The Westin Buffalo

Hotels
9.2
/10
Exceptional
365 reviews

What Guests Say About Their Stay

Jamal
10.0
/ 10
THE BEST EXPERIENCE STAYING AT A HOTEL IN BUFFALO RIGHT IN THE HEART OF EVERYTHING DEFINITELY WILL BE BACK AND THE WESTIN WILL BE MY INLY CHOICE FROM NOW ON.
Camille
10.0
/ 10
The property is very lovely. Our room was super clean. Nice showers, big tv and a nice kitchen . Beautiful views and lots of space in the room !
Miranda
10.0
/ 10
Enjoyed my stay. Didn’t enjoy being called by front desk about noise complaint when my tv volume was low. Neighbors to room decided to go to bed before 8 pm which was before my concert I was attending. Made me uncomfortable to talk or make a peep after concert. Otherwise I like the hotel I just found that unfair the neighbors rained on my datenight
In the Area
See Map
250 Delaware Ave, Erie County, New York State, United States, 14202

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Westin Buffalo is a good choice when you are visiting Erie County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Westin Buffalo

250 Delaware Ave, Erie County, New York State, United States, 14202
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Discover More About The Westin Buffalo

Location


Staying at The Westin Buffalo is a good choice when you are visiting Erie County.

About The Westin Buffalo

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Westin Buffalo exclusively for you.

The Westin Buffalo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Westin Buffalo.

All facilities in The Westin Buffalo

Others The Westin Buffalo
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Banquet
  • Ballroom
  • Parking (surcharge)

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business center

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Things to Do

  • Garden

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Westin Buffalo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 50.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Buffalo
115
Number of floors in The Westin Buffalo
5
Another facilities in The Westin Buffalo
Others, Coffee shop, Smoke-free area, Safety deposit box, Banquet

Frequently asked question in The Westin Buffalo

What are available facilities at The Westin Buffalo?
There are top facilites at The Westin Buffalo such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Buffalo?
The standard check-in time at The Westin Buffalo is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Westin Buffalo provide breakfast?
Yes, The Westin Buffalo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Westin Buffalo
The Westin Buffalo has a 4.0-star rating.
How many floors does The Westin Buffalo have?
The Westin Buffalo has 5.
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More Reviews from Other Guests in The Westin Buffalo

9.2
Exceptional
From 365 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews The Westin Buffalo

Number of reviews per page
20
40
Top reviews
paul
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hhj
Lauren
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I called and made sure there would be late night food options as I was on an 1100 mile trip with 2 dogs. Requested 2 turkey sand at 11:30 pm uoon arrival. Was told it would take 1.5 hours but still I agreed. Called 45 min later to tell me they ran out of food- i called back and asked if they had anything- i ordered what they said they had available abd even flatbread and fries arrived an hour later. It was inedible, really. No apology, no discount - the staff there varies greatly in customer service. I have stayed there 8 times a year for 10 years on my way to Vermont. This hotel can cost $615 nightly when busy. I can get better customer service at a much cheaper place. Bye bye Marriott. How hard would it have been to refund $58. Never asked for one in the oast- geez
Read More
Yacaranday
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

D
Gilbert
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Linens need to be updated. Had towels that were tattered and frayed. Staff is always friendly and helpful. Connected parking garage is a plus. Plenty of dining options in the area.
Jamal
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

THE BEST EXPERIENCE STAYING AT A HOTEL IN BUFFALO RIGHT IN THE HEART OF EVERYTHING DEFINITELY WILL BE BACK AND THE WESTIN WILL BE MY INLY CHOICE FROM NOW ON.
Camille
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property is very lovely. Our room was super clean. Nice showers, big tv and a nice kitchen . Beautiful views and lots of space in the room !
Lauren
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Only negative was dinner from the restaurant was awful
louis
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

everything was top notch
Hannah
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

There were rips and holes in the sheets. TV was difficult to use and remote didn’t work well. Staff was very friendly, although valet parking was a hassle
Miranda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Enjoyed my stay. Didn’t enjoy being called by front desk about noise complaint when my tv volume was low. Neighbors to room decided to go to bed before 8 pm which was before my concert I was attending. Made me uncomfortable to talk or make a peep after concert. Otherwise I like the hotel I just found that unfair the neighbors rained on my datenight
Read More
Aqueelah
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Amazing stay I will come back, came for a concert, first time and I will return
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Fantastic hotel and the staff were amazing
Krystal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

My stay was absolutely perfect at The Westin. I wanted more of an upscale hotel to stay at in Buffalo while coming for the sabers game and this was it. The food was delicious and service was impeccable. All the staff was friendly and helpful with the requests we had .
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean. Excellent staff. Excellent room and bath. Great bed.
Toya
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

My favorite place to stay in Buffalo.
Ruth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Beautiful lobby and friendly staff. Parking was very easy. The bed was very comfortable. The restaurant was ok and the cafe was not that great, but there is a Starbucks across the street which was very convenient.
Madina
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

SAFETY I LIKE THE MOST AND USING THE GYM EVERYDAY!
Samuel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very clean, spacious and great staff.
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Our room was big. The bed was great. Everything was neat and clean. The shower was big, glass doors, rain shower head and a sprayer.
Toya
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The restaurant options were excellent, and most importantly, the staff was accommodating and highly professional. Plus, the state-of-the-art gym on the fourth floor offered an incredible view.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Westin Buffalo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 365 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Buffalo

Number of reviews per page
20
40
Top reviews
paul
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hhj
Lauren
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I called and made sure there would be late night food options as I was on an 1100 mile trip with 2 dogs. Requested 2 turkey sand at 11:30 pm uoon arrival. Was told it would take 1.5 hours but still I agreed. Called 45 min later to tell me they ran out of food- i called back and asked if they had anything- i ordered what they said they had available abd even flatbread and fries arrived an hour later. It was inedible, really. No apology, no discount - the staff there varies greatly in customer service. I have stayed there 8 times a year for 10 years on my way to Vermont. This hotel can cost $615 nightly when busy. I can get better customer service at a much cheaper place. Bye bye Marriott. How hard would it have been to refund $58. Never asked for one in the oast- geez
Read More
Yacaranday
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

D
Gilbert
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Linens need to be updated. Had towels that were tattered and frayed. Staff is always friendly and helpful. Connected parking garage is a plus. Plenty of dining options in the area.
Jamal
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

THE BEST EXPERIENCE STAYING AT A HOTEL IN BUFFALO RIGHT IN THE HEART OF EVERYTHING DEFINITELY WILL BE BACK AND THE WESTIN WILL BE MY INLY CHOICE FROM NOW ON.
Camille
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property is very lovely. Our room was super clean. Nice showers, big tv and a nice kitchen . Beautiful views and lots of space in the room !
Lauren
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Only negative was dinner from the restaurant was awful
louis
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

everything was top notch
Hannah
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

There were rips and holes in the sheets. TV was difficult to use and remote didn’t work well. Staff was very friendly, although valet parking was a hassle
Miranda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Enjoyed my stay. Didn’t enjoy being called by front desk about noise complaint when my tv volume was low. Neighbors to room decided to go to bed before 8 pm which was before my concert I was attending. Made me uncomfortable to talk or make a peep after concert. Otherwise I like the hotel I just found that unfair the neighbors rained on my datenight
Read More
Aqueelah
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Amazing stay I will come back, came for a concert, first time and I will return
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Fantastic hotel and the staff were amazing
Krystal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

My stay was absolutely perfect at The Westin. I wanted more of an upscale hotel to stay at in Buffalo while coming for the sabers game and this was it. The food was delicious and service was impeccable. All the staff was friendly and helpful with the requests we had .
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean. Excellent staff. Excellent room and bath. Great bed.
Toya
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

My favorite place to stay in Buffalo.
Ruth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Beautiful lobby and friendly staff. Parking was very easy. The bed was very comfortable. The restaurant was ok and the cafe was not that great, but there is a Starbucks across the street which was very convenient.
Madina
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

SAFETY I LIKE THE MOST AND USING THE GYM EVERYDAY!
Samuel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very clean, spacious and great staff.
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Our room was big. The bed was great. Everything was neat and clean. The shower was big, glass doors, rain shower head and a sprayer.
Toya
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The restaurant options were excellent, and most importantly, the staff was accommodating and highly professional. Plus, the state-of-the-art gym on the fourth floor offered an incredible view.
Number of reviews per page
20
40