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SureStay by Best Western Irving Grapevine DFW North

Hotels
5.8
/10
Fair
262 reviews

What Guests Say About Their Stay

Monty
10.0
/ 10
Breakfast was pretty weak, cereal, toast and cheap muffins, don’t advertise free breakfast if that’s all you’ve got, say cereal and toast, you’ll lose half your bookings!
In the Area
See Map
4325 W John Carpenter Fwy, Dallas County, Texas, United States, 75063

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
SureStay by Best Western Irving Grapevine DFW North is located in area / city Dallas County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SureStay by Best Western Irving Grapevine DFW North

4325 W John Carpenter Fwy, Dallas County, Texas, United States, 75063
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Others SureStay by Best Western Irving Grapevine DFW North
Others 2 SureStay by Best Western Irving Grapevine DFW North

Discover More About SureStay by Best Western Irving Grapevine DFW North

Location


SureStay by Best Western Irving Grapevine DFW North is located in area / city Dallas County.

About SureStay by Best Western Irving Grapevine DFW North

SureStay by Best Western Irving Grapevine DFW North is the smartest choice for you who are looking for affordable accommodation with outstanding service.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

SureStay by Best Western Irving Grapevine DFW North is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in SureStay by Best Western Irving Grapevine DFW North

Others SureStay by Best Western Irving Grapevine DFW North
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Laundry service

General

  • Parking (surcharge)
  • Swimming pool
  • Parking

Transportation

  • Bus/truck parking
  • Airport transfer

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in SureStay by Best Western Irving Grapevine DFW North

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extended parking fee: USD 6 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 100 per night
  • 0.52 percent destination fee will be charged

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Masks are required at the property for guests without COVID-19 vaccination

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SureStay by Best Western Irving Grapevine DFW North
134
Number of floors in SureStay by Best Western Irving Grapevine DFW North
3
Another facilities in SureStay by Best Western Irving Grapevine DFW North
Others, Smoke-free area, Safety deposit box, Newspaper in lobby, Luggage storage

Frequently asked question in SureStay by Best Western Irving Grapevine DFW North

What are available facilities at SureStay by Best Western Irving Grapevine DFW North?
There are top facilites at SureStay by Best Western Irving Grapevine DFW North such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SureStay by Best Western Irving Grapevine DFW North?
The standard check-in time at SureStay by Best Western Irving Grapevine DFW North is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does SureStay by Best Western Irving Grapevine DFW North provide breakfast?
Yes, SureStay by Best Western Irving Grapevine DFW North provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SureStay by Best Western Irving Grapevine DFW North
SureStay by Best Western Irving Grapevine DFW North has a 2.0-star rating.
How many floors does SureStay by Best Western Irving Grapevine DFW North have?
SureStay by Best Western Irving Grapevine DFW North has 3.
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More Reviews from Other Guests in SureStay by Best Western Irving Grapevine DFW North

5.8
Fair
From 260 reviews
Cleanliness

6.0

Room Comfort

6.8

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SureStay by Best Western Irving Grapevine DFW North

Number of reviews per page
20
40
Top reviews
Terrona
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I loved the rooms the quiteness and the fact that they were so clean
Whitney
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Elevators and rooms filled with smoke, requested refund immediately after checking in. Was also charged three times for different amounts without explanation.
Stephen
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bedbugs and what appeared to be pubic hair on/in the bed. Was moved to another room. Sticky floor/carpet and a noisy leaf blower outside my room, at 9AM. Not pleased, have requested a refund.
marlon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Gloria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Terrible smell inside the room. TV was not working. We saw a couple of roaches in the bathroom. Even a 1/2 star will be to much.
Kori
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

would stay again !
srinivasa
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

2 of 3 lamps in the room are not functioning. they were never replaced inspite of my complaint. Bad smell inside the room . I guess the carpet is never cleaned . Lot of dust beind the bed frame and corners of the room. Also I donot understand why the check out time is 11 am and not 12 noon. The room service lady knocked at 10:50 am and told me to vacate as she has to clean the room. overal below average .
Read More
Amy
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Spend the Extra, & Have a Nicer Room
William
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Minerva
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Airport Transfer was bad, I called ahead to inform my flight would get there at 1am, and told no problem call when you arrive and the 24hr airport shuttle will pick you up. I had to wait an hour in a lonely terminal smelling powerwash detergent. Also, room keys kept getting unprogrammed which was very inconvenient having to go back and forth to get it programmed. Pool should be cleaner, I didn't dare get it, which I really was hoping to use since I work a lot, was looking forward to a little swim. Besides all of this, it was ok, the price should be lower to reflect this service. The room carpet needs cleaning. I don't care for staff that just says ok, and all stays the same. Not going back, too pricey for this type of service. it's also a bit dated, should be cheaper.
Read More
david
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Vending was broken, shuttle was free but dirty, nothing nearby, dirty pool, lights in window all night
Gurdial
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Avoid staying here until they remodel. Room service is not good. Linen was stained and dirty. Floor was dirty. Carpet ripped. Sofa in living room stained like somebody peed on it. Kitchen stove not clean. Chair ripped. Phone didn’t work. Terrible and like a 1 star motel. Hyatt should pull its franchise name. It’s ruining the brand image.
Read More
Carly
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was near everything including the airport however it is in an industrial park which I didn't realize. The property was poorly kept and needed significant upgrades. The pictures definitely didnt match the property.
Beth
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was an excellent price
John
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Cereal, oatmeal, yogert and drinks.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Misleading photos. Hotel remodeled the lobby but not the rooms. Smells like mold and humidity and we had a toilet that kept on flushing all night long. We let them know and was not address in our 3+ day stay. The positive reviews are probably from personnel. The rooms actually resemble motel rooms that have one window and one external door to the parking. The lobby bathroom was disgusting, dripping water and the "fix" was a towel.
Read More
Melanie-Beby
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The 2 start speaks for itself
Shante
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms and property needs cleaning
Monty
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was pretty weak, cereal, toast and cheap muffins, don’t advertise free breakfast if that’s all you’ve got, say cereal and toast, you’ll lose half your bookings!
Luis
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Needs more furnishing, young man who attended me in thr front was the best part of the hotel, he was very helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 SureStay by Best Western Irving Grapevine DFW North

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.8
Fair
From 260 reviews
Cleanliness

6.0

Room Comfort

6.8

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SureStay by Best Western Irving Grapevine DFW North

Number of reviews per page
20
40
Top reviews
Terrona
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I loved the rooms the quiteness and the fact that they were so clean
Whitney
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Elevators and rooms filled with smoke, requested refund immediately after checking in. Was also charged three times for different amounts without explanation.
Stephen
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bedbugs and what appeared to be pubic hair on/in the bed. Was moved to another room. Sticky floor/carpet and a noisy leaf blower outside my room, at 9AM. Not pleased, have requested a refund.
marlon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Gloria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Terrible smell inside the room. TV was not working. We saw a couple of roaches in the bathroom. Even a 1/2 star will be to much.
Kori
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

would stay again !
srinivasa
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

2 of 3 lamps in the room are not functioning. they were never replaced inspite of my complaint. Bad smell inside the room . I guess the carpet is never cleaned . Lot of dust beind the bed frame and corners of the room. Also I donot understand why the check out time is 11 am and not 12 noon. The room service lady knocked at 10:50 am and told me to vacate as she has to clean the room. overal below average .
Read More
Amy
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Spend the Extra, & Have a Nicer Room
William
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Minerva
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Airport Transfer was bad, I called ahead to inform my flight would get there at 1am, and told no problem call when you arrive and the 24hr airport shuttle will pick you up. I had to wait an hour in a lonely terminal smelling powerwash detergent. Also, room keys kept getting unprogrammed which was very inconvenient having to go back and forth to get it programmed. Pool should be cleaner, I didn't dare get it, which I really was hoping to use since I work a lot, was looking forward to a little swim. Besides all of this, it was ok, the price should be lower to reflect this service. The room carpet needs cleaning. I don't care for staff that just says ok, and all stays the same. Not going back, too pricey for this type of service. it's also a bit dated, should be cheaper.
Read More
david
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Vending was broken, shuttle was free but dirty, nothing nearby, dirty pool, lights in window all night
Gurdial
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Avoid staying here until they remodel. Room service is not good. Linen was stained and dirty. Floor was dirty. Carpet ripped. Sofa in living room stained like somebody peed on it. Kitchen stove not clean. Chair ripped. Phone didn’t work. Terrible and like a 1 star motel. Hyatt should pull its franchise name. It’s ruining the brand image.
Read More
Carly
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was near everything including the airport however it is in an industrial park which I didn't realize. The property was poorly kept and needed significant upgrades. The pictures definitely didnt match the property.
Beth
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was an excellent price
John
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Cereal, oatmeal, yogert and drinks.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Misleading photos. Hotel remodeled the lobby but not the rooms. Smells like mold and humidity and we had a toilet that kept on flushing all night long. We let them know and was not address in our 3+ day stay. The positive reviews are probably from personnel. The rooms actually resemble motel rooms that have one window and one external door to the parking. The lobby bathroom was disgusting, dripping water and the "fix" was a towel.
Read More
Melanie-Beby
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The 2 start speaks for itself
Shante
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms and property needs cleaning
Monty
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was pretty weak, cereal, toast and cheap muffins, don’t advertise free breakfast if that’s all you’ve got, say cereal and toast, you’ll lose half your bookings!
Luis
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Needs more furnishing, young man who attended me in thr front was the best part of the hotel, he was very helpful
Number of reviews per page
20
40