Mercure Swansea Hotel

Hotels
7.8
/10
Pleasant
937 reviews

What Guests Say About Their Stay

Samuel
10.0
/ 10
Hotel room decor was just a little tired and the tea and coffee-making facilities in the room had not been re-stocked so we only had 1 teabag for 3 people when we arrived. Also the sachets of instant coffee provided are cheap and nasty. The bathroom sink was partially blocked-it was very slow to drain.
Clive
10.0
/ 10
Good welcome at reception also good service in the bar and restaurant area Clean and will stay again
Verified traveler
10.0
/ 10
Nice hotel, right next to a lovely lake which you can walk around. Good breakfast, good evening menu and nice bar. Just a shame that the swimming pool was no longer open (permanently closed).
In the Area
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Phoenix Way, Swansea, Llansamlet, City and County of Swansea, Wales, SA7 9EG

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Swansea Hotel is a good choice when you are visiting Llansamlet. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Swansea Hotel

Phoenix Way, Swansea, Llansamlet, City and County of Swansea, Wales, SA7 9EG
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Location


Staying at Mercure Swansea Hotel is a good choice when you are visiting Llansamlet.

About Mercure Swansea Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Mercure Swansea Hotel.

All facilities in Mercure Swansea Hotel

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Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

General

  • Swimming pool

Accommodation Policy & General Information in Mercure Swansea Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Number of floors in Mercure Swansea Hotel
2
Another facilities in Mercure Swansea Hotel
Concierge, Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area

Frequently asked question in Mercure Swansea Hotel

What are available facilities at Mercure Swansea Hotel?
There are top facilites at Mercure Swansea Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Swansea Hotel?
The standard check-in time at Mercure Swansea Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Swansea Hotel
Mercure Swansea Hotel has a 4.0-star rating.
How many floors does Mercure Swansea Hotel have?
Mercure Swansea Hotel has 2.
Are there any parking spots at Mercure Swansea Hotel ?
Yes: Yes, there are parking spots at Mercure Swansea Hotel
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More Reviews from Other Guests in Mercure Swansea Hotel

7.8
Pleasant
From 937 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.6

Service and Facilites

8.6

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Traveler Reviews Mercure Swansea Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly clean and well looked after hotel.
david
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It fitted our need. No heating to our room, we are in our eighties and it was cold in the evening, no hot water in the morning only tepid so could not bath or shower. Pillows rock hard . Was told at dinner the meat pie was chicken, never seen a chicken with red meat before [bacon] .
Rachid
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Service was bad rooms are bad beds not comfortable bathrooms no toothpaste no soap just tea. And coffee
Steve
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

.
Samuel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel room decor was just a little tired and the tea and coffee-making facilities in the room had not been re-stocked so we only had 1 teabag for 3 people when we arrived. Also the sachets of instant coffee provided are cheap and nasty. The bathroom sink was partially blocked-it was very slow to drain.
Sandra
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good car park. Lounge/entrance area and bar area very pleasant.
Andrew
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel staff and location are excellent. The hotel itself a little tired in places but clean and tidy, overall really good value.
Clive
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good welcome at reception also good service in the bar and restaurant area Clean and will stay again
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice clean room, great breakfast, great staff but very tired and dated.
Miss h c Kilgannon
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ok stay but out of town
Verified traveler
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

So got there. Put in a room that STANK of cannabis. Phoned reception and got another room, it was fine. The hotel was pretty worn, bad paintwork and generally substandard for the price. The receptionist was nice and efficient. The night barman was good and acommodating. Service good but hotel bad. Wouldnt stay again. Theres many other better options for comparable prices. On way to and from rooms obviously people smoking in their rooms, the corridors stank. Also more cannabis smell on the way to my new room. Nod good.
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Kirsty
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean/tired room, shower head holder broken, no loo roll, and the night desk porter very direct, Bed very good ! And a hotel that hoovers yay! Bar lady very nice.
Verified traveler
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice hotel, right next to a lovely lake which you can walk around. Good breakfast, good evening menu and nice bar. Just a shame that the swimming pool was no longer open (permanently closed).
Anthony
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property is itself
Nicola rose
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Such lovely staff, really make my stays at this hotel enjoyable.
Peter
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

After a long trip, the receptionist was very helpful and handed over some Welsh Cakes as a gift. We booked a meal at the restaurant for that evening without any hassle. The breakfast was lovely and plentiful. Will stay there again.
Jeanette
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We had a lively stay here. The staff are so friendly and helpful. It's nice to have a chat with staff. We had a small issue with the booking , we had upgraded but the bookinghadn't gone through . It didn't matter though. The staff on reception were so apologetic but I said it wasn't their fault so no need to keep apologising. The room that we had was a classic room and the bed was amazing. It was so comfortable and very big. The shower was lovely and powerful and the toiletries were great, they smelled amazing. A beautiful stay, thank you
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Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel and staff were superb, our stay was hassle free and convenient, without any issues. The breakfast was superb and the hotel rooms are comfortable and well equipped. Our one gripe, which was outside the hotel was the guests were reluctant to pick up their dogs mess in the field to the left of the hotel. Perhaps a sign reminding guests of their responsibilities and a possible fine might help. The field was full of dog waste, can't be pleasant in the summer for guests/children.
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Caroline
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Average hotel. Room was ok but the bed was very small for two people. Walls were very thin making it a quite noisy. The breakfast was average. Packets of cereal, not much selection of fruits. Hot counter served dry shrivelled mushrooms and dry hard fried eggs. The staff were really nice and friendly.
John
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Happy with the staff and the cleanliness. The building though is a bit tired and dated.
Number of reviews per page
20
40

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Disclaimer

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