The hotel is very well maintained, and staff were excellent. The breakfast was disappointing, as the only fruit available was an indifferent fruit salad. No prunes, grapefruit, peaches fresh strawberries etc. The only hotel I have stayed in where the cold buffet lacked fruit. The toaster (as is usual) either under toasts or almost burns the toast

Overall impression very good. Food was ok.

My room was not cleaned for 3 days. Very disappointing….

A beautiful hotel in a perfect location in Grasmere away from the more crowded areas of the south Lake District. The hotel is clean and well-maintained with helpful staff and a very welcome health spa with jetted pool, sauna and steam room. The location on a beautiful lake opposite the historic William Wordsworth Dove Cottage really could not be more ideal. A five star experience: we extended our stay due to the excellence of the hotel and it's ideal location.

Hotel was fine, but not exceptional. However, there were not enough staff to run the bars in the day/evening. Evening menus were fairly limited and the same each day. We felt that the hotel was extremely overpriced based on the quality of service provided. We stayed for 5 nights and each morning at breakfast we were asked if it was our first visit to the restaurant - an indication of how valued we felt as customers!

Beautiful room (306} with views of the lake from different angles. Staff were brilliant and made our anniversary trip extra special

Th spa was amazing and the staff was exceptional! Very attentive and responsive! Great 5 day 4 night visit:)

Room had no WiFi, a broken toilet and a big dark stain on the carpet, this was a senior suite costing £400, the staff did nothing to help resolve the issues and basically we’re not interested. Awful service.

We had a relaxing couple of days. The staff were first class. Our room was clean & spacious with a lovely double kingsize bed. The service was spot on the food was of good quality,fresh & local I believe.the spa facilities are good and inclusive with extra treatments available for a fee. We came away from there feeling relaxed & refreshed. Would we go back…yes Would we recommend…yes Is there room for improvement..if there is, not by much.

Beautiful location with large rooms looking over Grassmere lake. The decor is clean fresh with great choice of colours. Super king bed was very comfortable and room temperature perfect. The artwork on all the walls is enjoyable and like being in a private gallery. Staff were all very informative and friendly, Ronny in the restaurant was particularly great. The food choice for breakfast is plentiful and although dinner menu small the food is beautifully prepared and presented. My only personal comment is that it would have been nice to have included a side of vegetables in the price rather than as an extra. Housekeeping spot on. The spa is spacious with thermal pool ( not really for swimming) sauna and steam room . Lovely after a day of activities. The grounds are well maintained and terrace provides a sunny location to relax and enjoy the views, or if feeling active you can access the lake for a cold water dip or launch your kayak .

We had a fantastic stay at the hotel. The room and the entire property were exceptionally clean, and everything was well-organised and easily accessible. The breakfast was excellent, with a wide variety of options to suit different tastes. Our room view was truly magnificent, overlooking beautiful green scenery which made the experience even more special. Upon check-out, we were warmly greeted by Moses at reception. He was very friendly and professional, and kindly recommended some lovely places for us to visit before heading back to Liverpool. Overall, it was an amazing experience, and we will definitely be visiting again.

Brilliant stay. Lovely staff at breakfast and checkout. Very clean and quiet room. Stunning views and facilities. We were made to feel very welcome. So peaceful and relaxing. Would stay again!

Ambience, staff and food were AOK. The room was OK except that bed was uncomfortable, cloaks were inadequate and sink was too small.

Luxury afternoon tea&evening meal absolutely gorgeous,rooms nice&spacious&spotless!Nice friendly staff,couldnt do enough!Definately highly recommend to family&friends xxxx

Excellent location, all staff very friendly& welcoming. Breakfast had great choice and again excellent service.

Overall hotel was very clean, staff are amazing make you feel so welcome and couldn’t do enough for you. Breakfast was lovely didn’t wait long at all. Would highly recommend this hotel for a nice chilled and relaxing stay.

Loved the

Grrat parking and location

Clean and friendly, lovely views and great location

A clean and welcoming hotel. Staff were friendly and efficient. The room was comfortable with a good bathroom (though I would have welcomed a shaving mirror). The lounge and restaurant were pleasant. Breakfast was good but I was less impressed by the evening meal so went elsewhere as a result. Spa facilities were a welcome bonus. Great setting, particularly for local walks. Beautiful views. All in all, highly recommended.