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- Hotel in Red Roof Inn Rochester - Henrietta
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Red Roof Inn Rochester - Henrietta
Hotels
5.2
/10
Fair
955 reviews
What Guests Say About Their Stay
Donna
10.0
/ 10
Nice room! Comfy bed with choice of pillow type. Was able to adjust temp control the way we wanted. TV-clear with many choices. Easy walk next door to McDonald’s.
Héctor
10.0
/ 10
It was a verry good stay, we all got along and all my need was taking care of. I really enjoy the place.
Cherri
10.0
/ 10
Everything is great and I love the hotel. Negative is when i am a nonsmoker but i can smell smoking areas or through walls.
The floor looked clean but a little sticky on the floor, and the shower tub was hard to drain.
In the Area
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4820 W Henrietta Road, Monroe County, New York State, United States, 14467
Main Facilities
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24-Hour Front Desk
Parking
WiFi
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Available Room Types in Red Roof Inn Rochester - Henrietta
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What's around Red Roof Inn Rochester - Henrietta
4820 W Henrietta Road, Monroe County, New York State, United States, 14467
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Discover More About Red Roof Inn Rochester - Henrietta
Location
Red Roof Inn Rochester - Henrietta is located in area / city Monroe County.
About Red Roof Inn Rochester - Henrietta
Red Roof Inn Rochester - Henrietta is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Red Roof Inn Rochester - Henrietta is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Red Roof Inn Rochester - Henrietta
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
- Laundry service
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
General
- Parking
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Red Roof Inn Rochester - Henrietta
Important Note
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Red Roof Inn Rochester - Henrietta | 108 |
Number of floors in Red Roof Inn Rochester - Henrietta | 2 |
Another facilities in Red Roof Inn Rochester - Henrietta | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Express check-in |
Frequently asked question in Red Roof Inn Rochester - Henrietta
What are available facilities at Red Roof Inn Rochester - Henrietta?
There are top facilites at Red Roof Inn Rochester - Henrietta such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Red Roof Inn Rochester - Henrietta?
The standard check-in time at Red Roof Inn Rochester - Henrietta is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Red Roof Inn Rochester - Henrietta
Red Roof Inn Rochester - Henrietta has a 2.0-star rating.
How many floors does Red Roof Inn Rochester - Henrietta have?
Red Roof Inn Rochester - Henrietta has 2.
How many rooms are available at Red Roof Inn Rochester - Henrietta
Red Roof Inn Rochester - Henrietta has 108.
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More Reviews from Other Guests in Red Roof Inn Rochester - Henrietta
Overall Ratings & Reviews Red Roof Inn Rochester - Henrietta
Other sources (955)
5.2
Fair
From 955 reviews
Cleanliness
5.0
Room Comfort
6.0
Service and Facilites
6.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Red Roof Inn Rochester - Henrietta
Number of reviews per page
20
40
Top reviews
chris
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Did not feel comfortable around the clientele. Stairs were dirty, sheets on bed were stained, and carpet was dirty. Property needs attention
CHAKRESH
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Wet very dirty room, weed kind of very bad smell. People are blocking driveway
Veronica
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property was NASTY!!!
Charles
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very dirty comforters, sheets, and pillow cases. Staff opened up my bag of clothes thinking I was gone. Will not ever return to this hotel
Louis
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This property is disgusting. We arrived on a Saturday evening. Room looked ok at first. TV did not work. Manager had to come and connect it to WiFi. No phones in the room. Had to use cell phone or walk to the office to contact the front desk. Mirrors were dirty, floor was filthy. When I showered I saw BLACK water going down the drain that came from the bottom of my feet because I was walking barefoot in the room. Sunday we were out all day and returned late in the evening to find that there had been no maid service. Beds were not made, there were no fresh, clean towels provided and the trash had not been emptied. The AC unit did not work properly. It cooled the room but did not remove the humidity. It felt clammy in the room. Like sleeping in a cave. Upon checkout, i was told I was good to go. No inquiries into how was my stay, and no thank you for my business. Red Roof Inns should be ashamed that it lends its name to this property, and Expedia should be embarrassed that it even lists this property as a lodginig option. If i could rate this as a negative 3 I would. To call this property a dump is an insult to dumps. Expedia really should consider removing this from the list of lodging options. It inspires no confidence in using this service.
Read More
Donna
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice room! Comfy bed with choice of pillow type. Was able to adjust temp control the way we wanted. TV-clear with many choices. Easy walk next door to McDonald’s.
Irene
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Need to upgrade towels
Jason
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room smelled like musty feet. Hair, blood, and other stains on covers and sheets.
Peter
with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Apparently there is no daily room service included , freash towels soap, coffee etc, or are we receiving a small amount for no service wound be appreciated
Amanda
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Smells like weed & cigarettes. Lots of people passed out outside laying on the ground. Very loud. One towel in the room. Pillows were flat and old. I’m praying we don’t get any bugs. Also the outlets were broken and you could see the wires which is super dangerous
Jessica
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good room, clean but
Samantha
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was dirty and smelled funky. I couldn't place the smell but there were stains on the bedspread, something splattered up two of the walls, a dirty (mold?) shower curtain, a dirty window shade, and while the towels had been cleaned there was a bunch of hair and other debris stuck in the towel fibers. At least the bed was comfortable, the AC worked and the staff was friendly.
Read More
John
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Two angry and yelling customers about room conditions. Room I got looked ok but, water was coming up from the bathroom floor, bed sheets were stained and a bug was in a dresser drawer. Room smelled of musty dampness and cigarettes. Looks like people live here and are schetchy. After inspecting the room, wife and I said no so we drove the ten hours home. When informing the person at the desk, another guest was showing nasty pics of the room. Booked rhrough expiedia so no refund. If you like nasty people and rooms, this is the place for you.
Read More
Christopher
Leisure
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Room reeked of smoke even though it was supposedly non-smoking.
Bhuwan
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Extremely dirty room. Dust and insects. Very dirty bedsheets and duvet. Blood stains on duvet cover. My horrible experience ever for the first time.
Vikramjeet
Leisure with Friends
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Its not a safe place to stay.
The washroom had dead bugs. Mattress got brown stains on it.
Housefly in the room.
Everything was chargeable. Which was so annoying!
Paloma
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Thank you
Michael
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It better be the cheapest in the area because we thought $79 for the night let's go... We almost just left and went somewhere else but it was 11pm. There was blood stains and regular stains on all the blankets and floor. Garbage under the bed and a left dirty sock in the bathroom. Never again sorry.
James
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Dirty, cigarette butts
Héctor
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It was a verry good stay, we all got along and all my need was taking care of. I really enjoy the place.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Red Roof Inn Rochester - Henrietta
Other sources (955)
5.2
Fair
From 955 reviews
Cleanliness
5.0
Room Comfort
6.0
Service and Facilites
6.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Red Roof Inn Rochester - Henrietta
Number of reviews per page
20
40
Top reviews
chris
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Did not feel comfortable around the clientele. Stairs were dirty, sheets on bed were stained, and carpet was dirty. Property needs attention
CHAKRESH
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Wet very dirty room, weed kind of very bad smell. People are blocking driveway
Veronica
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property was NASTY!!!
Charles
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very dirty comforters, sheets, and pillow cases. Staff opened up my bag of clothes thinking I was gone. Will not ever return to this hotel
Louis
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This property is disgusting. We arrived on a Saturday evening. Room looked ok at first. TV did not work. Manager had to come and connect it to WiFi. No phones in the room. Had to use cell phone or walk to the office to contact the front desk. Mirrors were dirty, floor was filthy. When I showered I saw BLACK water going down the drain that came from the bottom of my feet because I was walking barefoot in the room. Sunday we were out all day and returned late in the evening to find that there had been no maid service. Beds were not made, there were no fresh, clean towels provided and the trash had not been emptied. The AC unit did not work properly. It cooled the room but did not remove the humidity. It felt clammy in the room. Like sleeping in a cave. Upon checkout, i was told I was good to go. No inquiries into how was my stay, and no thank you for my business. Red Roof Inns should be ashamed that it lends its name to this property, and Expedia should be embarrassed that it even lists this property as a lodginig option. If i could rate this as a negative 3 I would. To call this property a dump is an insult to dumps. Expedia really should consider removing this from the list of lodging options. It inspires no confidence in using this service.
Read More
Donna
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice room! Comfy bed with choice of pillow type. Was able to adjust temp control the way we wanted. TV-clear with many choices. Easy walk next door to McDonald’s.
Irene
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Need to upgrade towels
Jason
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room smelled like musty feet. Hair, blood, and other stains on covers and sheets.
Peter
with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Apparently there is no daily room service included , freash towels soap, coffee etc, or are we receiving a small amount for no service wound be appreciated
Amanda
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Smells like weed & cigarettes. Lots of people passed out outside laying on the ground. Very loud. One towel in the room. Pillows were flat and old. I’m praying we don’t get any bugs. Also the outlets were broken and you could see the wires which is super dangerous
Jessica
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good room, clean but
Samantha
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was dirty and smelled funky. I couldn't place the smell but there were stains on the bedspread, something splattered up two of the walls, a dirty (mold?) shower curtain, a dirty window shade, and while the towels had been cleaned there was a bunch of hair and other debris stuck in the towel fibers. At least the bed was comfortable, the AC worked and the staff was friendly.
Read More
John
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Two angry and yelling customers about room conditions. Room I got looked ok but, water was coming up from the bathroom floor, bed sheets were stained and a bug was in a dresser drawer. Room smelled of musty dampness and cigarettes. Looks like people live here and are schetchy. After inspecting the room, wife and I said no so we drove the ten hours home. When informing the person at the desk, another guest was showing nasty pics of the room. Booked rhrough expiedia so no refund. If you like nasty people and rooms, this is the place for you.
Read More
Christopher
Leisure
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Room reeked of smoke even though it was supposedly non-smoking.
Bhuwan
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Extremely dirty room. Dust and insects. Very dirty bedsheets and duvet. Blood stains on duvet cover. My horrible experience ever for the first time.
Vikramjeet
Leisure with Friends
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Its not a safe place to stay.
The washroom had dead bugs. Mattress got brown stains on it.
Housefly in the room.
Everything was chargeable. Which was so annoying!
Paloma
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Thank you
Michael
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It better be the cheapest in the area because we thought $79 for the night let's go... We almost just left and went somewhere else but it was 11pm. There was blood stains and regular stains on all the blankets and floor. Garbage under the bed and a left dirty sock in the bathroom. Never again sorry.
James
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Dirty, cigarette butts
Héctor
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It was a verry good stay, we all got along and all my need was taking care of. I really enjoy the place.
Number of reviews per page
20
40