Surfside On The Lake

Hotels
7.8
/10
Pleasant
588 reviews

What Guests Say About Their Stay

bianca
10.0
/ 10
Surfside was absolutely amazing! The staff was so pleasant, and Olivia went above and beyond to make sure we were comfortable. We had a small issue with our AC, but the maintenance team was quick to take care of it and, just like the rest of the staff, they were incredibly friendly. The GM was also very welcoming and helpful, which made us feel right at home. Our room (412) was spacious, spotless, and very comfortable. The pool area was clean and well maintained, and the gentleman who oversees the beach and pool was wonderful—very knowledgeable and even shared great fishing tips with us. Overall, Surfside has an incredible team that truly cares about families having a great experience. This was our second time staying here, and it was just as special as the first. We can’t wait to come back next year!
CHRISTINE
10.0
/ 10
Great spot great location to village Free kayak and paddle boards On site breakfast lunch and dinner Food service at pool Staff all friendly
Harry
10.0
/ 10
The staff provided immediate attention when needed. Room was cleaned daily and fresh towels each morning. Room was very comfortable
In the Area
See Map
400 Canada Street, Warren County, New York State, United States, 12845

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
Surfside On The Lake is located in area / city Warren County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Surfside On The Lake

400 Canada Street, Warren County, New York State, United States, 12845
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Discover More About Surfside On The Lake

Location


Surfside On The Lake is located in area / city Warren County.

About Surfside On The Lake

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Surfside On The Lake exclusively for you.

Surfside On The Lake is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Surfside On The Lake

Others Surfside On The Lake
Others

Things to Do

  • Private beach
  • Barbecue
  • Karaoke
  • Picnic area
  • Beach sun loungers
  • Pool sun loungers

General

  • Parking
  • Swimming pool
  • Smoking area
  • Rooftop terrace
  • Banquet
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Tours
  • Laundry service
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Surfside On The Lake

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately USD 3 to 17 per person
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Business center/computer access
  • Children's club/arcade access
  • Concierge service
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

The property is closed between October 31 and May 1.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 02:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 16:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Surfside On The Lake
154
Number of floors in Surfside On The Lake
3
Another facilities in Surfside On The Lake
Private beach, Barbecue, Karaoke, Picnic area, Beach sun loungers

Frequently asked question in Surfside On The Lake

What are available facilities at Surfside On The Lake?
There are top facilites at Surfside On The Lake such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Surfside On The Lake?
The standard check-in time at Surfside On The Lake is starting from 16:00 - 02:00 while the latest check-out time is at Before 11:00
Does Surfside On The Lake provide breakfast?
Yes, Surfside On The Lake provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Surfside On The Lake
Surfside On The Lake has a 2.5-star rating.
How many floors does Surfside On The Lake have?
Surfside On The Lake has 3.
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More Reviews from Other Guests in Surfside On The Lake

7.8
Pleasant
From 588 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Surfside On The Lake

Number of reviews per page
20
40
Top reviews
Claudette
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved my room and getting away for the holiday weekend
Trish
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Upon check-in I told Sadie at the front desk that I had paid extra to not be on the first floor because I felt unsafe. Sadie looked and then informed me that the hotel was booked and there were no second floor properties available for less than an extra $100 per night. She then said it was Expedia's problemThe hotel was empty except for (starting at 5am) a large group of loud spanish speaking men who stayed in the parking lot outside of my sliding door the entire day until a large white van picked them up at the end of the day. The ac never worked and I had to crack my door for air so in addition to safety issues never slept because of the loud men outside my door daily. The bath also does not have a vent so good luck traveling with a partner. Stay somewhere else, there is a million better choices all around the area and Sadie should consider a job not in customer service
Read More
Allen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Absolutely the worst hotel experience of my life! Be warned: they lied about the room type. I booked what was advertised as a two-bedroom suite, but on arrival it was just a cramped one-bedroom suite with an extra bed in the common space. When I calmly raised this with the front desk, they sneered “too bad for you” and shouted over me the entire time I tried to speak. They admitted they don’t even have real two-bedroom suites but refused to move us or make it right. When I pressed the issue, they ordered me and my party to leave the premises under threat of calling the police. That was all while I hadn’t checked out and still had a charge on my card. Imagine paying for a stay, being screamed at, kicked out for daring to object, and then still billed for it. And even if management hadn’t been hostile, the room itself was appalling: horrendous odor, rundown furniture, noise from every direction (not an exaggeration), and multiple “amenities” closed without warning. No breakfast, no rooftop, despite being the very reasons we booked. In short: false advertising, abusive staff, unlivable conditions, and fraudulent billing. Stay far, far away.
Read More
Megan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Manager so nasty . No amenities on site yet charged a fee
Arcelie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to the water
Lisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Laura
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check out at 11am and not able to stay on property or use the pool should be disclosed in advance.
Timothy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The restaurant by the lake was very nice, rooms were clean and comfortable
Vita
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay fo a few days ,clean rooms good location!!!! We like it.
Ann M
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It would have been nice to have a bar and Restraunt as advertised. But they were all closed on holiday weekend. Booked there to have the facilities on site and had nothing. Waste of money very unhappy about with stay. Had to pay a 25 dollar a day resort fee which is fine but no drink or food available at the resort.
Javier
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

AMAZING Resort
Sharmin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great!!!
Dana
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Second time staying at this property! Two small children, convenient to town, lake is safe & clean, decent pool and nice rooftop with delicious bar food. Breakfast on site. Rooms in the front are a bit outdated, stay more down towards the lake if you can. Will say I was highly disappointed with the front staff, highly unprofessional after a miscommunication with using lakeside after “check out” be aware, can not stay on property past 11am lol
Read More
bianca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Surfside was absolutely amazing! The staff was so pleasant, and Olivia went above and beyond to make sure we were comfortable. We had a small issue with our AC, but the maintenance team was quick to take care of it and, just like the rest of the staff, they were incredibly friendly. The GM was also very welcoming and helpful, which made us feel right at home. Our room (412) was spacious, spotless, and very comfortable. The pool area was clean and well maintained, and the gentleman who oversees the beach and pool was wonderful—very knowledgeable and even shared great fishing tips with us. Overall, Surfside has an incredible team that truly cares about families having a great experience. This was our second time staying here, and it was just as special as the first. We can’t wait to come back next year!
Read More
CHRISTINE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great spot great location to village Free kayak and paddle boards On site breakfast lunch and dinner Food service at pool Staff all friendly
michael
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location, walkable to town. Some rooms were smaller than others. Toilet seats were very low.
Harry
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff provided immediate attention when needed. Room was cleaned daily and fresh towels each morning. Room was very comfortable
Elizabeth
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff at this hotel was so rude and unaccommodating, the worst experience we have both ever had!
Miranda
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The front desk girl at checkout was a very friendly and helpful. But our bathroom door wouldn't shut. The staff at the Rooftop lounge was the rudest I've ever experienced, and was disappointed that there is a 10pm curfew for all outdoor areas. You can't even go sit by the lake quietly to relax after 10pm. Will probably try a different place next time we visit.
Read More
Diane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was very clean and beds were comfortable. Walking distance to many shops, bars, and restaurants. Pool and beach area was very nice. Will definitely stay here again.
Number of reviews per page
20
40

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Others 4 Surfside On The Lake

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 588 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Surfside On The Lake

Number of reviews per page
20
40
Top reviews
Claudette
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved my room and getting away for the holiday weekend
Trish
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Upon check-in I told Sadie at the front desk that I had paid extra to not be on the first floor because I felt unsafe. Sadie looked and then informed me that the hotel was booked and there were no second floor properties available for less than an extra $100 per night. She then said it was Expedia's problemThe hotel was empty except for (starting at 5am) a large group of loud spanish speaking men who stayed in the parking lot outside of my sliding door the entire day until a large white van picked them up at the end of the day. The ac never worked and I had to crack my door for air so in addition to safety issues never slept because of the loud men outside my door daily. The bath also does not have a vent so good luck traveling with a partner. Stay somewhere else, there is a million better choices all around the area and Sadie should consider a job not in customer service
Read More
Allen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Absolutely the worst hotel experience of my life! Be warned: they lied about the room type. I booked what was advertised as a two-bedroom suite, but on arrival it was just a cramped one-bedroom suite with an extra bed in the common space. When I calmly raised this with the front desk, they sneered “too bad for you” and shouted over me the entire time I tried to speak. They admitted they don’t even have real two-bedroom suites but refused to move us or make it right. When I pressed the issue, they ordered me and my party to leave the premises under threat of calling the police. That was all while I hadn’t checked out and still had a charge on my card. Imagine paying for a stay, being screamed at, kicked out for daring to object, and then still billed for it. And even if management hadn’t been hostile, the room itself was appalling: horrendous odor, rundown furniture, noise from every direction (not an exaggeration), and multiple “amenities” closed without warning. No breakfast, no rooftop, despite being the very reasons we booked. In short: false advertising, abusive staff, unlivable conditions, and fraudulent billing. Stay far, far away.
Read More
Megan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Manager so nasty . No amenities on site yet charged a fee
Arcelie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to the water
Lisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Laura
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check out at 11am and not able to stay on property or use the pool should be disclosed in advance.
Timothy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The restaurant by the lake was very nice, rooms were clean and comfortable
Vita
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay fo a few days ,clean rooms good location!!!! We like it.
Ann M
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It would have been nice to have a bar and Restraunt as advertised. But they were all closed on holiday weekend. Booked there to have the facilities on site and had nothing. Waste of money very unhappy about with stay. Had to pay a 25 dollar a day resort fee which is fine but no drink or food available at the resort.
Javier
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

AMAZING Resort
Sharmin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great!!!
Dana
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Second time staying at this property! Two small children, convenient to town, lake is safe & clean, decent pool and nice rooftop with delicious bar food. Breakfast on site. Rooms in the front are a bit outdated, stay more down towards the lake if you can. Will say I was highly disappointed with the front staff, highly unprofessional after a miscommunication with using lakeside after “check out” be aware, can not stay on property past 11am lol
Read More
bianca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Surfside was absolutely amazing! The staff was so pleasant, and Olivia went above and beyond to make sure we were comfortable. We had a small issue with our AC, but the maintenance team was quick to take care of it and, just like the rest of the staff, they were incredibly friendly. The GM was also very welcoming and helpful, which made us feel right at home. Our room (412) was spacious, spotless, and very comfortable. The pool area was clean and well maintained, and the gentleman who oversees the beach and pool was wonderful—very knowledgeable and even shared great fishing tips with us. Overall, Surfside has an incredible team that truly cares about families having a great experience. This was our second time staying here, and it was just as special as the first. We can’t wait to come back next year!
Read More
CHRISTINE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great spot great location to village Free kayak and paddle boards On site breakfast lunch and dinner Food service at pool Staff all friendly
michael
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location, walkable to town. Some rooms were smaller than others. Toilet seats were very low.
Harry
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff provided immediate attention when needed. Room was cleaned daily and fresh towels each morning. Room was very comfortable
Elizabeth
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff at this hotel was so rude and unaccommodating, the worst experience we have both ever had!
Miranda
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The front desk girl at checkout was a very friendly and helpful. But our bathroom door wouldn't shut. The staff at the Rooftop lounge was the rudest I've ever experienced, and was disappointed that there is a 10pm curfew for all outdoor areas. You can't even go sit by the lake quietly to relax after 10pm. Will probably try a different place next time we visit.
Read More
Diane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was very clean and beds were comfortable. Walking distance to many shops, bars, and restaurants. Pool and beach area was very nice. Will definitely stay here again.
Number of reviews per page
20
40