Facilities

Others
Safety deposit box

Transportation

Bus/truck parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Croix Grand Hotel

Important Note

Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Early check-in fee: USD 20 (subject to availability)
Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 16:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Croix Grand Hotel	140
Number of floors in Croix Grand Hotel	2
Another facilities in Croix Grand Hotel	Laundry service, Newspaper in lobby, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Croix Grand Hotel

What are available facilities at Croix Grand Hotel?

There are top facilites at Croix Grand Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Croix Grand Hotel?

The standard check-in time at Croix Grand Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00

Does Croix Grand Hotel provide breakfast?

Yes, Croix Grand Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Croix Grand Hotel

Croix Grand Hotel has a 2.5-star rating.

How many floors does Croix Grand Hotel have?

Croix Grand Hotel has 2.

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More Reviews from Other Guests in Croix Grand Hotel

Overall Ratings & Reviews Croix Grand Hotel

Other sources (348)

6.8

Pleasant

From 348 reviews

Cleanliness

6.8

Room Comfort

7.2

Service and Facilites

8.0

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Traveler Reviews Croix Grand Hotel

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Top reviews

Katherine

Leisure with Partner

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Unfortunately, my experience was terrible. The door to my room didn’t lock properly, and there was a creepy door in the middle of the rooms. After a long drive, we found out that there was no water for a shower. The photos online were misleading, and if we could give this hotel zero stars, we absolutely would.

Marquell

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

N/A

Hatice Sibel

Leisure Family

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

A terrible roadside hotel, it doesn't even deserve a single star. The pictures shown online and on Expedia are misleading and unrealistic. The staff is rude. The breakfast, which consisted of waffles and ciriel, was removed at 9:05 am, and the staff didn't inform the customer that breakfast would be removed at 9:05 am. We booked the hotel for two days and barely stayed one night. The pillows and bed were terrible. The two dogs in the next room were barking incessantly, making it impossible to sleep. We told them we would be leaving the hotel in the morning and wanted a refund, but the hotel said they couldn't. Expedia said they would give us a $75 credit for later. We told them it was the hotel's fault we left and that they should refund us for the day we didn't stay, but no one listened to me and they charged us for the breakfast and the room we didn't have. I emailed the manager about this, but I haven't heard back. Please don't go to this hotel with any peace of mind. If you are going to buy tickets from Expedia, think twice. I will stop booking with Expedia because they do not stand behind their customers. As a regular traveler, I will stop buying tickets from Expedia from now on.

Kisha

Leisure

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I was put in a room with the tiniest of air conditioners and did not cool off the room. To be fair, they did try to put me in a different room, but not what I requested. They did refund my money so customer service is great. property itself needs a little more updating.

Chris

10.0

/10

Reviewed 16 week(s) ago

You could hear people talking through the walls. The grass was so high I had to take my dog to the hospital property that was behind the motel to go potty. Really needs a update. We didn't use the pool too hot outside.

Claudia

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The location was convenient for our purposes. Staff was nice but the property itself was not at the level we expected.

Raul

Business

10.0

/10

Reviewed 19 week(s) ago

I liked the bed and you have plenty of hot water. The floor lamp bulb was dead and it was concerning someone could walk up to our door, slip in the mag key, and walk in on us concerning.

Malcolm

2.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

This was the worst hotel I have ever stayed at! The whole property is in a very poor state of repair. It was dirty, noisy, and uncomfortable. There was no cable TV, and the few live channels had very poor reception. Even the lighting in the room was too dim!

Dawn

Leisure Family

2.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Terrible. We left. Trying to get our money back through Expedia. But unfortunately everytime Expedia tried to contact them, they never answered and I have never received my money back.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.