Mercure Swansea Hotel

Explore Mercure Swansea Hotel
8.0
Very Good
From 1,002 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

8.0

Service and Facilites

8.8

Traveler Reviews Mercure Swansea Hotel

Number of reviews per page
20
40
Top reviews
Katie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our stay was excellent value for money. Breakfast was lovely, clean room etc, kettle and teas provided. Staff were also very friendly and welcoming. Minor thing was that the halls could do with a lick of paint but the rooms themselves, and the bar etc was nice.
Philip
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8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff, lovely reception and bar / restaurant area. Rooms a bit dated, but large, quiet, with comfy bed. Breakfast decent.
Richard
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10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean and comfortable
Mary
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff very friendly,hotel room and facilities exceptional, we arrived before stated check in time and were able to check in , without having to pay anything extra
Colin
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with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean and comfortable. Friendly staff.
keith
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Business Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great greeting, nice large clean room, welcoming our dog, great breakfast , easy free parking, great value for money.
Dominic
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Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were very friendly and hotel was located in a quiet place but the problem was my bed was so uncomfortable, the mattress had collapsed and needed turning or rotating asked twice but they did nothing, wasn’t bothered at all. So as of this I don’t sleep for very long and will never return as obviously they don’t listen to the guests and help them with the requests.
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Callum
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice and clean
Darren
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Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel staff was very courteous and helpful My room would not heat up and was very chilly
Mr Terence J
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with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely hotel. Polite and helpful staff. Room was lovely and clean.
Laurence
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Freshly cooked breakfast and reasonable. Rooms and corridors in dire need of revamp. TV not working, iron was unreliable, seriously cracked hand basin. For the price all around the stay was functional.
Samuel
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Business Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great Breakfast
Maurizio
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Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean rooms, great parking, normal standard UK Breakfast. Great for One Night
Kerry
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2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Genuinely dreadful, checked out after one night. Bath had a dirty rim around it, cracks in the sink and the walls, what appeared to be bogies smeared on the wall by the sink. No way to control the temperature in the room except a plastic fan, noisy and uncomfortable, key card worker only intermittently, shower leaked and sprayed across the room. When I returned to my room the whole corridor stank of cannabis. Genuinely one of the worst experiences I have ever had in a hotel, I would advise anyone to avoid this place. It looks like an open prison.
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SHELLEY
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room easy checknin ams check put fabulous beds
richard
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Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Polite staff and clean room ideal for what we wanted for the night
Jeanne
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with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lovely welcome after a tortuous 7 hour journey but a disappointing room. TV didn't work and bathroom fan was soooo noisy. Niall was quick to respond though and smoothed the way. Thank you.
Kel
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I did say to hotel it was a special 60th birthday and nothing was really organised at the room
Shelagh
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean room lovely staff
Gerald
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Speedy check in by a friendly receptionist who was helpful and polite. Nice size room and good friendly service throughout. Clean and comfortable.
Number of reviews per page
20
40