Embassy Suites by Hilton Portland Tigard

Friendly service clean hotel close to shopping mall walked to the mall from the room

The staff was super helpful place had great space

The hotel is lovely. Our room was a little musty smelling but otherwise good. We were disappointed that the heat/air-conditioning were stuck at 73°. We like it a bit cooler for sleeping.

everything was wonderful, Except a lack of hot water bathing

Quietness

Staff is pleasant, rom is large, and hotel is well maintained.

Everything was perfect. Comfortable beds. Quiet rooms, good breakfaat

Old, worn down hotel. Embassy Suites is a hotel of the past, this place needs a makeover. Gross carpet flooring that was frayed at the seems, mismatched tile and hardwood flooring. Will not stay at this hotel chain again.

Everytime we come to portland areas we love staying at the embassy suites hotel we enjoy their comfortable beds, great breakfast, excellent staff and its close to Washington square mall this is our go to hotel! Highly recommended!

Good for family

First off, we got to our room that we reserved online and it only had one bed (we paid for 2). Finally got us the correct room then charged us more money per night. Without any advanced notice they charged $17 per vehicle per night, we had 2 vehicles. Happy hour, the lady serving drinks was far from happy. She was disrespectful to my adult daughters and raised her voice at other patrons in line to have their order ready. You couldn’t see the framed menu from others in front if you so there’s no way of knowing what they were serving. On the second day, without notice, the room service man walked right into our room (mind you there’s 4 women inside) to see if we needed towels, bedding, etc. And to top it all off, the pool area closes at 9 pm. What hotel does this? 9 pm family are just getting settled in and maybe, just maybe the adults might want to utilize facilities they paid good money for.

This was a large place that was very busy wen we arrived on the weekend, but settled down come Monday. The parking lot was being repaved so we had to park across the way, but it wasn’t far to walk. Breakfast had lots of options, but the eggs were terrible. Every evening, they served free snacks and drinks which were good. The only complaint is the carpet smelled very musty! Might not be good for people with allergies.

Parking is difficult for having to pay for it. Love the breakfast great for families.

Everyone that worked there was helpful except the housekeeper who I tipped very well, but did deserve it. She didn’t vacuum, didn’t replenish my coffee, sugar, cups, and creamer. So I had to go down to the lobby to get some of the supplies. Then they didn’t have all of them. So they told me that housekeeping will go and give them to me in a couple minutes. I waited so long so I called back to see where they were. And I waited 20 minutes and called back again. I think they forgot about me so I told the girl and the girl came up and gave me cups toilet paper and sugar and more coffee. Other than that, my day was pretty good, but it really sort of pissed me off about her not cleaning my room because I stayed there a week with my cat.

Over all good stay.

The parking was not disclosed that there is a fee. Even with a payment, not enough spot to park so I had to park all the way in the back. That was a bit uncomfortable to wall after a long day. But over all it was a great place to stay.

Ot

I love the quiet, the breakfast and the get together at 530 in the dining room. Our bathroom shower and tub was not clean, soap scum and someone’s hair in tub and on the side. The couches are very worn down and could use an upgrade and some forgot to clean under the couch, other people’s garbage left behind. But all in all we will be back 😊

Everything was extremely well experienced

Beautiful place. Would have liked it if the parking was free tho