Hanoi Ancient Paradise Hotel

Family room is great with 3-4 beds. The entry is small and up 15 steps so if you’re not a walker, don’t come here. Breakfast is fair.

The staffs are friendly. The breakfast was excellent.

The first room we received was just above street level and beside the kitchen so very noisy from 6am to 1am, incessant honking of car horns made it impossible to get a good night’s sleep. Asked for a quieter room next morning and was given a nice big room on 3rd floor and could not hear any noise at all. After that we had a great stay. Staff was friendly and accommodating.

Friendly staff but the condition of the room is needed better maintenance.

The hotel did not look anything like what was advertised online. It looked as if everything online was photoshopped. The hotel was centered around a street market. Therefore, a lot of noise and bad smell. Our room wasn’t ready when we got there. There were not much variety in terms of breakfast. Laundry service was available. The inside of the hotel was hot but the rooms were very cool temperature. The staff was lovely especially Penny.

The location is close to the market and lake and other attractions, it is clean and quiet and the staff are very helpful and friendly

Pho and omelette for breakfast. Very near everything. Right next to the weekend night market as well. Great staff, great food and great location.

It’s a friendly and convenient

Great choice of place to stay!

The hotel is a little odd. Be aware that the reception desk is on the second floor with a step staircase to get to it. There is an elevator to get to the guest rooms after climbing that initial set of stairs. But this would have been good information. Luckily there is someone that waits on the ground level to carry up the bags. The staff was very nice and helpful. The hotel location is right in the middle of some shops so it a little hard to see. it's probably 10 feet wide and blends right in to the other shops. The rooms are a little dated, not exactly like the pictures represent. But it was a fine hotel in a good location, close to the main sites. But just some things to be aware of when chosing this hotel.

Bad experience . Too dirty and noisy.

Everything was fine ..but for the 20 steps to climb to reach the reception!

Overall environment is bad, the blanket is thin, window have no curtain, very bright in the morning.

The staff are really lovely and accommodating. We arrived around 3.30pm and our room wasn’t ready yet, and we had to wait another 15-20mon. The TV wasn’t working, and the bottles in the fridge (even though there was no sign) was chargeable so we got told after we used it. There’s no fly screen in the bathroom. However there was chicken pho for breakfast which was really nice.

Small room, noisy

The hotel did not live up to the pictures online. We just needed a last minute cheap hotel for 7 hours. The staff was helpful.

Hotel bears little resemblance to the photos online. Hotel closes doors early at night so have to ring bell, which is fine but was treated as if we did something wrong when returning. Was only 10.30 and around midnight on 2 nights. Otherwise we had a good experience but these are things to consider if looking to book. Very good location in old quarter near a lot of attractions. Breakfast was nice but small options- eggs or noodle soup. Rooms despite being bit worn had all essentials and was very clean

Staffs are very friendly and helpful, would be back in the near future.

I’ll rate this hotel as 3.0 because of its friendly staff, price, delicious soup noodles for breakfast and a clean bed. However, I want the future guest to know another thing. Be advised that you have to walk a steep flight of stairs before you can get to the reception area, which is in the dining area. There is an elevator from the second floor that will take you to other floors. The advertised photo looked misleading. It is far too nice compared to the actual setting. They assigned me to Room 101, where there were duct tapes holding parts of the door (Very Disturbing). We took quick showers because the shower floods all over the bathroom (In fairness, they cleaned our rooms every day). They had to provide us with a new TV set, since the one in the room did not work. They did not have many options on their breakfast menu. Although the soup was excellent. I did not ask to be moved to another room, since I was very excited to exploring the city. I know I will only use the room to sleep and shower for a brief stay. After all, I had a hot shower and a clean bed. At least it's the first room from the stairs. I am writing this review to make other guests be aware of the condition of Room 101 (The room is right next to the dining area), and the management will do something about it. Maybe I was given the worst room and other rooms are way better (to be fair). But for the price I paid, I think I can find better accommodations at the rate.

We loved our stay here! Mr. Ryan was a fantastic host. Either able to support you, or direct you if he can't. We have been on the road for the last month and Mr.Ryan is still one of the only hosts to reach out to us first, introduce himself, and offer support. While the rooms could use a deeper clean, it was a great price, and a great location if you want a taste of the old town- and breakfast was delicious! *One small tip: if you're paying for a driver to pick you up, ensure the "waiting fee" is accurate This was the first hotel of our vacation, and we thought it fit Hanoi's charm perfectly.