Overall Ratings & Reviews The Preluna Hotel

Staff were wonderful. Breakfast and evening buffets plentiful and with great variety. Nothing was too much trouble.

Very much enjoyed the hotel, once again, after our last trip 8 years ago. One lift was out of service the whole time, though, which sometimes caused difficulties. Otherwise, the staff were very helpful and friendly, the food was good and our room was very comfortable. The hotel is in a good location, but there is a lot of building work going on outside the hotel and this didn't always feel very safe.

Staff really helpful and even a welcome drink .only thing is ...there is construction work nearby so we couldnt really make use of our balcony.

thoroughly enjoyed this hotel - was situated fabulously to experience all the possibilities of Malta

Check in great and efficient. Room for first bight great except for big threatening german shepherd dog on adjacent balcony. Asked for room change due to fear of dog, unable to accommodate and fairly off hand dity manager came across as dismissive of my fears and concerns. Room changed progressed following afternoon. Reat of stay fine. Building under renovation and therefore noisy (cannot be helped), bathroom cleaning needs improvement. Great location, views and most staff delightful

Staff were very good. Put full effort in… but impossible to overcome the construction ongoing across the entire hotel. Shame we were not advised until check-in. When done it will be nice - and our room was spacious & well appointed - but the noise starts at 7am and resonates to all rooms.

There was work being done on the elevators. To make up for this, they offered free drinks in the afternoon and free dinner. We were very happy with our stay!

Only one functioning lift, which meant delays at busy times. Some surly and unhelpful staff in the spa. Otherwise a pleasant stay in all respects.

Lots of construction in and around hotel. Woken at 7am every morning (including weekend) by loud power tools being used on floor above. Dusty and smelly, just like a building site, which it actually was. Should be decent when work is complete, that didnt help me though.

Clean and welcoming place, with friendly staff and delicious food!

The hotel is very central, close to public transport, nice promenade, relaxing area ideal for walks. Staff are ok and helpful. At the back where my room was, but, they are building something and it's quite noisy from early morning. I suggest to others to take a front room.

The staff were very friendly and the hotel was very conveniently located.

All great!

Wonderful place to stay. Accessible to transport, shopping, dining.

Excellent place!

Excellent

A superb hotel and room. The balcony overlooked the sea and we were given a free bottle of wine which we sat and drank there. The breakfast included is extremely plentiful and delicious. The negative is the building work. It started very early between 6:45am and 8:30am each day. We complained only to be told that they did not start until 9am and we must have heard another firms’ building work! But it is clear that they are building on top of the curved block of rooms and a cement mixer was there each morning and a crane everyday.

Very good hotel but being on a busy seafront it was noisy at night. The lifts were rather erratic so there was a bit of a wait at times. Very well placed for the bus service.

Long wait for elevators 20min to get to main floor to check out. Employees not very knowledgeable or friendly with the exception room service who were very friendly and smiled. Main restaurant on 13th floor always closed unable to enjoy it. So sad.. Rooms rather small .. balcony (not hotels faults) gave out to much noise and construction work but hotel should have at least advised or given other options. Hotel Looks nice from outside but a little disappointing once inside.

We enjoyed the spaciousness of our room, but it lacked comforts such as a chair for each person--We had one. We enjoyed the nice size kettle for hot tea/coffee. I would have liked a desk or a table for my laptop...that area was taken up by tea center. I enjoyed sleeping on the mattress provided. My experience fell below expectations. Transportation access on the other hand was exemplary. Lots of buses to Valetta plus H-on H-off buses stopped right there. Lots of dining variety all around. The buffet is well regarded. When we were there, the building was surrounded with noisy construction projects. Many guests were discomforted by all the noise. I just think Preluna could do better as far as improving comfort in their rooms.