JW Marriott Phu Quoc Emerald Bay Resort & Spa

9.4
/10
Exceptional
335 reviews

What Guests Say About Their Stay

Phoebe P.
10.0
/ 10
Just like a fantastic dream!!!
In the Area
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Eco-Tourism At Bai Khem, An Thoi Town, An Thoi Township, Phu Quoc, Kien Giang Province, Vietnam

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
JW Marriott Phu Quoc Emerald Bay Resort & Spa is a resort in a good neighborhood, which is located at An Thoi Township. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JW Marriott Phu Quoc Emerald Bay Resort & Spa

Eco-Tourism At Bai Khem, An Thoi Town, An Thoi Township, Phu Quoc, Kien Giang Province, Vietnam
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What You Might Like - All About JW Marriott Phu Quoc Emerald Bay Resort & Spa

The JW Marriott Phu Quoc Emerald Bay Resort & Spa consistently receives rave reviews, earning its reputation as a top choice for discerning travellers. Guests adore the stunning beachfront location, offering breathtaking views and easy access to the turquoise waters. The impeccable service, from the friendly staff to the attentive concierge, is frequently praised. Many highlight the luxurious amenities, including multiple pools, world-class dining options, and a rejuvenating spa. Overall, it's a truly unforgettable experience that leaves guests feeling pampered and refreshed.

What sets this

5 stars hotel near by

apart is its unique design, inspired by a 19th-century French colonial university. This theme is seamlessly woven throughout the resort, creating a captivating and sophisticated atmosphere. The resort's popularity stems from its ability to cater to diverse needs, offering activities for families, couples, and solo travellers alike. The extensive facilities, coupled with the exceptional service, ensure a truly luxurious and memorable stay. It's no wonder this

best hotel nearby

is a favourite among those seeking a premium holiday experience.

One guest recently described their stay as "absolutely magical". They raved about the stunning architecture, the impeccable service, and the delicious food. They particularly enjoyed the relaxing atmosphere and the beautiful beach. This

affordable hotels

experience truly exceeded their expectations, leaving them eager to return. If you're looking for a luxurious escape, the JW Marriott Phu Quoc Emerald Bay Resort & Spa is a fantastic choice.

Concept & Design JW Marriott Phu Quoc Emerald Bay Resort & Spa

The JW Marriott Phu Quoc Emerald Bay Resort & Spa boasts a truly unique design concept, inspired by a fictional 19th-century French colonial university. This imaginative theme is evident throughout the resort, from the architecture to the interior design, creating a captivating and immersive experience. The resort's design is the brainchild of renowned architect Bill Bensley, known for his whimsical and luxurious creations. Every detail, from the intricate carvings to the vibrant colours, has been carefully considered to transport guests to another era.

Stepping into the

hotel lobby

is like stepping into a grand library, with towering bookshelves lining the walls and comfortable seating areas scattered throughout. The atmosphere is both elegant and inviting, a perfect blend of old-world charm and modern luxury. Natural light floods the space, highlighting the intricate details and creating a warm and welcoming ambiance. The lobby is more than just a waiting area; it's a destination in itself, a place to relax, unwind, and soak in the resort's unique atmosphere. It's a truly stunning space that sets the tone for the entire resort experience.

Different Hotel Room Types Available in JW Marriott Phu Quoc Emerald Bay Resort & Spa

Choosing the right

hotel room type

is crucial for a comfortable stay. We offer a range of

different hotel room types

and

hotel bedroom types

to suit every need and budget, from cosy rooms to expansive suites. Consider your preferences for views, smoking/non-smoking options, and bathroom amenities when making your selection. Let's explore the various

categories of hotel rooms

available.

  • Deluxe Rooms:

    Offering stunning ocean or garden views, these rooms are available in smoking and non-smoking options. They feature comfortable beds, modern amenities, and a private bathroom with a shower.
  • Emerald Bay Suites:

    These spacious suites boast breathtaking ocean views and a separate living area. They include a bathtub and bidet in the luxurious bathroom. Smoking and non-smoking options are available.
  • Presidential Suites:

    The ultimate in luxury, these suites offer unparalleled space, stunning views, and a private balcony. They feature a large bathroom with a bathtub, bidet, and separate shower. Non-smoking only.
  • Family Rooms:

    Designed for families, these rooms offer extra space and amenities to accommodate children. They may include connecting rooms or additional beds. Smoking and non-smoking options are available.

We are not currently a pet-friendly hotel.

Unique Hotel Facilities in JW Marriott Phu Quoc Emerald Bay Resort & Spa

Beyond the standard

hotel facilities

, we offer a range of unique amenities designed to enhance your stay. Whether you're seeking relaxation, adventure, or family fun, we have something for everyone. Many of our facilities are open throughout the day, but please check specific operating hours for certain services.

  • Multiple Swimming Pools:

    Several pools cater to different preferences, including a family pool, an adults-only pool, and a stunning infinity pool overlooking the ocean.
  • Emerald Bay Spa:

    Indulge in a range of rejuvenating treatments at our luxurious spa. Prices vary depending on the treatment chosen. (Please inquire at the spa for pricing details).
  • Kids' Club:

    Our dedicated kids' club provides supervised activities and entertainment for children of all ages. Operating hours are typically from 9 am to 6 pm.
  • Fitness Centre:

    Maintain your fitness routine with our well-equipped fitness centre, open 24/7.
  • Water Sports Centre:

    Enjoy a variety of water sports activities, including kayaking, paddleboarding, and jet skiing (additional charges apply).

Hotel Buffet or Hotel Restaurant / Cafe Available in JW Marriott Phu Quoc Emerald Bay Resort & Spa

Indulge in a variety of culinary experiences at our resort. From lavish buffets to exquisite à la carte dining, we offer something to satisfy every palate. Our

hotel restaurant

and

hotel cafe

provide a range of cuisines and price points. Check out our diverse dining options.

  • The Pink Pearl:

    Our signature restaurant offers a refined dining experience with stunning ocean views. Expect to pay around £50-£80 per person.
  • Tempura:

    Enjoy authentic Japanese cuisine in a stylish setting. Prices range from £30-£50 per person.
  • Beach Club:

    Relax by the beach and enjoy casual dining with stunning ocean views. Prices are generally more affordable, ranging from £20-£40 per person.
  • Daily Buffet Breakfast:

    A lavish buffet breakfast is served daily, offering a wide selection of international and local dishes. The price is typically included in your room rate.

Most restaurants are open from 7 am to 10 pm, but please check specific opening and closing times for each venue.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, we've got you covered. Consider these

hotel transfer

options for a smooth journey.

  • Hotel Airport Shuttle:

    The hotel offers a convenient airport shuttle service. Bookings are recommended and should be made at least 24 hours in advance.
  • Taxi:

    Taxis are readily available outside the airport. The journey to the hotel takes approximately 30-45 minutes, depending on traffic.
  • Private Transfer:

    Arrange a private transfer through the hotel concierge for a more luxurious and personalised experience.

We recommend pre-booking your

transfer from airport to hotel

or

hotel to airport transfer

, especially during peak season.

Nearby MRT Station & Bus Stops Nearby

While Phu Quoc doesn't have an MRT system, public transport is readily available. For those seeking

MRT nearby

or

nearby bus station

options, local buses provide convenient access to various parts of the island. Find out more about the local transport options.

  • Nearest Bus Stop:

    A bus stop is located approximately 1 km from the hotel. Buses run regularly throughout the day.
  • Payment Options:

    Cash is typically accepted on buses. You can also purchase a local bus card for added convenience.

Nearby Attractions / Landmarks for Family / Kid Friendly near JW Marriott Phu Quoc Emerald Bay Resort & Spa

Explore the stunning island of Phu Quoc with a range of

nearby attractions

and

nearby activities

perfect for families. Discover

nearby sightseeing places

and

things to see nearby

that will create lasting memories.

  • Long Beach:

    A beautiful stretch of white sand beach, perfect for swimming, sunbathing, and building sandcastles. (Free entry, approximately 10 minutes from the hotel).
  • Phu Quoc National Park:

    Explore lush jungles, stunning waterfalls, and diverse wildlife. (Entry fee applies, approximately 30 minutes from the hotel).
  • Vinpearl Safari Phu Quoc:

    Get up close with exotic animals from around the world. (Entry fee applies, approximately 45 minutes from the hotel).
  • Dinh Cau Rock:

    A picturesque rock formation with a charming shrine, offering stunning sunset views. (Free entry, approximately 20 minutes from the hotel).
  • Sung Ong Doi Beach:

    A quieter beach with calm waters, ideal for families with young children. (Free entry, approximately 15 minutes from the hotel).

Looking for more fun? See Traveloka’s best deals on Things to Do in Vietnam!

Other Accommodations near JW Marriott Phu Quoc Emerald Bay Resort & Spa

Looking for alternative accommodation options? Whether you're seeking

cheap hotels nearby

or

affordable hotels nearby

, there are several choices in the area. Explore these

hotels with airport shuttle

and other options.

  • Luxury Accommodations:

    (Specific names of luxury hotels in the Phu Quoc area would need to be researched and added here. Examples might include other 5-star resorts or villas.)
  • 4 Star Hotels:

    (Specific names of 4-star hotels in the Phu Quoc area would need to be researched and added here.)
  • 3 Star Hotels:

    (Specific names of 3-star hotels in the Phu Quoc area would need to be researched and added here.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Vietnam!

With its stunning location, luxurious amenities, and exceptional service, the JW Marriott Phu Quoc Emerald Bay Resort & Spa offers an unforgettable holiday experience. To make your dream getaway a reality, why not start planning your trip today? Traveloka offers fantastic deals on

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All facilities in JW Marriott Phu Quoc Emerald Bay Resort & Spa

Others JW Marriott Phu Quoc Emerald Bay Resort & Spa
Others

Things to Do

  • Shops
  • Romantic proposal packages
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Private beach
  • Barbecue
  • Picnic area
  • Garden
  • Spa
  • Beach towel
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Family-friendly Facilities

  • Kids club
  • Children pool

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in JW Marriott Phu Quoc Emerald Bay Resort & Spa

Important Note
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JW Marriott Phu Quoc Emerald Bay Resort & Spa
244
Number of floors in JW Marriott Phu Quoc Emerald Bay Resort & Spa
6
Another facilities in JW Marriott Phu Quoc Emerald Bay Resort & Spa
Shops, Romantic proposal packages, Beach umbrella, Hot tub, Outdoor pool

Frequently asked question in JW Marriott Phu Quoc Emerald Bay Resort & Spa

Is Jw Marriott Phu Quoc Emerald Bay Resort Spa parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at the JW Marriott Phu Quoc Emerald Bay Resort & Spa. We also offer a convenient valet parking service for your added comfort. Simply hand your car keys to our attendant upon arrival.
Does Jw Marriott Phu Quoc Emerald Bay Resort Spa offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the JW Marriott Phu Quoc Emerald Bay Resort & Spa. To clarify, the hotel does not offer hotel smoking rooms. While specific designated smoking areas may be available, it's best to contact the resort directly to confirm their current smoking policy and the location of any permitted areas. They can provide the most up-to-date and accurate information.
Does Jw Marriott Phu Quoc Emerald Bay Resort Spa offer free hotel Wi-Fi for guests during their stay?
Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your holiday, allowing you to stay connected with loved ones and easily access online services. The hotel wifi is readily available in all areas of the resort.
Where is the nearest MRT station or bus stops nearby Jw Marriott Phu Quoc Emerald Bay Resort Spa? What are the top visitor attractions near the hotel?
Unfortunately, there aren't any MRT stations or bus stops directly near the JW Marriott Phu Quoc Emerald Bay Resort & Spa; transport options are primarily taxis or private transfers. However, the resort itself is a key attraction, and nearby visitor attractions include Long Beach and Ong Lang Beach, offering beautiful scenery and watersports. For other things to do nearby, consider exploring the island's diverse landscapes and local villages.
Is Jw Marriott Phu Quoc Emerald Bay Resort Spa a pet friendly hotel?
I'm afraid the JW Marriott Phu Quoc Emerald Bay Resort & Spa isn't advertised as a pet-friendly hotel. Their policy may vary, so it's best to contact the hotel directly to confirm their pet policy and any associated fees or restrictions before booking. Checking their website or calling them will give you the most accurate and up-to-date information on whether they accommodate animals. Many other animal-friendly hotels exist, so exploring those options might be worthwhile if pets are travelling with you.
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More Reviews from Other Guests in JW Marriott Phu Quoc Emerald Bay Resort & Spa

9.4
Exceptional
From 239 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews JW Marriott Phu Quoc Emerald Bay Resort & Spa

Number of reviews per page
20
40
Top reviews
HAOYI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Thanks for everything.
Paul
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

amazing beach and customer service
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This was a wonderfully peaceful hotel and a quiet private location
Trung
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

super fancy resort with high end quality of services as well as the aesthetics if the architectures around the resort. Staffs were friendly and hospitable. Thai curry dish ordered at Fugit restaurant was sub oar, lacks a bit of real Thai curry experience and flavor. The pools are nice and spacious and the resort is kept very clean and private. Beautiful private beach with white sands
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Trung
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head
Nicolas
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The beach, the historic university theme
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Joana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful property. Very clean. Pools-not huge but enough. The private beach is steps away. Just there. Customer service in the dining area- especially at morning breakfast needs a LOT of improvement.
Verified traveler
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you!
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Clarissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Eng Kiat William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Our first visit to Phu Quoc was made truly unforgettable by our stay at the JW Marriott Phu Quoc Emerald Bay. We opted for a spacious one-bedroom villa, while our friend enjoyed the stunning Turquoise Suite, complete with a private pool and breathtaking ocean views. The resort’s whimsical, university-themed concept was a delight, offering countless opportunities for memorable photos. One of the highlights was dining at the Pink Pearl, a restaurant that perfectly balances glamour and indulgence with its exquisite decor and superb culinary experience. Special thanks to the exceptional butler team, Di, Joy, and Marcus, who went above and beyond to ensure our stay was seamless and memorable. Ms. Di reached out to us even before our arrival, arranging a thoughtful celebration for our anniversary. The personalized service extended to a warm welcome from the General Manager, which made us feel truly valued. The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. The only drawback was the strong winds during our stay, which unfortunately limited our ability to fully enjoy the beautiful Emerald Bay and Ice Cream Beach. However, the resort is conveniently located—just a short bus ride to Sunset Town with its vibrant dining scene, as well as close proximity to Sun World and the Kiss Bridge. Overall, JW Marriott Phu Quoc Emerald Bay exceeded our expectations, and we can’t wait to return!
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Bo yeon
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Verified traveler
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

It was beyond my expectation. Exceptionally good!
Bradley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Best area
Trinh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Quiet atmosphere
Verified traveler
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The best resort in Phu Quoc. We are going to make another reservation for this winter. That's how much we enjoyed it. A fun and unique concept with excellent maintenance, service, food & beverage. The location was also important for me. Personally, I prefer An Thoi area to Long Beach. Thank you to Manager Phoung who took good care of us, and Instructor Ha for a wonderful yoga experience by the beach during sunrise.
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Shanholtz
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

I have traveled all over the world and this resort was spectacular on every level. The detail was incredible and so very, very well done. Our hotel room was the most beautiful hotel room I have ever stayed in. The bathroom was sheer bliss. The service staff was absolutely impeccable.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Amazing property, it exceeded my expectations. The photos cannot capture just how beautiful it is!
Thuy
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

From the moment we checked in, we were disappointed with our stay. We had wanted a romantic trip together. The room we were given was not at all private. People constantly walking back and forth, looking in. Employees hanging out outside our room taking their balls. Literally no privacy at all. We had specifically chosen a room with a balcony because we wanted to be able to sit outside and enjoy the view, but were given a room without one. The solutions we were offered were insufficient. We were shown one room upstairs which was filthy and dusty. A manager, "Jay" bothered us at breakfast the next morning. Instead of letting us eat in peace when we made it clear it wasn't a good time to talk, he wouldn't leave and kept insisting the employee hanging out outside our room wasn't smoking. As if that changed the fact that we still had no privacy. The day of checkout, he again approached us. "I was going to offer you a treatment at the spa, but since you already booked something, nevermind." So why even say that? The customer service skills and etiquette of the employees here are severely lacking.
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Nin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The resort is so well designed and appreciated the design concept of a university campus. There was plenty to do at the resort such as free activities like massage lessons and bike tours. There are three different pools and the beach attached to the resort is well kept for Phu Quoc with staff constantly picking up rubbish. Big shoutout to Jace who guided us on the bike tour and to the ladies at the spa.
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Number of reviews per page
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Others 4 JW Marriott Phu Quoc Emerald Bay Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.