8.9
Very Good
From 37 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.2

Meal

8.2

Location

8.9

Service and Facilites

9.1

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JEN Hong Kong by Shangri-La

Number of reviews per page
20
40
Customer reviews
Profile Picture
Anindhitya
icon-origin-TRAVELOKA
9.7
/10
Reviewed 70 week(s) ago
I heard that hotels in Hong Kong are absolutely pricey and very small. However, I think this hotel is 1000000 % worth every penny I spent! The room is spacious, clean, with complete amenities. The staffs are nice, helpful, and super friendly. The location is superb! Near 711, MTR station, airport bus station, and nice restaurants as well. Super super super recommended!
Read More
Find this review helpful?
Fuina K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Great experience staying at this hotel.
Find this review helpful?
Profile Picture
Steven P.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 81 week(s) ago
Strategic location, close to the MRT, only 2 minutes walk, room cleanliness is lacking, servants are mediocre.
Translated by Google Icon
See original
Find this review helpful?
Lana C.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 284 week(s) ago
Very nice and pleasant stay, hotel location is perfect, bed is super comfy, staff totally helpful, really appreciate the information regarding Hongkong situation given daily. The only thing we don't really like is the view from our window - a building construction -; otherwise everything is perfect. We also enjoy the shuttle service to HK station, save us lots of energy. Thank you so much Hotel Jen, hope we can stay there again soon.
Read More
1 people find it helpful
veronica t.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 286 week(s) ago
strategic location, only a few steps to HKU MTR station, cake shop in front of hotel, many restaurants and mini market around the hotel.. the service is great, stay here for a week and for sure will come back to stay here if we're going to HongKong again.
1 people find it helpful
Vincent P.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 304 week(s) ago
We have very good stay at Jen hotel, The front desk lady is very very helpful providing info from MTR to demo situation. Good food nearby hotel and 7-11 just around the corner. I like the swimming pool.. warm water and clean. Last but not least the concierge uncle is friendly and always ready to help. I will surely recommend Jen and will come back to stay at this hotel if I visit HK.
Read More
Find this review helpful?
Young g. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 307 week(s) ago
It’s nearby HKU(Hong Kong University) Station, so easy to get MTR. And also it offers free shuttle bus to Hongkong Station or Disney Land. It was very useful. Breakfast is not worth than I expected.
3 people find it helpful
Rizal Z. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 310 week(s) ago
Nice hotel, clean, easy to get that Near by HKU MTR, in front of MCD
Find this review helpful?
William r.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 327 week(s) ago
Clean and comfortable. Location is near mrt so it is very convenient. Overall good experience, staff was also friendly throughout!
Find this review helpful?
Raflie A. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
7.2
/10
Reviewed 373 week(s) ago
everything in here is excellent! very strategic place near the HKU MTR exit B2 and just across the street the hotel is at your right front of you ☺ i hope Jen will expand the location in Jakarta 😄
2 people find it helpful
Dani a. k.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 383 week(s) ago
Overall it was great experience staying at Jen Hotel, however there is no heater in the room, and the room is too cold
Find this review helpful?
Tan R. E.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 406 week(s) ago
The price is expensive so please review
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40