Hyatt Herald Square New York

Hotels
8.6
/10
Very Good
865 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Wonderful boutique hotel close to everything but not so much in the mix like Times Square. Professional and friendly staff. I’d definitely come back.
Jelena
10.0
/ 10
We had such a wonderful stay at the Hyatt Herald Square in New York—it truly exceeded all our expectations! From the moment we arrived, Taion at the front desk made us feel so welcome with his warmth and professionalism (my kids are still talking about him!). I know this hotel had some bad reviews about the elevators in the past, but during our stay both were in service and super fast. The hotel itself is very well maintained, with cozy, quiet rooms and a beautiful rooftop to enjoy. The location couldn’t be better—right in the perfect spot for exploring the city. We loved every moment of our stay and will definitely be coming back, both to see Taion and to enjoy more of this amazing city!
Jennifer
10.0
/ 10
A comfortable and safe place, 2 minutes walking to KTown and 7 to NY Penn Station. Staff friendly and helpful. Will definitely be staying here again when we’re back in NYC.
In the Area
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30 W 31st St, Manhattan, New York City, New York State, United States, 10001

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hyatt Herald Square New York is a hotel is located at Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt Herald Square New York

30 W 31st St, Manhattan, New York City, New York State, United States, 10001
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Discover More About Hyatt Herald Square New York

Location


Hyatt Herald Square New York is a hotel is located at Midtown Manhattan.

About Hyatt Herald Square New York

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hyatt Herald Square New York exclusively for you.

Hyatt Herald Square New York is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hyatt Herald Square New York.

All facilities in Hyatt Herald Square New York

Others Hyatt Herald Square New York
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Transportation

  • Bus/truck parking
  • Valet parking (surcharge)

General

  • Rooftop terrace
  • Terrace

Business Facilities

  • Computer station
  • Business center

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt Herald Square New York

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.18 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Herald Square New York
122
Number of floors in Hyatt Herald Square New York
18
Another facilities in Hyatt Herald Square New York
Laundry service, Express check-in, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Hyatt Herald Square New York

What are available facilities at Hyatt Herald Square New York?
There are top facilites at Hyatt Herald Square New York such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Herald Square New York?
The standard check-in time at Hyatt Herald Square New York is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hyatt Herald Square New York provide breakfast?
Yes, Hyatt Herald Square New York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Herald Square New York
Hyatt Herald Square New York has a 4.0-star rating.
How many floors does Hyatt Herald Square New York have?
Hyatt Herald Square New York has 18.
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More Reviews from Other Guests in Hyatt Herald Square New York

8.6
Very Good
From 861 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hyatt Herald Square New York

Number of reviews per page
20
40
Top reviews
Diane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Spacious clean room
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful boutique hotel close to everything but not so much in the mix like Times Square. Professional and friendly staff. I’d definitely come back.
Suryono
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Jelena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had such a wonderful stay at the Hyatt Herald Square in New York—it truly exceeded all our expectations! From the moment we arrived, Taion at the front desk made us feel so welcome with his warmth and professionalism (my kids are still talking about him!). I know this hotel had some bad reviews about the elevators in the past, but during our stay both were in service and super fast. The hotel itself is very well maintained, with cozy, quiet rooms and a beautiful rooftop to enjoy. The location couldn’t be better—right in the perfect spot for exploring the city. We loved every moment of our stay and will definitely be coming back, both to see Taion and to enjoy more of this amazing city!
Read More
Patrice
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Easy in and out. Just old and dated. Room was clean but furniture was broken and old. Staff was very very nice. Rooftop bar was nice. Again old and dated furniture but staff was nice.
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A comfortable and safe place, 2 minutes walking to KTown and 7 to NY Penn Station. Staff friendly and helpful. Will definitely be staying here again when we’re back in NYC.
HUSEYIN
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel, in a good location.
Mohamed
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bad overall
Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable room, close to restaurants, shopping and subway.
Robyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bon emplacement, propre, beau roof top.
Wasil
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just avoid this property
Verified traveler
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location to Penn station and subways. Very nice staff and service including rooftop bar. Room is efficiently organized but not overly spacious.
Chieko
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean
Devinder
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was very close to Empire State Building
joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Jefferson the Front Desk Manager was truly amazing at checkout /Check in . He checked in a few time to make sure all was good ! Great stay!
Melanie
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location with anything needed walkable The rooms are a bit worn down but overall great and even got a birthday card from the team which was lovely
BIlly
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was an okay experience staying here.
Verified traveler
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Return 2 night stay for fun in NYC. Room was great. Comfortable w/ fridge and bottles of water appreciated. The "amenities" fee was certainly not worth it for 2 bottles of water though. The roof bar did not open until after our show rez departure time on night one and was closed for a private event the next night. Was not informed of any other "amenities" until I asked at checkout or I may have used them. Also did not love the duvet btwn 2 sheets and no fitted sheets method of making the bed b/c inevitably the 3 layers come untucked or misaligned and the whole bed is a mess. Still for 2 nights it was tolerable and generally clean.
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John
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room and location for the price
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This place is amazing! It’s close to everything and walkable. I will definitely stay here again
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hyatt Herald Square New York

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 861 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt Herald Square New York

Number of reviews per page
20
40
Top reviews
Diane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Spacious clean room
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful boutique hotel close to everything but not so much in the mix like Times Square. Professional and friendly staff. I’d definitely come back.
Suryono
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Jelena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had such a wonderful stay at the Hyatt Herald Square in New York—it truly exceeded all our expectations! From the moment we arrived, Taion at the front desk made us feel so welcome with his warmth and professionalism (my kids are still talking about him!). I know this hotel had some bad reviews about the elevators in the past, but during our stay both were in service and super fast. The hotel itself is very well maintained, with cozy, quiet rooms and a beautiful rooftop to enjoy. The location couldn’t be better—right in the perfect spot for exploring the city. We loved every moment of our stay and will definitely be coming back, both to see Taion and to enjoy more of this amazing city!
Read More
Patrice
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Easy in and out. Just old and dated. Room was clean but furniture was broken and old. Staff was very very nice. Rooftop bar was nice. Again old and dated furniture but staff was nice.
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A comfortable and safe place, 2 minutes walking to KTown and 7 to NY Penn Station. Staff friendly and helpful. Will definitely be staying here again when we’re back in NYC.
HUSEYIN
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel, in a good location.
Mohamed
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bad overall
Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable room, close to restaurants, shopping and subway.
Robyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bon emplacement, propre, beau roof top.
Wasil
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just avoid this property
Verified traveler
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location to Penn station and subways. Very nice staff and service including rooftop bar. Room is efficiently organized but not overly spacious.
Chieko
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean
Devinder
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was very close to Empire State Building
joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Jefferson the Front Desk Manager was truly amazing at checkout /Check in . He checked in a few time to make sure all was good ! Great stay!
Melanie
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location with anything needed walkable The rooms are a bit worn down but overall great and even got a birthday card from the team which was lovely
BIlly
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was an okay experience staying here.
Verified traveler
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Return 2 night stay for fun in NYC. Room was great. Comfortable w/ fridge and bottles of water appreciated. The "amenities" fee was certainly not worth it for 2 bottles of water though. The roof bar did not open until after our show rez departure time on night one and was closed for a private event the next night. Was not informed of any other "amenities" until I asked at checkout or I may have used them. Also did not love the duvet btwn 2 sheets and no fitted sheets method of making the bed b/c inevitably the 3 layers come untucked or misaligned and the whole bed is a mess. Still for 2 nights it was tolerable and generally clean.
Read More
John
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room and location for the price
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This place is amazing! It’s close to everything and walkable. I will definitely stay here again
Number of reviews per page
20
40