Small but comfortable and clean room. As it is historic and old building atmoaphere was incredible, but it wont have the new big windows in the room etc. But beautiful, comfortable stay

Room was very clean, however one of our towels was dirty but staff replaced this immediately. Our room didn’t have a window which was unexpected as nowhere when booking did it say this might be the case, felt quite claustrophobic. Excellent location and lovely hotel overall.

Breakfast 15 quid didnt have it. Apparently extra charge for pool didnt use it. Bar and reception area, nice. 5 quid for parking!

I found my stay very enjoyable and the location of this hotel is really good

Staff was all good breakfast not to bad rooms in desperate need of up dating

Ideal location for Buxton town centre and walks. Dog friendly and helpful staff.

Paid for a standard double room but got a compact room. Window wouldn’t open so room was too warm. Paid for late checkout however this was not acknowledged so we were locked out of room.

Lovely breakfast comfortable bed but room easily gets hot when the sun shines in .Needs air con in all rooms .We stayed in the past & it was hot then

Lovely, grand hotel in a great location

Good selection for every taste. Helpfull and pleasant bar staff.

Absolutely brilliant place to stay! Staff fabulous and friendly. Room amazing! Will definitely stay here again.

The staff were attentive and helpful. The restaurant manager was particularly engaging and was largely on her own on Sunday night but managed the restaurant with aplomb. The housekeeping staff were careful to report back quickly that I hadn’t left rings in the bedroom as suspected. I have since found them in the glove compartment of the car.

The cooked breakfast was nice. Staff absolutely lovely except from one person in the main reception who booked us in (looked and sounded like they did not want to be there - could have been having a bad day). Clean, tidy rooms. Showers worked well.

Be aware that there is clearly a big renovation project taking place. Our room had clearly had the room done but the bathroom, although spotless, was old. Our children’s room was the opposite. The two rooms although sold at the same price were entirely different sizes and one of the rooms had obviously been split from its neighbour with a bit of cardboard the soundproofing was so poor. It’s a beautiful old building so we know it won’t be perfect. It has loads of personality, is in a fab location, is spotless throughout and the breakfast was great. It’s perfect for a night but just not convinced it is 4*.

We stayed for three nights. There was absolutely no service, no cleaning at all, and remnants of the previous guest’s trash were still in the room. My body broke out in severe hives from the very first night, which gradually worsened. Considering the price we paid, the service was extremely poor.

Over all pleasant stay staff very helpful and friendly hotel was nice the publicity areas bar reception etc clean in good condition bedrooms ok warm and clean only downside shower was to small for me personally and although a huge carpark i went out on Sunday when I returned no park spaces at all not sure if was being used by none residents if so maybe the hotel need to reserve some

Can’t fault my stay at all, room was much bigger than I thought. Clean and tidy.

Excellent

Bed very comfortable. Room clean. Dated bathroom. Breakfast had a great selection with a cooked breakfast, meats, cereals and porridge.

Property is obviously the grandest in Buxton and a great looking building and ideally placed in the centre of town. Shared areas in the hotel are fine, but the bedroom was an all too common story of ageing English hotels, with a cheap attempt at a refresh but ultimately poorly maintained and not really living up to the expectations of the price and the rest of the hotel surroundings. Some staff helpful but only the 4th member was actually able to find an extra pillow after the previous 3 saying there were none available.