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Tru by Hilton Lubbock Southwest

Name: Tru by Hilton Lubbock Southwest
Address: 6407 62nd Street, Lubbock County, Texas, United States, 79424, 6407 62nd Street, Texas, 79424, United States

Hotels

8.2

/10

Very Good

775 reviews

What Guests Say About Their Stay

John

10.0

/ 10

The one thing I didn’t like was paying a stupid parking fee of less than $4. Just add it to the room rate. I would still stay there for $4/night more. I’d never stayed at a Tru before. I was pleasantly surprised by the facilities and the rooms overall. The front desk staff was excellent.

JoAnn

10.0

/ 10

The location is great, rooms have laminate flooring, that’s a plus in my opinion. Customer service is helpful.

Sulekha

10.0

/ 10

Very pleasant staff, substantial breakfast. The room was very clean and we had a nice stay

In the Area

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6407 62nd Street, Lubbock County, Texas, United States, 79424

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

Tru by Hilton Lubbock Southwest is located in area / city Lubbock County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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6407 62nd Street, Lubbock County, Texas, United States, 79424

Discover More About Tru by Hilton Lubbock Southwest

Location

Tru by Hilton Lubbock Southwest is located in area / city Lubbock County.

About Tru by Hilton Lubbock Southwest

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tru by Hilton Lubbock Southwest.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Tru by Hilton Lubbock Southwest is the right place to stay.

All facilities in Tru by Hilton Lubbock Southwest

Others

Things to Do

Fitness center
Health club
Outdoor pool

Accessibilty

Accessibility equipment
Disabled access friendly
Accessible parking

General

AC
Swimming pool

In-room Facilities

Hairdryer
TV

Kids and Pets

Babysitting with surcharge

Transportation

Parking with surcharge

Food and Drinks

Breakfast

Public Facilities

Room service

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Tru by Hilton Lubbock Southwest

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

$50(1-4n),$75(5+n) 2petsMax,dog/cat only

General Information

Popular Facilities	AC, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Tru by Hilton Lubbock Southwest	98
Number of floors in Tru by Hilton Lubbock Southwest	4
Another facilities in Tru by Hilton Lubbock Southwest	Fitness center, Health club, Outdoor pool, Accessibility equipment, Disabled access friendly

Frequently asked question in Tru by Hilton Lubbock Southwest

What are available facilities at Tru by Hilton Lubbock Southwest?

There are top facilites at Tru by Hilton Lubbock Southwest such as AC, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)

What is normal check-in & check-out time at Tru by Hilton Lubbock Southwest?

The standard check-in time at Tru by Hilton Lubbock Southwest is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Tru by Hilton Lubbock Southwest provide breakfast?

Yes, Tru by Hilton Lubbock Southwest provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Tru by Hilton Lubbock Southwest

Overall Ratings & Reviews Tru by Hilton Lubbock Southwest

Other sources (775)

8.2

Very Good

From 775 reviews

Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.8

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Traveler Reviews Tru by Hilton Lubbock Southwest

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Top reviews

Kristen

Leisure Family

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Out of the 2 elevators they have, one was not working. The breakfast was small and the pancake maker was out of service. We will not be back.

Priscilla

Business Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I reserved and paid for my room approximately 2 weeks prior to my stay. When I arrived I was informed that corporate had implemented a charge for parking in their lot as of that same day. Though the amount wasn’t outrageous it was an added expense without warning. Lubbock is not Las Vegas so why is paying to park on property even a thing? I could have easily booked my stay at the property right next door without having to pay for parking. The bathroom glass door was damaged nearly falling off its henge. The bathroom was dirty with mold. Breakfast was fine.

John

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Mike

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

There was no insation/sound barrier between walls and also between floors (as floors were wood laminate), everything little sound came thru into room. Showerhead was hard to adjust. Bed not most comfortable.

Sulekha

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Very pleasant staff, substantial breakfast. The room was very clean and we had a nice stay

Brandyn

Business and Leisure with Children

8.0

/10

Reviewed 19 week(s) ago

I don't have a lot to say about Tru hotels, because they are basically perfect. The only thing I noticed in our room is that the lamp for the workspace was missing, and the staff was surprised, and said they would fix that. I should have just gone downstairs to work, because the lounge area is roomy, comfortable, and quiet.

Kristena

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Great management and front desk service. No bad complaints at all. Keep all your staff!

Marlene

Leisure with Partner

8.0

/10

Reviewed 27 week(s) ago

We're very disappointed in the Lubbock Tru. We had a great experience at the Webster TX Tru only 3 days before, but this Tru was not good at all. Our first room was 310. That room should be closed until the shower head is fixed, the sink replaced and the room gets a deep cleaning to get rid of the smell of fritos. The evening clerk was good, she immediately moved us to 308, which was better. Still not as clean as it should be. The carpet on the 3rd floor looked like it hasn't been vacuumed in days. It was covered in litter. One elevator is missing a handle. All in all, it looks like the manager is not checking on the cleaning staff or the maintenance staff. Maybe the manager should visit the Webster Tru to see how a hotel should be managed.

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