Palace Hotel & Spa Buxton

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7.6
/10
Pleasant
1,008 reviews

What Guests Say About Their Stay

Annette

10.0
/ 10
I love this hotel, I visit at least twice a year. Its large, but comfortable and perfectly situated for both the town of Buxton and the wider peak district. The staff are mainly young, but helpful and hardworking ....they could do with a few more sometimes, they can be very busy, especially in the bar. I like that is so close to the opera house and all the lovely little restaurants, plenty of shops too. The breakfasts are worth having, i havent had dinner there as there is so much choice of restaurants in town.

chanice

10.0
/ 10
Weather was nice people nice location amazing around all the bars nice sights in the middle of every very good location

Paul

10.0
/ 10
The hotel has has a recent upgrade and looks amazing. Set in beautiful grounds and walking distance stroll into town. Upon arrival we had a lovely welcome by staff and our room was lovely too. The stairs are beautiful and the facilities and areas around the ground floor of the hotel are really comfortable and relaxing to enjoy. Parking is only £5 for 24 hours and the staff are so friendly and helpful.
In the Area
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Palace Road, High Peak, Derbyshire, England, SK17 6AG

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Britannia Palace Hotel Buxton & Spa Palace Hotel & Spa Buxton is located in area / city High Peak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palace Hotel & Spa Buxton

Palace Road, High Peak, Derbyshire, England, SK17 6AG
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Lobby Palace Hotel & Spa Buxton
Exterior 2 Palace Hotel & Spa Buxton

Discover More About Palace Hotel & Spa Buxton

General
Near Devonshire Dome

Location
With a stay at Palace Hotel & Spa Buxton in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Opera House. This spa hotel is 0.3 mi (0.5 km) from Buxton Museum and Art Gallery and 0.3 mi (0.5 km) from Pavilion Gardens.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Buxton Baths - 0.3 km / 0.2 mi
Devonshire Dome - 0.4 km / 0.2 mi
Pump Room - 0.4 km / 0.3 mi
St Ann's Well - 0.4 km / 0.3 mi
The Crescent - 0.5 km / 0.3 mi
Buxton Opera House - 0.5 km / 0.3 mi
Buxton Museum and Art Gallery - 0.5 km / 0.3 mi
Pavilion Gardens - 0.5 km / 0.3 mi
The Octagon Theatre - 0.7 km / 0.5 mi
Cavendish Golf Club - 1.5 km / 0.9 mi
Poole's Cavern - 1.8 km / 1.1 mi
Buxton and Poole's Cavern Country Park - 1.8 km / 1.1 mi
Peak Practice Golf Driving Range - 2.2 km / 1.4 mi
Peak District National Park - 3.7 km / 2.3 mi
Swain's GoCart - 3.9 km / 2.4 mi

The nearest major airport is Manchester Airport (MAN) - 40.2 km / 25 mi

Renovations
The following facilities or services will be unavailable from October 8 2026 to October 10 2026 (dates subject to change):

  • Sauna
  • Spa
  • Swimming pool

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.

Rooms
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

All facilities in Palace Hotel & Spa Buxton

Swimming Pool Palace Hotel & Spa Buxton
Swimming Pool
Entertainment Facility Palace Hotel & Spa Buxton
Entertainment Facility
Fitness Center Palace Hotel & Spa Buxton
Fitness Center
Functional Hall Palace Hotel & Spa Buxton
Functional Hall
Common Space Palace Hotel & Spa Buxton
Common Space

Things to Do

  • TV lounge
  • Health club
  • Indoor pool
  • Picnic area
  • Garden
  • Spa
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Hotel & Spa Buxton

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Hotel & Spa Buxton
186
Number of floors in Palace Hotel & Spa Buxton
3
Another facilities in Palace Hotel & Spa Buxton
TV lounge, Health club, Indoor pool, Picnic area, Garden

Frequently asked question in Palace Hotel & Spa Buxton

What are available facilities at Palace Hotel & Spa Buxton?
There are top facilites at Palace Hotel & Spa Buxton such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Hotel & Spa Buxton?
The standard check-in time at Palace Hotel & Spa Buxton is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Palace Hotel & Spa Buxton provide breakfast?
Yes, Palace Hotel & Spa Buxton provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palace Hotel & Spa Buxton
Palace Hotel & Spa Buxton has a 4.0-star rating.
How many floors does Palace Hotel & Spa Buxton have?
Palace Hotel & Spa Buxton has 3.
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More Reviews from Other Guests in Palace Hotel & Spa Buxton

7.6
Pleasant
From 1,008 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.0

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Traveler Reviews Palace Hotel & Spa Buxton

Number of reviews per page
20
40
Top reviews
Hannah Adutwumwaa
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room
Annette
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love this hotel, I visit at least twice a year. Its large, but comfortable and perfectly situated for both the town of Buxton and the wider peak district. The staff are mainly young, but helpful and hardworking ....they could do with a few more sometimes, they can be very busy, especially in the bar. I like that is so close to the opera house and all the lovely little restaurants, plenty of shops too. The breakfasts are worth having, i havent had dinner there as there is so much choice of restaurants in town.
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Neil
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We are in our 60's and we felt young staying in this hotel. The rooms were very warm in the hot summer with only one towel between two of us in the rather outdated bathrooms. The large dining room only had 3 dinner reservations on a Friday evening so we ate out and breakfast in a nice local cafe was more appealing than having it in. Faded glory......
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Ben
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We chose this hotel because it advertised a swimming pool and thought it would be a nice treat for my son and me. Unfortunately, the experience didn’t live up to expectations. At check-in, we were kindly offered a complimentary room upgrade, which we appreciated. Sadly, the upgraded room felt more like a downgrade. There was no toilet paper, no iron, the toilet roll holder was broken. Although reception brought toilet paper and an iron when requested, no one was able to repair the broken toilet roll holder during our stay. The biggest disappointment came the following morning when we went to use the swimming pool. We were told we had to pay an additional charge to access it. This was never made clear when we booked, and the pool was one of the main reasons we chose this hotel over other options. Had we known there was an extra fee, we would likely have booked elsewhere. When I raised these issues with reception before leaving, I received an apology but no real attempt to resolve the concerns. The staff were polite throughout, which I appreciate, but the overall experience fell well below what was advertised and what we expected. I hope the hotel improves both its room standards and the clarity of its information for future guests.
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Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
philip
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room comfortable. Electrical sockets mainly round pins. So beware if looking to charge several gadgets overnight
chanice
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Weather was nice people nice location amazing around all the bars nice sights in the middle of every very good location
Nikhil
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The standard double room was much smaller than expected, and the bed was two singles pushed together with a thin double topper, which made the bed very uncomfortable and lumpy. We told reception after the first night and they arranged for a better topper to be put on. If the standard double was this small then the small double must have been tiny. The bathroom was a good size though. Rooms are only cleaned if specifically requested at reception the night before. This wasn't made clear - there is some wording in the room but it is not prominent (i.e. it is hidden in a bigger laminated notification), and as a minimum we should have been told this by reception on check in (which did not happen). Car parking is £5 per 24 hours and the hotel itself and rooms could do with some refurbishment.
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Simon
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Been before, simple good hotel in very good location - will use again
Audra
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food room staff was excellent but think outside needs painting
Maureen
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfortable well equipped clean room and hotel in excellent location.
Timothy
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is an older property. the rooms are a bit outdated such as very few plugs and none near the beds, but the price reflects this
alexander
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing building that has such potential but is in a very sorry state rooms were needing an upgrade 10years ago such a shame. Massively over priced for the condition
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A great building, beautiful rooms and great staff .
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel has has a recent upgrade and looks amazing. Set in beautiful grounds and walking distance stroll into town. Upon arrival we had a lovely welcome by staff and our room was lovely too. The stairs are beautiful and the facilities and areas around the ground floor of the hotel are really comfortable and relaxing to enjoy. Parking is only £5 for 24 hours and the staff are so friendly and helpful.
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Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good value and all the staff were very helpful.
Ann
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely old property in need of some TLC. My room was in the basement so was a bit fusty but the bed was comfy and there was lots of hot water for showering.
Constantin
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very old and dirty hotel. Furniture broken and old. Have to wait 30 min for the water to warm up before you can take a shower. Breakfast very bad cooked. Heating not working in my room and when asked for heater I didn’t get one.Windows don’t close stayed in 2 rooms you can open them from outside not safe to leave the personal belongings in the room.
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Christine
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

What you'd expect from the somewhat faded grandeur of the place and the price. It provided all we needed. Furniture basic and a bit dates but functional. Bathroom faulty new but obviously using basic fittings. Rooms not serviced unless you stay more than 2 nights and then request it. Need to pay extra for parking and pool. Breakfast fine.
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Deborah
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely room, wasn't far to walk to either. Lovely tall ceilings and hotel decorated nicely. Nice breakfast and very welcoming reception desk. Lady also helpful in returning my phone charger. Many thanks
Number of reviews per page
20
40

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Exterior 4 Palace Hotel & Spa Buxton

Disclaimer

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