8.4
Very Good
From 450 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.2

Service and Facilites

8.4

Traveler Reviews Quinta Rivera

Number of reviews per page
20
40
Top reviews
Pedro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes, very nice staff
Andres
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ecevekente servico al cliente bien ubicado , buena Comida
Hector
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good for a last minute stay
Jorge
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Asked for the menu and I asked if the quesadillas lady was making quesadillas. He said yes. I ordered 4 quesadillas total but waiter charged me full price for two buffets. When complained they replied that if you stand up and get quesadillas on your own that is full price buffet, even if you ordered one quesadilla. Totally an abuse. They said had the waiter brought them it would have been much cheaper. Be aware of this so they do not rip you off. Cuando ordene el menú pregunté si la señorita de las quesadillas estaba haciendo quesadillas. El mesero me contestó que si y fui. Ese fue mi error, por ordenar 4 quesadillas me cobraron por 2 costos del precio de el buffet. Me explicó el mesero que si el me las hubiera traído, me hubieran cobrado la mitad de precio pero como yo me paré, me tenían que cobrar por dos buffets. Tengan cuidado con este hotel, ellos te van a tratar de quitarte tu dinero, son muy abusivos.
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Bonnie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Our family stayed four nights at this hotel and we enjoyed our stay. We appreciate the room service by coming back to a clean room after being out all day. The buffet was great regarding food and service. We will definitely stay here again.
Patricia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It’s a nice hotel with parking and a restaurant. We stayed 2 nights but after the first night I had to buy a fan. There’s no heating or cooling unit in the room. The staff were very friendly.
Corinne
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Nice place great restaurant very nice people
Guillermo
icon-Family
Family
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Great place for the kids and to relax. Very friendly and helpful staff. Highly recommended!
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Very friendly staff and helpful staff
Patricia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

This was my second time staying at Quinta Rivera and it was very disappointing. 4-5 years ago I stayed at Quinta Rivera and I had an absolute pleasant experience. However, my second time around was very disappointing. Rooms are outdated. My room was dirty, bed sheets were ripped and stained. On my first night, I noticed the pillow cases had a potent bad smell. And so I called the front desk to have them change the pillow cases. It turns out the pillows were the ones that needed to be changed. The curtains are suppose to be white but look gray from accumulated dirt. On occasions I have to call the reception desk to bring room essentials because maintenance staff forgot to replenish. Lastly, during our 12 days in Quinta Rivera hotel we had no internet service. Overall, the cleanliness needs to be address and rooms need to be updated. The only 2 great things about Quinta Rivera: is the location -since its just a couple of blocks to el centro and its staff; both reception staff and restaurant staff were very kind and pleasant.
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Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Restaurant closes at 10pm which is great.
Magdalena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

We forgot one of our travel bathroom items and they kept it safe for us until we were able to pick it up
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 255 week(s) ago

Expedia Group verified review

Está en el centro muy buena locación
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 256 week(s) ago

Expedia Group verified review

Great place and very clean!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

I enjoyed my stay at the hotel. It was clean, the wifi worked great in the room. Staff at the front desk were friendly and the price to stay was cheap.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Forgot to request Non Smoking room and the cigarette smell was extremely strong. Other than that, very good.
Gerardo
icon-Family
Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Great location
Katie
icon-with Partner
with Partner
10.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Great room although a little bit noisy. The food from the cafe was so tasty.
Bruno
icon-with Friends
with Friends
2.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Awful experience, dirty and stinky rooms, poor service in frontdesk, after a visit to downtown and returning by night, our room wasn´t made. Better pick another place.
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Room was not what was advertised room was outdated and old, carpet was dirty smelled like mold the bathroom was dirty with a mildew smell the lights took a minute to come on when switched on and flickered. Bedding smelled like mildew, towels were ragged and old and you were only given two when it was a room for 4 adults. No parking had to get up in the middle of the night to move my car and WiFi was non existent even tho they swore that we could connect. Lobby staff is rude the only good thing is the convenient restaurant on site that serves great food. Location is good walking distance to the centro , mercado, jardín.
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Number of reviews per page
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