Sheraton Hanoi Hotel

Hotels
8.6
/10
Very Good
425 reviews

What Guests Say About Their Stay

Zachary
10.0
/ 10
I loved my stay at the Sheraton Hanoi Hotel. I found it to be within a 30 minute walk of the major sites on West Lake near the parliament building. The side streets were also full of amazing food stalls, cool vintage stores and other shopping options which was great. The staff were all amazing and full of suggestions on things to do. And, the travel desk was amazing at setting up some day tours around the city and nearby, including private transportation, which made getting around easy. Would recommend if you’re staying in Hanoi!
Andrew
10.0
/ 10
20 minutes from No Bai Airport. In a nice district with easy access to sightseeing. A long walk of you are up to it otherwise a 10 to 20 minute drive to central attractions.
Pankaj
10.0
/ 10
Overall stay was awesome. Very nice property, food is good, breakfast spread is nice, staff very helpful and nice room.
In the Area
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K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Quang An ward, Tay Ho District, Hanoi, Vietnam, 10000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Sheraton Hanoi Hotel is located in area / city Quang An. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Quang An ward, Tay Ho District, Hanoi, Vietnam, 10000
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Discover More About Sheraton Hanoi Hotel

Sheraton Hanoi Hotel Rates per Night

Sheraton Hanoi Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Sheraton Hanoi Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sheraton Hanoi Hotel Location & Address

Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Quảng An, Tây Hồ, Hà Nội, Việt Nam, 10000. It's situated in the Tay Ho District area of Vietnam, known for its serene lake views and upscale residences. The hotel is approximately 5 km from the city center.

How to go to Sheraton Hanoi Hotel from Airport

Arranging your hotel transfer from the airport to the Sheraton Hanoi Hotel is a crucial part of planning your trip. Here are a few options to consider for your journey from Noi Bai International Airport (HAN) to the hotel.

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can easily find a taxi at the airport's designated taxi stands. The ride to Sheraton Hanoi Hotel typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available in Hanoi. Simply use the Traveloka app to book a ride. This can be a convenient option, especially if you prefer cashless transactions.
  • Airport Shuttle (Pre-booked):

    Some airport shuttle services offer direct transfers to hotels in Hanoi. You can pre-book these services online or at the airport. This option can be more economical for solo travellers.
  • Public Bus (Most Affordable):

    While not the most direct, taking a public bus is the cheapest option. You'll need to take bus number 86 from the airport to the city center and then transfer to another bus or take a taxi to the hotel. This option is best for budget travellers with plenty of time.

Tips:

For the most convenient route, consider pre-booking a ride hailing service through Traveloka or arranging an airport transfer directly with the Sheraton Hanoi Hotel. This ensures a hassle-free journey, especially after a long flight.

Sheraton Hanoi Hotel Reviews & Summary

Looking for all about hotel Sheraton Hanoi Hotel? Discover what makes this hotel a favourite among travellers with our comprehensive hotel reviews. From its prime location to its exceptional service, the Sheraton Hanoi Hotel consistently receives high marks from guests.

Guests love the hotel's stunning views of West Lake, its luxurious amenities, and its convenient access to Hanoi's attractions. The hotel boasts a state-of-the-art fitness center, a relaxing spa, and several on-site dining options. A standout feature is the rooftop bar, offering panoramic city views. One recent review raved, "The Sheraton Hanoi Hotel exceeded all my expectations! The staff were incredibly friendly and helpful, the room was spacious and comfortable, and the location was perfect for exploring the city. I highly recommend this hotel to anyone visiting Hanoi."

Sheraton Hanoi Hotel Room Types Available

Choosing the right hotel room type can significantly enhance your stay. The Sheraton Hanoi Hotel offers a variety of categories of hotel rooms to suit every traveller's needs. From spacious suites to comfortable standard rooms, there's a perfect option for everyone.

  • Deluxe Room:

    Offers city or lake views, non-smoking options available, bathtub and bidet.
  • Executive Suite:

    Features a separate living area, panoramic views, non-smoking, bathtub and bidet.
  • Presidential Suite:

    The most luxurious option with multiple bedrooms, a private balcony, and stunning views. Non-smoking, bathtub and bidet.
  • Club Room:

    Access to the Club Lounge, offering complimentary breakfast and evening hors d'oeuvres. Non-smoking, bathtub and bidet.
  • Connecting Rooms:

    Ideal for families, these rooms offer the convenience of adjoining spaces. Non-smoking, bathtub and bidet.

The Sheraton Hanoi Hotel is not a pet-friendly hotel. Please check with the hotel directly for any exceptions or nearby pet boarding options.

Hotel Facilities in Sheraton Hanoi Hotel

The Sheraton Hanoi Hotel offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay. Whether you're travelling for business or leisure, you'll find plenty of hotel amenities to meet your needs.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Center:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment. Prices vary depending on the service. Open daily from 10:00 AM to 10:00 PM.
  • Business Center:

    Stay connected with computers, printers, and meeting rooms. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained with supervised activities. Open Saturday and Sunday from 9:00 AM to 6:00 PM.
  • Concierge Service:

    Get assistance with tours, transportation, and restaurant reservations. Available 24 hours.

Hotel Buffet or Restaurant/Cafe in Sheraton Hanoi Hotel

Indulge in a culinary journey at the Sheraton Hanoi Hotel's diverse hotel restaurant and cafe options. From sumptuous buffets to delectable à la carte dishes, there's something to satisfy every palate.

  • Oven D'Or Restaurant:

    Offers an international buffet for breakfast, lunch, and dinner. Price per person: SGD 60 for dinner. Opening hours: 6:00 AM to 10:00 PM.
  • Hemispheres Steak & Seafood Grill:

    Serves premium steaks and fresh seafood in an elegant setting. Opening hours: 6:00 PM to 10:00 PM.
  • Piano Bar:

    Enjoy light snacks and cocktails with live music. Opening hours: 5:00 PM to 1:00 AM.
  • Njicoi Bar:

    A vibrant spot for drinks and casual dining. Opening hours: 10:00 AM to 12:00 AM.

A special dish to try is the Oven D'Or Restaurant's signature Pho, a traditional Vietnamese noodle soup.

Sheraton Hanoi Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? The Sheraton Hanoi Hotel offers convenient hotel to airport transfer options to ensure a seamless arrival and departure experience.

The hotel provides airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance with your flight details. You can also arrange this service through Traveloka when making your hotel reservation. Be sure to provide your arrival time, flight number, and airline. Additional charges may apply.

Nearby MRT Station & Bus Stops

Navigating Hanoi is easy with convenient access to public transportation. While Hanoi doesn't have an MRT system, there are several nearby bus stops that provide easy access to the city's attractions. Here are some nearby bus station options:

  • Bus Stop 1 (Opposite the hotel):

    Approximately 100 meters from the hotel. Serves routes to the city center and surrounding areas.
  • Bus Stop 2 (Near West Lake):

    Approximately 500 meters from the hotel. Offers scenic routes along West Lake.
  • Kim Ma Bus Station:

    Approximately 2 km from the hotel. A major transportation hub with routes to various parts of Hanoi.

You can purchase a Hanoi public transport card at most convenience stores and bus stations. Alternatively, you can pay for your ride directly on the bus using cash.

Nearby Attractions for Family / Kid Friendly

Discover the best nearby activities and nearby places to go for families and kids near the Sheraton Hanoi Hotel. Tay Ho District offers a variety of attractions that are perfect for a fun-filled day out.

  • Ho Tay Water Park:

    Located approximately 3 km from the hotel. A fun water park with slides and pools. Entry price: SGD 15 per person.
  • Thu Le Zoo:

    Located approximately 6 km from the hotel. Home to a variety of animals. Entry price: SGD 5 per person.
  • Vietnam Museum of Ethnology:

    Located approximately 7 km from the hotel. Showcases the diverse cultures of Vietnam. Entry price: SGD 8 per person.
  • Temple of Literature:

    Located approximately 5 km from the hotel. A historic temple and learning center. Entry price: SGD 3 per person.
  • West Lake:

    Located adjacent to the hotel. Enjoy a leisurely stroll or rent a paddle boat. Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near Sheraton Hanoi Hotel (Tay Ho District)

Explore the vibrant nearby dining scene near the Sheraton Hanoi Hotel in Tay Ho District. From charming cafes to authentic local food, there's something to satisfy every craving.

Cafes/Restaurants:

  • The Coffee Bean & Tea Leaf:

    A popular coffee chain offering a variety of beverages and pastries.
  • Pizza 4P's Tay Ho:

    Known for its delicious wood-fired pizzas and cozy atmosphere.
  • Summit Lounge:

    Located on the 20th floor of the Pan Pacific Hanoi, offering stunning views and a sophisticated dining experience.

Local Street Food:

  • Pho:

    A traditional Vietnamese noodle soup.
  • Banh Mi:

    A Vietnamese sandwich filled with various meats and vegetables.
  • Bun Cha:

    Grilled pork with rice noodles and dipping sauce.
  • Goi Cuon:

    Fresh spring rolls filled with shrimp, vegetables, and rice noodles.
  • Com Tam:

    Broken rice with grilled pork chops and various toppings.

Shopping places near Sheraton Hanoi Hotel (Tay Ho District)

Discover the best nearby shopping destinations near the Sheraton Hanoi Hotel in Tay Ho District. Whether you're looking for souvenirs or high-end fashion, you'll find plenty of options nearby.

  • Lotte Center Hanoi:

    Located approximately 6 km from the hotel. A modern shopping mall with a variety of international and local brands.
  • Vincom Center Nguyen Chi Thanh:

    Located approximately 7 km from the hotel. Offers a wide range of shops, restaurants, and entertainment options.
  • Weekend Night Market:

    Located in the Old Quarter, approximately 5 km from the hotel. A vibrant market with street food, clothing, and souvenirs.

Other Places to Stay Near Sheraton Hanoi Hotel

Looking for alternative accommodations? There are plenty of affordable hotels nearby the Sheraton Hanoi Hotel in Tay Ho District. Here are some options to consider:

Luxury/5–6 Star Hotels Nearby:

  • InterContinental Hanoi Westlake:

    Offers stunning views of West Lake and luxurious amenities.
  • Pan Pacific Hanoi:

    Features a rooftop bar and elegant dining options.
  • Lotte Hotel Hanoi:

    Boasts a state-of-the-art fitness center and a relaxing spa.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Four-Star Hotels Nearby:

  • Somerset West Point Hanoi:

    Offers spacious serviced apartments with kitchenettes.
  • Hanoi Hotel:

    Features a swimming pool and a fitness center.
  • The Q Hotel:

    A stylish hotel with modern amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam!

Three-Star Hotels Nearby:

  • Church Boutique Hotel:

    A charming hotel with a central location.
  • Hanoi La Castela Hotel:

    Offers comfortable rooms and a friendly atmosphere.
  • Rising Dragon Estate Hotel:

    Features a rooftop terrace with city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Ready to experience the best of Hanoi? With its prime location, luxurious amenities, and exceptional service, the Sheraton Hanoi Hotel is the perfect choice for your next trip. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to explore this vibrant city and create unforgettable memories. Book your stay at the Sheraton Hanoi Hotel through Traveloka for the best deals and a seamless booking experience. Start planning your adventure now and book cheap hotels in Vietnam or find cheap hotels nearby!

All facilities in Sheraton Hanoi Hotel

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Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Shops
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Business Facilities

  • Conference center
  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station

General

  • Parking
  • Banquet
  • Ballroom
  • Terrace
  • Smoking area

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court
  • Billiard

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • ATM/Banking
  • Souvenir shop

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sheraton Hanoi Hotel

Important Note
  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 120 per vehicle (roundtrip, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.31 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses wind and solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Club Lounge]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

The property will be renovating from June 25 2025 to October 10 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Hanoi Hotel
299
Number of floors in Sheraton Hanoi Hotel
18
Another facilities in Sheraton Hanoi Hotel
Tours, Multilingual staff, Laundry service, Express check-in, Newspaper in lobby

Frequently asked question in Sheraton Hanoi Hotel

Is Sheraton Hanoi Hotel parking free for hotel guests, and do you offer valet parking services?
Parking at the Sheraton Hanoi Hotel isn't free for guests. We do, however, offer valet parking services for your convenience. For specific pricing and availability of both hotel parking and valet parking, please contact the hotel directly or check their website.
Does Sheraton Hanoi Hotel offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Sheraton Hanoi Hotel. To clarify, Sheraton Hanoi Hotel policy regarding hotel smoking rooms and designated smoking areas may vary. It's best to contact the hotel directly to confirm their current policy on smoking, as regulations can change. They will be able to provide the most up-to-date and accurate information about whether they offer any designated smoking areas or hotel smoking rooms.
Does Sheraton Hanoi Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, the Sheraton Hanoi Hotel provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact the hotel reception for assistance with your wifi connection.
Where is the nearest MRT station or bus stops nearby Sheraton Hanoi Hotel? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from the Sheraton Hanoi Hotel, offering easy access to the city. While there isn't an MRT station immediately nearby, bus routes provide convenient transport. For visitor attractions, you'll find several things to do nearby, including Hoan Kiem Lake and the iconic Ngoc Son Temple, both within easy reach.
Is Sheraton Hanoi Hotel a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels. To find out if the Sheraton Hanoi Hotel is pet-friendly, I recommend checking their official website or contacting them directly. Their website should clearly state their policy on accepting animals, and contacting them will give you a definitive answer. Many hotels advertise themselves as pet friendly hotels or animal friendly hotels, but policies can vary.
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More Reviews from Other Guests in Sheraton Hanoi Hotel

Traveloka (10)
Other sources (415)
8.6
Very Good
From 415 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.4

Service and Facilites

9.0

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Traveler Reviews Sheraton Hanoi Hotel

Number of reviews per page
20
40
Top reviews
Mao Shung
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

All good
Weixia
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Too noisy for the air conditioning
Kirupamoorthy
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

It’s not worth for the price they charge from the guest, particularly foods.
Zachary
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I loved my stay at the Sheraton Hanoi Hotel. I found it to be within a 30 minute walk of the major sites on West Lake near the parliament building. The side streets were also full of amazing food stalls, cool vintage stores and other shopping options which was great. The staff were all amazing and full of suggestions on things to do. And, the travel desk was amazing at setting up some day tours around the city and nearby, including private transportation, which made getting around easy. Would recommend if you’re staying in Hanoi!
Read More
Allen
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Super nice Hotel
Andrew
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

20 minutes from No Bai Airport. In a nice district with easy access to sightseeing. A long walk of you are up to it otherwise a 10 to 20 minute drive to central attractions.
john
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Excellent hotel.lovely staff.
Pankaj
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Overall stay was awesome. Very nice property, food is good, breakfast spread is nice, staff very helpful and nice room.
Sreekala
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

We had a wonderful stay and staff were so helpful and accommodate every reasonable request. If you want to have a peaceful vacation , strongly recommend this place.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The staff members were amazing. The breakfast area was lovely and they handled our son's wedding event brilliantly well.
Rodolfo
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

This place is one of few full service hotels with spacious floor plan. I like and enjoyed my stay. Thank you!
June
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

All staff members were friendly and helpful. Location is not convenient to old/French quarter.
Louisa
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Everything was amazing, the team took great care of me, I could not ask for a better stay
Hisako
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

It was ok only. Towels were hard.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Top level hotel in Hanoi.
Fausta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Great Stuff and good food and accommodation
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

Clean rooms of good size. Very friendly and helpful staff especially the front desk and concierge.
Philip
10.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

The hotel is a little dated but the service was excellent. Rooms were clean and comfortable. I would stay again.
Denz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 283 week(s) ago

Expedia Group verified review

Although slightly out of the city, it was a pleasant relief to be away from the noise and craziness of the bustling Hanoi streets. The hotel provided a comfortable haven and the staff were amazingly accommodating, so pleasant and couldnt do enough for us. The benefits of the Club Lounge were so worth it and made our whole stay so much more special. And we cannot thank a member of the Club Lounge staff enough for her help in locating some lost property.......truly amazing service, going above and beyond. Thank you for a wonderful stay
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 284 week(s) ago

Expedia Group verified review

I love the lake view! The staff was very friendly and welcoming! I will definitely come again
Number of reviews per page
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Others 4 Sheraton Hanoi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.