Barceló Guatemala City

Explore Barceló Guatemala City
9.2
Exceptional
From 3,305 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Barceló Guatemala City

Number of reviews per page
20
40
Top reviews
Jorge Alberto Cisneros
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelente desde el aeropuerto traslado sin consto buen regimiento en lobby habitación con vista al volcán buenos desayunos buffet bar y amenidades costos accesibles hotel bien ubicado cerca del aeropuerto lo único un poco de ruido por los aviones que despegan pero por lo demás excelente ! Lo recomiendo 👌
Eber Eliud
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is located very close to the Airport and they have free shuttle. Also, if you rent a car with Alamo you can drop the car at this location before checking in the room. The breakfast is great, for dinner Kyoto is very good but a bit pricey. We usually stay at this hotel. In this occacion we only stayed for one night, we were given a room with two small beds and my wife and I had to sleep in separate beds. We could not enjoy the included breakfast since the open at 6am and we needed to be at the airport early. The shuttle does start at 4am which is convenient. The safe box got stuck which has happened to us a couple of times here. The check out was stressful, we needed to be ready by 7am to take the shuttle and we almost did not make it since the check out took some time since there was a line. We had dinner at Kyoto and we did not remember to ask for our discount, if you don't say anything they don't give you the discount. Overall we recommend this hotel specially premium since you have access to the VIP lounge. The only bad thing was the service this time, staff needs to pay attention, check out should be faster.
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LINDA SOFIA
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff is super helpful & friendly. The hotel is a bit dated but still overall a good hotel.
Kathleen
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I may not be able to stay there much longer as the nightly prices seem to have gone up quite a bit. I do continue to appreciate the attention to security and customer service. The breakfast buffet, as always, is amazing. I also appreciate the airport shuttle which is always on time and well conducted. In other words, Barcelo is amazing as always but I'm beginning to be priced out of stays there, unfortunately.
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Carlene
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was great! Nice to have shuttle to airport.
dian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was beautiful, immaculate, friendly staff, breakfast buffet with plenty of choices everything was fresh! Beautiful pool with a hot tub !! Free bottle water provided in rooms and chocolates delivered everyday was a sweet touch ! Most importantly free early check in by 12!! Loved my stay and it was affordable and great location! Free shuttle to and from airport!
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Gloria
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El Hotel muy lindo , cerca del Aeropuerto, muy conveniente, los cuartos grandes y limpios, la comida muy rica , variedad !
robin
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No need to leave the hotel! Everything is here. Great hotel for an airport layover!
Manuel
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff, the suites are very comfortable, with access to the premium club. Accessible to the airport really fast. Excellent choise.
Dora
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice property, very clean and staff is great.
Pedro Martinez
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelente! Comida rica y variada, facilidades casi todas disponibles sin incluir el spa.
Jorge
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay. Room was very cleaned and staff members were very polite and helpful. Bar and restaurant offer tasteful food and good drinks.
Kelly
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was amazing and I would absolutely recommend it to anyone and everyone. Free airport shuttle, breakfast buffet, the rooms were amazing and clean. Highly recommend upgrading to a premium room for low charge for access to the lounge for snacks, coffee, or low key meals.
Julie
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The space was tidy. The restaurant and bar's poor striker service and lack of a host upon arrival were the only issues. The supervisor, Marcos, was unhelpful. I addressed this to Lenard Hotel's managers of operations, but they never responded. He doesn't seem to care.
Auda Leticia
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pretty much my whole stay was excellent. Property was very clean and they always give you great customer service.
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gran hotel y excelentes servicios
Zehui
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable, friendly, Helpful
Milagros
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful centric place
John
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pleasant, helpful staff and an excellent breakfast buffet
ruth
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was knowledgeable, professional and kind. Excellent location, great service to and from the airport.
Number of reviews per page
20
40