The Preluna Hotel

Staff were very good. Put full effort in… but impossible to overcome the construction ongoing across the entire hotel. Shame we were not advised until check-in. When done it will be nice - and our room was spacious & well appointed - but the noise starts at 7am and resonates to all rooms.

There was work being done on the elevators. To make up for this, they offered free drinks in the afternoon and free dinner. We were very happy with our stay!

Only one functioning lift, which meant delays at busy times. Some surly and unhelpful staff in the spa. Otherwise a pleasant stay in all respects.

Lots of construction in and around hotel. Woken at 7am every morning (including weekend) by loud power tools being used on floor above. Dusty and smelly, just like a building site, which it actually was. Should be decent when work is complete, that didnt help me though.

Clean and welcoming place, with friendly staff and delicious food!

The hotel is very central, close to public transport, nice promenade, relaxing area ideal for walks. Staff are ok and helpful. At the back where my room was, but, they are building something and it's quite noisy from early morning. I suggest to others to take a front room.

The staff were very friendly and the hotel was very conveniently located.

All great!

Wonderful place to stay. Accessible to transport, shopping, dining.

Excellent place!

Excellent

A superb hotel and room. The balcony overlooked the sea and we were given a free bottle of wine which we sat and drank there. The breakfast included is extremely plentiful and delicious. The negative is the building work. It started very early between 6:45am and 8:30am each day. We complained only to be told that they did not start until 9am and we must have heard another firms’ building work! But it is clear that they are building on top of the curved block of rooms and a cement mixer was there each morning and a crane everyday.

Very good hotel but being on a busy seafront it was noisy at night. The lifts were rather erratic so there was a bit of a wait at times. Very well placed for the bus service.

Long wait for elevators 20min to get to main floor to check out. Employees not very knowledgeable or friendly with the exception room service who were very friendly and smiled. Main restaurant on 13th floor always closed unable to enjoy it. So sad.. Rooms rather small .. balcony (not hotels faults) gave out to much noise and construction work but hotel should have at least advised or given other options. Hotel Looks nice from outside but a little disappointing once inside.

We enjoyed the spaciousness of our room, but it lacked comforts such as a chair for each person--We had one. We enjoyed the nice size kettle for hot tea/coffee. I would have liked a desk or a table for my laptop...that area was taken up by tea center. I enjoyed sleeping on the mattress provided. My experience fell below expectations. Transportation access on the other hand was exemplary. Lots of buses to Valetta plus H-on H-off buses stopped right there. Lots of dining variety all around. The buffet is well regarded. When we were there, the building was surrounded with noisy construction projects. Many guests were discomforted by all the noise. I just think Preluna could do better as far as improving comfort in their rooms.

Lovely hotel location with great views and friendly staff.

The hotel is under construction and we were not made aware of this by anyone prior to our stay. We booked 7 months in advance and our room wasn’t ready the first night. We stayed in a windowless room that had bugs and a horrible shower/sink/bathroom. The bed and linens were atrocious. One top sheet, horrible pillows. Scratchy sheets and there was sand in the bed our first night , when it should have been freshly cleaned. The pool was across the street and not clean nor updated. The spa is down the street, around the corner. Nothing is connected to the actual hotel. Construction started every morning (except Sunday) at 7am. It was horrible and we did not get a good night’s sleep during our whole stay. I’m usually a very positive person, I am not one to write negative reviews - this experience needed to be documented to let others know. The staff were nice, but had no ability to help us. We had to move rooms the second day, to the room type we actually booked. They said our room would be ready at 2pm. We show up at 2pm; we were not allowed into the room until 2:45pm. We had an event at 4:00pm and it was very hectic to get ready / move our bags/ unpack/ etc. I’m really disappointed with our stay. We have stayed at a different hotel in St. Paul’s Bay last year that was rated 3 stars and it was wildly nicer than this hotel.

We had a seaview room on a higher floor and it was excellent. The rooms are sound proofed, we had a balcony with excellent views over the ocean, perfect for sunrise, watching the ferries to Gozo, the incoming and outgoing cruise ships and dozens of yachts and power boats. There is a shopping mall about 8-10 minutes walk away, the ferry terminal is about 10 minutes walk too. There are several restaurants and bars close by, an ice cream kiosk opposite, plenty of seats to people watch or just sit. The promenade from the ferries to St Julian's is directly opposite, buses to Valletta and Mdina/Rabat run both ways from out front of the hotel. The buffet breakfast has plenty of variety, we didn't eat lunch or dinner in the hotel. There is a rooftop bar and separate restaurant for great views. Our room was clean, comfortable and quiet, the bathroom was spacious however there was little bench room for personal items and one hook for bath towels. Shampoo, conditioner and body lotion are supplied. I would stay there again.

Beware! Large parts of this hotel are still under construction/renovation. Photos depicted on website are not necessarily accurate. There are workmen and very loud construction noises throughout the day. We had stayed here before and were very pleased so were horrified when we were shown our room on this occasion and it felt half finished with a strong smell of paint. On complaining to the duty manager we were moved to a room in the main (original) part of the hotel and after that point everything was very nice and just as we remembered. Just very disappointed that we had to go through such an awful and upsetting process initially. Thank you to Mr Mifsud again for assisting.

We have been to the Preluna many times, and this time for our 10th wedding anniversary. The staff made it extra special for us and we will be sure to keep coming for many years to come and to recommend to others