Women's reception is not polite to guests. The cost service in the hotel we know for ourselves, as long as we serve the guests well, not put the money problem first. Just because a female receptionist said it made me happy for the remaining 2 days. Apart from this problem, everything is ok. Clean and comfortable rooms are quiet, Nam reception is enthusiastic and happy with guests. Thank you hotel, will come back if you come to Hanoi to work.