Banff Caribou Lodge and Spa

Explore Banff Caribou Lodge and Spa
8.6
Very Good
From 3,365 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Banff Caribou Lodge and Spa

Number of reviews per page
20
40
Top reviews
Lioubov
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed for one night again with our 2 little kids and everyone had a great time. We had to change the reservation and the hotel made that easy. Check-in was quick. The room was great! We all enjoyed the hot pool.
Michelle
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was a weird stench of smoke in our room, and the walls were dirty in the bathroom with hair from the previous night. Additionally, the bathroom door had a hard time locking and the toilet flush handle was finicky. It does the job at the end of the day but I wouldn’t stay here again.
Elaina
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The massage at the spa was wonderful, the hot pool is fantastic. Staff is very friendly .
Keith
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have never seen a toilet bowl that close to the floor - and it was under the toilet paper dispenser! $400 a night???
Han Mia
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love the stay in here
Paul
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sheets were
Faye
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean. Excellent service. Friendly and accommodating staff. Location is just a short walk from downtown shops. Underground parking with quick access to elevators. Pool and spa is lovely along with the atmosphere. Pet friendly as well. Would definitely recommend and would love to return.
Gurumurthy
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bed was not good
Bonnie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were clean. The staff were friendly and helpful.
Brijesh
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All Good
Antonio
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good stay for the price. A little outdated decor. Dusty in behind nightstands. Some of the light switches, plugs and plate covers are in need of maintenance/replacement as they are borderline electrical hazards. Paint touch-ups on door trim...why not just paint to the whole thing?? Those spot touch-ups make the place look even more run down than it is. Parking below is a tight squeeze, so avoid showing up in big trucks, large SUVs, or mini-vans. Our room had no airconditioning unit; not sure all rooms are like this. (good thing May is not hot). You'll want to check this before booking. OK for the price when on a budget.
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Agnes
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were friendly and helpful, pool was excellent
Saif
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and staff was friendly.
Linda
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean. Bed was comfortable. Check in was quick and easy, staff were pleasant.
Lucia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Got a nice upgrade!
joanne
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Cle
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely stunning suite. The room was super clean, bathrooms and hot tub was spotless! Highly recommend! We will be back!
Rachel
icon-with Pet
with Pet
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely terrible chlorine smell on the first floor and into the rooms. The room needs updating, and a person came into our room prior to checkout without knocking. Would not stay here again.
Don
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room on the fourth floor was clean and well maintained. All in all a nice hotel and all of the staff we interacted with were pleasant and professional.
Walter
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were very professional.
Number of reviews per page
20
40