Nature Hotel - Le Hong Phong

Hotels
8.6
/10
Very Good
50 reviews

What Guests Say About Their Stay

george
10.0
/ 10
My say at the nature, Hotel has been one of the most relaxing experiences I've ever had. Every aspect of the hotel is relaxing, i.e., the scenery, the furnishings interior decorating. It is also located near a number of excellent restaurants and around the corner from Crazy House which is a must say
Dung
10.0
/ 10
My colleague and I were on a business trip here, and we chose this place to relax on our last day. Everything was nice, but what really made a difference was how friendly and professional the staff were. Special shoutout to Mr. Phuc at the front desk – you saved us more than once. I’ll definitely come back here on my next trip.
Th?c
10.0
/ 10
Khách sạn gần trung tâm, gần nhiều điểm tham quan có thể đi bộ, cơ sở vật chất tốt, đi lại thuận tiện, sảnh lễ tân rất rộng và "nature". Nhân viên thân thiện, lịch sự và nhiệt tình trong việc giới thiệu các tiện ích xung quanh khách sạn hay lúc check-out. phòng rộng, thoáng sạch sẽ và đủ tiện nghi. ăn sáng đầy đủ. Nói chung hài lòng với tất cả và sẽ tiếp tục là lựa chọn của tôi vào đợt tới cùng gia đình
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N***N
9.7
/ 10
Friendly and attentive staff. New, clean and airy rooms. Many types of rooms, suitable for a variety of needs. Will stay again next time.
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In the Area
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15c Le Hong Phong, Ward 4, Ward 4, Da Lat, Lam Dong Province, Vietnam, 670000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Nature Hotel - Le Hong Phong is a hotel is located at Ward 4. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Nature Hotel - Le Hong Phong

15c Le Hong Phong, Ward 4, Ward 4, Da Lat, Lam Dong Province, Vietnam, 670000
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Lobby Nature Hotel - Le Hong Phong
Lobby 2 Nature Hotel - Le Hong Phong

Discover More About Nature Hotel - Le Hong Phong

Location


Nature Hotel - Le Hong Phong is a hotel is located at Ward 4.

About Nature Hotel - Le Hong Phong

Nature Hotel - Le Hong Phong is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Nature Hotel - Le Hong Phong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Nature Hotel - Le Hong Phong is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Nature Hotel - Le Hong Phong is the right place to stay.

All facilities in Nature Hotel - Le Hong Phong

Fitness Center Nature Hotel - Le Hong Phong
Fitness Center
Lobby Nature Hotel - Le Hong Phong
Lobby
Exterior Nature Hotel - Le Hong Phong
Exterior
Bedroom Nature Hotel - Le Hong Phong
Bedroom
Others Nature Hotel - Le Hong Phong
Others

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

General

  • Cloakroom
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Hot tub
  • TV lounge

Business Facilities

  • Business center
  • Business facilities
  • Photocopier
  • PRINTER
  • Projector

Transportation

  • Car rental
  • Secure parking
  • Valet parking

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • Free WiFi

Kids and Pets

  • CRIBS
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Nature Hotel - Le Hong Phong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Child's Policy - Infant 0 – under 6 year(s): 1 kid stay for free, using existing bedding. - Child from 7 – under 12 years will stay in the same beds with parents and will be applied an additional charge at the hotel with VND 100,000/child/night - Guests from 13 years and older will be applied as an adult and will be applied an additional charge at the hotel with VND 230,000/child/night Extra bed Policy: If there is an extra bed, add 1 adult or 2 children.

Extra Breakfast

Accommodation charges VND 80,000/guest for extra breakfast.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Nature Hotel - Le Hong Phong
68
Number of floors in Nature Hotel - Le Hong Phong
7
Another facilities in Nature Hotel - Le Hong Phong
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Nature Hotel - Le Hong Phong

What are available facilities at Nature Hotel - Le Hong Phong?
There are top facilites at Nature Hotel - Le Hong Phong such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Nature Hotel - Le Hong Phong?
The standard check-in time at Nature Hotel - Le Hong Phong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Nature Hotel - Le Hong Phong provide breakfast?
Yes, Nature Hotel - Le Hong Phong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Nature Hotel - Le Hong Phong
Nature Hotel - Le Hong Phong has a 3.5-star rating.
How many floors does Nature Hotel - Le Hong Phong have?
Nature Hotel - Le Hong Phong has 7.
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More Reviews from Other Guests in Nature Hotel - Le Hong Phong

8.7
Very Good
From 49 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.2

Location

8.4

Service and Facilites

8.6

People often mention about Nature Hotel - Le Hong Phong
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Family Friendly (1)
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Traveler Reviews Nature Hotel - Le Hong Phong

Number of reviews per page
20
40
Customer reviews
V***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
The staff assisted with early check-in, but the room was not the one that had been booked.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest: Thank you for sharing your experience staying at Natural Hotel. We apologize if the room you booked differs slightly from the pictures. The location and interior decor of the room may vary slightly depending on the circumstances. However, we guarantee that the room type and amenities will match your booking. Thank you for your understanding. Your valuable feedback will encourage us to improve our services in the future. We look forward to welcoming you again. We will continue to strive to provide you with the best possible service. Thank you. Natural Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The hotel is relatively clean, the important thing is that there is no fan because Dalat is not always cold. If there is no fan in the hot season, it is like torture. Recently, my family stayed in a 4-room room with only 2 fans, not enough to divide the space, and even when the fan was on full power, it was still hot so I couldn't sleep.
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Guest, Thank you for choosing to stay at Nature Hotel. We apologize for any inconvenience caused. We sincerely thank the many valued guests that day and apologize for our inability to provide the best service due to miscommunication. We apologize for any inconvenience caused. Thank you very much for your continued support. Please come back and use our services again when you visit Dalat. Thank you. Nature Hotel
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
We had a good night's sleep at Nature Hotel - LHP after a "full-out" trip. The rooms are spacious, airy, with a beautiful hill view. In particular, the receptionists are very quick to support, handle problems thoroughly, and always care about the feelings of guests at the hotel. Last year I came here because of the new facilities and beautiful view. This year when I came back, I was impressed by your thoughtfulness and careful care of guests. ❤️
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Mr. K, Nature Hotel, thank you for your wonderful review of Nature Hotel – LHP. We sincerely appreciate your trust in choosing our hotel as your vacation destination whenever you return to Dalat. This is a huge motivation for us to strive to improve and better serve our guests every day. We look forward to welcoming you on your next trip and hope you will continue to be satisfied with the quality of our hotel's service. We wish you a wonderful experience in Dalat! Sincerely, Nature Hotel
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J***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The receptionists were lovely and helpful. We had a great time.
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you very much for sharing your wonderful experience at Nature Hotel. We are delighted that you enjoyed our service and comfortable stay. We look forward to welcoming you back when you visit Dalat. Thank you. Nature Hotel
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黎芳
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Nice, clean room; convenient location; enthusiastic staff.
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Accommodation's Reply
30 Oct 2025
Hello, Ms. Li Fang. Thank you for your positive feedback about the room, location, and service provided by the staff at Natural Hotel. We look forward to welcoming you back and will continue to improve our service quality to provide you with an even more perfect guest experience. Thank you. Natural Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Clean hotel, enthusiastic support staff
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Accommodation's Reply
28 Sep 2025
Dear Valued Guest, We would like to sincerely thank you for choosing Nature Hotel for your stay and taking the time to leave a valuable review. We are very happy to know that you are satisfied with the cleanliness of the hotel as well as the enthusiastic support from the staff. This is a great motivation for us to continue to maintain and improve the quality of service, bringing better and better experiences to customers. We look forward to having more opportunities to welcome and serve you in the upcoming stays Best regards Nature Hotel
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N***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
friendly staff, enthusiastic, clean and beautiful room
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Nature Hotel is delighted to read your lovely feedback. We sincerely thank you for recognizing the efforts of our hotel staff to bring the best experience to our customers. Customer satisfaction is truly a wonderful gift that we always look forward to receiving every day. Wishing you and your family good health, peace and hope to welcome you again in the near future! Best regards Nature Hotel
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Nguyen T. X. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
New beautiful hotel, ok hygiene. Friendly and enthusiastic staff!
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4 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Nature Hotel would like to thank you for choosing and giving your valuable compliments to the hotel. We are very pleased to know that you are satisfied with the facilities, cleanliness as well as the friendly and enthusiastic attitude of the staff. We look forward to welcoming and serving you again in the future. Best Regards Nature Hotel
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Nguyen T. X. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
I booked a trial night and booked a second night. The price, services, location... are very commensurate with what I experienced. Friendly and enthusiastic staff!
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Nature Hotel would like to thank you for your trust and taking the time to share your experience. We are very pleased to know that our service, location, and the friendliness and enthusiasm of our staff have brought you satisfaction. Your continued booking of additional nights is an honor and motivation for us to continuously improve. We look forward to welcoming and serving you again in your next stay. Best Regards Nature Hotel
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D***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Clean, thoughtful, quiet hotel, will come back next time
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4 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Nature Hotel would like to thank you for your trust in choosing and giving positive comments about the cleanliness, thoughtfulness and quietness of the hotel. Your satisfaction is the greatest encouragement for our team. We look forward to welcoming you back in the future. Best Regards Nature Hotel
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DINH T. T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Cute staff, enthusiastic instructions
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Mr/Ms. T, We would like to sincerely thank you for your trust and positive comments about the service at Nature Hotel. Your satisfaction with the enthusiasm and friendliness of the staff is a great encouragement for the hotel team. This is also the motivation for us to constantly strive to bring the best experience to all customers. We hope to continue to have the opportunity to welcome and serve you in the upcoming stays. Best regards Nature Hotel
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Lay N. T.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 18 week(s) ago
Friendly staff, ok room but the hallway is a bit dirty
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear N.T.L, Thank you Ms. Lay for staying at Nature Hotel and praising the enthusiasm of the staff and the room. We have noted your comments about the hallway and will fix them immediately. We hope that next time you come back, Ms. Lay will have a more satisfying experience. Best regards Nature Hotel
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xuan N. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 18 week(s) ago
Poor hygiene, hallway a bit dirty, bathroom smells
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3 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Mr. X.N.N, Nature Hotel would like to thank you for taking the time to provide feedback. We sincerely apologize for the experience that was not as expected. The team will immediately fix it to bring a cleaner, more comfortable space for your next visit. We look forward to welcoming you in the near future. Best regards Nature Hotel
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H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
I booked a hotel for 3 nights here. The first night, the roof on the 6th floor was blown by the wind so loudly that I couldn't sleep all night. The hot water was sometimes available and sometimes not. The hot water was so hot that I thought it would boil me. The second night was the same. The soundproofing of the room was very poor. The hygiene was also poor. The hotel is a new type that has just been put into operation so the space and facilities have not been fully completed. What a terrible experience here. Definitely won't come back.
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3 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Valued Guest, Nature Hotel sincerely apologizes for the inconvenience you have encountered during your stay. The hotel is currently under construction, however, this should not affect your experience. We have noted your comments and will promptly address them to improve the quality of our services. We look forward to serving you better in the future. Sincerely thank you Nature Hotel
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Nguyen Q. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Clean and beautiful hotel, friendly and enthusiastic staff
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3 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Nature Hotel would like to sincerely thank you for choosing Nature Hotel for your stay and leaving a wonderful review about the hotel. Your review is a great encouragement and reward for Nature Hotel's efforts to improve the quality of customer service. We look forward to having the opportunity to serve you in your next booking in Da Lat. Best regards Nature Hotel
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T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Room has cool balcony, living room is also very ok, suitable for family
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2 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Nature Hotel would like to thank you for trusting and choosing the hotel for your family vacation. We are very pleased to know that you are satisfied with the airy balcony room and the living room space of the hotel. We look forward to welcoming you and your family back on your upcoming trips. We wish you good health and happiness! Sincerely Nature Hotel
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Aris B.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 22 week(s) ago
The room is not soundproof and there is no trash can in the room...
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2 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Aris B, Thank you for choosing Nature Hotel and taking the time to share your experience. We greatly value every feedback from our guests and use it as motivation to continuously improve the quality of our services. We look forward to welcoming you back again soon and providing you with a more comfortable and enjoyable experience. Best regards, Nature Hotel
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K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Friendly staff, very good hotel service
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2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Nature Hotel is pleased to know that you are satisfied with the friendliness of our staff as well as the quality of our services. This is a great motivation for the Nature Hotel team to continue to strive and improve every day. We look forward to welcoming and serving you again in your upcoming vacations! Best regards Nature Hotel
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Thi H. Y. L.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 23 week(s) ago
When I arrived, the water was cut off, the service was too slow, and the staff was indifferent.
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3 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Madam, First of all, we – Nature Hotel – would like to sincerely thank you and your family for choosing our hotel for your recent vacation in Da Lat. We are sorry that your experience was not as perfect as expected. Due to the large number of guests on the weekend and a technical problem that occurred for about 2 hours, the receptionists were unable to promptly handle all requests from guests. We sincerely apologize for this inconvenience and hope for your understanding. We always appreciate all comments from customers and consider this as motivation to improve every day. We hope to have the opportunity to welcome and serve you and your family in the upcoming stays, with better and more thoughtful service. We wish you and your family good health and happiness. Best regards Nature Hotel
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Nguyen t. t. h.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Quite ok, clean, quiet. Enthusiastic staff
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, First of all, we – Nature Hotel – would like to express our sincere thanks to you and your family for choosing our hotel for your vacation in Da Lat, as well as for taking the time to share your valuable feedback. We are very pleased to receive compliments from you about the quite good, clean, quiet space and the enthusiasm of the staff. This is truly a great source of encouragement for the Nature Hotel team to continue to strive to improve the quality of service every day. We hope to have the opportunity to welcome and serve your family again in the near future, with a more complete and satisfying experience. We wish your family good health and happiness. Sincerely Nature Hotel
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Bedroom 4 Nature Hotel - Le Hong Phong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 49 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.2

Location

8.4

Service and Facilites

8.6

People often mention about Nature Hotel - Le Hong Phong
All
Family Friendly (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Nature Hotel - Le Hong Phong

Number of reviews per page
20
40
Customer reviews
V***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
The staff assisted with early check-in, but the room was not the one that had been booked.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Dec 2025
Dear Valued Guest: Thank you for sharing your experience staying at Natural Hotel. We apologize if the room you booked differs slightly from the pictures. The location and interior decor of the room may vary slightly depending on the circumstances. However, we guarantee that the room type and amenities will match your booking. Thank you for your understanding. Your valuable feedback will encourage us to improve our services in the future. We look forward to welcoming you again. We will continue to strive to provide you with the best possible service. Thank you. Natural Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The hotel is relatively clean, the important thing is that there is no fan because Dalat is not always cold. If there is no fan in the hot season, it is like torture. Recently, my family stayed in a 4-room room with only 2 fans, not enough to divide the space, and even when the fan was on full power, it was still hot so I couldn't sleep.
Read More
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Guest, Thank you for choosing to stay at Nature Hotel. We apologize for any inconvenience caused. We sincerely thank the many valued guests that day and apologize for our inability to provide the best service due to miscommunication. We apologize for any inconvenience caused. Thank you very much for your continued support. Please come back and use our services again when you visit Dalat. Thank you. Nature Hotel
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See original
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
We had a good night's sleep at Nature Hotel - LHP after a "full-out" trip. The rooms are spacious, airy, with a beautiful hill view. In particular, the receptionists are very quick to support, handle problems thoroughly, and always care about the feelings of guests at the hotel. Last year I came here because of the new facilities and beautiful view. This year when I came back, I was impressed by your thoughtfulness and careful care of guests. ❤️
Read More
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Mr. K, Nature Hotel, thank you for your wonderful review of Nature Hotel – LHP. We sincerely appreciate your trust in choosing our hotel as your vacation destination whenever you return to Dalat. This is a huge motivation for us to strive to improve and better serve our guests every day. We look forward to welcoming you on your next trip and hope you will continue to be satisfied with the quality of our hotel's service. We wish you a wonderful experience in Dalat! Sincerely, Nature Hotel
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J***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The receptionists were lovely and helpful. We had a great time.
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you very much for sharing your wonderful experience at Nature Hotel. We are delighted that you enjoyed our service and comfortable stay. We look forward to welcoming you back when you visit Dalat. Thank you. Nature Hotel
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黎芳
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Nice, clean room; convenient location; enthusiastic staff.
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Accommodation's Reply
30 Oct 2025
Hello, Ms. Li Fang. Thank you for your positive feedback about the room, location, and service provided by the staff at Natural Hotel. We look forward to welcoming you back and will continue to improve our service quality to provide you with an even more perfect guest experience. Thank you. Natural Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Clean hotel, enthusiastic support staff
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Accommodation's Reply
28 Sep 2025
Dear Valued Guest, We would like to sincerely thank you for choosing Nature Hotel for your stay and taking the time to leave a valuable review. We are very happy to know that you are satisfied with the cleanliness of the hotel as well as the enthusiastic support from the staff. This is a great motivation for us to continue to maintain and improve the quality of service, bringing better and better experiences to customers. We look forward to having more opportunities to welcome and serve you in the upcoming stays Best regards Nature Hotel
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N***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
friendly staff, enthusiastic, clean and beautiful room
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Nature Hotel is delighted to read your lovely feedback. We sincerely thank you for recognizing the efforts of our hotel staff to bring the best experience to our customers. Customer satisfaction is truly a wonderful gift that we always look forward to receiving every day. Wishing you and your family good health, peace and hope to welcome you again in the near future! Best regards Nature Hotel
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Nguyen T. X. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
New beautiful hotel, ok hygiene. Friendly and enthusiastic staff!
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4 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Nature Hotel would like to thank you for choosing and giving your valuable compliments to the hotel. We are very pleased to know that you are satisfied with the facilities, cleanliness as well as the friendly and enthusiastic attitude of the staff. We look forward to welcoming and serving you again in the future. Best Regards Nature Hotel
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Nguyen T. X. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
I booked a trial night and booked a second night. The price, services, location... are very commensurate with what I experienced. Friendly and enthusiastic staff!
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Nature Hotel would like to thank you for your trust and taking the time to share your experience. We are very pleased to know that our service, location, and the friendliness and enthusiasm of our staff have brought you satisfaction. Your continued booking of additional nights is an honor and motivation for us to continuously improve. We look forward to welcoming and serving you again in your next stay. Best Regards Nature Hotel
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D***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Clean, thoughtful, quiet hotel, will come back next time
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4 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Nature Hotel would like to thank you for your trust in choosing and giving positive comments about the cleanliness, thoughtfulness and quietness of the hotel. Your satisfaction is the greatest encouragement for our team. We look forward to welcoming you back in the future. Best Regards Nature Hotel
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DINH T. T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Cute staff, enthusiastic instructions
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Mr/Ms. T, We would like to sincerely thank you for your trust and positive comments about the service at Nature Hotel. Your satisfaction with the enthusiasm and friendliness of the staff is a great encouragement for the hotel team. This is also the motivation for us to constantly strive to bring the best experience to all customers. We hope to continue to have the opportunity to welcome and serve you in the upcoming stays. Best regards Nature Hotel
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Lay N. T.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 18 week(s) ago
Friendly staff, ok room but the hallway is a bit dirty
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear N.T.L, Thank you Ms. Lay for staying at Nature Hotel and praising the enthusiasm of the staff and the room. We have noted your comments about the hallway and will fix them immediately. We hope that next time you come back, Ms. Lay will have a more satisfying experience. Best regards Nature Hotel
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xuan N. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 18 week(s) ago
Poor hygiene, hallway a bit dirty, bathroom smells
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3 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Mr. X.N.N, Nature Hotel would like to thank you for taking the time to provide feedback. We sincerely apologize for the experience that was not as expected. The team will immediately fix it to bring a cleaner, more comfortable space for your next visit. We look forward to welcoming you in the near future. Best regards Nature Hotel
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H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
I booked a hotel for 3 nights here. The first night, the roof on the 6th floor was blown by the wind so loudly that I couldn't sleep all night. The hot water was sometimes available and sometimes not. The hot water was so hot that I thought it would boil me. The second night was the same. The soundproofing of the room was very poor. The hygiene was also poor. The hotel is a new type that has just been put into operation so the space and facilities have not been fully completed. What a terrible experience here. Definitely won't come back.
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3 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Valued Guest, Nature Hotel sincerely apologizes for the inconvenience you have encountered during your stay. The hotel is currently under construction, however, this should not affect your experience. We have noted your comments and will promptly address them to improve the quality of our services. We look forward to serving you better in the future. Sincerely thank you Nature Hotel
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Nguyen Q. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Clean and beautiful hotel, friendly and enthusiastic staff
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3 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Nature Hotel would like to sincerely thank you for choosing Nature Hotel for your stay and leaving a wonderful review about the hotel. Your review is a great encouragement and reward for Nature Hotel's efforts to improve the quality of customer service. We look forward to having the opportunity to serve you in your next booking in Da Lat. Best regards Nature Hotel
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T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Room has cool balcony, living room is also very ok, suitable for family
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2 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Nature Hotel would like to thank you for trusting and choosing the hotel for your family vacation. We are very pleased to know that you are satisfied with the airy balcony room and the living room space of the hotel. We look forward to welcoming you and your family back on your upcoming trips. We wish you good health and happiness! Sincerely Nature Hotel
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Aris B.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 22 week(s) ago
The room is not soundproof and there is no trash can in the room...
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2 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Aris B, Thank you for choosing Nature Hotel and taking the time to share your experience. We greatly value every feedback from our guests and use it as motivation to continuously improve the quality of our services. We look forward to welcoming you back again soon and providing you with a more comfortable and enjoyable experience. Best regards, Nature Hotel
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K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Friendly staff, very good hotel service
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2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Nature Hotel is pleased to know that you are satisfied with the friendliness of our staff as well as the quality of our services. This is a great motivation for the Nature Hotel team to continue to strive and improve every day. We look forward to welcoming and serving you again in your upcoming vacations! Best regards Nature Hotel
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Thi H. Y. L.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 23 week(s) ago
When I arrived, the water was cut off, the service was too slow, and the staff was indifferent.
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3 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Madam, First of all, we – Nature Hotel – would like to sincerely thank you and your family for choosing our hotel for your recent vacation in Da Lat. We are sorry that your experience was not as perfect as expected. Due to the large number of guests on the weekend and a technical problem that occurred for about 2 hours, the receptionists were unable to promptly handle all requests from guests. We sincerely apologize for this inconvenience and hope for your understanding. We always appreciate all comments from customers and consider this as motivation to improve every day. We hope to have the opportunity to welcome and serve you and your family in the upcoming stays, with better and more thoughtful service. We wish you and your family good health and happiness. Best regards Nature Hotel
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Nguyen t. t. h.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Quite ok, clean, quiet. Enthusiastic staff
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, First of all, we – Nature Hotel – would like to express our sincere thanks to you and your family for choosing our hotel for your vacation in Da Lat, as well as for taking the time to share your valuable feedback. We are very pleased to receive compliments from you about the quite good, clean, quiet space and the enthusiasm of the staff. This is truly a great source of encouragement for the Nature Hotel team to continue to strive to improve the quality of service every day. We hope to have the opportunity to welcome and serve your family again in the near future, with a more complete and satisfying experience. We wish your family good health and happiness. Sincerely Nature Hotel
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