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voco Hotel Napoleon Memphis by IHG
Hotels
8.6
/10
Very Good
801 reviews
What Guests Say About Their Stay
Johnna
10.0
/ 10
The hotel was quirky and fun, the staff was friendly and attentive, and it was a great location.
Katina
10.0
/ 10
It was a great experience. We loved the room and the peaople was so friendly ans made it super easy. Excellent service.
Victoria
10.0
/ 10
This hotel is fabulous.
Central downtown location that allows you to walk to many attractions. Room was clean and very tidy. Quiet rooms and nice windows for viewing people walking to work and starting their day. Hotel offered complimentary coffee and breakfast too. I would stay at this location again in the future.
Parking and food are available right next door which are both convenient and handy too.
In the Area
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179 Madison Ave, Shelby County, Tennessee, United States, 38103
Main Facilities
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This accommodation offers:
Bar
Parking
Restaurant
Luggage storage
Elevator
Fitness center
24-hour Receptionist
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Available Room Types in voco Hotel Napoleon Memphis by IHG
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What's around voco Hotel Napoleon Memphis by IHG
179 Madison Ave, Shelby County, Tennessee, United States, 38103
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Discover More About voco Hotel Napoleon Memphis by IHG
Location
voco Hotel Napoleon Memphis by IHG is located in area / city Shelby County.
About voco Hotel Napoleon Memphis by IHG
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from voco Hotel Napoleon Memphis by IHG exclusively for you.
voco Hotel Napoleon Memphis by IHG is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at voco Hotel Napoleon Memphis by IHG.
All facilities in voco Hotel Napoleon Memphis by IHG
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
- Elevator
General
- Parking
- Fireplace in lobby
- Parking (surcharge)
Hotel Services
- Luggage storage
- 24-hour Receptionist
Business Facilities
- Business center
- Computer station
Food and Drinks
- Bar
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in voco Hotel Napoleon Memphis by IHG
Important Note
- Covered self parking fee: USD 17.00 per day (in/out privileges)
- Nearby parking fee: USD 17.00 per day
- Pet deposit: USD 100.00 per stay
- Pet fee: USD 100 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per accommodation, per stay
- Breakage deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at voco Hotel Napoleon Memphis by IHG | 58 |
Number of floors in voco Hotel Napoleon Memphis by IHG | 5 |
Another facilities in voco Hotel Napoleon Memphis by IHG | Others, Restaurant, Smoke-free area, Coffee shop, Elevator |
Frequently asked question in voco Hotel Napoleon Memphis by IHG
What is normal check-in & check-out time at voco Hotel Napoleon Memphis by IHG?
The standard check-in time at voco Hotel Napoleon Memphis by IHG is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of voco Hotel Napoleon Memphis by IHG
voco Hotel Napoleon Memphis by IHG has a 4.0-star rating.
How many floors does voco Hotel Napoleon Memphis by IHG have?
voco Hotel Napoleon Memphis by IHG has 5.
How many rooms are available at voco Hotel Napoleon Memphis by IHG
voco Hotel Napoleon Memphis by IHG has 58.
Are there any parking spots at voco Hotel Napoleon Memphis by IHG ?
Yes: Yes, there are parking spots at voco Hotel Napoleon Memphis by IHG
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More Reviews from Other Guests in voco Hotel Napoleon Memphis by IHG
Overall Ratings & Reviews voco Hotel Napoleon Memphis by IHG
Other sources (801)
8.6
Very Good
From 801 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
9.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews voco Hotel Napoleon Memphis by IHG
Number of reviews per page
20
40
Top reviews
HEATHER
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel is cute and has potential, great location for walking to FedEx Center - it has not been kept up. It is need of deep cleaning and revamp of carpets. Rooms and general areas did not feel clean.
Constance
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was nice, directly across the street is busted buildings,
Stephanie
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location to everything.
Matthew
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good enough
Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The gentleman that checked us in barely said 5 words to me and didn't tell me any information about parking or the hotel until I asked. Also no luggage racks so we had to make two trips to get all our stuff to the room, and the parking garage is not easy to get to (you have to walk outside and around the hotel to get to it). The room was just ok- tub drain was clogged so we had to wait about 30 mins between showers for the water to fully drain out, cracks in the grout so water is definitely seeping in, also needs caulking around tub and floor tiles, also there was a large opening under the sink that seemed to go under the floor, pillows were also horrible!! The area is also extremely run down and does not feel safe with homeless yelling at you & your kids.
Read More
Rob
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Too bad the restaurant was closed. This would have been an added bonus.
Tracy
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
No restaurant or bar and carpets looked old and frayed. The room halls had a smell. The mattress was the worse I have ever “tried” to sleep on. Lumpy and uncomfortable. I didn’t sleep for three days. The area is very derelict. Boarded up buildings all around. Very uncomfortable feeling when walking outside to the car. No parking attached, street or a structure next door.
Read More
Carl
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice clean room, friendly service. Very basic breakfast but fine. Easy parking next door. All the main bits of Memphis within walking distance. Lots of bars and restaurants nearby. The only disappointment was the hotel bar, which looks really nice and is fully lit up was not open. A shame a it would have been good to get a drink at the end of the day at the hotel.
Read More
Matthew
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good location, notany dining options nearby
Judy
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Deception on the listing! Room was dirty! No restaurant or bar. View was an old building all boarded up. Listing shows a beautiful hotel with grand events & amenities. It was more like a place for drug heads & prostitution. Never book this place!!!!
Taylor
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall the hotel was very nice. Great location downtown with restaurants and their minor league baseball stadium in walking distance. The hotel's restaurant was closed during our stay, but the staff was great.
Johnna
Business with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel was quirky and fun, the staff was friendly and attentive, and it was a great location.
Katina
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was a great experience. We loved the room and the peaople was so friendly ans made it super easy. Excellent service.
Peter
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Restaurant and bar closed due to “renovation”. Good location and desk staff were excellent. Sadly the whole of Memphis is in a bad state of repair.
Dee Anne
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was good but there was zero breakfast except muffins and juice. Not really acceptable with the price. Hard to park but room was nice, clean and comfortable!
Victoria
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This hotel is fabulous.
Central downtown location that allows you to walk to many attractions. Room was clean and very tidy. Quiet rooms and nice windows for viewing people walking to work and starting their day. Hotel offered complimentary coffee and breakfast too. I would stay at this location again in the future.
Parking and food are available right next door which are both convenient and handy too.
Read More
Eriidina
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The pictures of this hotel are significantly better than how the hotel actually looks. It’s a nice hotel overall but some areas are dated and need fresh paint.
When I stayed here I was told the bar/restaurant was being renovated so it would be only open for the continental breakfast. The “breakfast” consisted of stale danishes, muffins, juice, granola and yogurt. No serving utensils and an extremely limited amount. Once the single platefuls were gone, they stated that was all they had, regardless of how many guests they had.
Parking was in a deck next door and was an inconvenience because you have to call or text the company to be let out of the gate each time you had to exit.
Overall it’s a decent hotel and I would stay here again only for 1 or 2 days.
Read More
Shalletuh
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I was placed in a room where they were working on the sink took some time to transfer me to another. No one assisted with the transfer
Donsanelle
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Did not like the no parking for the hotel. There is a parking space right beside location.
Melissa
Leisure Family
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The hotel was in walking distance of local attractions. The restaurant and bar in the hotel was closed the whole time we where there and that was a big letdown
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews voco Hotel Napoleon Memphis by IHG
Other sources (801)
8.6
Very Good
From 801 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
9.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews voco Hotel Napoleon Memphis by IHG
Number of reviews per page
20
40
Top reviews
HEATHER
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel is cute and has potential, great location for walking to FedEx Center - it has not been kept up. It is need of deep cleaning and revamp of carpets. Rooms and general areas did not feel clean.
Constance
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was nice, directly across the street is busted buildings,
Stephanie
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location to everything.
Matthew
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good enough
Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The gentleman that checked us in barely said 5 words to me and didn't tell me any information about parking or the hotel until I asked. Also no luggage racks so we had to make two trips to get all our stuff to the room, and the parking garage is not easy to get to (you have to walk outside and around the hotel to get to it). The room was just ok- tub drain was clogged so we had to wait about 30 mins between showers for the water to fully drain out, cracks in the grout so water is definitely seeping in, also needs caulking around tub and floor tiles, also there was a large opening under the sink that seemed to go under the floor, pillows were also horrible!! The area is also extremely run down and does not feel safe with homeless yelling at you & your kids.
Read More
Rob
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Too bad the restaurant was closed. This would have been an added bonus.
Tracy
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
No restaurant or bar and carpets looked old and frayed. The room halls had a smell. The mattress was the worse I have ever “tried” to sleep on. Lumpy and uncomfortable. I didn’t sleep for three days. The area is very derelict. Boarded up buildings all around. Very uncomfortable feeling when walking outside to the car. No parking attached, street or a structure next door.
Read More
Carl
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice clean room, friendly service. Very basic breakfast but fine. Easy parking next door. All the main bits of Memphis within walking distance. Lots of bars and restaurants nearby. The only disappointment was the hotel bar, which looks really nice and is fully lit up was not open. A shame a it would have been good to get a drink at the end of the day at the hotel.
Read More
Matthew
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good location, notany dining options nearby
Judy
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Deception on the listing! Room was dirty! No restaurant or bar. View was an old building all boarded up. Listing shows a beautiful hotel with grand events & amenities. It was more like a place for drug heads & prostitution. Never book this place!!!!
Taylor
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall the hotel was very nice. Great location downtown with restaurants and their minor league baseball stadium in walking distance. The hotel's restaurant was closed during our stay, but the staff was great.
Johnna
Business with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel was quirky and fun, the staff was friendly and attentive, and it was a great location.
Katina
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was a great experience. We loved the room and the peaople was so friendly ans made it super easy. Excellent service.
Peter
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Restaurant and bar closed due to “renovation”. Good location and desk staff were excellent. Sadly the whole of Memphis is in a bad state of repair.
Dee Anne
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was good but there was zero breakfast except muffins and juice. Not really acceptable with the price. Hard to park but room was nice, clean and comfortable!
Victoria
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This hotel is fabulous.
Central downtown location that allows you to walk to many attractions. Room was clean and very tidy. Quiet rooms and nice windows for viewing people walking to work and starting their day. Hotel offered complimentary coffee and breakfast too. I would stay at this location again in the future.
Parking and food are available right next door which are both convenient and handy too.
Read More
Eriidina
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The pictures of this hotel are significantly better than how the hotel actually looks. It’s a nice hotel overall but some areas are dated and need fresh paint.
When I stayed here I was told the bar/restaurant was being renovated so it would be only open for the continental breakfast. The “breakfast” consisted of stale danishes, muffins, juice, granola and yogurt. No serving utensils and an extremely limited amount. Once the single platefuls were gone, they stated that was all they had, regardless of how many guests they had.
Parking was in a deck next door and was an inconvenience because you have to call or text the company to be let out of the gate each time you had to exit.
Overall it’s a decent hotel and I would stay here again only for 1 or 2 days.
Read More
Shalletuh
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I was placed in a room where they were working on the sink took some time to transfer me to another. No one assisted with the transfer
Donsanelle
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Did not like the no parking for the hotel. There is a parking space right beside location.
Melissa
Leisure Family
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The hotel was in walking distance of local attractions. The restaurant and bar in the hotel was closed the whole time we where there and that was a big letdown
Number of reviews per page
20
40